Tech Sales

Job Title: Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Location: Remote

Experience: 4+ Years

Employment Type: Full-time

About the Role

We’re looking for an experienced engineer to lead the development of a real-time Voice AI platform. This role blends deep expertise in conversational AI, audio infrastructure, and full-stack systems, making you a key contributor to building natural, low-latency voice-driven agents for complex healthcare workflows and beyond.

You’ll work directly with the founding team to build and deploy production-grade voice AI systems.

If you love working with WebRTC, WebSockets, and streaming pipelines, this is the place to build something impactful.

Key Responsibilities

• Build and optimize voice-driven AI systems integrating ASR (speech recognition), TTS (speech synthesis), and LLM inference with WebRTC and WebSocket infrastructure.
• Orchestrate multi-turn conversations using frameworks like Pipecat with memory and context management.
• Develop scalable backends and APIs to support streaming audio pipelines, stateful agents, and secure healthcare workflows.
• Implement real-time communication features with low-latency audio streaming pipelines.
• Collaborate closely with research, engineering, and product teams to ship experiments and deploy into production rapidly.
• Monitor, optimize, and maintain deployed voice agents for high reliability, safety, and performance.
• Translate experimental AI audio models into production-ready services.

Requirements

• 4+ years of software engineering experience with a focus on real-time systems, streaming, or conversational AI.
• Proven experience building and deploying voice AI, audio/video, or low-latency communication systems.
• Strong proficiency in Python (FastAPI, async frameworks, LangChain or similar).
• Working knowledge of modern front-end frameworks like Next.js (preferred).
• Hands-on experience with WebRTC, WebSockets, Redis, Kafka, Docker, and AWS.
• Exposure to healthcare tech, RCM, or regulated environments (highly valued).

Bonus Points

• Contributions to open-source audio/media projects.
• Experience with DSP, live streaming, or media infrastructure.
• Familiarity with observability tools (e.g., Grafana, Prometheus).
• Passion for reading research papers and discussing the future of voice communication.

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• Must be from South India namely Bengaluru, Chennai, Kochi
• Proficiency in economics, accounting, financial statements and/or statistics
• Understanding of financial risk management strategies
• Knowledge of Capital Markets + Third-party investment products like Mutual Funds, PE, Bonds, PMS, AIF and Structured products Very strong communication & presentation skills.
• Must have good existing HNI / Ultra HNI client relationships in the market. - Must be a self-starter, proactive passionate & target oriented.
• Must possess strong networking & relationship building skills.
• Must be able to transfer his existing clients to Incred from his old company
• Must have handled an average client net worth of 4Cr to 5 Cr
• Should come with a team of 5, AUM of 100Cr & above

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

About the Role

Pendo is looking for a Software Engineer to help build and scale the platform that powers our integrations with enterprise systems such as Salesforce, Slack, Segment, and other partner tools. This team develops the services, APIs, data pipelines, and user interfaces that enable customers to seamlessly connect Pendo into their product and data ecosystems.

In this role, you will primarily focus on building scalable backend systems while also contributing to the frontend experiences that allow customers to configure, manage, and monitor integrations. You’ll collaborate closely with product managers, designers, and infrastructure teams to deliver reliable, high-performance capabilities used by millions of users.

What You'll Do

• Design and build scalable backend services and APIs that power Pendo’s integrations platform.
• Develop and maintain distributed, event-driven data pipelines that process and sync high volumes of behavioral and product analytics data.
• Contribute to frontend applications that allow customers to configure, manage, and monitor integrations and data workflows.
• Lead technical initiatives from design through implementation, testing, and production rollout.
• Integrate with third-party APIs and enterprise platforms using technologies such as REST, webhooks, and OAuth.
• Collaborate with product, design, infrastructure, and partner teams to translate business needs into high-quality technical solutions.
• Use modern development workflows and AI-powered tools to improve developer productivity and streamline engineering processes.
• Participate in design reviews and promote best practices in testing, observability, performance, and system reliability.
• Contribute to improving platform scalability, availability, and operational excellence.

What We're Looking For

• Experience building backend services, APIs, or distributed systems.
• Experience developing modern web applications using frameworks such as Vue, React, or Angular.
• Strong proficiency in at least one backend language such as Go, Java, Python, or C++.
• Experience working with cloud infrastructure such as AWS or GCP.
• Familiarity with distributed systems, event-driven architectures, or high-throughput data pipelines.
• Experience writing and maintaining unit, integration, and end-to-end tests.
• Strong collaboration and communication skills.

Nice to Have

• Experience building integration platforms or working with third-party APIs.
• Familiarity with authentication models such as OAuth and enterprise SaaS integrations.
• Experience working with analytics or behavioral event data.
• Experience leveraging AI-assisted development tools or working with modern AI workflows.

Technologies We Use

• Frontend: Vue, Vuex, React, Angular, Highcharts, Jest, Cypress
• Backend: Go, Java, Python, C++
• Cloud & Data: AWS, GCP, Redis, Pub/Sub, SQL/NoSQL
• AI / ML: GenAI, LLMs, LangChain, MLOps

Your Skills & Experience:

•1-8 Years experience of implementing commerce application on any eCommerce platform in last 3 years

• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•Collaborate with architect to define implementation processes and quality gates and standards

•Identifies risks and issues, and help monitor them

•Guides the development of reference and resource materials

•Mentors developers in improving their platform knowledge and development skills

•Communicate technical design to the developers and help/guide them in the implementation

•Participates in Agile sprints

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using right methods/tools
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Keep records of customer interactions
• Making calls on Decline Users and understanding the reason behind it
• Converting of Decline users to business.
• Generating leads for the business via online or offline mode
• Making more people aware about the product
• Reaching out to customers and make them Register and avail the loan.
• Expanding the business by Marketing and Branding
• Making 200 + connected calls everyday