
· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target

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Job Title : Principal Software Architect – AI/ML & Product Innovation
Location : Bangalore, Karnataka & Trichy, Tamilnadu, India (No remote work available)
Company : Zybisys Consulting Services LLP
Reports To : CEO
Job Type : Full-Time
Experience Required: Minimum of 10+ years in software development, with at least 5 years in software architect role.
About Us:
At Zybisys, we’re not just another cloud hosting and software development company—we’re all about pushing boundaries in the FinTech world. We don’t just solve problems; we rethink how businesses operate, making things smoother, smarter, and more efficient. Our tech helps FinTech companies stay ahead in the digital game with confidence and flexibility.
Innovation is in our DNA, and we’re always on the lookout for bold thinkers who can tackle big challenges with creativity and precision. At Zybisys, we believe in growing together, nurturing talent, and building a future where technology transforms the way FinTech works.
Role Overview:
We're looking for a Principal Software Architect who’s passionate about AI/ML and product innovation. In this role, you’ll be at the forefront of designing and building smart, AI-driven solutions that tackle complex business challenges. You’ll work closely with teams across product, development, and research to shape our tech strategy and ensure everything aligns with our next-gen platform. If you love pushing the boundaries of technology and driving real innovation, this is the role for you!
Key Responsibilities:
- Architect & Design: Architect, design, and develop large-scale distributed cloud services and solutions with a focus on AI/ML, high availability, scalability, and robustness. Design scalable and efficient solutions, considering factors such as performance, security, and cost-effectiveness.
- AI/ML Integration: Spearhead the application of AI/ML in solving business problems at scale. Stay at the forefront of AI/ML technologies, trends, and industry standards to provide cutting-edge solutions
- Product Roadmap : Work closely with Product Management to set the technical product roadmap, definition, and direction. Analyze the current technology landscape and identify opportunities for improvement and innovation.
- Technology Evaluation: Evaluate different programming languages and frameworks to determine the most suitable ones for project requirements
- Component Design: Develop and oversee the creation of modular software components that can be reused and adapted across different projects.
- UI/UX Collaboration: Work closely with design teams to craft intuitive and engaging user interfaces and experiences.
- Project Oversight: Oversee projects from initiation to completion, creating project plans, defining objectives, and managing resources effectively
- Team Mentorship: Guide and inspire a team of engineers and designers, fostering a culture of continuous learning and improvement.
- Innovation & Ideation: Champion the generation of new ideas for product features, staying ahead of industry trends and customer needs.
- Research & Development: Leading initiatives that explore new technologies or methodologies.
- Strategic Planning: Participating in high-level decisions that shape the direction of products and services.
- Industry Influence: Representing the company in industry forums or partnerships with academic institutions.
- Open-Source Community Handling: Manage and contribute to the open-source community, fostering collaboration, sharing knowledge, and ensuring adherence to open-source best practices.
Qualifications:
- Experience: Minimum of 10 years in software development, with at least 5 years in a scalable software architect role.
- Technical Expertise: Proficient in software architecture, AI/ML technologies, and UI/UX principles.
- Leadership Skills: Proven track record of mentoring teams and driving cross-functional collaboration.
- Innovative Mindset: Demonstrated ability to think creatively and introduce groundbreaking ideas.
- Communication: Excellent verbal and written skills, with the ability to engage effectively with both technical and non-technical stakeholders.
- Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
What We Offer:
- A dynamic work environment where your ideas truly matter.
- Opportunities to attend and speak at industry conferences.
- Collaboration with cutting-edge technology and tools.
- A culture that values innovation, autonomy, and personal growth.

