Lead Generation Executive - IT Hardware

Job Description for Customer Support Executive (Voice & Non-Voice)

Job Profile: Customer Support Executive (Voice & Non-Voice)

Position: Customer Support – Voice & Non-Voice Process

Location: Bangalore

Job Mode: Work From Office

Notice Period: Immediate Joiners Preferred

Shifts: Rotational shifts

Compensation: ₹20,000–₹28,000 CTC

Job Description

We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.

Job Responsibilities

• Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
• Provide timely and accurate support, address customer concerns, and ensure satisfaction.
• Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
• Record and update customer interactions in the CRM system accurately.
• Adhere to company policies, attendance, and quality standards while working in rotational shifts.

Eligibility Criteria

• Education: Graduate in any discipline.
• Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
• Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
• Languages: Proficiency in English and Hindi or a South Indian language.
• Availability: Immediate joiners preferred.
• Work Schedule: 6 days a week, 1 day rotational off.

Position: Executive Assistant / Personal Assistant

Reporting to: COO/CEO

Brief:

We are seeking an experienced and highly organized Executive Assistant (EA) or Personal Assistant (PA) to provide comprehensive administrative support to senior executives and ensure smooth office operations. The ideal candidate will have exceptional organizational, communication, and multitasking skills, along with the ability to handle sensitive information with discretion and professionalism.

Key Responsibilities:

• Calendar and Scheduling: Efficiently manage calendars, coordinate schedules, and arrange appointments for executives.
• Travel Arrangements: Organize and book travel including flights, hotels, transportation, and related logistics.
• Correspondence Management: Screen, manage, and respond to emails, phone calls, and other correspondence, ensuring timely and appropriate follow-up.
• File and Record Management: Maintain both digital and physical filing systems, ensuring records are organized and accessible.
• Cross-functional Team Coordination: Collaborate with multiple departments to ensure project deadlines and tasks are met effectively.
• Meeting and Event Coordination: Schedule, prepare, and coordinate meetings, events, and conferences, ensuring all logistical aspects are managed smoothly.
• Communication and Teamwork: Facilitate effective communication within teams and departments, ensuring the timely execution of tasks.
• Office Activities Coordination: Streamline various office activities to improve efficiency and productivity.
• Office Supplies Management: Order and maintain office supplies, ensuring availability and minimizing shortages.
• Collaboration with Accounting & Finance: Coordinate with finance and accounting teams for expense tracking, invoicing, and budgeting.

Qualification and Skills:

• Proven experience as an Executive Assistant, Personal Assistant, or in a similar role.
• Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills, with the ability to prioritize tasks efficiently.
• Familiarity with office technologies and tools (e.g., e-calendars, copy machines, office management software).
• Outstanding verbal and written communication skills.
• High level of discretion and ability to handle confidential information.
• High school diploma required; PA diploma or certification is a plus.

Additional Skills (Preferred):

• Problem-solving abilities and resourcefulness.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive attitude with the ability to work independently.

Company Overview:

Meal of the Moment (M.O.M) is a rapidly growing food brand offering a range of ready-to-eat meals, Makhana, Dry Fruits, Peanuts, Banana chips, and India's first low-calorie Stevia-sweetened Ice Teas. Our products are available nationwide in retail outlets, institutional clients like IRCTC & Airlines (including Go-Air, Indigo, Spice Jet, and Canadian Airlines), & major e-commerce marketplaces including Amazon Retail & Fresh, Swiggy, Instamart, Zepto, & Blinkit. Additionally, we export products to various countries.

**Gender: Female only**

**UAE (Abroad Job Opening)**

• Greet and assist clients, visitors, and suppliers in a professional manner

• Handle incoming and outgoing phone calls, emails, and messages

• Maintain visitor records and coordinate with departments for appointments

• Manage front office operations — filing, courier handling, and correspondence

• Support the HR and Admin team with documentation and scheduling

• Maintain a clean and organized reception area

• Assist in basic clerical and administrative tasks as required

Greetings from Stock Pathshala !!!!

About us

Stock Pathshala is an educational platform to learn all about the stock market. If you want to learn about the stock market, this is the right place for you!!

Looking for an enthusiastic sales executive to join our team.

As a tele-sales executive, your responsibilities will consist of:-

1. Converting provided leads into successful sales through outbound calling, maintaining relationships with clients and assisting them with account opening, e-KYC etc.
2. Tracking and maintaining follow ups with clients and maintaining quality service at par with the organisational standards.
3. Maintaining professional and technical knowledge through training and attending in-house live stock market sessions.
4. Meeting and exceeding sales targets of minimum DEMAT accounts opened with incentives for additional performance.
5. Make additional income by meeting and overachieving targets. 
6. Contributing to team effort by accomplishing related results as needed.

Qualifications

Bachelor’s degree

Excellent communication skills 

Experience

Total: 1 year (Preferred)

Language

Hindi 

Benefits

Complete on-the-job stock market Training and doubt sessions 

Performance bonus

Quarterly bonus

Yearly bonus

Job Type: Full-time

                                               Sr. Data Engineer

Company Profile:

Bigfoot Retail Solutions [Shiprocket] is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end to end solutions.

Our innovative data backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.

Our vision is to power all logistics for the direct commerce market in India

including first mile, linehaul, last mile, warehousing, cross border and O2O.

Position: Sr.Data Engineer

Team : Business Intelligence

Location: New Delhi

Job Description:

We are looking for a savvy Data Engineer to join our growing team of analytics experts. The hire will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

Key Responsibilities:

• Create and maintain optimal data pipeline architecture.
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centres and AWS regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.

Qualifications for Data Engineer

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• A successful history of manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Strong project management and organizational skills.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience with AWS cloud services: EC2, EMR, RDS, Redshift
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

Hiring for a funded fintech startup based out of Bangalore!!!

Our Ideal Candidate

We are looking for a Senior DevOps engineer to join the engineering team and help us automate the build, release, packaging and infrastructure provisioning and support processes. The candidate is expected to own the full life-cycle of provisioning, configuration management, monitoring, maintenance and support for cloud as well as on-premise deployments.

Requirements

• 5-plus years of DevOps experience managing the Big Data application stack including HDFS, YARN, Spark, Hive and Hbase
• Deeper understanding of all the configurations required for installing and maintaining the infrastructure in the long run
• Experience setting up high availability, configuring resource allocation, setting up capacity schedulers, handling data recovery tasks
• Experience with middle-layer technologies including web servers (httpd, ningx), application servers (Jboss, Tomcat) and database systems (postgres, mysql)
• Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
• Experience maintaining and hardening the infrastructure by regularly applying required security packages and patches
• Experience supporting on-premise solutions as well as on AWS cloud
• Experience working with and supporting Spark-based applications on YARN
• Experience with one or more automation tools such as Ansible, Teraform, etc
• Experience working with CI/CD tools like Jenkins and various test report and coverage plugins
• Experience defining and automating the build, versioning and release processes for complex enterprise products
• Experience supporting clients remotely and on-site
• Experience working with and supporting Java- and Python-based tech stacks would be a plus

Desired Non-technical Requirements

• Very strong communication skills both written and verbal
• Strong desire to work with start-ups
• Must be a team player

Job Perks

• Attractive variable compensation package
• Flexible working hours – everything is results-oriented
• Opportunity to work with an award-winning organization in the hottest space in tech – artificial intelligence and advanced machine learning

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
•  

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
• Must have worked on a reporting tool – Power BI/Tableau etc.
• Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
• Strong verbal and written communication skills for coordination with departments.
• An analytical mind and inclination for problem-solving