Manager - Digital Marketing Manager

ROLE OVERVIEW:

• The Learning Architect will be a visionary and influential professional whose core responsibility is to strategically guide the development of innovative and effective learning services/products in a customer-facing capacity, often requiring travel to engage with customers. This role demands deep expertise across the entire learning services/products lifecycle, from initial customer consultation and conceptualization to successful implementation and evaluation, grounded in a strong understanding and application of various instructional systems design methodologies and emerging learning technologies. The Learning Architect will champion the strategic integration of simulations, AR/VR, game-based learning, gamification, and other new learning technologies to enhance both comprehensive macro learning programs and targeted micro learning initiatives, ensuring culturally sensitive and accessible learning experiences for diverse learners.

RESPONSIBILITES:

- Strategic Direction in Learning Services/Product Development & Customer Engagement:

- Define and champion the vision and strategy for customer-facing learning services/products, aligning with organizational goals and customer needs. Apply adult learning principles, instructional design (ADDIE, SAM, Agile ISD), and leverage simulations, AR/VR, gamification, and new technologies. Ensure quality, accessibility,

and cultural relevance.

- Human-Centric Learning Experience Design:

- Design innovative, engaging learning experiences using advanced instructional methodologies. Integrate simulations, AR/VR, and game-based learning to enhance knowledge transfer. Develop learning architectures that combine diverse content formats and interactive tools.

- Compelling Content Creation & Adaptation:

Oversee high-quality, culturally sensitive content development for macro and microlearning. Use AI ethically and explore AR/VR and games for immersive delivery.Innovate content formats to improve retention across diverse audiences.

Culturally Intelligent & Inclusive Design:

- Embed cultural intelligence and accessibility into all learning products, ensuring inclusivity in simulations, games, and AR/VR. Guide teams on localization, dialects, and accessibility for diverse learners.

- Digital Learning Development & Deployment:

Direct the use of authoring tools, LMS/LXPs, and digital platforms for scalable learning solutions. Evaluate emerging technologies (AR/VR, game development) to enhance learning impact, considering customer infrastructure.

- Quality & Impact Excellence:

Enforce rigorous QA standards for accuracy, functionality, and cultural appropriateness.Analyze feedback and analytics to improve learning effectiveness, particularly in game-based and immersive experiences.

-Strategic Thinking & Customer Alignment:

Align learning services with customer business needs, industry trends, and evolving learning technologies to foster long-term partnerships.

-Vision & Innovation Driver:

Promote innovation by adopting new technologies and pedagogical approaches,including simulations, AR/VR, and gamification, to deliver cutting-edge customer

solutions.

-Teamwork & Collaboration:

Foster collaboration between internal teams, SMEs, and customers, ensuring seamless integration of new learning technologies and clear communication.

- Communication & Influence:

Articulate the vision and benefits of learning solutions, including AR/VR and gamification,to stakeholders, building buy-in through persuasive, design-backed rationale.

- Developing Others:

Mentor teams in instructional design, cultural sensitivity, and emerging technologies,enhancing customer-focused expertise.

- Project Guidance & Partnership:

Ensure efficient project execution and strong customer relationships through proactive communication and alignment with their needs.

- QUALIFICATION AND EXPERIENCE:

• Advanced degree (Master’s required, PhD preferred) in ISD, Educational Technology,

• Learning Sciences, Game Design, HCI, or a related field, with expertise in ISD methodologies, AR/VR, and game-based learning.

• 12+ years of experience leading the strategic development of complex e-learning solutions, applying ISD models (ADDIE, SAM, Agile ISD) and innovative technologies in customer-facing roles.

• Strong knowledge of learning theories, human-centric design, CRM, and emerging tech (AR/VR, game design, AI-powered tools, and learning analytics).

• Proven leadership in managing product teams, engaging customers, and delivering inclusive, accessible global learning experiences.

• Strategic thinker with excellent project management (including Agile), communication, and presentation skills, particularly in advocating for new learning technologies.
• Commitment to cultural intelligence and accessibility in games/immersive tech.Willingness to travel and deep understanding of learning trends, ISD applications, and macro/micro learning best practices.

Job Description:

Position - Cloud Developer

Experience - 5 - 8 years

Location - Mumbai & Pune

Responsibilities:

• Design, develop, and maintain robust software applications using most common and popular coding languages suitable for the application design, with a strong focus on clean, maintainable, and efficient code.
• Develop, maintain, and enhance Terraform modules to encapsulate common infrastructure patterns and promote code reuse and standardization.
• Develop RESTful APIs and backend services aligned with modern architectural practices.
• Apply object-oriented programming principles and design patterns to build scalable systems.
• Build and maintain automated test frameworks and scripts to ensure high product quality.
• Troubleshoot and resolve technical issues across application layers, from code to infrastructure.
• Work with cloud platforms such as Azure or Google Cloud Platform (GCP).
• Use Git and related version control practices effectively in a team-based development environment.
• Integrate and experiment with AI development tools like GitHub Copilot, Azure OpenAI, or similar to boost engineering efficiency.

Skills:

• 5+ years of experience
• Experience with IaC Module
• Terraform coding experience along with Terraform Module as a part of central platform team
• Azure/GCP cloud experience is a must
• Experience with C#/Python/Java Coding - is good to have

Total Experience (Mandatory): 1+ years of B2B Direct Sales / Business Development experience in Corporate Training, Learning Solutions, B2B EdTech, IT Services, or Enterprise Consulting Sales

Mandatory (Experience 1 – Direct Sales / Hunting): Must have hands-on experience in direct sales, including prospecting, client outreach, requirement discovery, solution pitching, negotiation, and deal closure.

Mandatory (Experience 2 – End-to-End Sales Cycle): Must have independently handled the complete sales cycle, from enquiry to proposal submission and closure.

Mandatory (Experience 3 – Account Management): Must have experience managing existing client accounts, including renewals, upsell/cross-sell, and long-term relationship management.

Mandatory (Experience 4 – Technology & Consulting Orientation):Basic to intermediate understanding of emerging technologies such as Cloud, Data, AI/ML, Cybersecurity, DevOps, or Digital Transformation domains.

Mandatory (Communication Skills): Must have excellent verbal and written communication, negotiation, and presentation skills to articulate value propositions and influence clients.Ability to listen actively, understand client needs, and provide tailored solutions.

Mandatory (Education Background): Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory.

🌐 About Us:

Exotica IT Solutions is at the forefront of digital transformation — delivering cutting-edge solutions in AI, automation, and custom software development.

Join Exotica IT Solutions and lead our marketplace-driven growth journey!

🔹 What You’ll Do:

✅ Lead and scale our IT sales strategy on Upwork & similar platforms

✅ Drive high-quality lead generation and conversions

✅ Create compelling proposals, pitch decks & RFP responses

✅ Build and manage a high-performing sales & Upwork specialist team

✅ Strengthen client relationships and boost long-term retention

✅ Optimize our Upwork presence to increase win rates and visibility

✅ Report actionable insights to leadership on key sales metrics

🔹 What We’re Looking For:

✔️ 5+ years in B2B/B2C IT services sales

✔️ 6+ years of hands-on experience with Upwork or similar platforms

✔️ Strong leadership, communication, and technical understanding

✔️ Proven ability to hit revenue targets and grow accounts

✔️ Flexible to engage across time zones.

👉 Ready to take the lead? Apply now or DM us for more details.

🌐 www.exoticaitsolutions.com

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Must know MySQL & PostgreSQL

- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.

- Knowledge of Bitbucket/GitHub.

- Strong hands-on Bootstrap.

- Knowledge of databases and database concepts.

- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.

- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.

- Working knowledge of API for Mobile Applications

- Experience in Cache, and search plugins in terms of optimization

- Developing plug-ins/add-ons in PHP for various CMS solutions.

• B.E (Aeronautical/Mechanical)/AME
• 1 -3 years experience in Aerospace Technical publications and S1000D, ATA2200 specifications.
• Experience in Engine Manuals (EM/EMM/CR/CIR etc.), Aircraft Maintenance Manuals is preferred.
• Previous use and/or knowledge of Adobe FrameMaker, Quicksilver, and/or Arbortext Editor required.
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists, and schematics. Ability to write technical manuals, procedure manuals, and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers.
• Familiar with rules and usage of ASD STE 100.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

Job type: Permanent with ACL Digital

Client: Concentrix

Required skills:

• MySQL, or Postgres
• Linux systems
• Agile Methodologies
• Good communication skills