Inside Sales Executive- SEO/GLL/ website process

We are seeking a talented AI/ML Engineer with strong hands-on experience in Generative AI and Large Language Models (LLMs) to join our Business Intelligence team. The role involves designing, developing, and deploying advanced AI/ML and GenAI-driven solutions to unlock business insights and enhance data-driven decision-making.

Key Responsibilities:

• Collaborate with business analysts and stakeholders to identify AI/ML and Generative AI use cases.

• Design and implement ML models for predictive analytics, segmentation, anomaly detection, and forecasting.

• Develop and deploy Generative AI solutions using LLMs (GPT, LLaMA, Mistral, etc.).

• Build and maintain Retrieval-Augmented Generation (RAG) pipelines and semantic search systems.

• Work with vector databases (FAISS, Pinecone, ChromaDB) for embedding storage and retrieval.

• Develop end-to-end AI/ML pipelines from data preprocessing to deployment.

• Integrate AI/ML and GenAI solutions into BI dashboards and reporting tools.

• Optimize models for performance, scalability, and reliability.

• Maintain documentation and promote knowledge sharing within the team.

Mandatory Requirements:

• 4+ years of relevant experience as an AI/ML Engineer.

• Hands-on experience in Generative AI and Large Language Models (LLMs) – Mandatory.

• Experience implementing RAG pipelines and prompt engineering techniques.

• Strong programming skills in Python.

• Experience with ML frameworks (TensorFlow, PyTorch, scikit-learn).

• Experience with vector databases (FAISS, Pinecone, ChromaDB).

• Strong understanding of SQL and database systems.

• Experience integrating AI solutions into BI tools (Power BI, Tableau).

• Strong analytical, problem-solving, and communication skills. Good to Have

• Experience with cloud platforms (AWS, Azure, GCP).

• Experience with Docker or Kubernetes.

• Exposure to NLP, computer vision, or deep learning use cases.

• Experience in MLOps and CI/CD pipelines

Job Title: Digital Marketing Executive

Experience: 1 - 2 years

Job Location: Madurai (On-site)

Skills: SEMRush, Ahrefs, Moz, Keyword planner, Google Analytics & Google Search Console

Job Description

• Conducting on-site and off-site analysis of web SEO competition.
• Increase website ranking on popular search engines.
• Increase digital brand awareness while growing the traffic on the website.
• Assisting with blog content.
• Creating high-quality SEO content.
• Leading keyword research and optimization of content.
• Working knowledge of Google Analytics.
• Thorough understanding of web design and site structures.
• Proofread and edit blog posts before publication.
• Gain a comprehensive understanding of the strengths and weaknesses of the website, and flesh out SEO strategies to improve the same.
• Good knowledge of backlink analysis.

Roles and Responsibilities

• Identify the right audience, plan organic and paid campaigns, and optimize ad & SEO campaigns to drive website traffic and leads.
• Clear understanding of SEO strategies and implementation to improve website rankings.
• Collaborate with development and other teams to ensure SEO best practices are integrated into website architecture.
• Ability to work independently and as part of a team.
• Hands-on experience with Content Management Systems (e.g. WordPress).
• Proficiency in SEO tools for keyword research link building and site audits.
• Understanding Google Analytics, Keyword Planner, Search Console, SEMRush, Ahrefs, Moz, etc.

Qualifications & Skills:

• Any Bachelor’s or Master’s degree
• 1-2 years of experience in digital marketing
• Proven track record of planning and executing successful digital campaigns.
• Strong expertise in SEO, SEM, Google Analytics, Google Ads and Social Media.
• Strong communication, leadership, and project management skills.
• Creative mindset with the ability to innovate and adapt in a fast-paced environment.

Job Summary

The BPO & Voice Recruiter is responsible for sourcing, screening, and hiring candidates for voice-based customer service, technical support, and other BPO roles. This position ensures a smooth end-to-end recruitment process and works closely with operations and HR to meet staffing targets within defined timelines.

Sourcing resume or candidates in a creative ways

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Key Responsibilities

1. Talent Sourcing

Source candidates through job portals, social media, employee referrals, walk-ins, and recruitment drives.

Build and maintain an active talent pipeline for voice and customer support roles.

Develop creative sourcing techniques to attract high-quality candidates.

2. Screening & Assessment

Conduct initial screening calls to evaluate communication skills, voice clarity, customer-handling ability, and job fit.

Schedule and coordinate interviews with hiring managers and operations teams.

