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· Managing large amounts of outbound calls in a timely manner.
· Identify customers' needs, clarify information, research every issue, and provide solutions.
· Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.
· Build sustainable relationships and engage customers by taking the extra mile.
· Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.
· Frequently attend training sessions to improve knowledge and performance level.
· Meet personal/team qualitative and quantitative target
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About ClickOnCare Retail Private Limited
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Machint Solutions, a US registered IT & Digital automation Products and Services organization is seeking to hire couple of LINUX ADMINISTRATORS for its office in WHITEFIELDS, KONDAPUR, HYDERABAD, TELANAGANA.
Job description
- Minimum 5 years of strong Linux (RHEL & SuSE) Admin knowledge & troubleshooting skills.
- Must know Storage integration with Linux.
- Must have strong scripting (Bash or Shell) knowledge.
- Cluster Knowledge (RHEL & SuSE)
- Monitoring & Patching tools knowledge
- Should have good experience with AWS Cloud & VMWare
- Networking Knowledge with respect to Linux
- Work Location: Machint Solutions Private Limited., Whitefields, Kondapur, Hyderabad
- Notice period: Candidates who can join in 2 weeks are preferred.
- Interview: F2F at our office - Between 11 AM and 6 PM Monday through Friday
- Budget: Market standards
Please share your updated resume on ram dot n at machint dot com with salary and notice period info to initiate the hiring process.
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Design systems independently with minimal interaction from the architects
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Lead a team of software developers to implement systems
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Continuously find ways to increase the quality of the code
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Liaising with team members, management, and clients to ensure projects are completed to
standard.
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Anticipates problems and future technical needs and takes necessary steps to address issues.
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Enthusiastically follow industry trends and developments
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Understands how various technology and tools work so that the team picks the right tool for the
job.
Requirements:
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We are seeking a dynamic and results-oriented Business Development Executive with a minimum of 5 years of experience in IT sales to join our team. This role is crucial in driving business growth, establishing and nurturing client relationships, and expanding our footprint in the competitive USA IT market.
Responsibilities:
- Conduct in-depth research to identify potential clients, industry trends, and market opportunities in the USA IT sector.
- Develop and implement lead generation strategies, which may include cold calling, targeted email campaigns, networking, and leveraging professional networks.
- Establish and maintain relationships with C-level executives, IT decision-makers, and key stakeholders to understand their IT needs and challenges.
- Articulate the value proposition of our IT products and services to potential clients, addressing how our solutions can address their specific business objectives.
- Create and customize compelling proposals and presentations tailored to clients needs and objectives.
- Skilfully negotiate terms, pricing, and contracts while ensuring win-win outcomes for both the client and our organization.
- Identify and collaborate with strategic partners and vendors to enhance our IT product and service offerings and expand our market reach.
- Meet and exceed revenue and sales targets, driving business growth and market share within the USA IT sector.
- Gather and provide valuable insights and feedback to shape the development of IT solutions and influence marketing strategies.
- Maintain accurate records of sales activities, track performance against objectives, and generate regular reports to senior management.
- Stay updated on emerging IT trends, products, and technologies, and continually enhance product knowledge.
Qualifications and Skills:
- Bachelor's degree in business, IT, or any field.
- A minimum of 5 years of successful business development and IT sales experience in the USA market.
- Comprehensive understanding of IT products, solutions, and services.
- Exceptional interpersonal, communication, and negotiation skills.
- Proven track record in closing complex IT sales deals in a competitive market.
- Results-driven with a demonstrated passion for IT sales.
- Strong project management and organizational skills.
- Proficiency in CRM software and sales analytics.
- Positive attitude, resilience, and adaptability in a dynamic business environment.
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- Ensures timely and effective completion of projects and initiatives given by the CEO.
- The Job role includes working on Sales, Marketing, Operations, as and when required.
- Oversee daily operations through collaboration with senior management and department leaders.
- Manages the CEO calendar and prioritizes their time and schedule.
- Participates with the senior management team in strategic planning and decision-making.
- Creates and maintains systems and processes to streamline operations.
- Establishes standards and procedures for hiring/operations.
- Maintains accurate confidential files and data records.
- Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
- Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives.
- Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
Have a good understanding and experience in IT Recruitment
Experience handling Vendor Management
Co-ordination with the Client for their requirement
Co-ordination, sorting, and sourcing, candidates as per Client’s requirements
Mailing and coordination
Crafting recruiting emails to attract passive candidates.
