Lead - DevOps

We are looking for a skilled DevOps Engineer with hands-on experience in cloud platforms, CI/CD pipelines, container orchestration, and infrastructure automation. The ideal candidate is someone who loves solving reliability challenges, automating everything, and ensuring seamless delivery across environments.

Key Responsibilities

• Design, implement, and maintain CI/CD pipelines using GitHub Actions, Jenkins, and GitHub.
• Manage and optimize infrastructure on AWS/GCP, ensuring scalability, security, and high availability.
• Deploy and manage containerized applications using Docker and Kubernetes.
• Build, automate, and manage infrastructure as code using Terraform.
• Configure and manage automation tools and workflows using Ansible.
• Monitor system performance, troubleshoot production issues, and ensure smooth operations.
• Implement best practices for code management, release processes, and DevOps standards.
• Collaborate closely with development teams to improve build pipelines and deployment workflows.
• Write scripts in Python/Bash to automate operational tasks.

Required Skills & Experience

• 2+ years of hands-on experience as a DevOps Engineer or in a similar role.
• Strong expertise in AWS or GCP cloud services.
• Solid understanding of Kubernetes (deployment, scaling, service mesh, packaging).
• Proficiency with Terraform for infrastructure automation.
• Experience with Git, GitHub, and GitHub Actions for source control and CI/CD.
• Good knowledge of Jenkins pipelines and automation.
• Hands-on experience with Ansible for configuration management.
• Strong scripting skills using Python or Bash.
• Understanding of monitoring, logging, and security best practices.

You will be responsible for:

• Managing all DevOps and infrastructure for Sizzle
• We have both cloud and on-premise servers
• Work closely with all AI and backend engineers on processing requirements and managing both development and production requirements
• Optimize the pipeline to ensure ultra fast processing
• Work closely with management team on infrastructure upgrades

You should have the following qualities:

• 3+ years of experience in DevOps, and CI/CD
• Deep experience in: Gitlab, Gitops, Ansible, Docker, Grafana, Prometheus
• Strong background in Linux system administration
• Deep expertise with AI/ML pipeline processing, especially with GPU processing. This doesn’t need to include model training, data gathering, etc. We’re looking more for experience on model deployment, and inferencing tasks at scale
• Deep expertise in Python including multiprocessing / multithreaded applications
• Performance profiling including memory, CPU, GPU profiling
• Error handling and building robust scripts that will be expected to run for weeks to months at a time
• Deploying to production servers and monitoring and maintaining the scripts
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Expertise in Docker-based virtualization including - creating & maintaining custom Docker images, deployment of Docker images on cloud and on-premise services, monitoring of production Docker images with robust error handling
• Expertise in AWS infrastructure, networking, availability

Optional but beneficial to have:

• Experience with running Nvidia GPU / CUDA-based tasks
• Experience with image processing in python (e.g. openCV, Pillow, etc)
• Experience with PostgreSQL and MongoDB (Or SQL familiarity)
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or Masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

DevOps, Ansible, CI/CD, GitLab, GitOps, Docker, Python, AWS, GCP, Grafana, Prometheus, python, sqlalchemy, Linux / Ubuntu system administration

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience: 3 years to 6 years

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Position: Senior DevOps Engineer (Azure Cloud Infra & Application deployments)   

Location:

Hyderabad  

Hiring a Senior

DevOps engineer having 2 to 5 years of experience.  

Primary Responsibilities   

Strong Programming experience in PowerShell and batch

scripts. 

Strong expertise in Azure DevOps, GitLab, CI/CD, Jenkins and

Git Actions, Azure Infrastructure. 

Strong

experience in configuring infrastructure and Deployments application in

Kubernetes, docker & Helm charts, App Services, Server less, SQL database, Cloud

services and Container deployment. 

Continues

Integration, deployment, and version control (Git/ADO).  

Strong experience in managing and configuring RBAC, managed identity and

security best practices for cloud environments. 

Strong verbal and written communication skills. 

Experience with agile development process. 

· 

Good analytical skills  

Additional Responsibility.  

Familiar with

various design and architecture patterns. 

Work with modern frameworks and design patterns. 

Experience with cloud applications Azure/AWS.  Should have experience in developing solutions and plugins and should have used XRM Toolbox/ToolKit.

Exp in Customer Portal and Fetchxml and Power Apps and Power Automate is good to have.

Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc

• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Experience using DevOps methodology and Infrastructure as Code
• Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
• Infrastructure as code – Terraform, Cloudformation, etc
• Strong experience deploying and managing infrastructure with Terraform
• Automated provisioning and configuration management – Ansible, Chef, Puppet
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Improve CI/CD processes, support software builds and CI/CD of the development departments
• Develop, maintain, and optimize automated deployment code for development, test, staging and production environments