Manager - Digital Media (Client Engagement)

‍Expected to manage the product plan, engineering, and delivery of Xoxoday Plum. Plum is a rewarding and incentives infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises of 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.‍

• Scope and lead technology with the right product and business metrics.
• Directly contribute to product development by writing code if required.
• Architect systems for scale and stability.
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
• Code reviews and feedback.
• Build simple solutions and designs over complex ones, and have a good intuition for what is lasting and scalable.
• Define a process for maintaining a healthy engineering culture ( Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc).

• Manage a senior tech team of more than 5 direct and 25 indirect developers.
• Should have experience in handling e-commerce applications at scale.
• Should have at least 7+ years of experience in software development, agile processes for international e-commerce businesses.
• Should be extremely hands-on, full-stack developer with modern architecture.
• Should exhibit skills to build a good engineering team and culture.
• Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
• Technical proficiency
• JavaScript, SQL, NoSQL, PHP
• Frameworks like React, ReactNative, Node.js, GraphQL
• Databases technologies like ElasticSearch, Redis, MySql, Cassandra, MongoDB, Kafka
• Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
• System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
• Understanding of security principles and possible attacks and mitigate them.

‍You will lead the Plum Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. You'll report to the co-founder directly.

‍A wholesome opportunity in a fast-paced environment with scale, international flavour, backend, and frontend. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

‍A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.

‍We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Our client is a services start-up that provides the product
consulting services to its customers. It has deep architecture and design capability and innovative
thinking in the areas of IoT, Cloud Computing, Collaboration, AI/ML, Mobile Applications (iOS and
Android), Telecommunication and Multimedia Communication. It uses this strength in its offerings
which include, Product Roadmap Management, Product Engineering and CTO as a service.
Company is in its growth phase and is looking for motivated individuals who would grow with the
company into becoming the pillars of the company in future
Roles and Responsibilities

Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and
browsers
• Coordinating with various teams working on distinct layers
• As a React.js Developer, you will be involved from conception to completion with projects that are
technologically sound and aesthetically impressive.
• Code, teste and operate node.js based services
• Meeting both technical and consumer needs
• Own various design tasks involved in the web development life cycle from start to finish

You should

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with more current specifications of EcmaScript
• Prior experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs, HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with the whole web stack, including protocols and web server optimization techniques
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Have worked on WebSocket libraries or other Network libraries
• Bachelor's degree or equivalent experience in Computer Science

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

Role & Responsibilities:

• You will own end to end testing and will set best practices in collaboration with the engineering manager.
• You will create necessary automation libraries and frameworks as per requirement and will build automation tests respectively.
• You will ensure health by putting the necessary checks and balances wherever appropriate.
• You are also responsible for driving meetings, new initiatives and innovation.
• You will participate in all day-to-day QA tasks.
• Research into new test/validation technologies/methodologies.
• Work with cross-functional teams to ship high-quality releases.
• Provide technical guidance and mentorship to a team of SDETs and Sr SDETs.
• Encourage and drive initiatives which promote innovation and technical excellence.
• Constantly look for improvements in software development and testing processes.

 

Desired Candidate Profile

What you need to have:

• 5-7 years of relevant experience in creating and executing successful B2B marketing efforts
• Bachelors/ Masters' degree in marketing or a related field
• Excellent verbal and written communication skills
• Strong analytical skills
• Prior startup/ fintech experience preferred
• Experience working with CRM and marketing automation platforms

 

Job opening for Sr. Sales Engineer for reputed MNC machine manufacturing comapny having branch at Mumbai, Bangalore and Pune.

Candidates should have experience into field sales
Core sales Experience
Lead generation
Technical Sales Engineer
Should be from Mechanical Background.
Able to achieve sales Target

Interested candidates please apply ASAP.

- 10+ Years of experience in a technical position helping enterprise customers.

- 5+ Years of leading an engagement.

- 5+ Years developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms.

- 4+ Years on any Cloud Platform (AWS, Azure, Google, others).

- Master's or Bachelor's degree in Information Science / Information Technology, Computer Science.

- Deep hands-on experience leading the design, development and deployment of business software at scale.

- Experience with service-oriented architectures, private and public clouds and web services security.

- Strong skills in security principles such as least privilege access, defense in depth, preventative vs detective controls, Infrastructure and Network Security, Data protection, and Incident response.

- Professional experience and good technical knowledge of application security, system security, network security, authentication/authorization protocols, and cryptography.

- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27xxx, SOC, HIPAA, GDPR, and NIST/DoD frameworks.

- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.

- Good understanding of Enterprise Networks, Security and Identity Access Management.

- Configuration management using CloudFormation and/or Chef/Puppet.

- Experience with agile approaches and Experience in DevOps or DevSecOps, and how they impact risk management and compliance.

- Hands-on technical expertise in technology automation, implementation, integration, and/or deployment using scripting and/or IaaC.

- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, libraries building, build processes, testing, and operations.

- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.

- Experience taking a lead role developing complex software systems that have successfully been delivered to customers.

- Ability to travel to customer sites as needed.

PREFERRED QUALIFICATIONS:

- AWS Solutions Architect Certified.

- AWS Security Speciality Certified.

- CISSP, CCSP, CISM, and/or other comparable certifications.

Responsible for handling IT requirements from US based clients. · Must have full life cycle experience of US Staffing · Sourcing from Job Portals (Monster, Dice, Career builder), Making job postings on the Job Portal. · Well versed about US Terms like W2, C2C, 1099, US Visas, etc. · Must be having capability to work with a team or individually. · Must have strong command on English (oral, written). · Willing to work in Night Shift Monday to Friday (7.30 PM - 4:30 AM IST).

Looking for sales/ business development professionals with 0-2 yrs of experience preferably with IT, HR/ Payroll Software, ERP products. Candidates should have good knowledge of IT sales/ marketing processes and have good communication and presentation skills Selling our online HR/ Payroll software to corporate clients by assessing their business requirements over the phone, over the web or by email. Follow up with the clients once the sales team is involved. Achieving sales targets through acquisition of new clients. Developing a database of qualified leads through referrals, telephone canvassing and internet mining. Helping the clients to understand various product offerings and solutions available with business HRStop.com. Building and managing strong relationships with customers.