Lead QA Engineer

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 6-8 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

We are looking for a talented UI/UX Designer to create amazing user experiences.

• The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
• Experience in Mobile UI Design , responsive website
• Participating in a team-oriented environment to develop complex web front-end.
• Experience in creating mockups and converting PSD into HTML(Responsive) , HTML/CSS into PNG/JPEG.
• Experience in Adobe Photoshop, Firework, illustrator, Dreamweaver.
• Well versed in HTML, HTML5, CSS, CSS3, Bootstrap and Java Script.
• Worked on wordpress project i.e Theme customization , wordpress installation & convert HTML/CSS to wordpress
• Ability to understand the requirement and do work individually.
• Test websites compatibility on different resolutions and browsers such as IE, Firefox, Safari.
• Excellent communication skills (English)

As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.

Your primary duties will include:

●    Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.

●    Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.

●    Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).

●    Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.

●    Collaborate with design, tech, and SEO teams to address cross-functional support needs.

●    Perform routine website maintenance, content updates, page optimization, and bug fixes.

●    Test website functionality, responsiveness, and design consistency before and after updates.

●    Contribute suggestions to improve internal CMS tools and workflows.

●    Maintain proper documentation for all updates, configurations, and client communications.

●    Proactively follow up on open tickets and ensure client satisfaction with completed tasks.

Requirements:

●    Bachelor's degree (Any Field), Web Design, or related field.

●    Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.

●    Working knowledge of website CMS platforms like WordPress and Webflow.

●    Understanding of chatbot flows and ability to configure basic chatbot logic.

●    Willingness to attend late evening/night calls as required for clients.

●    Detail-oriented with strong troubleshooting and problem-solving skills.

●    Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.

●    Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.

●    Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.

●    Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

JOB DESCRIPTION AND RESPONSIBILITIES:

• Work as a Member of The File Transfer Engineering team involved with the Configuration, Maintenance, and Support of Sterling File Gateway, Connect Direct (NDM) environment.
• This position will participate in the design & development of technical solutions within company strategic B2B/MFT platform which provide innovative technical improvements, improve quality and operational excellence, lower cost, satisfy regulatory and compliance requirements, mitigate risk, and satisfy business objectives.

QUALIFICATIONS:

• Bachelor’s degree in computer engineering/Science Degree or related field
• 4-5 years’ experience in supporting real time production environments.
• Extensive debugging skills and fixing experience
• General knowledge of industry standards and best practices for supporting middleware technologies
• Knowledge of Ping Access, Ping Federate, LDAP, Active Directory, Connect Direct (NDM) Unix/Windows/Mainframe
• Developing transformation maps and processes for any-to-any data formats and RDBMS queries using IBM Sterling B2B Integrator mapping and business process modeling tools.
• This position requires sophisticated knowledge of B2B/MFT concepts, technologies, best practices, standards, and architectures within the IBM File Gateway suite.
• Minimum five years of technical experience in IBM File Gateway Suite (IBM Sterling B2B Integrator (preferably version 6.x) and IBM Sterling File Gateway, Sterling External Authentication Server, Secure Proxy, IBM Control Center Monitor) including:
• Experience with Installation and configuration of multi-node architecture environments, including upgrades and platform migration.
• Experience in setting up and testing disaster recovery environment to handle failover scenarios.
• Experience with onboarding new partners, transactions and making changes to existing partners to meet internal and external requirements.
• Experience in configuring adapters, service configuration and policies.
• Experience in setting up and configuring industry-standard communication protocols such as SFTP, FTPs, FTP, HTTP, HTTP, Connect: Direct, WebSphere MQ
• Experience with security configurations SSL certificates, SSH keys, PGP/GPG
• Experience with IBM File Gateway Suite maintenance and administration
• Experience with external authentication integration
• Experience with Java extensibility
• Development of custom protocols, custom file layers and custom consumer identification
• Must possess strong analytical, problem-solving, and root cause analysis skills.
• Hands-on experience in Production Support, resolving critical incidents using the IBM File Gateway Suite
• Knowledge of SQL queries, database schemas and related concepts using Oracle
• Knowledge of IBM Sterling File Gateway APIs.
• Should have Excellent communication and customer service skills.

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. 

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

We are looking for Tech Leads working with our Application Engineering team, designing, and developing a variety of applications. More specifically, you will:

• Determine the functional, non-functional requirements and scope working with the business analysts and engineering managers
• Design and develop multi-tier, cloud-native, high performance, and scalable solutions
• Apply software engineering principles, design patterns and best practices to build solutions that are testable, secure, and robust
• Lead cross functional agile teams across the software development lifecycle
• Evaluate design alternatives using proof of concepts and collaborate with architects to choose optimal solutions
• Performing design and code reviews
• Collaborate with project/program managers to estimate, plan, and mitigate technical risks at module/project level
• Mentor and groom developers to deliver high quality solutions

What do we expect? 

• Years of Experience: 5+ years
• Relevant hands-on experience with one of more of the following:
• Programming Languages – Python with Django / Flask / Java / C#.net
• Web server technologies - Node.js / Nginx
• Database technologies - MySQL / Oracle / PostgreSQL / MongoDB
• Testing frameworks – Junit/ Selenium
• Cloud environments - AWS / Azure / GCP (Good to have)
• Good understanding of API design and development

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. 

We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire. 

Responsibilities

Write effective, scalable code

Develop back-end components to improve responsiveness and overall performance

Integrate user-facing elements into applications

Test and debug programs

Improve functionality of existing systems

Implement security and data protection solutions

Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

Work experience as a Python Developer

Expertise in at least one popular Python framework (experience in Flask preferred)

Knowledge of object-relational mapping (ORM)

Familiarity with front-end technologies (like JavaScript and HTML5)

Team spirit

Good problem-solving skills

BSc in Computer Science, Engineering or relevant field

• 6+ years of relevant experience in DB2 LUW Administration
• Good experience with
  • Performance tuning and troubleshooting
  • High availability solutions HACMP, TSA, MSCS Cluster
  • Monitoring, backup, recovery, IBM Data Server Manager, TSM , Commvault
  • Data replication, Q-replication & CDC
  • Implementing DB2 key features
  • Desirable experience with Db2 Pure scale
• Experience with tools i.e. ITM, Nagios, Service Now
• Experience with automation and scripting such as CRON, PowerShell, Shell Scripting
• Experience with configuring and usage of Clustering, db2diag and notification logs, snapshot and event monitor
• Experience with use of problem and change management tools