Senior Automation Engineer

• Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
• Design and build tools and frameworks that support deployment and management and platforms
• Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
• Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
• Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
• Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
• Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
• Work independently across multiple platforms and applications to understand dependencies
• Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
• Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
• Competencies
• Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
• Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
• Working knowledge of Amazon Web Services and related APIs
• Ability to deliver and manage web or cloud-based services
• General familiarity with monitoring tools
• General familiarity with configuration/provisioning tools such as Terraform
• Experience
• Experience working within an Agile type environment
• 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
• 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes

Good experience in Extraction, Transformation, and Loading (ETL) of data from various sources

into Data Warehouses and Data Marts using Informatica Power Center (Repository Manager,

Designer, Workflow Manager, Workflow Monitor, Metadata Manager), Power Connect as ETL

tool on Oracle, and SQL Server Databases.

 Knowledge of Data Warehouse/Data mart, ODS, OLTP, and OLAP implementations teamed with

project scope, Analysis, requirements gathering, data modeling, ETL Design, development,

System testing, Implementation, and production support.

 Strong experience in Dimensional Modeling using Star and Snow Flake Schema, Identifying Facts

and Dimensions

Designation: eCommerce Manager (Exports)

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The eCommerce Manager (Exports) will lead the expansion of Brown Living into international markets by developing and executing strategies for exporting products through various digital platforms. This role will involve setting up international fulfillment centers, managing export pricing strategies, ensuring compliance with international trade regulations, and overseeing marketing and merchandising efforts globally. The ideal candidate will be an experienced eCommerce professional with a

strong understanding of international markets, digital marketing, and brand management.

Roles and Responsibilities:

1. International Market Expansion:

a. Develop and execute a strategic plan to expand Brown Living's presence in international markets, focusing on key regions with high potential for sustainable products.

b. Identify and establish partnerships with international fulfillment centers to streamline the export process and ensure timely delivery of products.

c. Collaborate with legal and compliance teams to set up processes that

adhere to international trade regulations, customs requirements, and

other compliance standards.

2. Export Pricing Strategy:

a. Develop and execute comprehensive export pricing strategies for Brown Living's products across various digital platforms, ensuring

competitiveness while maintaining profitability.

b. Monitor global market trends, exchange rates, and competitor pricing to

adjust pricing strategies as needed.

c. Work closely with the finance team to ensure accurate pricing models that consider costs, tariffs, and logistics.

3. Brand Management & Global Messaging:

a. Manage Brown Living's brand image and messaging across all

international markets, ensuring consistency with the company's values

and mission.

b. Tailor brand messaging to resonate with different cultural contexts and

customer preferences in target markets.

c. Oversee the development of localized content, including website copy,

product descriptions, and marketing materials, in collaboration with

internal teams and external agencies.

4. Marketing Campaigns:

a. Plan and execute marketing campaigns tailored to international

audiences, with the support of internal teams and external agencies.

b. Manage campaign budgets, allocate resources effectively, and ensure

alignment with overall business objectives.

c. Track and analyze the performance of marketing campaigns, adjusting

strategies and tactics as needed to optimize results.

5. Market Research:

a. Conduct in-depth market research to understand the needs, preferences, and behaviors of international customers.

b. Use insights from market research to inform product offerings, marketing strategies, and customer engagement initiatives.

c. Identify emerging trends in sustainable consumption and incorporate

them into Brown Living's international strategies.

6. Merchandising Strategy:

a. Execute the merchandising strategy across various marketing channels

outside India, ensuring that product assortments meet the demands of

international customers.

b. Collaborate with the sourcing and product teams to curate product

collections that appeal to global markets.

c. Monitor inventory levels and product performance in international

markets, making data-driven decisions to optimize merchandising

strategies.

7. Collaboration & Coordination:

a. Coordinate with cross-functional teams, including operations, logistics,

legal, and finance, to ensure seamless execution of export strategies.

b. Work closely with external partners, such as fulfillment centers, marketing agencies, and distributors, to drive international growth.

c. Regularly report on the progress of international market expansion efforts to senior management.

Key Result Areas (KRA):

1. Market Expansion:

a. Successfully launch Brown Living's products in at least three new

international markets within the first year.

b. Establish and maintain partnerships with at least two international

fulfillment centers.

2. Export Pricing & Profitability:

a. Develop and implement export pricing strategies that achieve a minimum of 10% margin growth across international markets.

b. Maintain competitive pricing while ensuring profitability by continuously

monitoring market conditions.

