
· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target

About ClickOnCare Retail Private Limited
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Job Title : Cognos BI Developer
Experience : 6+ Years
Location : Bangalore / Hyderabad (Hybrid)
Notice Period : Immediate Joiners Preferred (Candidates serving notice with 10–15 days left can be considered)
Interview Mode : Virtual
Job Description :
We are seeking an experienced Cognos BI Developer with strong data modeling, dashboarding, and reporting expertise to join our growing team. The ideal candidate should have a solid background in business intelligence, data visualization, and performance analysis, and be comfortable working in a hybrid setup from Bangalore or Hyderabad.
Mandatory Skills :
Cognos BI, Framework Manager, Cognos Dashboarding, SQL, Data Modeling, Report Development (charts, lists, cross tabs, maps), ETL Concepts, KPIs, Drill-through, Macros, Prompts, Filters, Calculations.
Key Responsibilities :
- Understand business requirements in the BI context and design data models using Framework Manager to transform raw data into meaningful insights.
- Develop interactive dashboards and reports using Cognos Dashboard.
- Identify and define KPIs and create reports to monitor them effectively.
- Analyze data and present actionable insights to support business decision-making.
- Translate business requirements into technical specifications and determine timelines for execution.
- Design and develop models in Framework Manager, publish packages, manage security, and create reports based on these packages.
- Develop various types of reports, including charts, lists, cross tabs, and maps, and design dashboards combining multiple reports.
- Implement reports using macros, prompts, filters, and calculations.
- Perform data warehouse development activities and ensure seamless data flow.
- Write and optimize SQL queries to investigate data and resolve performance issues.
- Utilize Cognos features such as master-detail reports, drill-throughs, bookmarks, and page sets.
- Analyze and improve ETL processes to enhance data integration.
- Apply technical enhancements to existing BI systems to improve their performance and usability.
- Possess solid understanding of database fundamentals, including relational and multidimensional database design.
- Hands-on experience with Cognos Data Modules (data modeling) and dashboarding.
We are seeking a skilled and passionate Digital Marketing Trainer (Freelancer) with 2 to 5 years of hands-on experience in the digital marketing domain. The trainer will be responsible for delivering high-quality training sessions on various digital marketing topics including SEO, SEM, Google Ads, Social Media Marketing, Email Marketing and Content Marketing. The role involves designing course content, conducting live sessions, guiding learners through practical assignments and projects, and preparing them for industry-recognized certifications. The ideal candidate should possess strong communication skills, up-to-date knowledge of digital marketing tools and trends, and a genuine interest in mentoring and developing future digital marketing professionals.
What we look for:
As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.
Responsibilities:
- Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
- Ability to write shell/python/ or any unix scripts
- Working Knowledge on Docker & Kubernetes
- Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
- Working knowledge of Git as a source control system and defect tracking system
- Ability to debug and troubleshoot deployment issues
- Ability to use tools for faster resolution of issues
- Excellent communication and soft skills
- Passionate and ability work and deliver in a multi-team environment
- Good team player
- Flexible and quick learner
- Ability to write docker files, Kubernetes yaml files / Helm charts
- Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
- Ability to write Ansible, terraform scripts
- Linux System experience and Administration
- Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
- Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.

Integrate and extend Python REST APIs and create visually stunning UI experiences for analysts and
users.
Create flexible dashboards and reports (using plotly, d3, etc) and leverage open source technology to
create various components.
Create a flexible UI for data analytics and big data usecases which can be used by Large Tier banks as
well as smallscale agile startups
Write unit tests and functional tests for the component using tools like Jasmine, Karma, Cypress, etc.
Follow software development practices with continuous testing, development and integration (CD/CI)
Write and maintain technical design documents and new-feature documents
Collaborate closely with developers, engineers, testers, and product managers
Participate in peer-based code reviews and design reviews
Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack
applications
Job Responsibilities:
Experience: 8 Yrs to 12 Yrs
- Hands-on expertise on performing Application pen testing (Mobile(Android, IOS),networking, web application pen testing),
- Should worked on IOT,AWS,Application Penetration Testing, Reverse Engineering, source code review, CI/CD Pipeline
- have done any submission on Bug crowd or Bug Bounty.
- have developed tools or scripts for web pen test on GitHub.
- Certified on OSCP
- Threat Modeling
- Network scan in stealth mode or simple scan using Nmap and Burp suite
Implement security measures which monitor and protect sensitive data and systems from infiltration and cyber-attacks.
Developing different ways to solve the existing threats and security issues.
Configuring and implementing intrusion detection systems and firewalls.
Security product development, testing, and implementation.
Responsible for security technology research, penetration testing, and vulnerability scanning.
Please follow the below inputs.
The shift will starts from 03:00 PM to 12 AM (fixed for few months),
OSCP certification(Not mandatory, preferable)
Below are the primary key skills:
Total Application Security Experience:
Total Security Architecture Experience:
IOT(optional)
MOBILE
WEB
AWS(Mandatory)
NETWORKING
THREAT MODELS
Soft Skill:
- Self-driven, Motivated, Hardworking, Proactive, Good communication skill and documentation skill, should have experience in gathering business requirement and documentation. Should be a team player
Technical Skills:
- A must:- ASP.Net MVC, JavaScript, jQuery, Windows Azure, SQL Server, PL/SQL, ASP.NET using C# - SD [Primary], API creation PL SQL, Azure
- Desirable: - Knowledge on MVC dot net core
2. Extensive experience with PHP and the Laravel framework
3. Solid understanding of OOP concepts and MVC principles
4. Practical knowledge of RESTful APIs
5. Familiarity with the MySQL database
6. Integration of social media APIs is an added benefit.
Note- 1) Only immediate joiners need to apply who can join in max 15 days.
2) WFH avaialble
job profile:
- 4 to 6 years of experience in UI Development
- Proficient understanding of JavaScript libraries and frameworks, specifically ReactJS
- Proficient understanding of Flux Architecture (Redux)
- Proficient understanding of React-Bootstrap
- Proficient understanding of Angular JS
- Proficient understanding of web markup, including HTML5, CSS3
- Experience in working on integration with Magento 2 as backend.
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / SVN)
- Proficient understanding of JavaScript test frameworks like Mocha, Jasmine
- Proficient understanding of module bundler (webpack)
- Proficient understanding of JavaScript compiler (babel js)
- Good understanding of nodejs
- Proficient understanding of deployment process of client side application
The primary function of Jr. Full Stack Developer position is to be part of our Product Engineering team for feature development, maintenance, and support of ShortPoint.
Note:
- This is a remote position, we do not give sponsorship or visa.
- timezone should between GMT+1 to GMT+5.
Roles & Responsibilities:
- Deliver well developed and designed releases with good Knowledge of fundamentals of javascript & c#
- Developing backend which delivers and renders front-end in an optimized manner
- Working with the experience (design) team for rapid prototyping and feature implementation
- Helping support team and customers in fixing product-level issues
- Must be able to think creatively, take ownership and must be able to learn quickly and improvise as per the needs.
Must have:
- At least 3 years of IT experience
- At least 1.5 years of experience working on a Javascript framework
- Understanding or familiarity with API Creation and RESTful services
- Hands-on experience of node.js
- Experience on working with ECMAScript 5
Good to have:
- Experience on working with SharePoint Online and OnPremise
- Experience integrating with third-party API's
- Experience on React framework