Design and update job descriptions
Screen incoming resumes and applications and forms
Source and recruit candidates by using databases, social media, etc.
C2H Role - 6 months
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
- Understanding business objectives and designing surveys to discover prospective customers preferences
- Perform a valid and reliable market research SWOT analysis
- Provide competitive analysis on various companys market offerings, identify market trends, pricing/business models, sales and methods of operation
- Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.
- Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
- Develop industry-specific, vertical-level nuances as the function matures
- Actively develop domain expertise, leveraging subject matter experts, and external sources
- Remain fully informed on market trends, other parties researches and implement best practices
- Managing existing clients, responding to them on calls, email and visits.
- Follow up on collections for overdue invoices
- Checking the internal orders, supply management and resolving quality issues if any
- Development of new business, filling new tenders and follow up on prospective Business
- Collecting market information
- Timely escalation of matters to top management for timely resolution.
- Submission of MIS Reports
MTX Group Inc. is seeking a motivated Lead DevOps Engineer to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.
Responsibilities:
- Be responsible for software releases, configuration, monitoring and support of production system components and infrastructure.
- Troubleshoot technical or functional issues in a complex environment to provide timely resolution, with various applications and platforms that are global.
- Bring experience on Google Cloud Platform.
- Write scripts and automation tools in languages such as Bash/Python/Ruby/Golang.
- Configure and manage data sources like PostgreSQL, MySQL, Mongo, Elasticsearch, Redis, Cassandra, Hadoop, etc
- Build automation and tooling around Google Cloud Platform using technologies such as Anthos, Kubernetes, Terraform, Google Deployment Manager, Helm, Cloud Build etc.
- Bring a passion to stay on top of DevOps trends, experiment with and learn new CI/CD technologies.
- Work with users to understand and gather their needs in our catalogue. Then participate in the required developments
- Manage several streams of work concurrently
- Understand how various systems work
- Understand how IT operations are managed
What you will bring:
- 5 years of work experience as a DevOps Engineer.
- Must possess ample knowledge and experience in system automation, deployment, and implementation.
- Must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
- Experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, MySQL, and Git.
- Knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, Hadoop, and others.
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Opportunity to pursue Executive Programs/ courses at top universities globally
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others
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Java, Springboot, Micro Services is a must
3 to 7 Yrs exp
Temporary WFH
Permanent WFH is also available
About InVideo:
InVideo is an online video creation platform with half a million-plus users from 150+ countries.
We believe that the future of video creation is in the browser, across devices, collaborative and easy.
InVideo has raised over $20M and is backed by marquee funds and angels like Sequoia Capital, Tiger Global, Ryan Hoover (CEO Product Hunt), Gokul Rajaram, Haresh Chawla, Anand C, Kunal Shah, Kunal Bahl, etc.
Responsibilities
· Work closely with engineers and business owners throughout the development and testing life cycle, review requirements, specifications and technical design documents
· Drive the creation of test plans and test cases, efficiently execute test cases across all functional and UI areas of our products
· Estimate, prioritize, plan and coordinate testing activities
· Design, develop and execute automation scripts using open source tools
· Identify, record, document thoroughly and track bugs
· Perform thorough regression testing when bugs are resolved
· Develop and apply testing processes for new and existing products to meet client needs
· Collaborate with internal teams (e.g. developers and product managers) to identify system requirements
· Monitor debugging process results
Requirements
· 4+ years of experience working as a Quality Assurance Engineer
· Experience in manual and automation testing
· Hands-on experience with cypress
· Bachelor’s degree in Computer Science, Computer Engineering or related field or equivalent work experience
· Understanding of QA processes and concepts including test plan, test case preparation, and testing methodologies, agile a plus
· Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance
· Define test plans, test suites, test cases as well as utilize automated tools to optimize the STLC
· Experience in Core Java, JavaScript scripting and user-level test automation
· Hands-on experience with other automated testing tools like Selenium, Appium for android and iOS
Preferred Qualifications
· Excellent verbal and written communication skills, especially excellence in technical communications with peers who may be remote.
· Good knowledge of software QA methodologies, automation tools and processes
· Experience in writing clear, concise and comprehensive test plans and test cases
· Shows creativity and initiative to improve product test coverage and effectiveness.
· Experience working in an agile/scrum development process
· Experience with performance and/or security testing is a plus
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