Inside Sales Specialist

Roles and Responsibilities

• Architecting and building server and browser-based systems that integrate with our hardware.
• Creating a great user experience by building both back-end infrastructure and user-facing features.
• Performing code reviews and having your code reviewed by peers.
• Creating technical requirements, software design specifications, and other architectural documentation.
• Work closely with UX/UI designers to translate design concepts into functional user interfaces, ensuring a smooth user experience. 
• Implement security and data protection measures throughout the development process. 
• Troubleshoot and debug issues across the entire application stack, from frontend to backend. 
• Optimize application performance and ensure its responsiveness across various devices and browsers, applications for maximum speed and scalability.
• Producing software solutions that inherently support testing at multiple levels prior to delivery, including the decomposition of functions, interface-based design, dependency injection, unit testing, test-driven design, service level testing, and supporting user interface automation testing.
• Modifying and creating code to enable successful automated builds, deployment, and testing.
• Effectively leveraging tools and best practices to enable continuous integration and frequent, reliable releases.
• Monitoring system performance to ensure efficient operations and results.
• Collaborating with cross-functional teams, including designers, product managers, and other developers, to gather and understand project requirements.
• Collaborating with DevOps teams to deploy applications and ensure seamless integration with the production environment.
• Designing and developing high-quality, scalable, and efficient web applications using the MERN stack.
• Developing and implementing front-end components using React.js, ensuring a responsive and user-friendly interface.
• Building RESTful APIs and server-side applications using Node.js and Express.js.
• Creating and maintaining databases using MongoDB, ensuring data integrity and performance.
• Writing efficient and reusable code while adhering to best practices and coding standards.
• Conducting thorough testing and debugging of applications to identify and fix any issues or bugs.
• Mentoring and providing guidance to junior developers, sharing your knowledge and expertise.

Must-Have Skills

• Should have 3-6 years of proven experience as a MEAN/MERN Stack Developer.
• Should have proficient in JavaScript (React/Angular/Vue), with significant experience in Node.js and Express.js.
• Should have extensive experience with React.js and its ecosystem (Redux, React Router, etc.).
• Should have In-depth knowledge of server-side development using Node.js and Express.js.
• Should have experience with MongoDB or other NoSQL databases, including data modeling and querying.
• Should have a solid understanding of RESTful APIs and experience in building them.
• Should be proficient in MERN Full Stack Developer with CSS modules and theme management, with a strong grip on developing custom components. 
• Should be Skilled in building scalable, user-friendly applications using React.js, Node.js, Express.js, and MongoDB.
• Should be proficient in using UI component libraries like MUI and styled-components for efficient and dynamic web design.
• Should be proficient in frontend API caching with React hooks for optimized performance and seamless user experiences.
• Should have familiarity with version control systems (e.g., Git) and agile development methodologies.
• Should have proficiency in Object-Oriented Programming (OOP) principles and design patterns.
• Should have experience with AWS cloud services.
• Should have experience with CI/CD technologies.
• Should have familiarity with newer specifications of ECMAScript (a scripting language specification on which JavaScript is based).
• Should have experience with data structure libraries (e.g., Immutable.js).
• Should have proficiency with common front-end development tools such as Babel( Which is a JavaScript compiler that is mainly used to convert ECMAScript 2015+ code into backwards-compatible JavaScript code that can be run by older JavaScript engines.), Webpack (to bundle JavaScript files for usage in a browser,), and NPM (Largest Software Registry (Library)).
• Should have ability to understand and translate business requirements into technical specifications.
• Should have familiarity with relational database systems, especially PostgreSQL.
• Should have experience in AWS with lambda functions

Good to Have Skills 

• Should have a Bachelor's degree in Computer Science or related field.
• Good interpersonal skills with the ability to present ideas in user-friendly language.
• Successful experience working in a team-oriented, collaborative environment.
• Proven analytical and problem-solving abilities.
• Should have excellent relationship and customer handling skills.
• Strategic thinker with strong influencing skills and the ability to build consensus.
• Strong action orientation; ability to make things happen.
• Facilitates team and stakeholder meetings effectively.

• Minimum of 3 years of hands-on experience in React.js development. Proficient in JavaScript, ES6/ES7, HTML5, and CSS3.
• Strong understanding of React.js and its core principles. Experience with state management libraries, particularly Redux.
• Knowledge of modern frontend build tools and package managers (e.g., Webpack, npm).
• Solid understanding of RESTful APIs and asynchronous request handling.
• Familiarity with code versioning tools, such as Git. Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Experience with TypeScript. Familiarity with GraphQL.
• Knowledge of front-end testing frameworks (e.g., Jest, Enzyme).
• Previous contributions to open-source projects or an active GitHub profile.
• Understanding of CI/CD pipelines.

