Manager HR

Qrata is a talent startup that partners with fast moving digital companies globally to scale their teams. Since 2016, we have served over 100 funded startups ( top brands, some unicorns too!) hire teams in the spaces of engineering, growth, design and product. Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.

About the role: Qrata is looking to hire a recruiter who should be an experienced, motivated that can help source and hire for top funded companies globally. Ideal candidate is a high- energy, strong communicator with a knack for engaging experienced professionals.

Responsibilities:

• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of interviews).

• Responsible for understanding and analyzing the requirements in different technical

skill set categories.

• Creative sourcing methods like Linked-In, internal database, referrals, head-hunting,

networking.

• Take steps to ensure positive candidate experience

• Willing to take challenges in Recruitment & closing the demands on time.

Candidate requirements:

• The ideal candidate should have zeal to grow in technical Recruitment world.

• Must have IT recruitment/Non IT hiring experience and expertise in Screening,

shortlisting, negotiation and coordinating with the Recruitment process.

• Experience in working on Job Portals is mandatory

• Experience in full-cycle Recruiting, Sourcing

• Proficient in the use of social media and job boards

• Aggressive and talented professionals with excellent communication skills.

• Well-organized & capable of managing Quality and Volumes of open positions

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Designation Offered:

·         Software Engineer / Leading Engineer

Job Responsibilities:

·         Responsible for designing, coding, and implementing software solutions using modern techniques and programming language

·         Provides high-level database development assistance in creating specific applications for businesses

·         Provides general support on information technology to design, develop, execute, and maintain the database application systems, applying several RDBMS

·         Ensures research and innovation at all levels of the software development process

·         May participate in multiple projects simultaneously as a senior development team member

·         Functions as technical architect and Subject Matter Expert (SME) on enterprise related software systems

·         Performs the role of the principal designer responsible for complex systems and their subsystems employing deep knowledge of current technology and tools, as well as relevant systems that are already existing

·         Provides excellent customer service by responding to and assisting with help desk calls to resolving issues, including system outages

·         Performs administrative duties as well as some project management tasks.

·         Provide guidance and support to Application Developers

·         Assist with schema design, code review, SQL query tuning

Experience:

·         A minimum of 4 years and maximum of 6 years of relevant experience in a similar role

Qualification:

·         Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science/Electronics/Information Science from reputed institutions

Skills Required:

Mandatory

·         Strong skills in PSSQL, MYSQL and MSSQL programming languages

·         Strong skills in scalable & large DB application development & field support for customers

·         Good experience in MYSQL database, Linux environment development, developing large-scale, multi-tiered, scalable, reliable, and secure network applications

·         Knowledge of Optimization & faster bug fixes

·         Hands on experience on testing of database i.e., unit testing, stored procedures & trigger testing Etc.,

·         Exposure & awareness of Versioning / Configuration & Defect Tracking tools are an added advantage

·         Exposure to handling transactions, security, scalability, concurrency and management of the components

·         Good in database documentation

·         Hands on experience in different types of testing & interfacing with User interfaces (C#, JAVA, Python Etc,.)

Optional

·         Knowledge of Splunk database is highly desirable

·         Exposure to machine learning (ML) based projects where handled complex queries, written different types of procedures for ML data pre-processing.

·         In database machine learning SQL on GPUs

Key Responsibilities:

- Actively seek out new sales opportunities through cold calling, networking, and social media

- Set up meetings with potential clients and pitch them to take PlanetSpark trial classes

- Negotiate and close deals, while providing exceptional customer service

- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.

Job Title: DevOps SDE llI

Job Summary

Porter seeks an experienced cloud and DevOps engineer to join our infrastructure platform team. This team is responsible for the organization's cloud platform, CI/CD, and observability infrastructure. As part of this team, you will be responsible for providing a scalable, developer-friendly cloud environment by participating in the design, creation, and implementation of automated processes and architectures to achieve our vision of an ideal cloud platform.

Responsibilities and Duties

In this role, you will

• Own and operate our application stack and AWS infrastructure to orchestrate and manage our applications.
• Support our application teams using AWS by provisioning new infrastructure and contributing to the maintenance and enhancement of existing infrastructure.
• Build out and improve our observability infrastructure.
• Set up automated auditing processes and improve our applications' security posture.
• Participate in troubleshooting infrastructure issues and preparing root cause analysis reports.
• Develop and maintain our internal tooling and automation to manage the lifecycle of our applications, from provisioning to deployment, zero-downtime and canary updates, service discovery, container orchestration, and general operational health.
• Continuously improve our build pipelines, automated deployments, and automated testing.
• Propose, participate in, and document proof of concept projects to improve our infrastructure, security, and observability.

Qualifications and Skills

Hard requirements for this role:

• 5+ years of experience as a DevOps / Infrastructure engineer on AWS.
• Experience with git, CI / CD, and Docker. (We use GitHub, GitHub actions, Jenkins, ECS and Kubernetes).
• Experience in working with infrastructure as code (Terraform/CloudFormation).
• Linux and networking administration experience.
• Strong Linux Shell scripting experience.
• Experience with one programming language and cloud provider SDKs. (Python + boto3 is preferred)
• Experience with configuration management tools like Ansible and Packer.
• Experience with container orchestration tools. (Kubernetes/ECS).
• Database administration experience and the ability to write intermediate-level SQL queries. (We use Postgres)
• AWS SysOps administrator + Developer certification or equivalent knowledge

Good to have:

• Experience working with ELK stack.
• Experience supporting JVM applications.
• Experience working with APM tools is good to have. (We use datadog)
• Experience working in a XaaC environment. (Packer, Ansible/Chef, Terraform/Cloudformation, Helm/Kustomise, Open policy agent/Sentinel)
• Experience working with security tools. (AWS Security Hub/Inspector/GuardDuty)
• Experience with JIRA/Jira help desk.

• Experience in Microsoft technologies (Microsoft Dot Net, C#, http://asp.net/">NET, MVC, Microsoft SQL, NETcore, Web API, WCF, Bootstrap, JavaScript, Angular JS, Web API, Web services, Rest API)
• Design complex architecture landscape involving API integrations
• Hands-on experience in ASP.Net, C#, MVC, WCF, Restful services, Web API, AngularJS, Entity Framework
• Strong analytical & problem-solving skills
• Must have excellent oral & email communication skills
• Strong analytical and problem-solving skills
• Must have a positive attitude and a yearning to get things done and demonstrate ownership of deliverables

Responsibilities:

• Take a lead in product and design ideation, planning and prioritisation. Also be responsible for the creative direction the product should take. 
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behaviour and data. 
• Work closely with the Product and the engineering team deliver delightful customer experiences and ship new features
• Take part in creative and holistic thinking across our diverse products and conduct design reviews and status meetings as needed.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Running user testing of applications, software, websites. Troubleshoot UX DESIGNER problems.
• Communicating scenarios, end to end experiences, interaction models and screen designs to other stakeholders
• Develop UI mock-ups and prototypes 
• Effectively mentor and inspire a team of designers. Help the team in raising the bar, resolving blockers, prioritising and breaking down complex projects into simpler tasks.