TESTING MANAGER

We are hiring for Corporate Ticketing (Male)

Location- Noida/ Mumbai (Nariman Point)

Experience- 3+ Yrs

Rotational Shifts (1pm to 10pm)

Required:

●  Possess in-depth knowledge of GDS systems, specifically Galileo and sabre

●  Demonstrate proficiency in managing both international and domestic ticketing operations

●   Strong understanding of city codes, airport codes, and airline hubs.

●   Excellent communication skill in both written and verbal formats

●   Willingness to work in rotational shifts, including nights and weekends

Roles & Responsibilities :

- Apply User-Centric Design Principles : Create multimedia assets that are visually engaging, easy to navigate, and optimized for the learner's experience.

- Incorporate Web Content Accessibility Guidelines (WCAG) : Produce multimedia content with an awareness of WCAG and basic digital accessibility considerations.

- Contribute to Immersive Design & Gamification Augmented Reality (AR), Virtual Reality (VR) & Gamification : Design and create assets that can be utilized for interactive experiences, including those for AR and VR applications, and incorporate game mechanics and gamification elements as directed.

- Task Performance & Self-Management : Manage individual tasks and timelines effectively, monitor personal progress against design goals, and contribute to overall program/project performance.

- Design Execution for Learning : Create engaging multimedia assets (e.g., static graphics, simple animations, video edits, presentations, interactive elements) based on provided storyboards, content, and design specifications for learning artefacts.

- Application of Design Principles : Apply a solid understanding of design principles, visual communication, typography, color theory, imagery & iconography, and layout & composition to all design outputs within learning artefacts.

- Software Proficiency : Utilize industry-standard design software effectively to produce high-quality multimedia content for digital learning.

- Content Integration for Learning : Work with provided content to ensure visual assets are integrated seamlessly and effectively support learning objectives within learning artefacts.

- Team Collaboration : Collaborate effectively with Learning Architects, ISDs, SME, and other team members to understand program/project requirements and incorporate feedback.

- Communication : Clearly communicate design ideas and progress to team members. Actively listen and incorporate constructive feedback on learning artifacts.

- Quality Adherence : Ensure all design outputs for learning content adhere to established brand guidelines and project quality standards.

- Customer Service Orientation : Strive to understand the needs of internal "customers" (Learning Architects, ISDs, SMEs) and deliver design solutions for learning artifacts that exceed expectations.

- Self-Management : Manage individual tasks and timelines to contribute to program/project delivery and monitor personal progress against design goals.

Qualifications :

- Bachelor's degree in Graphic Design, Multimedia Design, Visual Arts, or a related field.

- 3 - 4 years of professional experience in multimedia design with a strong portfolio, preferably with some exposure to learning or educational content.

- Proficiency in key Adobe Creative Suite applications (e.g., Photoshop, Illustrator, After Effects, Premiere Pro) relevant to multimedia and learning production.

- Solid understanding of visual communication principles and best practices for digital learning.

- Ability to translate concepts into visually appealing and functional designs, particularly for learning artifacts.

- Good communication and interpersonal skills.

- Awareness of WCAG and basic digital accessibility considerations.

- Familiarity with creating assets for interactive experiences, including those for AR/VR applications, and an understanding of game mechanics and gamification elements.

- Ability to take constructive feedback and iterate on designs.

- Understanding of AGILE methodologies and experience working within a learning, educational technology, or complex content delivery environment.

Job Summary 

We are looking for a skilled Java + Cloud Developer to design, develop, and maintain high-performance applications. The ideal candidate will have strong expertise in Core Java, Spring Framework, multithreading, and database management, along with exposure to cloud platforms and containerization technologies. 

Job Title: Java + Cloud Developer 

Location: Pune / Mumbai / Bangalore  

Experience Level: 4-8 

Employment Type: Full-time 

Key Responsibilities 

• Design, develop, and maintain scalable Java applications using Core Java, Spring Framework, JDBC, and multithreading concepts. 
• Implement and integrate database solutions using relational and NoSQL databases. 
• Utilize JDBC for database connectivity and manipulation. 
• Work with cloud platforms such as Azure or GCP; experience with DevOps practices is an added advantage. 
• Develop, deploy, and manage applications using containerization technologies (Docker, Kubernetes). 
• Debug and troubleshoot applications through log analysis and monitoring tools. 
• Collaborate with cross-functional teams to ensure seamless integration between multi-service components. 
• Handle large-scale data processing tasks effectively; hands-on experience with Apache Spark is a plus. 
• Apply Agile methodologies (Scrum/Kanban) in daily development activities. 
• Continuously research and adopt new technologies to improve development processes and methodologies. 

Required Skills & Qualifications 

• Strong proficiency in Core Java (Java 8 or higher) with a deep understanding of threading and concurrent programming. 
• Solid experience with the Spring Framework and its various modules (Spring Boot, Spring MVC, Spring Data, etc.). 
• Experience with RDBMS (e.g., MySQL, PostgreSQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra). 
• Basic understanding of cloud platforms (Azure, GCP, or AWS). 
• Knowledge of DevOps practices (CI/CD, version control, monitoring tools) is a plus. 
• Familiarity with Docker and Kubernetes for application deployment and scaling. 
• Strong analytical and problem-solving skills. 
• Good communication skills and ability to work in a collaborative environment. 

Preferred Qualifications 

• Hands-on experience with Apache Spark for big data processing. 
• Exposure to microservices architecture and API integrations. 
• Familiarity with log monitoring tools (ELK, Splunk, etc.). 

Note : Serving Notice OR 30 Days NP

Position Description:

TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.  As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.

Responsibilities:

• Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
• Communicates with project manager/client to identify application requirements.
• Ensures applications meet the standards and requirements of both the client and project manager.
• Conducts tests of the application for functionality, reliability and stabilization.
• Deploys/implements the application to the client.
• Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
• Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
• Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
• Demonstrate professionalism and leadership in representing the Company to customers and vendors.
• Core PureConnect handler development & maintenance.
• Monitor and respond to system errors. Participate in on-call rotation.
• Follow-up on and resolve outstanding issues in a timely manner.
• Update customer to reflect changes in system configuration as needed.
• Understand system hardware/software to be able to identify problems and provide a remedy.
• Handle TAC/Engineering escalations as directed by the team lead or team manager.

Requirements

• Bachelor’s degree in computer science, business, or related area.
• 3+ years of relevant experience and proven ability as a software developer.
• Experience with the Microsoft development platform.
• Experience with .NET Framework.
• Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
• Deep Understanding of application architecture.
• Familiarity in data modeling and architecture.
• Deep expertise and familiarity with the Pure Cloud development platform.

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

• 8-13 years of relevant experience
• Strong analytical and problem solving skills
• Knowledge of software design, testing and development practices
• Must have hands on experience in Q/KDB+.
• Good knowledge of Python, Java, C++, Shell Script(any one)
• Good knowledge on SQL/PLSQL and databases (any RDBMS)
• Have experience on using Git/Bit bucket
• Good communication skills, both verbal and written.
• Ability to work under pressure, with minimal supervision, and in a team environment
• Detail-oriented and with strong organizational skills