Our client is India’s first non- preservative brand for natural aroma products. Their offerings include skincare, haircare, body care, bath salts, carrier oils, massage oils, essential oils, handmade soaps, aroma diffusers, foot care and others. All their spa and aromatherapy products are a combination of the best of ingredients that are locally sourced from the freshest and purest sustainable resources. This homegrown D2C startup also has an impressive B2B portfolio and has tied up with well known brands for corporate gifting solutions and signature scents.

It sells its products through its own website, prominent retail stores and pharmacies as well as all the leading ecommerce portals. It has also stepped into the international market and has a strong overseas presence.

Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.

As a Sr Manager - Marketplaces, you will be responsible for managing the ecommerce business on key accounts like Amazon, Flipkart or International Business on Amazon in USA and UAE. (Allocation of accounts based on business/ opportunity/ experience)

What you will do:

• Conducting, operating and achieving the business on key account with sales plan to achieve budgeted numbers
• Connecting/ coordinating with Account/ Category Managers of the key account/ Marketplaces
• Ensuring strong healthy relationship with the account team to drive business
• Understanding price sensitivity and managing pricing, ensuring there is price parity as per the policy
• Creating and managing ads, evaluating which ads are working and optimising the same to achieve
• Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines
• Inventory planning and management aligned with sales and marketing plan, focussing on top- sellers, to improve inventory turn and optimised discounting
• Ensuring our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability
• Managing and tracking payments from the partner websites, reconciliation and ensuring there is no variance in the same
• Managing brand reputation through reviews/ ratings/ feedback on the account
• Constantly tracking competitor brands and product, comparative category share to be tracked and working on increasing it
• Using all the tools/ services available on the account that can help in increasing our customer base

What you need to have:

• Graduation is a must.
• Minimum 2-3 years experience in beauty and personal care as in Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform
• Experience in a highly analytical, results-oriented environment. (OKR’s). (Plan your work ; work on your plan)
• Proven operational skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven.
• Desire to work in a fast-paced, challenging environment with business on mind
• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
• Demonstrated active listening skills, highly consultative and solutions-oriented.
• Ability to comprehend questions and ask the right people
• Advanced IT literacy especially in Microsoft Office applications.
• Proficiency in MS excel
• Track record of managing and troubleshooting technical, compliance and business problems
• Strong process definition and optimization skills
• Proven ability to define effective, efficient and scalable processes and drive continuous improvement through root cause identification and defect elimination in consumer experience, business process, product visibility
• Attention to detail and capability to work on multiple projects in parallel
• Easy with numbers and calculations, Ad account management is integral part of growth managers
• Experience with e-commerce, retail, would be an advantage
• Engineering Student (Drop outs also welcome)
• Excellent Communication Skills (Written/ Verbal)
• Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback
• A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential
• Relationship management: Managing team and working with external and internal stakeholders
• Managing Expectations: Can define Business ASK’s clearly (Number Specific)
• Negotiation skill for getting better visibility on Amazon, Flipkart and like portals (free and paid both)
• Marketing to Operation mindset (Size the Opportunity and how will you Seize the same)

Profile Description:

The job holder will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). As a Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility.

Key Responsibilities:

Project / Process:

1. Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
2. Ensure individual SLAs are met on processing transactions (if applicable).
3. Ensure process guidelines are followed and met as documented.
4. Review process audit findings and take corrective action to prevent negative results.
5. Conduct Quality checks & periodical review of process adherence.
6. Maintain operations rigor around daily huddles, knowledge management Cross training etc.
7. Provide updates and submit reports related to own area of work.

Team Managements:

1. Provide work direction and guidance to team members:
2. ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks
3. Allocate work and tasks to the team.
4. Conduct team building activities to enhance motivation.
5. Conduct knowledge transfer sessions for new joiners in the team.
6. Identify training needs of team members and provide coaching support to them.
7. Report to the manager on performance, status and any escalations.
8. Manage attrition and absenteeism.
9. Developing and implementing a timeline to achieve targets.
10. Contributing to the growth of the company through a successful team.
11. Creating a pleasant working environment that inspires the team.

Software Development Engineer

Bengaluru/Hyderabad/Gurgaon/Chennai

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

 Top Skills

• You write high quality, maintainable, and robust code, often in Java or C++ or C#
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

About Amazon.com

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.”  – Jeff Bezos

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.