Marketing & Community Manager

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Establish and enhance the SEW brand and value proposition in the market.
• Meet and exceed sales targets for OEM/EU customers within the assigned region.
• Provide exceptional service and application support to assigned customers.
• Manage receivables collection and ensure proper completion of statutory forms.
• Identify and capitalise on project business opportunities.
• Foster and nurture strong relationships with customers to drive long-term partnerships.
• Monitor sales trends and competitor activities, and report forecasts to management.
• Submit travel and other expense claims promptly.
• Maintain accurate records and documents as per Quality Management System (QMS) procedures.

Authority:

• Make decisions on FOC (Free of Charge) replacement and service in conjunction with the Branch Manager.
• Collaborate with the Branch Manager to make pricing decisions.
• Organise customer entertainment with approval from the Branch Manager.

Dimensions:

• Area: Region Assigned
• Contribution to Turnover: 2% of company turnover

Profile:

• Education: Graduate in Mechanical/Electrical/Electronics engineering from a reputable institute.
• Experience: Minimum of 2 years of experience in selling similar products.
• Skills Required: Strong proficiency in Customer Relationship Management, Presentation Skills, and Negotiation Skills.

What We Offer:

• Engaging working climate with an open and transparent culture.
• Emphasis on results through empowerment and effective teamwork.
• Structured training and development modules monitored via a mentoring process.
• Personalized training and guidance from experienced colleagues.
• State-of-the-art facilities and flexible working conditions.
• Commitment to energy efficiency, social responsibility, and environmental protection.

Your Day-to-Day Role:

• Design and implement web applications from initial concept, architecture design, to completed, operational software.
• Lead complex engineering tasks where you’ll act as the technical authority.
• Contribute to code reviews and continuous integration.
• Adapt and apply cutting edge technologies.
• Collaborate with other engineers, designers, and product owners to define elegant customer solutions.
• Ensure robustness by writing automation tests for your code.

What Are We Looking For:

At least 3 years of professional experience in Fullstack development.

Mandatory Technical Skills

• Robust experience in MERN Stack (MongoDB, ExpressJS, ReactJS, NodeJS). Expertise in ReactJS, Redux, HTML, CSS.
• Proficiency in Javascript (ES6) and TypeScript.
• Hands-on experience in Socket Implementation.
• Solid understanding of GIT and its workflows.

Good to Have Skills (Optional)

• Familiarity with Material UI.
• Experience with HTML Canvas APIs (Ex: KonvaJS for canvas drawing).
• Basic understanding of AWS services (S3, Redis, Lambda, Messaging services, etc.). 

• 3+ Years of experience in developing iOS applications
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Should have experience with Swift, Autolayout, MVVM / MVP Design pattern.
• Should have experience with common iOS libraries like RxSwift, Alarmofire etc
• Debugging skills, including identifying memory leaks, performance bottlenecks.
• Good command over Data Structures and Algorithms.
• Understanding of design for scalability, performance and reliability
• Experience working in an Agile environment and project management tool like Jira
• Good to have experience in working with Google Maps and have published one or more app on app store.
• Good to have experience in CI/CD, Core Data, Swift UI, App Clips, Integrating with Payment Gateways

• Design, implement, and test production- grade core robotic software components possibly  including perception systems, motion planning systems, or command and control systems. • Design, implement, and test software integration components with other robotic platforms and  warehouse management systems 
• Design, implement, and test customer- specific software components 
• Develop testing frameworks and support testing for core software components • Develop logging and data analytics systems for deployments 
• Follow production- level code design and development processes including detailed  documentation, code reviews, and structured release processes

We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:

Responsibilities:

• Lead design and development of products working closely with business team.
• Independently own software components and co-own entire applications with a small group of fellow developers.
• Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance.
• Build performant, scalable, yet secure, enterprise ready back end architectures that can support millions of users in parallel.
• Establish strong engineering best practices and champion their adoption.

Requirements:

• 4+ years' experience in software product development and delivery.
• Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
• All experience should be from good product development or e-commerce background.
• Able to take ownership of working with at least one of mobile or web app teams for complete integration with backend.
• Must have shown good stability in all your previous associations.
• Have strong backend knowledge and cloud development exposure.
• Proficiency in Java, Spring boot, Hibernate, REST API development.
• Worked with at least 1 RDBMS (Mysql preferred).
• NoSql is a plus.
• Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
• Writing high quality code which is made better by unit tests and integration tests is how you work.
• Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
• Knowledge of test driven development and AWS tech stack will be a good plus.

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.