MLOps Engineer

Full Stack MERN Developer (Contract-Based)

Role Overview: We are looking for highly skilled Full Stack MERN Developers to join our team for a high-impact, 6-month contract engagement. This is an in-house, contract-based role based in South Bombay. You will be responsible for building, scaling, and maintaining robust web applications, contributing directly to our core product architecture.

Key Responsibilities:

• Develop and maintain scalable, high-performance web applications using the MERN stack.
• Architect and build modular backend services using NestJS and frontend interfaces using Next.js.
• Collaborate with the internal product team to deliver new features and optimize existing workflows.
• Implement secure RESTful APIs, manage database schemas (MongoDB), and ensure seamless frontend-backend integration.
• Maintain clean, maintainable, and well-documented code that adheres to industry standards.

Technical Requirements:

• Experience: 3–5 years of professional experience in Full Stack development.
• Core Stack: Expert-level proficiency in MongoDB, Express.js, React.js, and Node.js.
• Required Frameworks: Hands-on professional experience or deep working knowledge of Next.js (Frontend) and NestJS (Backend).
• Language: Advanced proficiency in JavaScript (ES6+) and TypeScript.
• Bonus: Experience with AI-assisted coding tools or integrating LLM APIs is highly preferred.
• Soft Skills: Ability to operate independently in a fast-paced environment and excellent problem-solving skills.

Contract Details:

• Type: In-house, Contract-based (6 Months, extendable).
• Location: South Bombay.
• Opening Count: 5 Positions.
• Availability: Immediate joiners preferred (must be able to join by next week).

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Operations Intern

Location: Bangalore

Company: Connect and Heal

Duration: 3–6 months

Stipend: As per company standards

Mode: Full-time (On-site)

We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.

🎯 Key Responsibilities

• Support daily operations and assist the team in managing workflows across multiple healthcare services.
• Maintain and update operational data in Excel sheets with high accuracy.
• Prepare reports, dashboards, and trackers for business and operational performance.
• Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
• Analyse data to identify trends, gaps, and process improvement opportunities.
• Assist in process documentation and standardization.
• Track service requests, escalations, and resolution timelines.
• Support in vendor coordination and follow-ups where required.
• Help in managing ad-hoc projects and operational initiatives.

✅ Required Skills & Qualifications

• Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
• Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
• Good analytical and problem-solving skills.
• Strong communication and coordination abilities.
• Attention to detail and ability to multitask.
• Willingness to learn and adapt in a fast-paced environment.

⭐ Preferred Skills

• Basic understanding of healthcare or service operations.
• Experience in data tracking, reporting, or internship in operations.
• Knowledge of PowerPoint or reporting tools is a plus.

🚀 What You’ll Gain

• Hands-on exposure to healthcare and digital health operations.
• Opportunity to work with cross-functional teams.
• Practical experience in data-driven decision-making.
• A fast-learning, growth-oriented environment.

Role: Influencer Marketing Manager

Location: India (Hybrid/Remote – specify if needed)

Experience: 3–6 years

Industry: Health, Wellness, Nutrition, FMCG, D2C

About the Role

We’re looking for an Influencer Marketing Manager to lead creator partnerships across Instagram, YouTube, Facebook, and X. This role owns influencer strategy end-to-end—from discovery and relationship building to campaign execution, performance tracking, and ROI optimization. You’ll work closely with creators, agencies, and internal teams to build authentic, high-impact influencer programs that scale.

Key Responsibilities

Influencer Discovery & Relationship Building

• Identify, onboard, and manage high-potential creators across fitness, wellness, lifestyle, nutrition, and food.
• Build long-term relationships with creators, talent managers, and influencer agencies.
• Maintain a strong and diverse influencer pipeline aligned with brand values.

Campaign Planning & Execution

• Own end-to-end execution of influencer campaigns—from briefing to publishing.
• Create clear, actionable briefs covering campaign goals, brand tone, and creative direction.
• Ensure timely delivery of high-quality content across platforms.

Content Governance & Performance Tracking

• Review influencer content for brand alignment, messaging accuracy, and visual compliance.
• Track and report KPIs such as reach, engagement, CPV, CTR, conversions, and ROI.
• Share insights and optimization recommendations to improve performance continuously.

Budget Management & Operations

• Manage influencer budgets, negotiations, and cost optimization.
• Coordinate contracts, invoices, and payouts with finance and agency partners.
• Maintain organized campaign documentation and cost tracking.

Innovation, Trends & Creative Strategy

• Stay ahead of platform trends, creator formats, and emerging social channels.
• Propose innovative campaign ideas—collabs, challenges, tutorials, reviews, and UGC-driven formats.
• Elevate brand storytelling through creative influencer partnerships.

Company Profile

Telth Healthcare is a forward-thinking healthcare organization committed to transforming community health and improving access to quality care through innovative solutions and collaborative teamwork. We value integrity, excellence and professional growth.

About Role

The Sales Director will be responsible for driving revenue growth, expanding market presence, and building strategic partnerships for Telth Healthcare. This role requires a results-driven leader with expertise in international care plans, digital sales and network expansion. The position requires frequent travel, strategic planning and collaboration with multiple departments.

