Linux System Administrator

Job Description:

Mandatory Skills: Linux Administration, Production Support, Database Support, and Monitoring & Observability, with exposure to Cloud and Automation.

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation (Good to have)

Job Summary

We are looking for an experienced Server Engineer with hands-on expertise in Linux, Bash scripting, networking, and enterprise server hardware. The candidate should have experience with server management platforms, monitoring protocols, and basic storage and virtualization technologies.

Mandatory Skills

• Hands-on experience with Linux and Bash scripting.
• Experience with enterprise server hardware and management platforms such as Lenovo XClarity/LXCA, HPE OneView/iLO, Dell OpenManage Enterprise, or Cisco UCS Manager.
• Scripting skills in Bash, PowerShell, or similar tools.
• Server monitoring experience with SNMP, IPMI, Redfish API, or CIM.
• Networking fundamentals, including TCP/IP, switching, routing, and monitoring.
• Storage fundamentals, including FC/FCoE, iSCSI, DAS, and storage drives.
• Knowledge of virtualization fundamentals.

Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
• Perform server monitoring, patching, updates, backup checks, and basic security administration.
• Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
• Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
• Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
• Monitor antivirus/endpoint security and ensure systems are updated and secure.
• Maintain IT inventory, system documentation, and helpdesk/ticket records.
• Coordinate with vendors and escalate infrastructure issues when required.
• Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

• Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
• Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
• Desktop/laptop hardware and software troubleshooting
• Basic networking: TCP/IP, LAN, Wi-Fi, VPN
• Backup, patch management, antivirus, and system monitoring
• Good troubleshooting, communication, and documentation skills
• Qualification
• Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
• Preferred
• Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Very strong infra engineer to administer Linux based VMs (and few Windows VMs as well).

Must have strong knowledge and hands-on on docker, Kubernetes

Must be good at monitoring (AppDynamics, Prometheus, Grafana) and logging (Splunk)

Develop automation scripts using Shell and Python. Must have good knowledge in Ansible.

Should be good at optimize/finetune server configurations.

 Should be good in troubleshoot issues and fix them.

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation.

We are looking for an Application Support Engineer with experience in Linux/Unix, Windows administration, application monitoring, and production support. The candidate should be skilled in incident management, troubleshooting, and monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Provide application and production support, ensuring system availability and stability.
• Troubleshoot application, server, and infrastructure issues across Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Manage incidents, service requests, and changes through ServiceNow.
• Perform root cause analysis and coordinate with relevant teams to resolve issues.
• Ensure SLA compliance and minimize service disruptions.

Required Skills

• Application Support / Production Support
• Linux/Unix and Windows
• Monitoring tools: Splunk, Grafana, AppDynamics
• ITSM tool: ServiceNow
• Incident, problem, and change management
• Strong troubleshooting and communication skills

We are looking for an SRE with DevOps expertise to maintain production system reliability, availability, and performance through automation, monitoring, and efficient incident management.

Responsibilities

• Monitor production systems and troubleshoot incidents.
• Manage Linux/Unix servers and cloud infrastructure.
• Develop and maintain CI/CD pipelines.
• Automate operational tasks using scripting.
• Manage infrastructure using Terraform or Ansible.
• Work with Docker and Kubernetes.
• Perform root cause analysis (RCA) and improve system reliability.

Required Skills

• SRE and DevOps experience.
• Linux/Unix administration.
• AWS, Azure, or GCP.
• CI/CD tools: Jenkins, GitLab, or GitHub Actions.
• Docker and Kubernetes.
• Terraform and Ansible.
• Python, Shell, or Bash scripting.
• Monitoring tools: Prometheus, Grafana, Splunk, or Datadog.
• Incident management and troubleshooting.

Senior System Administrator

Location: Chennai

Experience: 10+ Years

Job Summary

We are looking for a skilled Senior System Administrator to manage and maintain enterprise infrastructure across Windows Server, VMware virtualization, and enterprise storage environments. The role will be responsible for ensuring high availability, performance, security, and reliability of IT infrastructure supporting business operations.

Key Responsibilities

Windows Server Administration

• Install, configure, maintain and troubleshoot Windows Server environments.
• Administer Active Directory, Group Policy, DNS, DHCP and File Services.
• Resolve server-related incidents and access issues.

VMware Administration

• Manage VMware vSphere, ESXi and vCenter environments.
• Perform VM migrations using vMotion.
• Manage snapshots and optimize VM resources.

Storage Administration

• Manage enterprise SAN/NAS storage environments.
• Work with storage platforms such as Dell EMC, NetApp, HPE or equivalent.
• Configure and manage LUNs, RAID, storage allocation and replication.
• Monitor storage performance and capacity.
• Support storage integration with backup environments.

Compliance & IT Operations

• Ensure infrastructure adherence to IT security policies and organizational standards.
• Support internal/external audits and compliance requirements, including ISO/SOX where applicable.
• Maintain infrastructure documentation, configurations and change records.
• Ensure patch compliance and vulnerability remediation.
• Support IT governance and implementation of standard operating procedures.

Required Skills

• Strong hands-on experience in Windows Server Administration.
• Good experience with Active Directory, Group Policy, DNS and DHCP.
• Hands-on experience with VMware vSphere, ESXi and vCenter.
• Practical knowledge of vMotion, VM snapshots and resource management.
• Experience with SAN/NAS storage administration.
• Knowledge of LUN, RAID, storage allocation and replication.
• Experience with infrastructure patching and vulnerability remediation.
• Good troubleshooting and incident-resolution skills.
• Good communication and documentation skills.
• Exposure to Linux administration.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Electronics or related field; B.Tech/B.E/BCA/MCA or equivalent preferred.
• 10+ years of relevant infrastructure/system administration experience.

Good to Have

• Microsoft MCSA / MCSE / AZ-800 / AZ-801
• VMware VCP – Data Center Virtualization
• Dell EMC / NetApp / HPE Storage certifications
• ITIL Foundation

Key Technologies

Windows Server | Active Directory | GPO | DNS | DHCP | VMware | ESXi | vCenter | vSphere | vMotion | SAN | NAS | Dell EMC | NetApp | HPE Storage | LUN | RAID | Replication | Linux | Patch Management | Vulnerability Management

•     Vista Plus Development & Engineering

•     Shell Scripting

•     Application installation and upgrade in Linux environments (added advantage)

•     File System Management

•     Incident, Change, and Problem Management (ITIL)

•     Basic Oracle / Database concepts

•     Production Support and Health Check Monitoring

•     Documentation and Operational Governance

Site reliability engineer - Experience: 8+ Years

Location: Hyderabad / Bangalore

Mandatory Skills: Production Support, SRE, Linux/Unix, AI/ML Infrastructure Knowledge