
· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target

About ClickOnCare Retail Private Limited
About
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Greetings From Edstellar.com
we are looking Content Writter with editior experience who has worked in full time minimum 3 to 4 years experience
Designation : Content Specialist
Experience : Professiona Courses
Blog writing & Editing : on Professionals
Mode of work : 5 Days
JD : Experience: 2+ years
Location: Bangalore
Employment Type: Full-time
About the Role:
We are looking for a skilled B2B SaaS SEO Content Writer to create and optimize high-quality, engaging, and conversion-driven content. The ideal candidate should have a deep understanding of SEO strategies, B2B SaaS buyer personas, and industry-specific writing to drive organic traffic and lead generation.
Key Responsibilities:
SEO & Content Optimization:
- Conduct in-depth keyword research using tools like Ahrefs, SEMrush, Google Keyword Planner, and Ubersuggest.
- Optimize title tags, meta descriptions, headers, and internal linking for improved on-page SEO.
- Implement technical SEO best practices, including schema markup, page speed optimization, and structured data.
- Utilize AI-driven SEO tools (SurferSEO, Clearscope) to enhance content effectiveness.
- Develop link-building strategies, including guest posting, outreach, and internal linking.
- Perform competitor analysis to refine content strategy and benchmark against industry leaders.
B2B SaaS Content Writing Expertise:
- Write SEO-optimized, audience-focused content tailored for C-level executives, product managers, and IT professionals.
- Research and create content around SaaS trends, cloud computing, AI, cybersecurity, and enterprise software.
- Develop various content formats, including:
- Blog posts & thought leadership articles
- Whitepapers, eBooks & case studies
- Website & landing page copy
- Product descriptions & feature pages
- Email marketing & nurture campaigns
- Social media & ad copy
- Craft conversion-driven content with strong CTAs to boost sign-ups, demos, and free trials.
- Repurpose long-form content into short-form assets such as social media posts, infographics, and newsletters.
Marketing & Analytics Knowledge:
- Use Google Analytics and Search Console to track content performance and organic traffic growth.
- Develop and manage a content calendar aligned with business goals.
- Conduct A/B testing on content formats, headlines, and CTAs to maximize engagement.
- Work with CMS platforms such as WordPress, HubSpot, Webflow, or Ghost for publishing and content management.
Additional Skills (Nice to Have):
- Basic HTML & CSS knowledge for better content structuring and minor SEO tweaks.
- Experience with AI content tools like ChatGPT, Jasper, Copy.ai for content ideation.
- UX writing skills for microcopy and user onboarding flows in SaaS applications.
- Familiarity with marketing automation tools such as HubSpot, Marketo, or Pardot for SaaS email campaigns.
Why Join Us?
- Work with a fast-growing SaaS company in a high-impact role.
- Opportunities for career growth, upskilling, and industry exposure.
- Competitive salary and benefits package.
- Collaborative and innovative work environment.


Company Profile
Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.
Some company highlights:
- Quantiphi has seen 2.5x growth YoY since its inception in 2013.
- Winner of the "Machine Learning Partner of the Year" award from Google for two consecutive years - 2017 and 2018.
- Winner of the "Social Impact Partner of the Year" award from Google for 2019.
- Headquartered in Boston, with 700+ data science professionals across different offices.
For more details, visit: our http://www.quantiphi.com/">Website or our https://www.linkedin.com/company/quantiphi/">LinkedIn Page
Job Description
Role: Associate Tech Architect / Tech Architect – ReactJS +Python+AWS
Experience Level: 7-13 Years
Work location: Mumbai & Bangalore
We are looking for an experienced full stack developer( ReactJS and Python ) who can help create dynamic software applications for our clients with their skill set. In this role, you will be responsible for gathering requirements from clients and accordingly write and test scalable code, and develop front end and back-end components.
