Market Research

As a Customer Success Associate, you’ll be the driving force behind exceptional learner experiences - from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!

What You'll Do:

• Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post purchase support, ensuring a seamless and rewarding experience.
• Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
• Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
• Build Strong Relationships: Go beyond solving queries, foster deep learner engagement and loyalty by actively listening and responding to their needs.
• Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
• Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.
• Operational Excellence: Own performance metrics like CSAT, first response time, resolution speed, and ticket volume along with building internal SOPs for scalable, predictable learner support.

What makes you a great fit?

Must-Haves:

• 2-4 years of Customer Success and/or Operational Strategy experience
• Proven ability to think in systems and processes, not just in one-off fixes
• Experience building SOPs, quality standards, or scalable support mechanisms
• Strong ownership mindset with the ability to self-manage and self-prioritize
• Excellent communication (written + spoken) and problem-solving skills
• Familiarity with CRMs, Excel/Sheets, dashboards, and support tools

Nice-to-Haves:

• Experience in EdTech, career platforms, or skilling-focused ecosystems
• Worked in a scale-up where LTV, user experience, and operational rigor co-exist
• An eye for identifying learner friction and converting it into delight

About Us: 

At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with: AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback. Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders:

LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes. We’re proud to be recognised by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us?

At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

Job Title: Full Stack Developer (Node.js + React.js)

📍 Location: Gurgaon (On-site)

🕒 Experience: 5+ Years

🕒 Working Days: 5 Days(Mon-fri)

Job Summary:

We are hiring a passionate and experienced Full Stack Developer proficient in Node.js and React.js for our client. The ideal candidate should have solid experience in designing scalable systems, writing optimized code, implementing role-based access control, handling task prioritization, and building robust web applications.

Key Responsibilities:

• Design scalable user management systems with role-based access and authentication.
• Develop backend services and REST APIs using Node.js.
• Build dynamic and optimized front-end applications using React.js and Redux.
• Handle async operations, task queues, and implement retry and prioritization logic.
• Optimize React components for performance using hooks and memoization.
• Ensure secure and scalable system design with proper error handling and authorization flows.
• Apply JavaScript concepts like closures, event loop, and async patterns in real-world scenarios.
• Collaborate with DevOps for basic CI/CD and deployment processes.

Mandatory Technical Skills:

• Frontend: React.js, Redux, JavaScript (ES6+)
• Backend: Node.js, Express.js
• Authentication & Authorization: JWT, OAuth2, Role-Based Access Control (RBAC)
• Task Management: Async/Await, Promises, Retry Mechanisms
• Database: MongoDB or PostgreSQL
• Version Control: Git

Soft Skills:

• Strong problem-solving and system design skills
• Ability to work independently and in a collaborative team
• Clear communication of technical ideas
• Ownership of tasks and components end-to-end

Focus Areas:

• System Design (User Management, Fault Tolerance, Load Distribution)
• JavaScript Core Concepts (Closures, Scope, Event Loop)
• React Optimization & Hooks
• Node.js Architecture & Async Programming
• Task Prioritization and Retry Logic

About Us:

At Clickretina, we are looking for a SEO Executive to join our team. We’re a growing company focused on digital marketing, and we need someone who can help us manage and improve our online marketing strategies. If you have experience with SEO and enjoy working with data to make smart decisions, we want to hear from you!

Role Overview

As an SEO Executive, you will be responsible for optimizing website content to improve search engine rankings and drive organic traffic. They conduct keyword research, implement on-page and off-page strategies, and analyze performance using tools like Google Analytics. Their goal is to increase visibility and enhance user engagement on digital platforms.

Job description

• Research and implement search engine optimization recommendations.
• Research and analyze competitor on-site and off-site SEO strategies for better insights.
• Develop and implement a link-building strategy.
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
• Work with editorial and marketing teams to drive SEO in content creation and content programming.
• Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
• We are looking for an experienced SEO expert to lead and manage all search engine optimization strategies and delegate work to other SEO experts.
• You will be responsible for managing all SEO activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks.

Skills Required:

• Minimum 1 year proven experience working in SEO
• Must have a local SEO strategy and plan based on experience.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• In-depth experience with website analytics tools (e.g., Google Analytics, WebTrends).
• Knowledge of ranking factors and search engine algorithms.
• Up-to-date with the latest trends and best practices in SEO.

Interested candidates can fill out the form -https://clickretina.com/job-application-form/

Responsibilities:

·       Analyze complex data sets to answer specific questions using MMIT’s market access data (MMIT) and Norstella claims data, third-party claims data (IQVIA LAAD, Symphony SHA). Applicant must have experience working with the aforementioned data sets exclusively.

·       Deliver consultative services to clients related to MMIT RWD sets

·       Produce complex analytical reports using data visualization tools such as Power BI or Tableau

·       Define customized technical specifications to surface MMIT RWD in MMIT tools. 

·       Execute work in a timely fashion with high accuracy, while managing various competing priorities; Perform thorough troubleshooting and execute QA; Communicate with internal teams to obtain required data

·       Ensure adherence to documentation requirements, process workflows, timelines, and escalation protocols

·       And other duties as assigned.

Requirements:

·       Bachelor’s Degree or relevant experience required

·       2-5 yrs. of professional experience in RWD analytics using SQL

·       Fundamental understanding of Pharma and Market access space

·       Strong analysis skills and proficiency with tools such as Tableau or PowerBI

·       Excellent written and verbal communication skills.

·       Analytical, critical thinking and creative problem-solving skills.

·       Relationship building skills.

·       Solid organizational skills including attention to detail and multitasking skills.

·       Excellent time management and prioritization skills.

About Company:

Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.

APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.

Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.

We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.

Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.

Roles and Responsibilities:

As a Developer, you will join our global team and develop industry leading products, tools and applications for the financial services and risk advisory industry. You will display a high level of commitment to customer service, professionalism and software engineering. Candidates should be a high potential full stack developer, preferably with strong database technology experience such as  MS SQL. We provide services and software to our global client base to identify errors in financial and trading systems using our suite of audit tools. As a Developer, you will be responsible for the maintenance and upgrade to cutting edge technologies as well as the creation of new innovative applications utilizing machine learning and AI.

Desired Candidate Profile:

• 2-3 years of previous experience
• Confident handling of server-side programming with C#
• Confident handling of fundamental front-end languages such as HTML, CSS and JavaScript
• Familiarity with database technologies such as MS SQL, MySQL, PostgreSQL or MongoDB
• Basic knowledge of Algorithms and Data Structures
• Analytical and solution-oriented thinking
• Organisational skills and experience in project management
• Knowledge of Scrum methodology
• Familiar with source control / Git
• Knowledge of REST API design and development concepts
• Someone who is enthusiastic and eager to learn
• Very good command of English and excellent communication skills

Perks & Benefits:

• A fantastic work life balance
• Competitive compensation and benefits
• Exposure of working with Fortune 500 organization
• Expert guidance and nurture from global leaders
• Opportunities for career and personal advancement with our continued global growth strategy
• Industry leading training programs
• A working environment that is exciting, fun and engaging

JOB  Description

1. Minimum 5 years of development experience with any full stack framework (except Java based)
2. Experience in designing effective data structures and algorithms
3. Experience with sql and no-sql databases and designs
4. In-depth understanding of javascript concepts and one front-end framework
5. Experience with version control and project management tools
6. Experience in developing and consuming REST web services.
7. excellent oral and written communication (english + 1 local language)
8. analytical and problem-solving skills
9. familiarity with any cloud service provider - aws/digital ocean/azure

Roles and Responsibilities

1. requirement gathering and proving
2. feasibility analysis
3. estimations & planning
4. prepare and maintain relevant documentation
5. coding, debugging, testing
6. benchmarking and performance upkeep
7. deployment & maintenance

Signs you would be a good fit

1. you enjoy crafting elegant, well-tested solutions, not just delivering working code
2. you have logical and well-researched opinions on existing and new technologies, and relish the learnings and challenges of working on different platforms and products
3. you have an entrepreneurial mindset
4. you are a quick learner with proven reasoning skills
5. you explore beyond your resume

About Eloquent Studio Pvt Ltd

Team of 1-10 people

Located in Pune, Maharashtra, India