Linux Admin

Job Description:

Mandatory Skills: Linux Administration, Production Support, Database Support, and Monitoring & Observability, with exposure to Cloud and Automation.

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation (Good to have)

Job Summary

We are looking for an experienced Server Engineer with hands-on expertise in Linux, Bash scripting, networking, and enterprise server hardware. The candidate should have experience with server management platforms, monitoring protocols, and basic storage and virtualization technologies.

Mandatory Skills

• Hands-on experience with Linux and Bash scripting.
• Experience with enterprise server hardware and management platforms such as Lenovo XClarity/LXCA, HPE OneView/iLO, Dell OpenManage Enterprise, or Cisco UCS Manager.
• Scripting skills in Bash, PowerShell, or similar tools.
• Server monitoring experience with SNMP, IPMI, Redfish API, or CIM.
• Networking fundamentals, including TCP/IP, switching, routing, and monitoring.
• Storage fundamentals, including FC/FCoE, iSCSI, DAS, and storage drives.
• Knowledge of virtualization fundamentals.

We are looking for an Application Support Engineer with experience in Linux/Unix, Windows administration, application monitoring, and production support. The candidate should be skilled in incident management, troubleshooting, and monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Provide application and production support, ensuring system availability and stability.
• Troubleshoot application, server, and infrastructure issues across Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Manage incidents, service requests, and changes through ServiceNow.
• Perform root cause analysis and coordinate with relevant teams to resolve issues.
• Ensure SLA compliance and minimize service disruptions.

Required Skills

• Application Support / Production Support
• Linux/Unix and Windows
• Monitoring tools: Splunk, Grafana, AppDynamics
• ITSM tool: ServiceNow
• Incident, problem, and change management
• Strong troubleshooting and communication skills

Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
• Perform server monitoring, patching, updates, backup checks, and basic security administration.
• Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
• Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
• Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
• Monitor antivirus/endpoint security and ensure systems are updated and secure.
• Maintain IT inventory, system documentation, and helpdesk/ticket records.
• Coordinate with vendors and escalate infrastructure issues when required.
• Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

• Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
• Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
• Desktop/laptop hardware and software troubleshooting
• Basic networking: TCP/IP, LAN, Wi-Fi, VPN
• Backup, patch management, antivirus, and system monitoring
• Good troubleshooting, communication, and documentation skills
• Qualification
• Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
• Preferred
• Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Responsibilities:

• Working with the development team to deliver large-scale web applications.
• Working alongside project managers and clients.
• Work with the development team to troubleshoot the development environment, production environment, performance tune, and optimize code.
• Adhere to the code conventions strictly.

Requirements:

• Working knowledge of Python, Linux, and Debugging skills.
• Skills: RDBMS (MySQL, PostGreSQL), Shell Scripting, Web Server and Interpretors (nGinx, Apache, uwsgi, mod_python), GIT.
• Knowledge of Javascript/ JQuery, HTML/ CSS, JSON, AJAX, Google APIS (Maps, Charts).

Preferred:

• 3+ Years of experience overall.
• 3+ years of experience in Python scripting and Linux.

Job Summary:

We are seeking a dedicated and skilled Technical Support Engineer with a strong background in Application Production Support. The ideal candidate will be responsible for ensuring the stability, reliability, and performance of our applications in a production environment. You will work closely with cross-functional teams to troubleshoot issues, implement solutions, and enhance the overall user experience.

Responsibilities:

• Provide expert technical support for application-related issues, ensuring timely resolution and minimal disruption to services.
• Monitor application performance and conduct regular health checks to identify potential issues before they impact users.
• Collaborate with development teams to understand application architecture and assist in troubleshooting complex problems.
• Document and maintain knowledge base articles for common issues and solutions to improve team efficiency.
• Participate in on-call rotations to provide after-hours support as needed.
• Implement and maintain monitoring tools to proactively identify and resolve application issues.
• Assist in the deployment of application updates and patches, ensuring minimal downtime.
• Work with stakeholders to gather requirements and provide feedback on application performance and user experience.
• Conduct root cause analysis for recurring issues and recommend preventive measures.
• Stay updated with industry trends and best practices in application support and management.