Roles and Responsibilities:
- Understand and troubleshoot technology problems and offer solutions
- Understand the technology infrastructure and Application architecture end to end
- Code review for the source code delivered by team
- Understand the business requirements and deliver it through outsourced team
- Support/lead new technology initiatives and related technology deliveries
- Take part in evaluation of new products, POC, Time bound RND and solution deliveries
- Manage teams (both internal and external)/projects within given cost and time
- Plan, execute, track and report progress of initiatives taken up
- Adopt new processes/ improve existing processes to deliver better business solutions
- Adhere to quality / info-security guidelines and processes including maintain adequate documentation
- Attend review meetings, business user meetings, IT meetings etc
Qualifications And Experience
- Minimum qualification required is Graduation in computers / electronics with an experience of 2-6 years
- Require good written and spoken communication skills
- Require ability to lead a team and manage delivery with help of partners.
- Require hands on experience in developing applications with Angular, .Net Core, Asp.Net, MVC, SQL and Node JS.
- Require proven abilities to analyze, debug and find solution to technology issues
- Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis
- Require experience in developing responsive web applications
- Require hands on experience in scaling/load balancing applications
- Require hands on experience in writing queries on SQL technologies
- Require knowledge of Windows operating systems
- Passion to learn and work on any technology
Procurement
Project Management
Preventive Maintenance
Supervision
What you will be doing:
- Participate in network and security initiatives, network designs, project plans, and deployments as well as coordinating technical issues with vendors and internal teams
- Contribute to design, installation, maintenance, vulnerability remediation, and monitoring of network and security systems
- Responsible for expert-level troubleshooting of any problems relating to global issues - participation in security incident management and response.
- Providing support and guidance to Technology teams across network and security technologies.
- Adhere to IT access-management incident response and change control procedures (ITIL)
- Continuous documentation of the IT network infrastructure including technical specifications, design documents, roll-out, and disaster recovery plans
What we are looking for:
A Network Security engineer with a solid comprehensive background in:
- Ability to manage, supervise and delegate multiple tasks
- Strong experience with SIEM and log management
- EDR (Endpoint Detection and Response - especially in Microsoft ATP, Defender or SentinelOne) configuration and management.
- Vendor management; including SOC (Security Operations Centre) providers
- Global Security Incident management support
- Experience in SD-WAN (Meraki) management and troubleshooting
- Knowledge of network security, hardening network equipment, and vulnerability scans
- Experience in Microsoft security and endpoint management tooling such as MCAS and MEM
- Excellent troubleshooting skills. Ability to rapidly identify respond to and resolve issues
- Proven experience in remote access technologies (ZScaler an advantage)
- Excellent communication skills (written and verbal).
- An ability to work under pressure and take ownership of tasks and customer issues.
- Ability to work individually and as part of a global Infrastructure Technology team with regional teams in India, UK and North America.
concepts and marrying them together to change perceptions, influence behaviour and bring awesome campaigns to life.
RESPONSIBILITIES:
1. Create compelling copies for both brand communication and performance ads.
2. Decode target audience and user personas to defining copywriting style.
3. Develop brand tone and voice based on client expectations and digital marketing objectives.
4. Create and unify copies for multiple offline and online brand assets as well as integrated
communication channels.
5. Conduct thorough research before copywriting.
6. Proof-reading and editing existing copies to check, refine, and rectify for context, verbal appeal,
and information.
7. Create content previews.
8. Visualize and create unique concepts based on briefs and translate them for art teams, for them
to transform those into creative designs.
9. Coordinate with the Content Lead or Client Servicing Teams to understand requirements and
deadlines.
10. Work with designers to prioritize design tasks and oversee execution.
EXPERIENCE:
1. 1+ years of experience as a Copywriter with a track record of handling brand communication for
clients is desirable.
2. Knowledge in- and experience with digital content creation for social media (scripts,
advertisements, brand assets, etc.) is a must. A plus if done for other media.
3. A portfolio that demonstrates your ability to turn raw ideas into beautiful and compelling
content for consumers.
SKILLS & QUALITIES:
1. Excellent command over English, both verbal and oral.
2. A keen sense of design, detail, creativity, and a flair for writing is essential.
3. Ability to prioritize projects, multi-task, and deliver under pressure.
4. Ability to understand the needs associated with every target group.
REQUISITES:
1. A portfolio that demonstrates the ability to turn raw ideas into compelling content.
Springworks is building the tools and products to enable the era of Remote/Hybrid work and our products have been used by over 350,000+ remote/hybrid employees across 10,000+ organisations and 55+ countries in the last couple of years.
The product stack from Springworks includes:
- SpringVerify — B2B verification platform,
- EngageWith — an employee recognition and rewards platform that enriches company culture,
- Trivia — a suite of real time, fun and interactive games platform for remote team-building,
- SpringRole — verified professional-profile platform backed by blockchain, and
- SpringRecruit — a forever-free applicant tracking system.
Role Overview
First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn. We are seeking a committed and result-oriented individual to join our team.
As an Operations Intern you will be responsible for:
- Helping the operations team in the day to day work.
- Preparing and sorting documents for data entry.
- Compile, verify the accuracy, and sort information according to priorities.
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
- Review data for deficiencies or errors.
- Resolving discrepancies in the information and obtaining further information for incomplete documents.
- Generate reports, store completed work in designated locations and perform backup operations.
- Take follow-up calls for verification and maintaining of MIS.
Requirements
- Attention to detail.
- Organizing abilities.
- Good communication skills.
- Good understanding of Google docs, sheets and MS Office is a must.
- Able to handle multiple tasks.
- Ability to work to time constraints.
Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.
Benefits
What’s in it for you?
We are a 100% remote company so work from anywhere in India. The intern will gain exciting real-world software engineering experience at a thriving company. We also emphasize heavily on learning - employees have access to one of the world's leading e-learning providers (Pluralsight) & an option to avail additional online learning courses if required & relevant to their role.
- Paid Internship (Monthly stipend upto INR: 21,000)
- Permanent remote/work from anywhere
- Rewards and recognitions(Surprise gift/Voucher for Intern of the month)
- Monthly reimbursement for Internet expenses - Upto INR 1500
- Opportunity to attend networking events, Shadowing and training experiences with knowledgeable professionals
- Vaccination- You can get a vaccination for yourself and can nominate 5 people of your choice to get vaccinated
- Food- Rs. 500 added to your payroll - no bills to upload
See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks
Job Responsibilities:
- Call to arrange meetings with potential customers to generate new business
- Evaluate customers skills, needs and build productive long lasting relationships
- Negotiate the terms of an agreement and close deals
- Challenge any objections with a view to getting the customer to buy Business/Revenue generation
- Meet personal and team sales targets,
- Generate or follow through sales leads
Skills:
- Strong communication, negotiation and interpersonal skills
- Self-motivated and driven

- Strong professional experience in programming primarily around C#, SQL Server.
- Focus on MVC, Jquery.
- Strong experience in Design Patterns, Multithreading, OOPS concept.
- Strong debugging skills.
- Strong database programming skills.
- Experience with JavaScript, jQuery, and other related front-end web technologies.
- Should have strong HTML, CSS & UI Development knowledge.
- Passionate about building high-quality systems with software implementation best practices.
- Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory).
- Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core.

