- Strong experienced Product Design Profile
- Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
- Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
- Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
- Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
- Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
- Mandatory (Company) - Large-Scale B2C Products
- Mandatory (Gender) - Male candidates only
Preferred
- Preferred (Experience) - Retail domain experience
Shubham Vishwakarma
Full Stack Developer - Averlon
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Criteria
Mandatory
Strong Dremio / Lakehouse Data Architect profile
Mandatory (Experience 1) – 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio
Mandatory (Experience 2) – Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems
Mandatory (Technical Skills 1) – Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts
Mandatory (Technical Skills 2) – Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)
Mandatory (Architecture) – Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics
Mandatory (Governance) – Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices
Mandatory (Stakeholder Management) – Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline
Mandatory (Company) – Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies
Job Title: Customer Service Executive (Voice/Blended)
Company: BikeFixUp
Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)
📌 Role Overview
We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.
📋 Job Details
Salary: ₹10,000 – ₹15,000 per month (fixed)
Shift Timings: 9:00 AM – 6:00 PM
Working Days: 6 days a week (Rotational Offs)
Job Type: Full-time, Work from Office
🎯 Key Responsibilities
Handle incoming customer calls and queries professionally.
Provide accurate information about our services and pricing.
Resolve customer complaints and follow up to ensure satisfaction.
Maintain basic records of customer interactions in our system.
✅ Requirements
Education: Minimum 12th Pass / Graduate.
Experience: 0–1 year (Freshers are welcome to apply!).
Communication: Good command over Hindi and basic English.
Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.
Skills: Basic computer knowledge and a polite phone manner.
Finance & Operations Manager – IT Company
Role Overview
The Finance & Operations Manager drives financial health and operational efficiency, ensuring IT projects are delivered on time, within budget, and aligned with strategic goals. This role blends financial expertise with operational oversight to optimize resources, control costs, and enable sustainable growth in a fast-paced technology environment.
Key Responsibilities
Financial Management
- Develop annual budgets, forecasts, and financial models.
- Monitor project profitability, billing cycles, and cash flow.
- software licensing, and vendor expenses.
- Prepare monthly/quarterly financial reports for leadership.
- Ensure compliance with tax, audit, and accounting standards.
Operations Management
- Allocate resources effectively across projects and teams.
- Streamline processes using ITIL/Agile best practices.
- Manage vendor relationships and negotiate contracts.
- Track KPIs: utilization rates, SLA adherence, delivery timelines.
Skills & Tools
- Finance: Budgeting, cost analysis, CAPEX/OPEX management.
- Tech Awareness: IT project lifecycle
- Analytical: KPI tracking(Excel, Power BI).
- Tools: Jira, Confluence, MS Excel.
- Soft Skills: Leadership, problem-solving, vendor negotiation.
Key Performance Indicators (KPIs)
- Project profit margin
- OPEX vs CAPEX ratio
- Resource utilization rate
- Vendor performance score
- Invoice-to-payment cycle time
Impact Statement:
A Finance & Operations Manager ensures that every dollar spent drives value, every resource is utilized optimally, and every project contributes to the company’s bottom line—keeping IT operations efficient, scalable, and profitable.
About The Role:
Xoxoday is looking for an HR tech consultant who has deep expertise in Rewards & recognition, employee engagement, and employee surveys. A good candidate will possess a strong understanding of Employee Engagement strategy, and an appreciation for the business impact that well-structured programs centered around motivation, feedback, alignment, and collaboration can deliver to teams and businesses. You should bring hands-on experience in consulting in these subjects for at least 5 years for global organizations.
This role requires you to help our clients to put best practices in employee engagement, rewards & recognition and employee surveys. The role ll also require you to build thought leadership in these subject through different content formats.
Key Responsibilities:
- Develop relationships as a subject matter expert, consultant and business advisor for our customers for employee engagement, RnR & workplace culture.
- Develop and deliver compelling, highly narrative and engaging business case materials and presentations to senior HR and business audiences.
- Work directly with customers to help them make informed decisions, craft change management plans, and achieve their people strategy goals using our employee engagement product Empuls.
- Partner closely with the customer success, account management & product teams to ensure customers are receiving a seamless consulting experience.
- Educate Customer Success, Sales, Marketing, and Product teams about best practices and well researched material in RnR, employee engagement & employee experience domain.
- Develop content (such as best practices guides, employee rewards & recognition playbooks, employee survey frameworks, people analytics etc) to educate customers and internal teams.
Qualifications Required:
- Experience working in the employee engagement, Rewards & recognition, employee experience, workplace culture, employee benefits consulting domain.
- Ability to have strong opinions that are weakly held and flexible to change based on new learning and situations.
- Excellent communication and relationship building skills.
- Deep curiosity about various business models, and motivation to solve customer problems through the use of technology.
- Bachelor's degree required. MBA / MS preferred.
- Experience managing multiple projects simultaneously and autonomously in a fast-paced, high-growth environment
- 5+ years of HRTech or HR consulting experience
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
About Xoxoday
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Python
Django
MongoDB
Machine Learning (ML)
Docker
- Driving Customer Success Outcomes: Increasing renewals, reducing churn, identifying up-sell opportunities, influencing increased life-time-value through higher product adoption and customer health scores, and driving growth through increased advocacy and customer referenceability, for SMB customers.
- Leading the overall journey for Customer Success: Mapping the customer journey and developing interventions for each step, driving engagement with customer marketing, analyzing data and customer feedback, and continuously improving the customer experience.
- Managing Customer Success Activities such as onboarding, training, services, customer success management, support, account management, up-sells, and advocacy.
- Building and Leading a World Class Customer Success team: Recruiting, training, and managing high potential individuals including Customer Success Reps, Operations, and Support.
- Measuring the effectiveness of the Customer Success team with key goals, operational metrics, and outcomes for the team
- Technology and Systems for Effectiveness: Setting up systems and tools for managing customer relationships, tracking data, and improving referencability.
- Working Closely with customer stakeholders (Sales, Product, and Marketing) to establish a stronger customer relationship and experience
- Aligning with Product Marketing to market to existing customers and increasing engagement
- Aligning with Product Managers for driving product roadmap based on customer feedback and usage data
- Aligning with Sales for driving retention and up-sells by improving engagement and retention.
What you need to have:
- You’ve at least had around 4-12 years in customer success roles
- Exp in SAAS, handled US market and minimum 2 yrs in team handling.
- You’ve preferably worked in SaaS, Ad-Tech, and/ or Analytics, selling to the US market
- You have strong customer empathy, a desire to drive revenue and business outcomes
- You drive outcomes through persuasion, negotiation and building consensus with external and internal stakeholders
- You’re a leader with the ability to inspire others and drive outcomes as a unit
- You have excellent communication and presentation skills
- You’re analytical and process-oriented, with the ability to make data-aware decisions
- You have a great understanding of SaaS business models and its value drivers
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon