MLOps Engineer

1–3 years of professional video editing experience

Proficiency in Adobe Premiere Pro

Working knowledge of Adobe After Effects for basic motion graphics

Strong understanding of video formats, codecs, frame rates, and resolutions

Key Responsibilities:

• Make outbound calls to prospective leads and handle callback requests
• Conduct WhatsApp and Email conversations with leads professionally
• Clearly explain Bhanzu’s courses and USPs to parents/students
• Convince potential customers to book and attend trial classes
• Accurately update and manage lead data in the CRM
• Collaborate with team members to optimize the lead conversion journey

Requirements:

• Excellent communication skills in English (spoken & written)
• Ability to engage and build rapport quickly with customers
• Self-motivated with a goal-driven attitude
• Basic computer skills; familiarity with CRM tools is a plus
• Must have a laptop and stable internet connection
• Willing to work 6 days a week (flexible schedule)

Responsibilities:

• Onboarding and Training:
• Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
• Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
• Relationship Management:
• Build and maintain strong, long-term relationships with assigned customers.
• Serve as the primary point of contact for customer inquiries and concerns.
• Proactively engage with customers to understand their needs and challenges.
• Customer Advocacy:
• Act as the voice of the customer within the organization, providing feedback to product and development teams.
• Identify opportunities to improve the customer experience and advocate for customer-centric solutions.

This is a full-time remote role for a Human Resources Executive at visitant.ai. The Human Resources Executive will be responsible for managing HR operations, employee relations, and HR policies. They will oversee various aspects of human resources management, ensure compliance with relevant regulations, and contribute to the overall HR strategy of the organization.

Qualifications

• Strong HR management skills
• Experience in HR operations
• Knowledge of employee relations
• Familiarity with HR policies and best practices
• Proficiency in human resources management
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Experience in the field of HR is a plus
• Bachelor's degree in Human Resources, Business Administration, or related field

Your Day-to-Day

1. Derive Insights and drive major strategic projects to improve Business Metrics and take responsibility for cost efficiency and Revenue management across the country
2. Perform Market research, Post Mortem analyses on competitor expansion and Market Penetration patterns. 
3. Provide in-depth business analysis and data insights for internal stakeholders to help improve business. Derive and launch projects in order to reduce the gaps between targeted and projected business metrics
4. Responsible for optimizing Carsome’s C2B and B2C customer acquisition and Dealer retention funnel. Work closely with Marketing and Tech teams to create, produce and implement creative digital marketing campaigns and drive CRM initiatives and strategies 
5. Analyse the Revenue flows and processes large datasets to gather process insights and propose process improvement ideas for Carsome across SE-Asia
6. Lead commercial projects & process mapping, from conceptualization to completion, to build or re-engineer business models, tools and processes.
7. Having experience in analyses and insights in dealing on Unit Economics, COGs and P&L will be preferred ,but not mandatory
8. Use Business Intelligence and Data Science tools to answer the appropriate business problems using SQL, Tableau or Python.
9. Coordinate with HQ Data Insights Team and manage internal stakeholders across departments to ensure the smooth delivery of strategic projects
10. Work across different departments/functions (BI,DE, tech, pricing, finance, operations, marketing, CS,CX) and also on high impact projects and support business expansion initiatives

Your Know-Know

• At least a Bachelor's Degree in Accounting/Finance/Business or the equivalent. 
• 3-5  years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Excellent Market Research, reporting and analytical skills, including carrying out weekly and monthly reporting
• Holds experience in working with Data/Business Intelligence Team
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities
• Good to have : Financial modelling, Developing financial forecasts , development of Financial - strategic plan/framework

• Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
• You will also need to interact with mysql databases.
• Develop user interfaces for modern rich internet applications with the latest front-end technologies
• Should have knowledge of of consuming and creating APIs
• Developing features to enhance the user experience.
• Should have excellent in-depth knowledge of Nodejs and MongoDB
• Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries, and their practical uses in building complex interactive experiences
• Building reusable code for future use