3. Brand Image & Global Messaging:

a. Ensure consistent brand messaging across all international platforms with a minimum of 95% compliance with brand guidelines.

b. Achieve positive brand recognition and customer feedback in new

markets within six months of launch.

4. Marketing Campaign Performance:

a. Achieve a minimum ROI of 4:1 on international marketing campaigns.

b. Increase website traffic from international markets by 50% within the first year.

5. Market Research & Customer Insights:

a. Conduct comprehensive market research in at least five target regions

within the first six months.

b. Utilize market insights to influence product and marketing strategies,

resulting in a 20% increase in international sales.

6. Merchandising Success:

a. Implement a merchandising strategy that leads to a 30% increase in

conversion rates on international platforms.

b. Ensure optimal inventory levels, resulting in a stockout rate of less than 5% in international markets.

7. Collaboration & Team Coordination:

a. Facilitate seamless coordination among internal teams and external

partners, achieving project milestones on time and within budget.

b. Provide regular updates to senior management, demonstrating clear

progress on international market expansion goals.

This role is ideal for a strategic thinker with a passion for sustainability and a proven track record in international eCommerce. The successful candidate will play a critical role in establishing Brown Living as a global brand for sustainable living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipleine
• Analize market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree with 4 + years of Sales and Business Development in the digital marketing industry
• Experience in full sales cycle including deal closing
• Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills

Required Skills:

• ASP.NET, C# .NET, SQL, Web API
• jQuery, JavaScript

• Technically lead a team of 6-8 .NET developers
• Understands the requirement assigned for the development
• Performs the unit testing 
• Resolves bugs assigned, withing SLA time.
• Perform day to day activities of agile methodology
• Leads Daily Huddle & Scrum meeting.
• Takes responsility of CR developmet with all tasks included for it.
• Should perform code review whenever required

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

1. Good experience in react components, hooks and state.
2. Experiences in the implementation of responsive web layouts
3. Ability to discuss and explain design options.
4. Good experience with HTML5 & CSS3, Bootstrap Good understanding of JavaScript.
5. JavaScript libraries and CSS frameworks are preferred.

Ideal skills:

1) 2-5 years of professional JavaScript development experience

2) Understanding of asynchronous programming and its quirks and workarounds

3) Comfortable working through the entire stack from the user interface through systems levels

4) Understanding accessibility and security compliance

5) Strong Logical and Analytical Skills

6) Experience in consuming web services (REST) and processing data (JSON)

7) Experience with SQLite, NoSQL, Redis or other databases

8) Proven experience in building API services using NodeJS Express and related frameworks

9) Good understanding of NodeJS asynchronous runtime

10) Good understanding of JS concepts on callbacks and closures

11) Experience in debugging issues related to memory leaks

12) Experience in building highly scalable and high throughput services with sub-second response times

13) Experience with ElasticSearch/Solr

14) Experience working in a collaborative team environment

15) Ability to understand and analyse issues across multiple vendors and interfaces

16) Experience with NoSQL queries

17) Experience with AWS

18) Experience with Android Development

19) Experience in managing/mentoring small teams

In depth knowledge of all of the above is not mandatory but the nature of the work will involve learning and getting involved with all of the above. You would be working directly with key members of the management team to define and drive technical strategy.

Experience in the mobile space is mandatory. Please only apply if you have been part of building a mobile product. Since our product is mobile only, it is essential that you understand implications on the front end.

Roles & Responsibilities: 

· Accelerate customer adoption by identifying specific customer segments and industry verticals in West to approach with a value proposition for using Amazon web services platform. 

· Develop long-term strategic relationships with key companies at the C-levels of Business & IT 

· Work closely with the Channels team to ensure that AWS platform is the partner's preferred cloud computing platform across all service lines. 

· Maintain an accurate forecast and various business reports. 

· Create & articulate compelling value propositions around AWS services. 

· Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc). 

· Prepare and give business reviews to the senior management team. 

· Ensure customer satisfaction.

Basic Qualifications

The right person will possess 10-15 years of experience in IT sales 

· Direct field & management experience in working with enterprise accounts. 

· Would have consistently exceeded key performance metrics. 

· Demonstrated ability to engage and influence C-level executives. 

· Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences. 

· Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software. 

· Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.

Preferred Qualifications

Minimum Qualification 

BA/BS 

Engineer/MBA Preferred