· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target
Subodh Popalwar
Software Engineer, Memorres
About ClickOnCare Retail Private Limited
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Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.
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Think you're passionate about cutting-edge tech?
Want to push up your learning curve by several notches?
If you're ready, so are we. Apply Now!
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Software Engineer, Memorres