Lead AI / Machine Learning expert

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

About the Role

We are looking for a smart, confident, and customer-focused Receptionist & Telecaller to join our growing real estate team. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle front office operations while effectively interacting with customers over phone calls.

If you enjoy speaking with people, managing customer enquiries, and supporting the sales team, we'd love to hear from you.

Key Responsibilities

• Welcome visitors and maintain a professional front office environment.
• Answer and manage incoming and outgoing customer calls.
• Respond to customer enquiries and provide accurate project information.
• Follow up with leads and schedule appointments and site visits.
• Maintain customer records and update the CRM regularly.
• Coordinate with the sales team for customer appointments and follow-ups.
• Ensure excellent customer service throughout the enquiry process.
• Handle basic administrative and office coordination tasks.

Eligibility

• Any Graduate preferred.
• Female candidates.
• Freshers with excellent communication skills are encouraged to apply.

Requirements

• 0–2 years of experience in Reception, Telecalling, Customer Service, or Front Office.
• Excellent communication skills in Telugu, English, and Hindi.
• Good knowledge of MS Office and CRM software.

Role:

Senior Frontend Developer

Role Description:

Desired Experience Range 5+ years

Location: Mumbai / Work from Home

Work Experience:

Minimum 5+ years of professional experience in HTML, CSS, AngularJS

Requirements:

1. Must have hands on experience in AngularJS, NodeJS
2. Must have hands on experience in HTML 5, CSS 3
3. Must have hands on experience in developing responsive layouts
4. Must know how to test frontend layouts for various devices and resolutions
5. Must have hands on experience working with SCSS
6. Must have worked with Git
7. Understanding of SDLC process
8. Good to have knowledge of Jira

Key Responsibilites:

1. Converting layouts to HTML/CSS
2. Integrating the created HTML/CSS into the dynamic Slate platform
3. Consuming APIs in AngularJS
4. Setting up oAuth token exchange in AngularJS
5. Looking into any bug fixes post go live
6. Helping the junior developers

Reporting

Candidate will report to the Engineering Lead

Dear Applicants,

We are looking for a spontaneous Business Development Manager with minimum 5 year of experience who is passionate about technology to oversee our brand’s presence. You should be able to approach and acquire new clients. Besides, you should also be able to maintain long-term business relations with the existing clients. 

Job Description

We are currently seeking a dynamic and results-oriented business Development Executive to join our company. As the business Development manager, you will be responsible for driving sales growth and expanding our customer base in the cybersecurity industry.

Responsibilities

• Pitch to a variety of stakeholders – Advisory Board Members, CEO, CTO, IT Managers, Information Security Heads, CISO.
• Develop and execute sales strategies to achieve company targets and objectives.
• Identify and engage with potential clients, including business owners, managers, and decision-makers, to understand their cybersecurity needs and present our solutions.
• Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Lead the entire sales process, from prospecting and lead generation to contract negotiation and closing deals.
• Collaborate with cross-functional teams, including cybersecurity professionals and technical experts, to develop and deliver compelling sales presentations and proposals.
• Stay up-to-date with industry trends, competitor activities, and emerging technologies in the cybersecurity space.
• Track sales activities, pipeline, and performance metrics, providing regular reports to the management team.
• Continuously improve sales processes and identify opportunities for business growth.
• Represent the company at industry conferences, trade shows, and networking events to showcase our services and establish new business relationships.

Candidate Skills

• Proven track record of achieving sales targets and driving revenue growth in the 
• cybersecurity or IT industry.
• Strong understanding of cybersecurity principles and trends, with the ability to effectively communicate technical concepts to non-technical clients.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing new business opportunities.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Prior experience in selling cybersecurity training and services is highly desirable.
• Bachelor’s degree in business, marketing, or a related field is preferred.

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Lead a high-performing sales team, shaping strategies, and driving revenue growth.
• Represent cutting-edge IT products and solutions, staying at the forefront of industry 
• trends.
• Opportunities for career advancement within the organization as you demonstrate success.
• Opportunities to build a strong professional network in the IT industry through Conferences, events, and meetings.

Desired Candidate Profile

• Excellent communication and negotiation skills
• Pleasing personality
• Good coordination skills
• Self motivated with high energy level

Roles & Responsibilities:

• Planning, designing, creating, editing, and publishing relevant content based on the company's business objectives and users' needs.
• To develop a content strategy that conforms to and sets out to achieve business goals. 
• Carefully and strategically developed content aims to inform, entertain, inspire and engage potential customers. 
• To brainstorm creative ways of engaging the audience online and produce those engaging content types.
• Expertise in social media analytics, understanding the nuances, advantages, and shortcomings of each platform, and how to utilize data in formulating a campaign strategy. 
• Performing extensive research and analysis on consumer thoughts and trends.
• Creating specifications and content appropriate for the brand's customer personas.
• Planning the editorial calendar and content proposition.
• Collaborating with content management teams, creative teams, and writers to implement the strategy
• Overseeing writing style and tone for all content
• Developing content governance guidelines for tone, style, and voice of all content, ensuring they are followed and conducting periodic content audits.
• Tracking and calculating content ROI

Scope:

Node  js

Job Description

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the client. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the client end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Roles and Responsibilities 

• Integration of user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, scalable, and efficient code.
• Design and implementation of low-latency, high-availability, and high-performance applications.
• Implementation of security and data protection.
• Integration of data storage solutions { databases, key-value stores, blob stores, etc.}
• Familiarity with database Technology Such as MySQL, Oracle, and MongoDB. 

Desired Candidate Profile 

• Strong proficiency with JavaScript
• Knowledge of Node.js and frameworks available for it {such as Express etc }
• Knowledge of Micro Services Architecture and API Gateway.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Good understanding of server-side templating languages {such as PUG, Jade, EJS, etc }
• Good understanding of server-side CSS preprocessors {such as SCSS, SASS, etc }
• Basic understanding of front-end technologies, such as HTML5, CSS3, and DOM manipulation.
• Understanding accessibility and security compliance 
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Strong knowledge of Linux operating systems such as Ubuntu, CentOS.
• Basic knowledge of Cloud machines such as Elastic compute.
• Basic knowledge of Cloud Storage such as AWS S3, etc

Responsibilities:

• Build React Native apps from scratch that'll be used globally.
• Architect App infrastructure systems like caching, state manager, common validation framework, etc.
• Launch the apps in different app stores like Apple, Google, etc.
• Create custom reusable Component Library
• Create data visualizations like charts, tables, dashboards, etc.
• Write well tested, beautiful, performant and bug free code.
• Thrive in a collaborative team environment and work with challenging timelines.
• Establish and advocate front-end coding guidelines.
• Mentor team members and help resolve any critical blockers.

Requirements:

• A self-driven, hard-working Frontend engineer with an eye for detail.
• Bachelor's Degree or equivalent in Computer Science
• Minimum 4 years of overall experience with expertise in working in React Native, Redux and TypeScript
• Strong understanding and knowledge of Styling
• Experience in writing native code for Android and iOS
• Strong debugging skills for Android and iOS.
• Experience in launching apps in various App Stores.
• Experience with GraphQL is a plus.
• Familiarity with modern front-end build pipelines and tools

Spotnana is a stealth startup that is building the technology stack to solve the experience, trust, and transparency challenges that legacy players in a $1.8 trillion industry refuse to.  We were told it can’t be done - and now we’re doing it.

Based in the San Francisco Bay Area, our founding team consists of veterans from Google, Amazon, Twitter, Airbnb, Expedia, ThoughtSpot, FreshDesk, Goldman Sachs, Oyo, SAP, and Cohesity 

Join us to find out what Silicon Valley investors and early backers of Airbnb, Amazon, Facebook, LinkedIn, Brex, Palantir, Revolut, and Snowflake see in our mission.

Let's explore creating one of the best pieces of work ever made, together.