Administer communication assessments, voice tests, and language proficiency evaluations.

3. Recruitment Coordination

Manage end-to-end recruitment cycle from sourcing to onboarding.

Maintain candidate data and update recruitment trackers.

Communicate hiring status and feedback to candidates promptly.

4. Stakeholder Management

Collaborate with operations, training, and HR teams to understand manpower requirements.

Provide regular updates on hiring progress, challenges, and recommendations.

Participate in weekly recruitment meetings and calibration sessions.

5. Compliance & Documentation

Ensure adherence to hiring policies, organizational standards, and compliance guidelines.

Collect, verify, and main

tain required documents for selected candidates.

Dot Net Implementation Engineer (Client Server)|

Job description

We're Hiring!!

PLEASE NOTE- This Job is not for .NET Backend Developers. Only Candidates who have prior experience with Software Deployemet across Client Server can Apply.

TechnoRishi Consulting Pvt. Ltd. is seeking a skilled and experienced Implementation Engineer to join our Technical team for the Bangalore location.

As an Implementation Engineer, you will be responsible for deploying and configuring our software products for clients, ensuring smooth integration and functionality and will work closely with our clients to understand their requirements, provide technical expertise, and troubleshoot any issues that arise during the implementation process.

The ideal candidate will have excellent problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Join our dynamic team at TechnoRishi Consulting and play a key role in delivering innovative solutions to our clients in the ever-evolving technology landscape.

If this sounds interesting and exciting, we'd love for you to apply.

JOB ROLE: Implementation Engineer (Cloud/ Client Server)

JOB TYPES: Full-time, Regular / Permanent

CTC: 3-5 LPA

SCHEDULE

• Day shift
• Monday to Friday
• Weekend availability as and when required

EXPERIENCE: 1-2 years of experience

INDUSTRY: IT Services / Technology

ROLES & RESPONSIBILITIES

• Deploy and configure our software solutions on client systems, adhering to project timelines and specifications.
• Deploying .NET web application, IIS server (Installation & Querying Knowledge), Active directory configuration ( LDAP, Azure).
• Conduct thorough requirements gathering sessions with clients to understand their specific needs and technical environments.
• Provide timely and effective technical support to clients, resolving issues related to installation, configuration, and application functionality.
• Diagnose and troubleshoot complex technical problems, utilizing logs, debugging tools, and system monitoring.
• Handle client tickets raised by them and give solutions to them within SLA.
• Create and maintain comprehensive documentation, including installation guides, user manuals, and troubleshooting procedures.
• Maintain clear and consistent communication with clients throughout the implementation process.
• Provide regular updates on implementation progress and identify potential risks.
• Document all integrations done and review use cases with Product Manager and Solutions Architect for feedback.
• Work with the Solutions Architect to Identify integration points, configuration requirements.
• Configure Operating Systems, Network configurations, and firewall rules as per project requirements.

SKILLSET REQUIREMENT

• DNS, IP, SSL, Hosting Knowledge
• Strong skills in server and client perspective.
• Sound in Windows application, services, and console applications
• Experience in deploying .NET web application, IIS server, SQL server, Active directory, and domain knowledge.
• UG/PG in Computer Science Engineering
• Strong project management and organizational skills.
• Excellent written & verbal communication and interpersonal skills to work collaboratively with clients and internal teams.
• Excellent problem-solving skills and the ability to troubleshoot technical issues.

About SumoLogic

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. 

Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.

You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.

At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.

What You Will Do

As a Technical Support Engineer, your role will involve:

- Working with customer support tickets in our Salesforce Service Cloud ticketing system

- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.

- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.

- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.

- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.

- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.

- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.

What You Will Bring With You

- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. 

- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.

- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. 

- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.

- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.

- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. 

- Ability to support multiple international time zones

Desired Technical Qualifications

- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).

- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.

- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.

- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). 

- Query Language Proficiency: SQL or similar query language skills.

- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.

- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.

- OSS skills in Otel, Prometheus, and Falco are a plus

- Sumo Logic experience is a big plus but not required 

Travel Requirements

Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.

Education

Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.

Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

Job Title: Executive Assistant to the CEO

Location: Hyderabad

Experience Required: 1-2 years in an executive support role

Job Summary:

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to the CEO. The ideal candidate will have at least 2 years of experience in managing executive schedules, coordinating meetings, and handling stakeholder relationships. This role demands a detail-oriented individual who is experienced in project management, document handling, and task tracking, with the ability to work in a fast-paced, dynamic environment. Experience in client management, social media handling, and process management is a plus.