Mandatory Skills:

• Strong knowledge and experience in Application Production Support.
• Proficiency in troubleshooting and resolving application issues in a production environment.
• Familiarity with monitoring tools and techniques for application performance management.
• Experience with incident management processes and tools.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.

Preferred Skills:

• Experience with cloud-based applications and services.
• Knowledge of scripting languages (e.g., Python, Bash) for automation tasks.
• Familiarity with database management and SQL.
• Understanding of ITIL processes and best practices.
• Experience with Agile methodologies and working in a DevOps environment.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in application support or IT service management are a plus.
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Job Description – Windows Administrator

Position: Windows Administrator

Experience: 3–5 Years

Location: Bangalore

Work Mode: Work From Office (WFO)

Joining: Immediate

Key Responsibilities:

• Manage and administer Windows Servers.
• Perform physical server patching and upgrades.
• Troubleshoot Windows Server, hardware, and OS-related issues.
• Monitor server performance, availability, and health.
• Perform regular maintenance, updates, and security patches.
• Handle incidents and provide timely production support.
• Coordinate with infrastructure and application teams for issue resolution.

Required Skills:

Windows Server Administration, Physical Server Patching, Troubleshooting, Server Upgrades, Monitoring, and Production Support.

The L1 Application Support team is the first line of defense for all production-related customer issues. You will handle customer queries, follow Standard Operating Procedures (SOPs) to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures smooth platform operations, fast response times, and a great customer experience.

Job description: https://drive.google.com/file/d/1MvBp9I_xsheIhmKUwgH8iNPaTydLGwZ1/view?usp=drive_link

Application form: https://docs.google.com/forms/d/e/1FAIpQLSf8CM2g22WLPD9QWxK8o2cdAr_y6PhWzIb-Z0k5sQ59ufdsGQ/viewform?usp=dialog

Responsibilities

1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Ability to read logs and use monitoring tools.
4. Strong communication and customer-handling skills.

Location: Bangalore, Karnataka

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation.

Job Description (JD) for the MySQL Database Administrator role

Experience: 4-8 Years 

Location : Mumbai 

Job Title: MySQL Database Administrator 

Responsibilities 

• Provision and configure MySQL database instances in clustered and non-clustered environments. 
• Ensure database performance, security, availability, and reliability. 
• Prepare and maintain database documentation, technical specifications, and operational procedures. 
• Perform database upgrades, backups, restoration, recovery, and migrations. 
• Monitor database and server resource utilization and perform performance tuning and optimization. 
• Manage database users, access privileges, periodic access reviews, audits, and documentation. 
• Configure, monitor, and troubleshoot MySQL replication. 
• Collaborate with application, infrastructure, development, and other stakeholder teams to resolve database-related issues. 
• Provide database and application deployment support, as required. 
• Perform database backup and restoration validation, data integrity checks, and post-migration validations. 
• Follow database change management, security, and operational best practices. 

Skills and Qualifications 

• Strong hands-on experience in MySQL database administration. 
• Good working knowledge of recent MySQL versions, preferably MySQL 8.x. 
• Understanding of MySQL storage engines, including InnoDB and MyISAM. 
• Practical experience in configuring, monitoring, and troubleshooting MySQL replication. 
• Knowledge of MySQL administration best practices, security, and high availability. 
• Proficiency in writing, analyzing, and optimising SQL queries. 
• Experience with MySQL features such as the Event Scheduler, audit logging, and performance monitoring. 
• Ability to assess database resource requirements based on application workloads and technical specifications. 
• Familiarity with other SQL and NoSQL databases, such as PostgreSQL and MongoDB. 
• Understanding of MySQL limitations compared with other relational database platforms and the ability to identify suitable workarounds. 
• Working knowledge of version control tools such as Git, SVN, or CVS. 
• Graduate degree in a relevant discipline and good verbal and written communication skills. 

Good to Have 

• Basic Linux administration, command-line troubleshooting, and Bash scripting skills. 
• Familiarity with application server frameworks such as JBoss, GlassFish, and WildFly.