Technologies worked on:
ReactJS, Python, AWS
Requirement Description:
- Full Stack developer with experience in ReactJS, Python, API Gateway, Fargate and ECS
- Well-experienced in working with tools like Git, Maven, JFrog
- Should have a solid understanding of object-oriented programming (OOP)
- Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile based development approach
- Expertise in developing enterprise-level web applications and REST and SOAP APIs using MicroServices, with demonstrable production-scale experience
- Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments
- Strong background working with Linux/UNIX environments and strong Shell scripting experience
- Working knowledge with SQL or No SQL databases
- Understand Architecture Requirements and ensure effective design, development, validation, and support activities
- Understanding of core AWS services, uses, and basic AWS architecture best practices
- Proficiency in developing, deploying, and debugging cloud-based applications using AWS
- Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications
- Ability to identify key features of AWS services
- Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development
- Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Execute strong collaboration and communication skills within distributed project teams
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate them to the development teams thereby, ensuring the right requirement detail in the documentation.
To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.
Responsibilities
· Elicit requirements, gathering, & documenting.
· Ability to grasp, relate, and quickly respond to new inquiries.
· Interaction with team members at regular intervals, share knowledge and information
· Clear and concise communication and project management skills.
· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.
· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories
· Performing requirements analysis
· Understand SDLC and fit into the Agile environment.
· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.
· Interface and coordinate with BDM team engagement & understand the client’s requirements
Qualifications
1) 1-2 years of experience as a Business analyst with strong knowledge of project management.
2) Experienced in Mobile & Website development projects.
- Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
- Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
- Hybris Marketing or Adobe Marketo Certification strongly preferred
- Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing)
- Experience in design and setup of Marketing Technology Architecture
- Proficient in scripting and experience with HTML XML CSS JavaScript etc.
- Experience with triggering campaigns via API calls
- Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
- Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
- Perform feasibility analysis for the marketing solution that meet the business goals
- Experience with client discovery workshops and technical solutions presentations
- Excellent communication skills required as this is a client business & IT interfacing role
Engineering Manager (Bangalore, Remote option available) 8+ years of experience
Zepto (www.zeptonow.com)
Why should you look at this role?
Salary 65-80 lakh per annum
Paid leave
Sick leave
Provident Fund
What Else?
- High growth startup in quick commerce space (10 min delivery)
- Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
- Work on real world logistics problems & benefit from the rocket ship Zepto is!
Tech Team: 40-50 (200+ in few months)
About the Employer
Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!
Just 6 months after launching, we've raised $160 million from marquee
investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.
The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.
Funding:
Funding Zepto has raised a total of $160M in funding over 3 rounds.
Their latest funding was raised on Dec 20, 2021 from a Series C round.
Employer Reviews:
“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”
"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."
Reporting structure:
Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO
The EM role would involve team management
Interview Process:
- Discussion on past experience and problem discussion based on projects done
- Low level design
- High level design
(One of the rounds will test scenario management via case study since it’s a managerial role)
What You will do Everyday?
- You not only have the technical chops to roll up sleeves and provide technical leadership to major projects but also build and manage a team of top noch engineers.
- You not only optimize your own code but make sure engineers are able to optimize theirs.
- As an Engineering Manager you manage your business goals, contribute to product strategy and help develop your team
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- Perform regular performance evaluation and share and seek feedback.
- Operating with scale and speed amidst flux, there is just a LOT happening.
- Our world-class software engineers are just getting started -- and as a manager, you guide the way. You are their default mentor.
- You work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace
- You set up best practices for development and champion their adoption and at the same time Architect & design technically robust, flexible and scalable solutions
- You work with designers, business analysts, and product managers to estimate and plan projects in an Agile environment
- Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organizations
Your Superpowers
- B.E/B.Tech or any other similar qualification with experience as a tech leader and people manager for at least 8+ years.
- Experience of managing teams and delivering high-quality projects on time.
- Experience with building, developing and coaching teams of best technical talent in the Industry.
- Experience with managing diverse teams and delivering high-quality projects on time.
- Deep understanding of technology and architecture in a highly scalable and available setup.
- Experience with new open source technologies and their adoption into product development etc.
- Experience with new open source technologies and their adoption into product.
What you will be doing
As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.
What you will be doing
- Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
- Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
- Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
- Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
- Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
What are we looking for
- 5+years of UX Research and analysis experience in the consumer-facing Product space.
- Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
- Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
- Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
- Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
- Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
- Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
- Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
- Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
- Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.
What will you get
- Chance to play a pivotal role in designing and building next-gen hospitality tech platform
- Top tier scale from day 1 - related battle scars/glory
- Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)