Key Responsibilities:

• Calendar & Schedule Management:
• Organize and manage the CEO's daily schedule, including meetings, appointments, and events.
• Prioritize the CEO’s tasks and schedule based on urgency, importance, and stakeholder needs.
• Handle last-minute changes in the schedule efficiently and with professionalism.
• Meeting Coordination & Communication:
• Arrange and coordinate internal and external meetings, ensuring proper agenda preparation, briefings, and timely follow-ups.
• Send timely reminders for meetings and tasks to the CEO and relevant stakeholders.
• Communicate effectively with clients, stakeholders, and cross-functional teams to facilitate smooth operations.
• Client & Stakeholder Management:
• Manage client relationships and communications, ensuring strong and proactive interactions with key stakeholders.
• Coordinate with departments to facilitate cross-functional collaboration and manage client expectations.
• Task Prioritization & Project Management:
• Track the CEO's ongoing projects and tasks using project management tools (such as Trello, Asana, Monday.com, etc.).
• Maintain task lists, set deadlines, and ensure timely follow-up to meet project goals and company timelines.
• Develop and maintain Standard Operating Procedures (SOPs) for operational processes and legal documentation.
• Assist in document segregation, proofreading, and analysis, ensuring accuracy and compliance.
• Social Media & Communication:
• Handle the CEO’s high-profile social media accounts, ensuring content is aligned with the company’s brand and reputation.
• Oversee social media content planning, proofreading posts, and ensuring consistency across platforms.
• Document Preparation & Reporting:
• Prepare reports, presentations, and proposals for internal and external stakeholders.
• Ensure all documents are well-organized and stored for easy retrieval.
• Experience in creating and maintaining analytical dashboards to provide data insights to the CEO.
• Legal Documentation & SOP Development:
• Support the CEO with legal documentation processes, review of contracts, and document segregation.
• Develop and update Standard Operating Procedures (SOPs) as required to ensure consistency in operations.
• Cross-departmental Communication:
• Act as a liaison between the CEO and different departments to ensure processes run smoothly.
• Manage cross-departmental communication to facilitate better collaboration on key projects.
• Contact Management:
• Maintain an organized list of business contacts, stakeholders, and clients.
• Ensure the contact database is regularly updated and easily accessible for business use.

Key Skills and Qualifications:

• 2+ years of experience in an Executive Assistant or similar role, preferably with exposure to client and stakeholder management.
• Bachelor’s degree or relevant certification preferred.
• Proficient in project management tools (e.g., Asana, Trello, Monday.com) and office tools (MS Office Suite, Google Workspace).
• Strong organizational and multitasking skills with the ability to prioritize tasks based on urgency and importance.
• Experience in client relationship management, document preparation, and proofreading.
• Knowledge of social media management and handling high-profile social accounts.
• Experience in creating presentations, proposals, and reports.
• Strong verbal and written communication skills with the ability to communicate effectively with internal teams and external clients.
• Exceptional attention to detail and the ability to meet deadlines consistently.
• Experience in developing and maintaining SOPs and handling legal documentation is a plus.

Why Join Us:

• Gain exposure to high-level decision-making processes while supporting the CEO directly.
• Opportunity to work in a dynamic, fast-paced environment with opportunities for personal and professional growth.
• Competitive salary and benefits package.

• Testing mobile devices to ensure their configuration, operation, and capabilities work efficiently.
• Working with device manufacturers, product managers, and development teams to test and optimize mobile products.
• Developing automated test scripts and frameworks for improved mobile app performance.
• Working with a variety of databases and coding programs, such as Objective-C, Java, HTML, as well as XML and JSON feeds.
• Updating operating systems, specifically iOS, Android, Blackberry, and WindowsPhone 7.
• Producing clear and concise test reports and releasing notes to co-workers when needed.
• Providing feedback to development teams on technical, troubleshooting, or operational issues.
• Assisting with the configuration of test environments.
• Suggesting new processes and policies to improve mobile development techniques.

Mobile Test Engineer Requirements:

• Bachelors in engineering, computer science, computer engineering, information technology, or a similar degree.
• At least 3 years experience in mobile application testing and development.
• Working knowledge of mobile operating systems such as iOS and Android.
• Experience in developing automated test scripts.
• Ability to develop software applications using programming or scripting languages such as Java and HTML.
• Experience in using configuration management or version control tools.
• Strong communication and interpersonal skills.
• Ability to meet challenging deadlines and work in a fast-paced environment.