IT Business Analyst

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Full Stack Development:

● Develop, test, and deploy high-quality software solutions across front-end and back-end stacks.

● Implement responsive and dynamic web applications using JavaScript, Angular, or React. 

● Ensure backend services and APIs are well-structured and optimized for performance. 

Collaboration and Stakeholder Management: 

● Work closely with product managers, designers, and engineers to define technical requirements. 

● Participate in code reviews and provide technical mentorship to junior developers. 

Technical Expertise:

● Implement and maintain secure, scalable, and high-performance applications. 

● Ensure applications meet non-functional requirements such as security, reliability, and performance.

 Agile Execution & Continuous Improvement: 

● Contribute to Agile development practices, including iterative releases and continuous integration. 

● Identify opportunities for technical improvements and optimize existing features  

 Required Skills and Qualifications 

● Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field. 

● 6+ years of professional experience in Full Stack Development. 

● Strong proficiency in Java, JavaScript, Angular, React, and RESTful APIs. 

● Experience with CI/CD pipelines and DevOps tools for continuous deployment.

 ● Knowledge of containerization and cloud platforms such as AWS, Azure, or GCP. 

● Proficiency in databases such as MongoDB, SQL, and NoSQL. 

● Strong analytical, problem-solving, and debugging skills. 

● Experience with Agile frameworks like Scrum or Kanban.  

Full Stack Developer Intern

Company: BizDateUp Pvt Ltd

Location: Charni Road, Mumbai

Employment Type: Internship

(Immediate Joining Preferred)

Experience Level: Entry / Mid-Level(0 – 1 year experience)

Stipend: As per company standards

About

BizDateUp Pvt Ltd BizDateUp Pvt Ltd is a dynamic and fast-paced technology startup committed to building innovative solutions. We believe in fostering a collaborative environment where our team members can learn, grow, and make a tangible impact on real-world projects. Join us to kickstart your career in a supportive and challenging setting. About the Role We are looking for a highly motivated and enthusiastic Full Stack Developer Intern to join our growing tech team. This is an exceptional opportunity for aspiring developers to gain hands-on experience with modern web technologies, contribute to live projects, and receive mentorship from experienced professionals. If you're passionate about building scalable full-stack applications and eager to learn in a startup environment, we encourage you to apply. Key Responsibilities As a Full Stack Developer Intern, you'll be an integral part of our development team, contributing to the full software development lifecycle.

Your responsibilities will include:

• Code Review and Analysis: o Review and analyze existing codebase to understand functionality, identify areas for optimization, and ensure adherence to best practices. o Participate in code reviews with senior developers, providing constructive feedback and learning from their insights.

• Front-End Development: o Assist in building responsive and intuitive user interfaces using React.js. o Implement new features and functionalities based on design specifications and user stories. o Debug and resolve issues related to the front-end application.

• Back-End Development: o Support the development of robust and scalable server-side applications using Node.js and Express.js. o Contribute to the design and implementation of RESTful APIs to facilitate communication between front-end and back-end systems. o Work with PostgreSQL to manage and query databases, ensuring data integrity and efficient retrieval.

• Collaboration and Learning: o Collaborate closely with senior developers, product managers, and other team members to understand project requirements and deliver high-quality solutions. o Actively participate in team meetings, stand-ups, and brainstorming sessions. o Proactively seek feedback and mentorship from experienced developers to enhance your technical skills and understanding.

• Testing and Debugging: o Assist in writing unit and integration tests to ensure the reliability and stability of applications. o Identify, analyze, and resolve bugs and performance issues across both front-end and back-end systems.

• Version Control: o Utilize Git for version control, including branching, merging, and pull requests, to manage codebase effectively within a team environment.

• Documentation: o Contribute to the creation and maintenance of technical documentation for features, APIs, and system architecture. Required Skills To succeed in this role, you should have a foundational understanding and practical experience with the following technologies: • Programming Languages: Strong command of TypeScript and JavaScript. • Frontend Framework: Proficiency in React.js.

• Backend Technologies: Experience with Node.js and Express.js.

• Database: Familiarity with PostgreSQL.

• Version Control: Working knowledge of Git.

• APIs: Understanding of RESTful APIs.

Eligibility Criteria

• Currently pursuing or have completed a BCA / B.Tech / B.Sc in Computer Science or a closely related field.

• Possess strong problem-solving skills and a genuine eagerness to learn and adapt to new technologies.

• Demonstrate a strong passion for building full-stack applications and a desire to contribute to innovative projects.

Perks & Benefits

We are committed to providing a rewarding internship experience. As a Full Stack Developer Intern at BizDateUp Pvt Ltd, you will enjoy:

• Hands-on Experience: Work directly with modern web technologies and contribute to real-time projects.

• Mentorship: Receive guidance and support from experienced senior developers who are invested in your growth.

• Learning Opportunity: Gain invaluable insights into the full software development lifecycle in a fast-paced startup.

• Internship Certificate: A certificate of internship will be provided upon successful completion of your tenure.

• Potential for Full-Time Conversion: Exceptional performance during your internship may lead to an offer for a full-time position.

Job Overview: 

We are seeking a skilled and experienced .NET Developer to join our development team. As a .NET Developer, you will be responsible for designing, coding, testing, and implementing software solutions using Microsoft technologies. 

Responsibilities:

• Collaborate with cross-functional teams to gather and define software requirements. 
• Design and develop robust, scalable, and high-performance applications using .NET technologies. 
• Write clean, well-documented, and efficient code following established coding standards.
• Perform thorough testing of the developed software to ensure the reliability and stability of applications. 
• Troubleshoot, debug, and resolve software defects and issues in a timely manner. 
• Stay updated on the latest trends and technologies in .NET development to enhance team knowledge and productivity. 
• Collaborate with other developers to review code, provide constructive feedback, and ensure code quality. 
• Participate in code and design reviews to maintain high development standards. 

Requirements: 

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Proven experience of 2-4 years as a .NET Developer or Software Developer. 
• Strong proficiency in C#, ASP.NET, and other .NET technologies. 
• Experience with front-end technologies such as HTML, CSS, and JavaScript. 
• Familiarity with databases (SQL Server, Oracle, or others) and data modeling. 
• Understanding of software development life cycle (SDLC) and best practices. 
• Excellent problem-solving and communication skills. 
• Ability to work both independently and collaboratively in a team environment. 
• Familiarity with Agile/Scrum methodologies is a plus. 

Desirable Requirements:

1. Ability to handle a variety of position types/business groups/geographies effectively and independently
2. Ability to lead large teams and work directly with the teams on their day-to-day conversions
3. Should be able to drive and lead large customers independently thus increasing client wallet share
4. Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
5. Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
6. Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
7. Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
8. Should be able to work on capability building of the team and retaining the best talent

Talent Acquisition, Competency Mapping,

HR Operations, Compensation and Benefits, Succession Planning

Roles/Responsibilities

• Own the coding/design of a sub-module
• Review the requirements and provide simple solutions  
• Design the sub-module working with the tech-lead
• Hands-on code the critical parts of the module
• Ensure coding standards, proper design patterns, writing test cases and project mgmt processes are followed
• Mentor the junior programmers
• Peer and junior programmers code review
• Work independently and proactively to deliver production-ready code with minimal guidance

Jobs Skills required

• Strong experience in developing either backend or front end systems
• Backend Exp: RoR, NodeJS, Java, Go, MySQL, Mongo
• Ability to work in a team structure and deliver projects
• Very strong analytical and problem solving skills in super changing environment
• Understanding of algorithms and data structures

• Roles:
• Conducting market research and identifying potential clients.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Collating and maintaining client information in the CRM database.
• Working closely with staff across departments to implement growth strategies.
• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
• Ability to manage multiple clients concurrently and meet deadlines.
• Identify new business opportunities and partners.
• Must haves:
• A young talent with a minimum experience of 2 years in sales in a related startup/company and has strong connections.
• Perks:
• 5-10% commission for every campaign earned.