
· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target

About ClickOnCare Retail Private Limited
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Job Title: Sr. Automation Tester
Location: CBD Belapur – Navi Mumbai
Experience: 5 to 10 years
Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-IT /
M.Tech
Role Overview
We are seeking an experienced Senior Automation Tester with a strong background in
designing, developing, and maintaining advanced automation frameworks — primarily
using Cypress and Cucumber. The ideal candidate will have hands-on expertise in test
automation for both UI and API layers, deep understanding of Agile practices, and a
proven ability to drive quality initiatives across large-scale enterprise systems.
Key Responsibilities
Design, develop, and maintain robust, scalable, and reusable automation
frameworks using Cypress and Cucumber.
Define and implement test automation strategies, standards, and best practices
across projects.
Perform end-to-end automation for web and API testing, ensuring
comprehensive test coverage.
Collaborate closely with developers, product owners, and business analysts to
define acceptance criteria and refine testing scope.
Conduct code reviews, perform root cause analysis, and ensure timely defect
resolution.
Integrate automation frameworks with CI/CD pipelines (Jenkins, GitLab, Azure
DevOps, etc.) to enable continuous testing.
Evaluate and recommend new tools, frameworks, and technologies to improve
automation efficiency.
Mentor and guide junior QA engineers, fostering a culture of quality and
continuous learning.
Prepare accurate testing estimates, risk assessments, and provide regular status
reports to stakeholders.
Required Skills & Competencies
Strong hands-on experience in Cypress and Cucumber (BDD approach).
Solid understanding of JavaScript/TypeScript and test design principles.
Experience in API automation using Postman, RestAssured, or similar tools.
Working knowledge of Selenium WebDriver, TestNG, or Playwright is an added
advantage.
Proficiency in CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps.
Experience with version control systems (Git, Bitbucket).
Familiarity with test management tools like JIRA, Zephyr, or HP ALM.
Strong understanding of STLC, Agile/Scrum, and DevOps practices.
Excellent analytical, debugging, and problem-solving skills.
Effective communication and collaboration skills, with the ability to lead
technical discussions.
Organising appointments and meetings with Doctors/Distibutors - hospital & healthcare staff
identifying and establishing new business
negotiating contracts,New Distibutors,demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists.
undertaking relevant follow up meeting with Doctors/Clinicians/Technicians/Nurses/Distributors.
managing budgets,reviewing sales performance
writing reports and other documents.
Hard working & Target oriented, willing to travel extensively
- Great knowledge of Javascript
- Minimum experience of 6 months to 1 year
- After 3 months, assured permanent job.
- Must have knowledge of Three.js
- Energetic and eager to tackle new projects and ideas
Skills
- Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one
- Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred
- Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS
Job Responsibilities
- Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business
- Participate in requirements-gathering sessions with business users
- Document requirements for new features, data capture, process functions, reports, and training
- Functional and System Knowledge
- CRM customization and assisting CRM Implementation
- Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps
- Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps
- Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator.
- Understand system integrations and dependencies
- Analyze the impact of changes on systems and integrations
- Process mapping and workflow creation
- Must have a Functional & Technical Understanding of Zoho applications.
- Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management.
- Understand requirements by function and setup processes in Zoho
- Ensure smooth running of existing applications and handle any kind of challenge being faced by the team
- Setup knowledge for users by the team, to learn and execute their set of processes
- Identify opportunities for integration with external apps
- Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues
- Train users to utilize their specific Zoho apps for their use case
- Planned, implement, and manage process change initiatives with respective department heads.
- Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc.
- Act as internal Zoho Support desk to troubleshoot queries/issues.
- Conduct monthly reviews with teams to understand adoption/improvements
- Plan, implement, and manage process change initiatives with respective department heads
- Use data and reports to make evidence-based decisions to increase Zoho adoption
Desired Candidate Profile
- Excellent communication skills.
- Minimum 3 years experience in Zoho Application.
- Hands-off experience/inclination to work with Zoho applications.
- Configuration on Zoho CRM, Desk, Project
- Workflow / Custom Functions / Blueprint configuration on Zoho.
- Understanding of Business Processes
Srijan Technologies is hiring for the DevOps Lead position- Cloud Team with a permanent WFH option.
Immediate Joiners or candidates with 30 days notice period are preferred.
Requirements:-
- Minimum 4-6 Years experience in DevOps Release Engineering.
- Expert-level knowledge of Git.
- Must have great command over Kubernetes
- Certified Kubernetes Administrator
- Expert-level knowledge of Shell Scripting & Jenkins so as to maintain continuous integration/deployment infrastructure.
- Expert level of knowledge in Docker.
- Expert level of Knowledge in configuration management and provisioning toolchain; At least one of Ansible / Chef / Puppet.
- Basic level of web development experience and setup: Apache, Nginx, MySQL
- Basic level of familiarity with Agile/Scrum process and JIRA.
- Expert level of Knowledge in AWS Cloud Services.
Primary Role
- As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
- This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
- Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
- Design & implement high performing T-SQL queries as per the functional specification.
- Create Technical Specification.
- Effective troubleshooting of technical issues and bugs.
- Package deployment and release management.
- Provides technical support to customers.
- Participate in Requirements discussions.
- Must be able to manage timelines and task priorities.
- Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
- Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
- Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
- Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
- Bachelor’s Degree or an equivalent qualification
Location- Kolkata
Process- Website
Essential Criteria:-
We therefore welcome candidates who meet the below criteria:· Must have website Process Experience (International Outbound Voice)
· Must have minimum 4 Years of International BPO exposure
· Must be in same Role (Team Leader/ Supervisor /Accounts Manager) in Web Process
· Excellent written and verbal communication
· Good facilitation & Leadership skills
Salary: Best in Industry
NOTE : CANDIDATE MUST BE FROM KOLKATA ONLY. OUTSTATION CANDIDATES ARE NOT ELIGIBLE
For Queries: Please contact in between 11 to 6 pm only Monday- Friday
HR Priya
Looking forward to hearing from you.
Best Regards
Priya Shaw
Lead Human Resource
We're looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development.
Requirements:
- Design overall architecture of the web application.
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Maintain code integrity and organisation.
- Experience working with graphic designers and converting designs to visual elements.
- Understanding and implementation of security and data protection.
- Highly experienced with back-end programming with NodeJS, you can easily design and integrate the REST APIs with front end.
- Well versed with JavaScript (frameworks such as ReactJS).
- Development experience for both mobile and desktop.
- Experience with cloud message APIs and usage of push notifications.
- Knowledge of code versioning tools such as Git.
- Knowledge about Firebase & GoLang is an added advantage.