Core Duties

• Develop and execute aggressive sales strategies to promote and sell international care plans across target markets.
• Drive online sales initiatives and lead digital marketing campaigns for India and the UK.
• Expand and strengthen the Harley network in key regions including Delhi and Mumbai.
• Build and manage a robust agent network to ensure wider market reach and customer acquisition.
• Partner closely with HR to recruit, train, and manage sales and agent teams.
• Design and deliver online training, product-based training, and agent-focused training programs.
• Promote and ensure distribution of care plan cards across channels.
• Take accountability for achieving sales targets and maintaining workplace excellence.
• Travel internationally (UK & Middle East) as required for business expansion, client meetings, and training.
• Monitor and analyze market trends to identify growth opportunities and adjust strategies accordingly.
• Maintain strong relationships with key clients, partners, and stakeholders to ensure business sustainability.

What do we need

• Minimum 10 years of proven experience as a Sales Director, preferably in healthcare or international care services.
• Strong understanding of online sales, digital marketing and international business development.
• Excellent leadership, team management and network-building skills.
• Ability to create and deliver training programs for agents and the internal teams.
• Exceptional communication, negotiation and interpersonal skills.
• Willingness and flexibility to travel internationally as needed.
• Familiarity with market expansion strategies and multi-channel sales.
• Bachelor’s or Master’s degree in Business Administration, Marketing, Healthcare Management or related field.
• Additional certifications in Digital Marketing, International Sales or Healthcare Management are a plus.

Company: Harmoney

Title: Enterprise Sales Specialist

Location: Santacruz, Mumbai

CTC: Upto 25 LPA (Commensurate with experience)

Company Description

Harmoney is a FinTech start-up, backed by Y Combinator with a $5 Mm funding

Harmoney’s mission is to improve access and efficiency in bond markets using technology. They offer an Electronic Bond Trading Solution for their clients,  addressing a $500 Bn market in India

• Solid team - Founders from Goldman Sachs, Morgan Stanley, Tata Capital, Paysense, and educated at leading schools such as IIT/s and PurdueThe DART platform - Harmoney’s DART software streamlines bond trading with AI-powered trade capture, real-time data, and seamless integration with exchanges. It offers efficient, chat- based trading and supports both live market and RFQ protocols.

Description

As an Enterprise Sales Specialist, you will play a crucial role in expanding our client base and driving adoption of our DART platform for fixed income trading. You will work closely with large financial institutions and other key market participants to showcase the value of our product. This is an excellent opportunity for someone with 3-5 years’ experience selling enterprise products to financial institutions / corporates, who is enthusiastic about making a real impact on India’s fixed income market.

Responsibilities

• Proactively identify and develop a sales pipeline

• Develop the sales strategy for adoption of DART within their defined territory

• Present and demonstrate the capabilities of DART, highlighting how it can transform fixed income trading.

• Manage the end-to-end sales cycle, from lead generation to deal closure

• Collaborate with internal teams (product, marketing, and customer success) to ensure seamless onboarding and delivery for clients

Requirements

• Prior experience: 3-5 years in enterprise sales to financial institutions / large corporates - preferably worked at Bloomberg/Reuters/Omnyses/Finacle etc in their sales domain; OR Fixed in MF/PMS Institutional sales 

• Strong understanding of the fixed income market and enthusiasm for driving change in this sector• Excellent communication and negotiation skills, with the ability to engage with senior stakeholders

• Ability to manage multiple external decision makers and stakeholders to bring a deal to closure

• Self-motivated, result-oriented, and eager to work in a fast-paced start-up environment.

• Ability to work independently and as part of a team.• Minimum qualification: post graduate degree (MBA in Finance preferred) 

What we offer:• A dynamic work environment with the opportunity to shape the future of fixed income trading in India.• Competitive compensation and benefits.• A collaborative team that values innovation and creativity.

Responsibilities:

• Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
• Triage and fix critical issues that arise in the field that affect our core product.
• Manage git repositories, pull requests, and review code.
• Communicate properly & promptly with all stakeholders.
• Build a proof-of-concept for new products from scratch.
• Optimize, clean up, and comment on the existing codebase.

Requirements:

• Must have 5-8 years of hands-on engineering experience.
• Must be an expert in JavaScript/Typescript with ES6+ features, Node.js, ReactJS, and Redux
• Must be an expert in HTML5 CSS3 SASS, and Webpack.
• You are proficient with RESTful API design and implementation using Node.js.0
• Proficiency in relational (MySQL, Cloud Spanner etc. ) and non-relational (MongoDB, Google Cloud Firestore etc. ) databases.
• Must be an expert in data structure and creating highly optimized algorithms.
• Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine etc.
• Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
• Willingness to learn new programming languages, frameworks, and paradigms.

