Learning and Development Manager

Hummingbird is a leading provider of Adobe Commerce (Magento) and WordPress services. Specializing in the development and maintenance of world-class e-commerce solutions, we cater to businesses globally. Our expertise extends to platforms such as Adobe Magento, ensuring that our clients receive cutting-edge solutions to meet their e-commerce needs.

Job Description:

We are seeking an experienced  L&D Specialist to join our team. The ideal candidate will have a strong background in technology, excellent communication skills, and the ability to deliver effective training programs. The Technical L&D Specialist will be responsible for designing, developing, and delivering training sessions on various technical topics, ensuring that participants understand the subject matter deeply.

Job Responsibilities:

• Create Training Materials: Develop comprehensive training materials, including presentations, hands-on exercises, and assessments, tailored to the audience's needs.
• Conduct Training Sessions: Deliver engaging and informative in-person training sessions, ensuring participants grasp complex technical concepts and acquire practical skills.
• Technical Expertise: Demonstrate in-depth knowledge and expertise in relevant technologies, such as PHP, .NET, Linux, JavaScript, HTML, CSS,. and Net and stay abreast of industry trends and advancements.
• Evaluate and Customize Training: Assess participants' skill levels and learning needs to customize training programs accordingly.
• Feedback and Improvement: Solicit and provide constructive feedback to participants, assess training effectiveness, and make necessary adjustments to improve the learning experience.
• Stay Updated: Keep up with the latest industry trends and advancements to continuously improve training programs.

Qualifications:

• Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Proven experience as a Technical Trainer or in a similar role.
• Communication Skills: Excellent communication and presentation skills.
• Organizational Skills: Strong organizational and multitasking abilities.
• Training Tools: Experience with training tools/platforms, such as Learning Management Systems, is desirable.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

Ordertrainings.com is looking for a passionate professional to join our core team. Someone who loves Talent Development field and is keen to get their hands dirty in solving age-old problems in the sector and redefine the way organizations approach Learning and Development.

We are constantly evolving the Platform in terms of Data, Process, Workflows to move all our customers to the fully self-service Platform.

You will be part of our Training Management team and help solve customer issues on the Platform. This involves but is not limited to meeting customers, understanding their requirements, challenges they are facing on the Platform and with the recommended solution, working with internal stakeholders to propose the right solution etc. 

While your key responsibility will be managing training operations end-to-end (from booking to delivery) being a start-up it is tough to draw a boundary. We need someone who can empathize with the start-up work culture and nature.

Roles and Responsibilities:

> Meeting Customers for feedback, presenting the product, understanding their need etc.

> Resolving Trainer and Customer Issues

> Finding Right trainers/training partners

> Looking after Training Operations - before and after booking

> Defining and Executing Account Specific Marketing Initiatives

> Provide Feedback to the Product Team on Customer issues, behavior and Platform Usages

Skills and Qualifications:

 > Passion for Start-up 

 > Ability and Will to Lead, take initiatives, solve people issues 

 > MBA or equivalent Degree (but not necessarily)

 > At least 2 years of industry experience, Ideally 4-6 years 

 > At least 1 year of domain experience - working in the Learning and Development Sector [HR, Training Management, Talent Development or Learning and Organizational Development background] 

 > Strong Communication Skills

 > B2B Customer Handling experience is a must

 > Working Knowledge (beyond basics) of MS Word and Excel