Position: Lead Gen / Telemarketing Executive
Exp: 0.6 - 3 years.
Identifies prospects by generating leads
Calls prospective customers
Influences customers to buy services and products by following a prepared sales talk to give service and product information a
Completes orders by recording names, addresses, and purchases; referring orders for filling.
Secures information by completing database backups.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Details
- Job Title: Associate Director - Customer Success
- Industry: Healthcare
- Experience Required: 6-8 years
- Working Days: 5 days/week
- Function: Operations
- Job Location: Mumbai
- CTC Range: Best in Industry
Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy
Criteria:
- Candidate should have minimum 6 years of client-facing experience.
- Candidate should have experience in a SaaS Business Model or Health-tech domain.
- Candidate should have worked on B2B model.
- Candidate should have experience from SAAS or B2B companies.
- Candidate must have minimum 2 years of experience in managing and leading teams.
- Proven experience in Customer Success lifecycle management from pre-launch to renewal.
- Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
- Candidate should have experience in cross-selling and up-selling.
- Strong client relationship management and stakeholder engagement skills
- Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
- Strong communication, analytical, and problem-solving skills
NOTE:
Any Manager / Sr. Manager candidate can work for this role.
Description
Job Description
We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.
Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.
Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations. Generating reports and sharing executive summaries internally and externally based on business demand.
A successful applicant:
A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.
Responsibilities:
• Lead a high-performing team that works collaboratively with other supporting team members
• Achieve quarterly goals and growth objectives defined under OKRs
• Coach your team in analyzing opportunities be the catalyst in business growth
• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives
• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction
Requirements:
• MBA degree or equivalent practical experience
• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec
• A mini. of 2 years of experience in managing teams
• Experience in collaborating with cross-functional teams
• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills
Benefits About Company:
Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
- Be part of a successful, high-growth B Series-funded startup with patented technology
- Work at the forefront of cutting-edge health-tech innovation
- Trusted by 1000+ companies across industries
- Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
- Attractive compensation with lucrative performance-based incentives
- ESOPs and rapid career growth with opportunities for multiple promotions in a year
- 360-degree appraisal process for holistic performance feedback
- Direct reporting to top management for high-impact exposure
- Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more
Designation : Relationship Manager
Years of experience : 1+ yrs
CTC : 6.5 LPA max
Locations : Pune, Kolhapur (Remote)
Open Positions : 8
Pune Location : Club Mahindra Pune branch, 1st floor, Office No. 103 to 107, Deccan Rendezvous Business Hub, N/R Santosh Bakery, Above Hotel Rajwadi Gaurav, Apte Road, Shivaji Nagar, Pune – 411005
Candidates for Pune will have to come in for a F2F interview at the above office location
For Kolhapur, Interviews will take place on teams, and the final round will be done F2F.
JD for the profile :
- Achieving stretched targets in a result-focused environment.
- Preparing pre-sales proposals for prospective clients.
- Delivering inspiring sales presentations to convert prospects to successful sales.
- Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings.
- Identifying potential customers and new business opportunities.
- Building and maintaining strong client relationship and high level of customer service.
- Being updated on new products and services.
- Provide necessary support in booking first time holiday for new members and generate quality referrals from them.
Characteristics :
- Good communication skills
- Confidence
- Has worked in lead generation and closing
- Comfortable with travelling
Role: Lead AI Engineer
Exp: 3-6 Years
CTC: 35.00-40.00 LPA
Work Mode :WFH
Mandatory Criteria (Can't be neglected during screening) :
• Need Excellent Communication skills as the company is dealing with US Clients also
• 3+ years in AI development, with experience in multi-agent systems, logistics, or related fields.
• Proven experience in conducting A/B testing and beta testing for AI systems.
• Hands-on experience with CrewAI and LangChain tools.
• Should have hands-on experience working with end-to-end chatbot development, specifically with Agentic and RAG-based chatbots. It is essential that the candidate has been involved in the entire lifecycle of chatbot creation, from design to deployment.
• Should have practical experience with LLM application deployment.
• Proficiency in Python and machine learning frameworks (e.g., TensorFlow, PyTorch).
• Experience in setting up monitoring dashboards with tools like Grafana, Tableau, or similar.
• Proficiency with cloud platforms (AWS, Azure, GCP)
HTML/CSSAbout Company
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. The Lighthouses are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives.
The Global Opportunity Youth Network (GOYN) is a global initiative catalysing systems shifts for youth opportunity in communities around the world through the creation of sustainable training, employment, and income-earning pathways. GOYN works with “Opportunity Youth” — young people aged 15-29 who are out of school, unemployed, or working in informal jobs.
Designation: Content Manager, Digital Opportunities Project, GOYN, Pune
Reporting To: Director, GOYN : Pune
No. of positions: 1
Expectations / Deliverables:
● Build enduring relationships with NGOs, community based organizations, corporates, employment agencies, skilling organisations, digital platforms and government including PMC for enabling collective action at the city level.
● GOYN brand-building and enrolment of various stakeholders as partners
● Ensure creation of a dynamic working relationship with partners to ensure smooth enrolment of youth into various livelihood/non-livelihood institutions
● Ensure timely updates from partners regarding youth livelihood status to help maintain the youth journey database and enable feedback mechanisms
● Coordinate with organizations to conduct livelihood sessions for youth in the community settings
● Experience in reaching consensus and drafting MoU's
● Be up to date with any developments in the ecosystem and forge new partnerships with youth facing organizations
● Collate, develop and distribute engaging content aligned with the digital platform from partner organisations
● Collaborate with design teams to plan and develop site content, style and layout
● Use content management systems to analyze platform traffic and user engagement metrics
● Manage content distribution to other channels and social media platforms to increase web traffic.
● Ensure legal compliance (copyright and data protection) and secrecy of OY data
● Stay up to date with developments and generate new ideas to draw the audience’s attention.
Preferred Skill sets, Years of Experience, Professional Background:
● Post Graduation in any background, with 1-3 years of experience in the field of Content writing and partnership building
● Strong commitment towards building relationships with organizations in the ecosystem
● Hands-on experience with MS Office and WordPress
● Basic technical knowledge of HTML and video editing etc.
● Knowledge of SEO
● Competent in managing social media
● Excellent writing skills in English, Hindi and Marathi
● Attention to detail
● Good organizational and time-management skills
● Open to travel.
iOS App Development
Android DevelopmentJob Description
The ideal candidate should have minimum 8 years of experience on SAP Abap.
Should be well versed with Reports , Interfaces , Conversions , Enhancements , Forms and User exits.
Should be good in stakeholder management.
Should have excellent verbal and written communication skills
Should be good in Project management.
Knowledge of S/4 Hana is required.
- Ensuring efficient, accurate and timely processing of employees’ payroll.
- Being responsible for accounting reconciliation and analysis regarding payroll.
- Compiling summaries of earnings, deductions, leaves, taxes etc. and reporting the same to the management.
- Maintaining payroll operations by following relevant policies and procedures.
- Collecting, calculating, updating and maintaining payroll-related data and reporting the same to the management in regular intervals.
- Ensuring that the payroll-related documents are correct and accurate.
- Ensuring compliance of rules, laws & regulations while processing payroll and also while managing all the payroll related activities.
- Answering employee queries regarding payroll and also handling escalations or issues, if any.
- Handling and resolving discrepancies related to payroll, if any.
- Participating in payroll audits.
What you need to have:
- Must be either a Finance graduate / ICWA / MBA Finance / CA Inter.
- 5-7 years of relevant work experience in payroll function.
- Handled in and out payroll inputs, variance analysis and also understands drivers to payroll cost.
- Excellent communication skills and also with an excellent analytical mind.
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Python
Data Analytics● Ability to do exploratory analysis: Fetch data from systems and analyze trends.
● Developing customer segmentation models to improve the efficiency of marketing and product
campaigns.
● Establishing mechanisms for cross functional teams to consume customer insights to improve
engagement along the customer life cycle.
● Gather requirements for dashboards from business, marketing and operations stakeholders.
● Preparing internal reports for executive leadership and supporting their decision making.
● Analyse data, derive insights and embed it into Business actions.
● Work with cross functional teams.
Skills Required
• Data Analytics Visionary.
• Strong in SQL & Excel and good to have experience in Tableau.
• Experience in the field of Data Analysis, Data Visualization.
• Strong in analysing the Data and creating dashboards.
• Strong in communication, presentation and business intelligence.
• Multi-Dimensional, "Growth Hacker" Skill Set with strong sense of ownership for work.
• Aggressive “Take no prisoners” approach.
Adobe Illustrator
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Full Stack Developer - Averlon