• 3-5 years of professional experience in web development with a strong focus on JavaScript stack technologies.
• Proven experience in integrating blockchain technology into web applications, with a deep understanding of blockchain protocols, smart contracts, and decentralized applications (dApps).
• Proficiency in multisignature, multiparty computation and 3rd party Node provider integration
• Experience with public blockchain platforms such as Bitcoin, Ethereum, etc.
• Solid understanding of RESTful APIs and web services.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• Ability to thrive in a fast-paced, agile environment and adapt to changing priorities.
• Experience with continuous integration and deployment (CI/CD) pipelines is a plus.
• Experience in setting up Bitcoin core, and Geth node is a plus

The Company

Testing Ground is disrupting the way new business ventures develop and grow in the different industries. We help founders and innovation leads in companies figure out where their new business vertical, test demand for it from customers across Asia and help them scale it up. We hand the new to the world and new to market products and solutions which will change the way the industry operates. We also work towards creating a workforce who is able to help other companies test and grow their business model.  

Testing Ground is a Singapore based startup with early satellite bases in Indonesia, Malaysia, India, Bangladesh, China and Vietnam. Joining us means that you will get the opportunity to learn from the founding members. Our founder has deep experience building and mentoring start-ups across Southeast Asia. His previous startup counts Eduardo Saverin, Co-founder of Facebook, as one of their investors. Our co-founders are experts in community and partnership development in China and Singapore as well as skilled in future oriented capabilities such as digital marketing, viral growth, content marketing and latest innovation strategies.

At Testing Ground, we want our team to be made up of people who have the ability to become the best. We practice Lean Startup and Agile. We do stand-ups and run experiments often. We have an open work culture but yet we are very focused and very energetic.

If you would like to learn and get your hands dirty in doing the work related to the latest innovation and methodology to creating a sustainable business model, this is the place for you. 

As a startup, everyone in the team are do-ers and want to make a name for themselves. We are driven and open to new ideas. Join us and have a chance to craft out your own growth as well as the company’s growth. 

The Opportunity

Unleash your capability with us

Small and medium enterprises (SMEs) are facing an upcoming upheaval with technology disrupting the way things are currently run. Beyond providing consulting services to these companies, we want to help them by providing them with a clear methodology to support them through this transition. 

That is where you come in.

As a graphic designer at Testing Ground, you will have the opportunity to conceptualise ideas and craft inspiring designs, as well as to play a part in envisioning the creative direction for these companies. We are looking for someone who is always hungry to learn new tools and skills to develop thoughtful, creative illustrations that communicate key messages in a clean, simple way. Apply now if you thrive on exploring new concepts and enjoy watching your ideas come to life – from conceptualisation to production.

This is a full-time role (9am-6pm, Mondays to Fridays), with a monthly salary of 363 USD.

Competencies created: You will be able to

• Develop design concepts for business objectives and goals

• You'll learn how to deliver value to projects through objective-based design such as developing the style and vision for the clients that we work with.
• You’ll get to design for business success for creative and effective delivery of branding services

• Manage various stakeholders and project requirements

• You’ll have the opportunity to work with our team to ensure collaterals are delivered on time
• You’ll manage multiple projects with concurrent deadlines, ensuring high quality and accuracy of final deliverables through proofreading

About the Role:

• Create Visual Brand Identity

• Conceptualise a creative direction for Testing Ground’s projects
• Conceptualise and design branding/marketing materials for both print and web related marketing material
• Produce new artwork based on brand guidelines agreed with our team
• Create print and digital advertising materials

• Develop Key Visuals and Collaterals for Marketing Campaigns and Events

• Assist in the management of website, newsletters and all other company materials, where necessary
• Design all graphic, sales and marketing materials e.g. EDM / Posters / Banners
• Work with us in crafting visually compelling presentations

• Manage Design from Concept to Production

• Work according to briefs for the branding needs and guidelines
• Ensure design specifications are production-ready
• Engage with external printers or contractors/suppliers/vendors to ensure the highest quality of materials and that deadlines are met
• Proper documentation of all design files

Why You Will Love Working with Testing Ground:

• If you have been thinking of starting your own business, this position will give you an in-depth insight to what works and doesn’t in the different industries and countries across Asia.   
• The firm believes that it is critical to encourage personal development to have a successful team. As such, we have a variety of online learning courses which you can use to pick up different skills and capabilities. 
• You will be exposed to different platforms and tools to help you become more efficient in doing your job.

Experience:

At least Diploma in Art/Design/Creative fields 

Skills Required:

• Familiarity with Adobe Creative Suite especially Illustrator and Photoshop
• Familiarity in Adobe InDesign for desktop publishing
• Ability to convey company’s message in line with brand’s guidelines through original design
• Ability to create strong design concepts
• (good to have) Skilled in video editing
• (good to have) Skilled in photography and videography
• (good to have) Knowledge of photo editing in Adobe Photoshop or Lightroom

What we’re looking for in you:

• Desire to learn and adapt to new technologies
• Able to work independently and proactively in a team
• Strong communication skills to liaise with marketing team and external vendors
• Ability to prioritize and manage multiple projects deadlines
• Positive attitude and willingness to learn
• Keen eye for detail

P.S: Assess us like we assess you. If you’d like to check out who our founder is, you can connect with him via his LinkedIn page url here and say “Hi, I saw your job post on….” :https://www.linkedin.com/in/thehappybryan/"> https://www.linkedin.com/in/thehappybryan/