Linux Admin at NeoGenCode Technologies Pvt Ltd · Mumbai · 2.5 - 4 years · ₹3L - ₹8L / yr · Raised funding · Posted 18 Mar 2026
Job Details:
Job Title: Linux Admin
Location: Mumbai-Powai
Shifts: Rotational Shifts
Job Description:
Job Overview:
● Experience in Customer Support with an enterprise software organization.
● Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).
● Hands-on experience in managing web servers (Apache, Tomcat, JBoss).
● Elementary database (SQL Server, MySQL, Oracle) operational knowledge.
● Proficient with Scripting or other programming languages.
● Hands-on experience on ticketing tools (Jira / Freshdesk).
● Readiness to work shifts and/or be on call and/or put in extra hours for task closure.
● Excellent verbal, written, presentation and interpersonal communication skills.
● Fast learner who can pick up new technologies.
● Capable of working with a cross-functional team to solve business and technical problems.
● Ability to make complex technical matters easy-to-comprehend for non-technical persons.
● Highly driven individual with an execution focus and a strong sense of urgency.
● High level of enthusiasm about helping and serving clients, strong customer and solution- oriented personality.
● Ability and willingness to travel, if required.
The Role:
● Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.
● Take ownership of user problems and be proactive when dealing with user issues.
● Follow an established set of processes while handling support requests.
● Report any issue that may significantly impact the business.
● Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.
● Ensure all calls are logged in the ticketing logging system & every activity is updated.
● Ensure users and management are notified during downtimes with complete information.
● Identify and learn more about the software and hardware used/supported by the organization.
● Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Prepare accurate and timely reports.
● Document knowledge in the form of knowledge base tech notes and articles.
Additional / Preferred Skills:
● Exposure at client sites is desirable.
● Experience in the Financial Service industry or Banking applications is desirable
Shubham Vishwakarma
Full Stack Developer - Averlon
About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Candid answers by the company
IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
- Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
- Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.
2. End-to-End Project Delivery
- Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
- Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .
3. Additional Offerings
- Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
- Provides strategic IT consulting to align technology solutions with business objectives
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon