Key Account Manager (B2B SaaS, Retention, Upsell

Job Title : Senior Software Engineer (Full Stack — AI/ML & Data Applications)

Experience : 5 to 10 Years

Location : Bengaluru, India

Employment Type : Full-Time | Onsite

Role Overview :

We are seeking a Senior Full Stack Software Engineer with strong technical leadership and hands-on expertise in AI/ML, data-centric applications, and scalable full-stack architectures.

In this role, you will design and implement complex applications integrating ML/AI models, lead full-cycle development, and mentor engineering teams.

Mandatory Skills :

Full Stack Development (React/Angular/Vue + Node.js/Python/Java), Data Engineering (Spark/Kafka/ETL), ML/AI Model Integration (TensorFlow/PyTorch/scikit-learn), Cloud & DevOps (AWS/GCP/Azure, Docker, Kubernetes, CI/CD), SQL/NoSQL Databases (PostgreSQL/MongoDB).

Key Responsibilities :

• Architect, design, and develop scalable full-stack applications for data and AI-driven products.
• Build and optimize data ingestion, processing, and pipeline frameworks for large datasets.
• Deploy, integrate, and scale ML/AI models in production environments.
• Drive system design, architecture discussions, and API/interface standards.
• Ensure engineering best practices across code quality, testing, performance, and security.
• Mentor and guide junior developers through reviews and technical decision-making.
• Collaborate cross-functionally with product, design, and data teams to align solutions with business needs.
• Monitor, diagnose, and optimize performance issues across the application stack.
• Maintain comprehensive technical documentation for scalability and knowledge-sharing.

Required Skills & Experience :

• Education : B.E./B.Tech/M.E./M.Tech in Computer Science, Data Science, or equivalent fields.
• Experience : 5+ years in software development with at least 2+ years in a senior or lead role.
• Full Stack Proficiency :
• Front-end : React / Angular / Vue.js
• Back-end : Node.js / Python / Java
• Data Engineering : Experience with data frameworks such as Apache Spark, Kafka, and ETL pipeline development.
• AI/ML Expertise : Practical exposure to TensorFlow, PyTorch, or scikit-learn and deploying ML models at scale.
• Databases : Strong knowledge of SQL & NoSQL systems (PostgreSQL, MongoDB) and warehousing tools (Snowflake, BigQuery).
• Cloud & DevOps : Working knowledge of AWS, GCP, or Azure; containerization & orchestration (Docker, Kubernetes); CI/CD; MLflow/SageMaker is a plus.
• Visualization : Familiarity with modern data visualization tools (D3.js, Tableau, Power BI).

Soft Skills :

• Excellent communication and cross-functional collaboration skills.
• Strong analytical mindset with structured problem-solving ability.
• Self-driven with ownership mentality and adaptability in fast-paced environments.

Preferred Qualifications (Bonus) :

• Experience deploying distributed, large-scale ML or data-driven platforms.
• Understanding of data governance, privacy, and security compliance.
• Exposure to domain-driven data/AI use cases in fintech, healthcare, retail, or e-commerce.
• Experience working in Agile environments (Scrum/Kanban).
• Active open-source contributions or a strong GitHub technical portfolio.

＃Must be Proficient in Swift, Objective C, Apple’s Xcode IDE

＃Knowledge of frameworks and APIs like Foundation, UIKit, and CocoaTouch

＃Apple Human Interface Guidelines

＃OpenGL or Metal, iOS graphics APIs

＃Familiarity with iOS 10 and newer OS versions

＃Knack for benchmarking and optimization

＃Experience on web service integration (SOAP, REST, JSON, XML)

＃Familiarity with cloud message APIs and push notifications

＃Using version control (e.g. SVN, GIT)

＃Excellent debugging and optimisation skills

＃Good to have backend development skills

Employee Relations:Handle employee relations matters, including conflict resolution, investigations, and disciplinary actions.

Foster positive working relationships and ensure a healthy work environment.

Recruitment and Staffing:Collaborate with hiring managers to understand staffing needs.

Post job openings, conduct interviews, and facilitate the hiring process.

Manage onboarding processes for new hires.

Training and Development:Identify training needs and coordinate training programs.

Support employee development initiatives and career planning.

Performance Management:Administer performance appraisal processes.

Provide guidance to managers on performance improvement plans.

Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other perks.

Assist employees with benefits-related inquiries.

Compliance:Ensure compliance with federal and state employment laws and regulations.

Stay informed about changes in HR laws and best practices.

HR Policy Implementation:Develop and implement HR policies and procedures.

Communicate policies to employees and ensure adherence.

Data Management:Maintain accurate and up-to-date employee records.

Generate HR reports for management as needed.

Employee Engagement:Develop and implement employee engagement initiatives.

Conduct surveys and gather feedback to improve workplace satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Proven experience as an HR Generalist or in a similar HR role.

• Knowledge of HR laws, regulations, and best practices.

• Strong interpersonal and communication skills.

• Ability to maintain confidentiality and handle sensitive information.

• Detail-oriented with excellent organizational and multitasking abilities.

Note: The above job description is a general outline and may vary based on the specific needs and structure of the organization. Some HR Generalists may also be involved in additional areas such as compensation, workforce planning, or organizational development.

• must have experience in Java, Spring Boot, Microservices , Kafka, API
• Developing applications that demand high availability and concurrency.
• Good understanding of DevOps concepts and processes
• Ability to write structured and well documented code
• Good knowledge of working with third-party dependencies and debugging dependency conflicts.
• Knowledge of Unit Testing and Build tools.
• Team Leading & Mentoring for Senior Developers
• Retail domain experience is added advantage.

• Previous working experience as a Python Web Developer for min 2 years.

• Hands-on experience with Django, Flask, or other Python frameworks.

• Experience with Design implementation of objects and data models.

• Working knowledge in JavaScript, HTML5, CSS3.

• Understanding of CI/CD practices.

• Familiarity with some ORM (Object Relational Mapper) libraries.

• Proficient understanding of code versioning tools such as Git, Mercurial, or SVN.

• Hands-on experience with complex scripts in Python to capture business logic and automate system management tasks.

Responsibilities:

• Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
• Incident resolution and supporting production system deployments.
• Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

• Support and deliver within Continuous Integration/Continuous Delivery pipelines.

• Prioritise workload, providing timely and accurate resolutions.
• Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
• Understand linux. SSH to linux box, look for web logs etc
• Understand web apps to be able to troubleshoot issues

Requirements:

• Good to have programming experience with Python.
• Java and JavaScript development experience would be an added advantage.
• You should not be afraid to do some development as well as Devops.
• Clear written and oral communication is a must.

The ability and desire to sell

Excellent communication skills

A positive, confident and determined approach

High degree of self-motivation and ambition

The skills to work both independently and as part of a team

Active listening

Taking Initiatives

Verbal communication skills

Time management

Critical thinking

Self-regulation

PeekWhole Technologies Pvt Ltd is an e-commerce startup. The company aims to disrupt the retail store shopping experience by helping shoppers order from shops around them.
PeekWhole Technologies Pvt Ltd is launching its mobile app and is looking for dynamic, young representatives to lead its efforts in onboarding and managing stores in Gurgaon.

Eligibility criteria:
> Good Communication skills
> Willingness to travel
> MUST HAVE A SMART PHONE
> Applicants with laptops will be preferred

Skills Required:
1. Good command over English and Hindi
2. Working knowledge of Google Sheets/Excel
3. Maturity, Confidence and Perseverance

Job Responsibilities:
1. Shops on-boarding
2. Order Management