Role Description:
* Lead generation: Generate new customer leads through various Inbound & outbound calls and provide a healthy sale pipeline.
* Customer Assessment: Evaluate the financial situation of customers, including their income, expenses and outstanding debts, to understand their eligibility for the debt relief program.
* Debt Counseling: Provide guidance on the debt settlement process, including budgeting, savings plans, etc.
* Program Enrollment: Assist customers in enrolling in the debt relief program, explaining program benefits, requirements and next steps.
* Documentation: Ensure all necessary documentation is collected, verified and accurately recorded in the customer management system.
* Relationship management: Maintain regular contact with customers to monitor progress, address anyconcerns and encourage program adherence.
* Lead Management: Utilize the company’s CRM system to update and manage customer interactions, ensuring timely follow-up and proper lead categorization.
* Compliance: Adhere to all regulatory and company guidelines while providing debt relief solutions, maintaining the highest standards of ethics and integrity.
* Targets: Achieving the assigned monthly sales targets.
* Collaboration: Work with other departments to provide feedback on customer needs and preferences, contributing to the evolution of current programs/ development of new programs.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Whitefield Careers
About
Whitefield Careers is a recruitment and workforce solutions company specializing in connecting exceptional talent with industry-leading organizations across India. With over four years of recruitment expertise, the company provides a wide range of services including talent acquisition, staff augmentation, recruitment process outsourcing (RPO), payroll and compliance management, background verification, interview-as-a-service, and on-demand skilled deployment.
Trusted by 75+ clients and maintaining a 98% client retention rate, Whitefield Careers has successfully placed over 520 professionals across multiple industries. The company focuses on building long-term partnerships through a relationship-driven approach, helping businesses scale with the right talent while supporting professionals in advancing their careers.
In addition to recruitment services, Whitefield Careers operates Whitefield Campus, a career acceleration initiative that bridges the gap between academia and industry through placement support, mock interviews, resume-building assistance, internship opportunities, and career training programs for students and early-career professionals.
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Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business.
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Link: https://tickledmedia.com/" target="_blank">https://tickledmedia.com/ / https://sg.theasianparent.com/" target="_blank">https://sg.theasianparent.com/
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon