Seo Executive

Experience: 3–6 Years

CTC: Up to ₹12 LPA

Industry: FinTech

About the Role

We are looking for a passionate and customer-focused Product Manager with experience in the FinTech industry. The ideal candidate should be capable of managing the product lifecycle from ideation to launch while collaborating with cross-functional teams to build innovative financial products.

Key Responsibilities

• Own the end-to-end product lifecycle from concept to launch.
• Gather and prioritize business, customer, and market requirements.
• Create Product Requirement Documents (PRDs), user stories, and product roadmaps.
• Work closely with Engineering, Design, QA, Marketing, and Business teams.
• Conduct market research and competitor analysis.
• Define product vision and strategy aligned with business goals.
• Track product performance using KPIs and analytics.
• Coordinate Agile sprint planning, backlog grooming, and release management.
• Ensure timely delivery of product features with high quality.
• Continuously improve user experience based on customer feedback and data.
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Required Skills

• 3–6 years of Product Management experience in a FinTech company.
• Strong understanding of digital payments, lending, banking, wallets, UPI, or financial products.
• Experience with Agile/Scrum methodologies.
• Ability to write PRDs, BRDs, and user stories.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Hands-on experience with tools like Jira, Confluence, Figma, or similar.
• Understanding of APIs and product analytics is preferred.

Preferred Qualifications

• Bachelor's degree in Engineering, Computer Science, Business, or a related field.
• MBA or Product Management certification is an added advantage.
• Experience working with B2B or B2C FinTech products.

• Build and manage a team of software engineers as the team’s capacity requirements grow
• Organize software development lifecycle
• Prepare specifications and determine operational feasibility
• Write well-designed, testable, and efficient code
• Organize, document, and maintain software functionality
• Integrate software components into a fully functional software system
• Evaluate and deploy software tools, processes, and metrics
• Provide support and consulting on software systems usage
• Ensure compliance with project plans and industry standards
• Research, implement and improve on a range of cutting-edge technologies.

Ideal Experience & Skills

• 8+ years experience of working in a Computer Software Engineer or Software Developer position
• 3+ years experience leading a team of developers
• Significant experience in developing web applications
• Excellent knowledge of Relational Databases, SQL and ORM technologies 1
• Good experience in designing interactive applications with test-driven development
• Experience with Go, React, AWS, React Native, Python
• Experience documenting requirements and specifications
• Close familiarity with software engineering tools, software development methodology, and release processes
• B.E/B.Tech or any equivalent degree

About You

• A+ character. We are team-first here at the company.
• A hard-working mentality. It’s early and there is still a lot to build.
• An excellent communicator.
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
• Perks & Benefits
• Competitive salary and benefits
• Group Medical insurance
• Life and long term disability insurance
• Collaborative workspace
• The opportunity to join the fastest-growing startup alongside a team of motivated and driven individuals

Company Overview 

Universal Transit is a leading auto transport company offering AI-powered car shipping solutions across the United States. Our services include nationwide car shipping, utilizing advanced technology to optimize the shipping process for efficiency, cost-effectiveness, and customer satisfaction. We provide seamless online booking, real-time shipment tracking, and comprehensive auto dispatch services. Universal Transit is committed to exceptional customer service and leveraging industry expertise to meet the unique needs of our clients. Our mission is to revolutionize the auto transport industry through innovative technology and unparalleled service. 

Position Summary 

We are seeking a dedicated Auto Transport Logistics Coordinator (Dispatcher) to join our dynamic team. The ideal candidate will possess strong analytical, mathematical, and logical thinking skills, and be capable of working under pressure. This role involves managing loads, planning routes, and communicating effectively with various stakeholders. We will provide comprehensive training, so prior experience in logistics or auto transport is not required. Applicants should be well-equipped (high-speed internet, a working device with two screens) to work remotely and have excellent English proficiency (at least B2 level). 

Job Title: Auto Transport Logistics Coordinator (Dispatcher). 

Location: Remote (initially for 2-3 months), then onsite Bangalore, India. 

Working Hours: 5 days a week, Monday to Saturday, 8:00 AM - 5:00 PM (New York Time), with a 1-hour lunch break. Off on Sundays and one additional day per week as per the rotating schedule. 

Salary: The base salary is $600 plus bonus. After two months, the base salary will increase to $800, with the potential to earn up to $1,200 through Performance-Based Incentives. 

We are looking for candidates to join our team starting on April at 8:00 AM EST (New York Time). 

Key Responsibilities - 

• Load Management: 
• Locate and secure loads for transport using various load boards and internal systems. 
• Evaluate and select the best loads based on profitability, route efficiency, and driver availability. 

• Route Planning: 
• Plan and optimize routes for drivers to ensure timely and cost-effective deliveries. 
• Monitor and adjust routes as necessary to accommodate changes or issues. 

• Coordination and Communication: 
• Communicate with pickup and delivery locations to confirm schedules and ensure smooth operations. 
• Act as a liaison between drivers and brokers to coordinate load details and resolve any issues. 

• Paperwork and Documentation: 
• Prepare and manage all necessary paperwork for each transport, including bills of lading, shipping orders, and delivery receipts. 
• Ensure all documentation is accurate and up to date in the system. 

• Order Creation and Management: 
• Enter orders into internal and external systems. 
• Track and manage orders throughout the transport process to ensure timely completion. 

• Problem Resolution: 
• Address and resolve any issues that arise during the transport process, including delays, cancellations, and customer complaints. 
• Provide solutions and alternatives to minimize disruptions and maintain customer satisfaction. 

• Compliance and Safety: 
• Ensure all transport operations comply with relevant regulations and safety standards. 
• Stay updated on industry regulations and company policies. 

Qualifications and Skills 

• High school diploma or equivalent, additional logistics or transportation-related training is a plus. 
• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills in English. 
• Problem-solving skills and the ability to make quick decisions under pressure. 
• Attention to detail and accuracy in paperwork and documentation. 
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams). 

Key Qualities: 

• Attention to Detail: Must be meticulous in managing paperwork and logistics. 
• Strong Communication Skills: Ability to effectively communicate with brokers and internal teams. 
• Problem-Solving Ability: Should be able to anticipate and address logistical challenges. 
• Time Management: Capable of managing multiple tasks and meeting deadlines. 
• Adaptability: Should be comfortable with changing priorities and quick decision-making. 

Work Environment: 

• This is a remote position, the candidate must be comfortable working in a home office and have high-speed internet, and a working device with two screens. 
• The role involves regular virtual meetings. 

1. Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.
2. Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
3. Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
4. Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
5. Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
6. Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
7. New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.
8. Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.
9. Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
10. Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.

Requirements:

1. Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
2. Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.
3. Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
4. Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
5. Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.
6. Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.
7. Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

• 4 - 5 years of system engineering experience on any programming language such as Java / .net / Python / angular
• Must have delivered 5 to 6 real time integration engagements for Archer
• Must have experience in developing Custom Objects on Archer to call deployed APIs or Archer’s internal APIs
• Must have strong expertise in developing multi-threaded, scalable applications to support heavy data transactions
• Must have strong expertise in designing applications with architectural patterns such as MVC
• Great to have exposure to DevOps or DevSecOps
• Great to have exposure to source code review or secure coding practices

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.

• Scheduling of telephone interviews
• Scheduling of complex interview loops often involving up to seven participants in multiple time zones
• Updating in-house recruiting systems
• Liaising with candidates
• Attending management meetings

Requirements:

• Strong knowledge of Microsoft office
• Prior experience of working on high volume recruiting campaigns
• Strong team player
• Above all else, you must be highly organized and possess excellent customer service skills.
• You must be a Problem Solver and able to partner with businesses to arrive at solutions
• Obsessive attention to detail
• Diploma in HR, Business Management, or similar
• Several years prior experience of working in an HR or recruiting function in an administration or coordination capacity
• Extensive experience using Applicant Tracking Systems
• Experience in supporting full life-cycle recruiting function within a corporate or recruitment agency environment
• Previous experience in a complex matrix organization
• Technology industry experience

• Design, develop and maintain features, services, products that are part of a company
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the company production environment by participating in an on-call rotation

• Bachelor's degree in Computer Science or equivalent work experience
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript and NodeJS; knowledge of frameworks such as React.js is a big plus
• Experience writing and consuming RESTful APIs
• Expertise with data modeling
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Proficiency with SQL and NoSQL datastore
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies