QA Engineer

About YMGrad

YMGrad is a fast-growing platform empowering over 300,000+ students pursuing international education. We deliver expert admissions support backed by a student-first philosophy and a high-performance culture. Our work spans global university admissions, merit-based visa pathways, and research writing for students and professionals aiming to reach top international institutions and immigration categories.

*On-site (Okhla Phase 2) | Full-time | Monday–Saturday (9 AM – 6 PM)

Role Overview

We are looking for an Admissions and Support Executive who will take ownership of end-to-end client operations while supporting core admissions functions. In this role, you will handle multiple student and professional cases, ensure the timely execution of all processes, and maintain exceptional communication standards. You will coordinate across internal teams, oversee workflows, and ensure that every application meets YMGrad’s quality benchmarks.

*While domain-specific guidance will be provided, you must demonstrate strong leadership, discipline, excellent English communication (verbal and written), and strong process management capabilities.

Key Responsibilities

Operations:

• Handle multiple student and professional cases simultaneously, ensuring prioritization and timely progress.
• Maintain operational excellence across workflows with accuracy, consistency, and smooth execution.
• Coordinate with cross-functional teams to keep every case on track and proactively resolve bottlenecks.

Admissions & Visa Support

Handle core admissions processes, including:

• Profile evaluation
• University shortlisting
• Interview preparation
• Support professionals applying for EB-1, O-1, NIW, and other merit-based visa categories, ensuring smooth documentation and process management.

Research and Writing Support

• Contribute to research and writing tasks, including:
• Structuring academic or professional content
• Preparing documents for publication readiness

Client Management

• Maintain clear, consistent communication with clients to foster strong relationships and high satisfaction.
• Handle client expectations effectively and ensure all deliverables are completed within agreed timelines.

Who should apply?

• Bachelor's or Master’s degree in a management or technical discipline.
• Excellent English communication skills (spoken and written).
• Proven ability to multitask and handle multiple ongoing cases with high accuracy.
• Strong process-oriented mindset with a close attention to detail.
• Fast learner with the ability to take initiative and lead without constant supervision.
• Prior experience in admissions, visa consulting, research writing, or operations management is a plus.

We're hiring for technology company, reinventing hotel operations by seamlessly combining operations with labor management and compliance at the property level and across multiple properties, all in a single SaaS solution. We incorporate the latest technology, including IoT and AI, to evolve hotels into smart properties, enabling hotel owners, managers, and management companies across the US to better connect, collaborate, and document across roles and teams, increasing efficiency, effectiveness, and visibility into what is happening at their properties.

The Opportunity

• We are looking for a seasoned full-stack engineer to build out and manage our entire web infrastructure. Minimum of three years’ recent experience with all of the skills listed below.
• Design and implementation of the overall web architecture.
• Implementation of “Pixel-perfect” screens from our approved user interface.
• Ensuring the entire stack is designed and built for speed and scalability.
• Design and construction of our REST API.
• Hands-on experience working with RDBMS and Document databases
• Exposure to graphql is an added advantage.
• Integrating our front-end UI with the API developed.
• Design and implementation of continuous integration and deployment.
• Delivering on-time with quality.

What we Require

• To convert our existing web application into a micro front-end architecture. The ideal candidate should have experience in AngularJS, ReactJS, MobX, and SCSS. Exposure to socket integration, mqtt integration would be a plus.
• Identify our existing web application’s different components and modules. Separate them into independent micro front-ends.
• Develop and maintain micro front-ends using AngularJS, ReactJS, MobX and SCSS
• Implement and configure Module Federation in Webpack 5 to share components between micro front-ends.
• Optimize micro front-ends for maximum speed and scalability.

Nice-to-have:

• Familiarity with cloud-based infrastructure (AWS)
• Familiarity with containerization (Docker)
• Upgraded an application from Webpack 4 to Webpack 5 for local development & production build
• Hands-on experience in converting JavaScript applications into Typescript

• Leading sales demonstrations, following up with the prospect throughout the cycle via multiple mediums including email & phone calls and bringing to closure
• Staying in touch with the prospect to understand their requirements and feedback, and acting accordingly
• Playing a critical role in planning the sales and operations functions to ensure the business goals are entirely aligned
• Helping make data-driven decisions and recommendations for improving the sales funnel and process
• Monitoring daily operations and addressing potential issues when they arise
• Phone calling, both cold calls initially to follow-up calls where necessary (even though maximum communication will be written)

Desired Candidate Profile

• Minimum 3 years of experience in a similar role is mandatory
• Prior experience of working in B2B Enterprise software sales is preferred
• Previous experience of dealing with enterprises or small businesses and not just selling to consumers
• Resourcefulness to come up with new ideas to re-engage dormant leads
• Exceptional communication skills, both written and verbal
• Flexibility to work until 3 am IST to support US time-zone
• Ability to make smart use of digital tools to organise data, manage CRM, automate parts of the task
• Eagerness to build a career in Sales/ Business Development    
• Open to work in US/Night shift  

Role : 

• Understand and translate statistics and analytics to address business problems
• Responsible for helping in data preparation and data pull, which is the first step in machine learning
• Should be able to do cut and slice data to extract interesting insights from the data
• Model development for better customer engagement and retention
• Hands on experience in relevant tools like SQL(expert), Excel, R/Python
• Working on strategy development to increase business revenue

Requirements:

• Hands on experience in relevant tools like SQL(expert), Excel, R/Python
• Statistics: Strong knowledge of statistics
• Should able to do data scraping & Data mining
• Be self-driven, and show ability to deliver on ambiguous projects
• An ability and interest in working in a fast-paced, ambiguous and rapidly-changing environment
• Should have worked on Business Projects for an organization, Ex: customer acquisition, Customer retention.

Job Description:

• We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.

Responsibilities:

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
• Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
• Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments. 
• Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice. 

Requirements:

• 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
• Sound knowledge in HTML and CSS
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Passionate to create good design and usability
• Knowledge of Pixi js (is plus)
• Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling. 
• Strong knowledge of design and architectural patterns. 
• Experience of software development methodologies and structured approaches to system development. 
• Write high quality source code to program complete applications within deadlines

Person Specification: 

• Should have strong communication and interpersonal skill
• Bright and enthusiastic, self starter
• Excellent analytical and problem-solving skills
• Outstanding presentation skills
• Implemented CI and Automated frameworks in Enterprise environment 
• Past experience in CI/CD/DevOps practices 
• Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities