AWS Lead Support Engineer

Role: DevOps engineer

We are looking for an experienced DevOps engineer that will work closely with our client’s team to establish DevOps practice. 

Your role will include establishing configuration management, automating the infrastructure, implementing continuous integration, and training the team in DevOps best practices to achieve a continuously deployable system.

You will be part of a continually growing team. You will have the chance to be creative and think of new ideas. You might also get the opportunity to work on some open-source projects, ranging from small to large.

What you’ll be doing – your role

Duties and tasks are varied and complex, and may require independent judgement; you should be fully competent in your own area of expertise. Some of the responsibilities associated with the role include:

• Improve CI/CD tooling
• Implement and improve monitoring and alerting
• Help support daily operations through the use of automation and assist in building a DevOps culture with our engineers for a better all-around software development and deployment experience
• Develop and maintain solutions for highly resilient services and infrastructure
• Implement automation to help deploy our services and maintain their operational health
• Contribute to the understanding of how our services are being used and help plan the capacity needs for future growth

 What do we expect – experience and skills:

• Bachelor’s degree in Computer Science or related technical field, involving coding
• 3+ years of experience running large-scale customer-facing services
• 2-3 years of DevOps experience
• A strong desire and aptitude for system automation defines success in this role
• Linux experience, including expertise in system installation, configuration, administration, troubleshooting
• Experience with cloud-based providers such as AWS
• Experience with Kubernetes
• Experience with web-based API/restful service
• Experience with Configuration Management and Infrastructure as Code platforms (Terraform)
• Experience with at least one scripting language (Python, Bash, JavaScript)
• Methodical approach to troubleshooting and documenting issues
• Experience in Docker orchestration and management
• Experience with implementing and maintaining CI/CD pipelines (mainly GitHub Actions and ArgoCD)
• Experience in implementing comprehensive monitoring and logging solutions using Grafana, Prometheus, and Loki.

About Company:

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

Job Title: DevOps SDE llI

Job Summary

Porter seeks an experienced cloud and DevOps engineer to join our infrastructure platform team. This team is responsible for the organization's cloud platform, CI/CD, and observability infrastructure. As part of this team, you will be responsible for providing a scalable, developer-friendly cloud environment by participating in the design, creation, and implementation of automated processes and architectures to achieve our vision of an ideal cloud platform.

Responsibilities and Duties

In this role, you will

• Own and operate our application stack and AWS infrastructure to orchestrate and manage our applications.
• Support our application teams using AWS by provisioning new infrastructure and contributing to the maintenance and enhancement of existing infrastructure.
• Build out and improve our observability infrastructure.
• Set up automated auditing processes and improve our applications' security posture.
• Participate in troubleshooting infrastructure issues and preparing root cause analysis reports.
• Develop and maintain our internal tooling and automation to manage the lifecycle of our applications, from provisioning to deployment, zero-downtime and canary updates, service discovery, container orchestration, and general operational health.
• Continuously improve our build pipelines, automated deployments, and automated testing.
• Propose, participate in, and document proof of concept projects to improve our infrastructure, security, and observability.

Qualifications and Skills

Hard requirements for this role:

• 5+ years of experience as a DevOps / Infrastructure engineer on AWS.
• Experience with git, CI / CD, and Docker. (We use GitHub, GitHub actions, Jenkins, ECS and Kubernetes).
• Experience in working with infrastructure as code (Terraform/CloudFormation).
• Linux and networking administration experience.
• Strong Linux Shell scripting experience.
• Experience with one programming language and cloud provider SDKs. (Python + boto3 is preferred)
• Experience with configuration management tools like Ansible and Packer.
• Experience with container orchestration tools. (Kubernetes/ECS).
• Database administration experience and the ability to write intermediate-level SQL queries. (We use Postgres)
• AWS SysOps administrator + Developer certification or equivalent knowledge

Good to have:

• Experience working with ELK stack.
• Experience supporting JVM applications.
• Experience working with APM tools is good to have. (We use datadog)
• Experience working in a XaaC environment. (Packer, Ansible/Chef, Terraform/Cloudformation, Helm/Kustomise, Open policy agent/Sentinel)
• Experience working with security tools. (AWS Security Hub/Inspector/GuardDuty)
• Experience with JIRA/Jira help desk.

Job Description: DevOps Engineer 

About Hyno:

Hyno Technologies is a unique blend of top-notch designers and world-class developers for new-age product development. Within the last 2 years we have collaborated with 32 young startups from India, US and EU to to find the optimum solution to their complex business problems. We have helped them to address the issues of scalability and optimisation through the use of technology and minimal cost. To us any new challenge is an opportunity.

As part of Hyno’s expansion plans,Hyno, in partnership with Sparity, is seeking an experienced DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will play a crucial role in enhancing our software development processes, optimising system infrastructure, and ensuring the seamless deployment of applications. If you are passionate about leveraging cutting-edge technologies to drive efficiency, reliability, and scalability in software development, this is the perfect opportunity for you.

Position: DevOps Engineer

Experience: 5-7 years

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement CI/CD pipelines for automated application deployment, testing, and monitoring.
• Manage and maintain cloud infrastructure using tools like AWS, Azure, or GCP, ensuring scalability, security, and high availability.
• Develop and implement infrastructure as code (IaC) using tools like Terraform or CloudFormation to automate the provisioning and management of resources.
• Constantly evaluate continuous integration and continuous deployment solutions as the industry evolves, and develop standardised best practices.
• Work closely with development teams to provide support and guidance in building applications with a focus on scalability, reliability, and security.
• Perform regular security assessments and implement best practices for securing the entire development and deployment pipeline.
• Troubleshoot and resolve issues related to infrastructure, deployment, and application performance in a timely manner.
• Follow regulatory and ISO 13485 requirements.
• Stay updated with industry trends and emerging technologies in the DevOps and cloud space, and proactively suggest improvements to current processes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Minimum of 5 years of hands-on experience in DevOps, system administration, or related roles.
• Solid understanding of containerization technologies (Docker, Kubernetes) and orchestration tools
• Strong experience with cloud platforms such as AWS, Azure, or GCP, including services like ECS, S3, RDS, and more.
• Proficiency in at least one programming/scripting language such as Python, Bash, or PowerShell..
• Demonstrated experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
• Familiarity with configuration management tools like Ansible, Puppet, or Chef.
• Experience with container (Docker, ECS, EKS), serverless (Lambda), and Virtual Machine (VMware, KVM) architectures.
• Experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, or Pulumi.
• Strong knowledge of monitoring and logging tools such as Prometheus, ELK stack, or Splunk.
• Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Strong communication skills and the ability to work independently as well as in a team.

Nice to Have:

• Relevant certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, Certified Kubernetes Administrator (CKA), etc.
• Experience with microservices architecture and serverless computing.

Soft Skills:

• Excellent written and verbal communication skills.
• Ability to manage conflict effectively.
• Ability to adapt and be productive in a dynamic environment.
• Strong communication and collaboration skills supporting multiple stakeholders and business operations.
• Self-starter, self-managed, and a team player.

Join us in shaping the future of DevOps at Hyno in collaboration with Sparity. If you are a highly motivated and skilled DevOps Engineer, eager to make an impact in a remote setting, we'd love to hear from you.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Position Summary

DevOps is a Department of Horizontal Digital, within which we have 3 different practices.

1. Cloud Engineering
2. Build and Release
3. Managed Services

This opportunity is for Cloud Engineering role who also have some experience with Infrastructure migrations, this will be a complete hands-on job, with focus on migrating clients workloads to the cloud, reporting to the Solution Architect/Team Lead and along with that you are also expected to work on different projects for building out the Sitecore Infrastructure from scratch.

We are Sitecore Platinum Partner and majority of the Infrastructure work that we are doing is for Sitecore.

Sitecore is a .Net Based Enterprise level Web CMS, which can be deployed on On-Prem, IaaS, PaaS and Containers.

So, most of our DevOps work is currently planning, architecting and deploying infrastructure for Sitecore.
 

Key Responsibilities:

• This role includes ownership of technical, commercial and service elements related to cloud migration and Infrastructure deployments.
• Person who will be selected for this position will ensure high customer satisfaction delivering Infra and migration projects.
• Candidate must expect to work in parallel across multiple projects, along with that candidate must also have a fully flexible approach to working hours.
• Candidate should keep him/herself updated with the rapid technological advancements and developments that are taking place in the industry.
• Along with that candidate should also have a know-how on Infrastructure as a code, Kubernetes, AKS/EKS, Terraform, Azure DevOps, CI/CD Pipelines.

Requirements:

• Bachelor’s degree in computer science or equivalent qualification.
• Total work experience of 6 to 8 Years.
• Total migration experience of 4 to 6 Years.
• Multiple Cloud Background (Azure/AWS/GCP)
• Implementation knowledge of VMs, Vnet,
• Know-how of Cloud Readiness and Assessment
• Good Understanding of 6 R's of Migration.
• Detailed understanding of the cloud offerings
• Ability to Assess and perform discovery independently for any cloud migration.
• Working Exp. on Containers and Kubernetes.
• Good Knowledge of Azure Site Recovery/Azure Migrate/Cloud Endure
• Understanding on vSphere and Hyper-V Virtualization.
• Working experience with Active Directory.
• Working experience with AWS Cloud formation/Terraform templates.
• Working Experience of VPN/Express route/peering/Network Security Groups/Route Table/NAT Gateway, etc.
• Experience of working with CI/CD tools like Octopus, Teamcity, Code Build, Code Deploy, Azure DevOps, GitHub action.
• High Availability and Disaster Recovery Implementations, taking into the consideration of RTO and RPO aspects.
• Candidates with AWS/Azure/GCP Certifications will be preferred.