
100% WFH | Lead DevOps Engineer | MyOperator
Job description
The role requires you to design development pipelines from the ground up, Creation of Docker Files, design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.
Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.Requirement
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.
Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).
About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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- Strong hands-on experience in Microsoft Azure Cloud.
- Good understanding of Azure services such as Compute, Storage, Event Hub, Event Subscription, Storage Queue, and PaaS services.
- Basic understanding of Azure AI Foundry and AI-related Azure service setup.
- Good Azure networking basics: VNet, subnet, routing, and basic troubleshooting.
- Strong knowledge of Terraform, especially:
- Terraform state
- plan / apply
- troubleshooting failures
- migration risks
- Terraform Enterprise concepts
- Strong Python coding capability, not just basic scripting.
- Experience using Python for API integration, automation, JSON/YAML handling, and internal tooling.
- Good understanding of CI/CD pipelines.
- Ability to troubleshoot pipeline failures.
- Comfortable with YAML and JSON.
- Ability to troubleshoot Azure infrastructure/platform issues.
- Ability to collect logs/evidence and coordinate with network/app/Microsoft support teams.
- Basic awareness of agentic AI / LLM concepts.
- Awareness of security and cost best practices.
Good to Have Skills
- Hands-on experience with Harness.
- Hands-on experience with Terraform Enterprise.
- Exposure to LangGraph / LangChain.
- Exposure to agentic AI workflows or skill creation.
- Exposure to Claude or enterprise LLM integrations.
- Knowledge of Azure ML Workspace, model registry, and managed endpoints.
- MLOps / LLMOps knowledge.
- FinOps / Azure cost optimization experience.
- Azure certifications: AZ-104, AZ-305, AZ-400, AZ-500.
About the Role
We are looking for a Senior DevOps Engineer to lead the design, automation, and scaling of our hybrid cloud infrastructure spanning public cloud and private/on-premises environments. You will partner closely with software engineering, security, and product teams to build reliable, secure, and high-performance systems that support rapid product delivery. This is a hands-on role with significant influence over our infrastructure strategy, deployment workflows, and engineering culture.
Key Responsibilities
- Architect, deploy, and maintain scalable, highly available infrastructure across both public cloud (AWS, Azure, GCP) and private cloud platforms (OpenStack, VMware vSphere/Tanzu, Nutanix, or similar).
- Operate and maintain on-premises infrastructure: hypervisors, compute, storage (Ceph, NetApp, SAN/NAS), networking (SDN, VLANs, BGP, MPLS), and hardware capacity planning, alongside their public cloud equivalents.
- Design and own CI/CD pipelines that deploy seamlessly across public and private environments.
- Implement and manage Infrastructure as Code (Terraform, Ansible, Pulumi) with strong version control and review practices, using providers for both public and private cloud platforms.
- Manage container orchestration (Kubernetes, ECS, OpenShift, Rancher) across managed cloud services and self-managed/bare-metal clusters, including upgrades, autoscaling, and workload reliability.
- Build observability into all systems through logging, metrics, tracing, and alerting (Prometheus, Grafana, Datadog, ELK, or similar) with unified visibility across hybrid environments.
- Champion security best practices: secrets management, IAM hardening, network segmentation, vulnerability scanning, and compliance (SOC 2, ISO 27001, HIPAA, or data-sovereignty requirements).
- Lead incident response, root-cause analysis, and post-mortems; drive long-term reliability improvements and SLO/SLA adherence.
- Optimize cost, capacity, and resource utilization across public cloud spend and on-premises hardware without compromising performance or availability.
- Partner with data center operations and network providers on hardware provisioning, firmware management, MPLS circuit management, and lifecycle planning.
- Mentor junior DevOps and software engineers; promote DevOps culture, automation-first thinking, and shared ownership of production.
- Evaluate and introduce new tools, platforms, and processes that improve developer productivity and system reliability.
Required Qualifications
- 5+ years of experience in DevOps, SRE, or Platform Engineering roles, with at least 2 years at a senior level.
- Deep expertise with at least one major public cloud provider (AWS, Azure, or GCP) in production.
- Hands-on experience operating private cloud or virtualization platforms (OpenStack, VMware, Nutanix, or equivalent) in production.
- Strong experience with virtualization, storage systems, and enterprise networking in on-premises environments.
- Strong hands-on experience with Kubernetes in production, including both managed cloud and self-managed/bare-metal clusters.
- Proficiency in Infrastructure as Code (Terraform and Ansible strongly preferred).
- Solid scripting and programming skills in Python, Go, Bash, or similar.
- Experience designing and operating CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, CircleCI, or ArgoCD.
- Strong Linux systems administration and networking fundamentals (TCP/IP, DNS, load balancing, VPNs, firewalls, routing, MPLS).
- Experience with monitoring and observability stacks (Prometheus, Grafana, Datadog, New Relic, ELK, or OpenTelemetry).
- Proven track record of leading incident response and improving system reliability.
- Excellent communication skills and the ability to collaborate across engineering, security, infrastructure, and product teams.
Preferred Qualifications
- Experience designing hybrid and multi-cloud architectures, including secure connectivity (Direct Connect, ExpressRoute, MPLS, VPN, SD-WAN) between public and private environments.
- Familiarity with service meshes (Istio, Linkerd), API gateways, and GitOps workflows (ArgoCD, Flux).
- Background in security-focused or regulated environments and exposure to compliance frameworks.
- Experience with database administration (PostgreSQL, MySQL, Redis, MongoDB) in cloud-managed and self-hosted setups.
- Contributions to open-source DevOps or cloud infrastructure tooling.
- Relevant certifications (AWS Solutions Architect / DevOps Engineer, Azure Administrator, CKA, CKAD, RHCE, VMware VCP, OpenStack Certified Administrator, HashiCorp Terraform Associate).
Job Title: AWS DevOps Engineer
Experience Level: 5+ Years
Location: Bangalore, Pune, Hyderabad, Chennai and Gurgaon
Summary:
We are looking for a hands-on Platform Engineer with strong execution skills to provision and manage cloud infrastructure. The ideal candidate will have experience with Linux, AWS services, Kubernetes, and Terraform, and should be capable of troubleshooting complex issues in cloud and container environments.
Key Responsibilities:
- Provision AWS infrastructure using Terraform (IaC).
- Manage and troubleshoot Kubernetes clusters (EKS/ECS).
- Work with core AWS services: VPC, EC2, S3, RDS, Lambda, ALB, WAF, and CloudFront.
- Support CI/CD pipelines using Jenkins and GitHub.
- Collaborate with teams to resolve infrastructure and deployment issues.
- Maintain documentation of infrastructure and operational procedures.
Required Skills:
- 3+ years of hands-on experience in AWS infrastructure provisioning using Terraform.
- Strong Linux administration and troubleshooting skills.
- Experience managing Kubernetes clusters.
- Basic experience with CI/CD tools like Jenkins and GitHub.
- Good communication skills and a positive, team-oriented attitude.
Preferred:
- AWS Certification (e.g., Solutions Architect, DevOps Engineer).
- Exposure to Agile and DevOps practices.
- Experience with monitoring and logging tools.
Requirements
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus
Implement DevOps capabilities in cloud offerings using CI/CD toolsets and automation
Defining and setting development, test, release, update, and support processes for DevOps
operation
Troubleshooting techniques and fixing the code bugs
Coordination and communication within the team and with client team
Selecting and deploying appropriate CI/CD tools
Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
Pre-requisite skills required:
Experience working on Linux based infrastructure
Experience of scripting in at-least 2 languages ( Bash + Python / Ruby )
Working knowledge of various tools, open-source technologies, and cloud services
Experience with Docker, AWS ( ec2, s3, iam, eks, route53), Ansible, Helm, Terraform
Experience with building, maintaining, and deploying Kubernetes environments and
applications
Experience with build and release automation and dependency management; implementing
CI/CD
Clear fundamentals with DNS, HTTP, HTTPS, Micro-Services, Monolith etc.
- You have experience of 2-4 years in building high-performance consumer-facing mobile applications at Product companies of a decent scale.
- You can write code preferably in Golang and Python.
- You have experience with debugging production issues and writing RCAs.
- You have demonstrable stories of being on-call and how outages have been handled.
- You have experience developing products on Kubernetes and cloud providers like GCP and AWS.
- You have worked with Cloud Native (CNCF) technologies.
- You have experience automating CI/CD pipelines.
- You are an excellent collaborator & communicator. You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company
- 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
- 2+ years of hands-on experience as a DevOps engineer
- Strong leadership, communication and interpersonal skills geared to getting things done
- Developing themselves and the talent within their charge – fostering and creating opportunity for the team
- Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
- Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
- Own site stability, performance, capacity planning, DevOps recruitment.










