Industrial Automation Specialist

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

You can contact me on nine three one six one two zero one three two

UI / UX Designer for Industrial IOT Product.

User-centered design principles: Deep understanding of user needs and behaviors.

Information architecture: Organizing and structuring content for optimal user experience.

Interaction design: Creating intuitive and engaging user flows and interactions.

Wireframing & Prototyping: Creating low and high-fidelity prototypes to test and iterate designs.

Analytics & data analysis: Using data to inform design decisions and measure design effectiveness.

Visual design principles: Typography, color theory, layout, and visual hierarchy.

UI design tools: Figma, Sketch, Adobe XD, etc.

Responsive design: Designing interfaces that adapt seamlessly to various screen sizes.

Accessibility standards: WCAG guidelines for creating inclusive designs.

Front-end development basics: HTML, CSS, and JavaScript for understanding technical feasibility.

Software & Tools:

Design software: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, etc.

Prototyping tools: Figma, Adobe XD, InVision Studio, Axure, etc.

Collaboration tools: Jira, Confluence, Slack, etc.

Version control: Git or similar for managing design files.

Soft Skills:

Communication: Clearly articulating design decisions and presenting ideas to stakeholders.

Collaboration: Working effectively with cross-functional teams (developers, product managers, marketers).

Problem-solving: Identifying user pain points and developing creative solutions.

Critical thinking: Analyzing user data and feedback to make informed design decisions.

Mentorship: Guiding and supporting junior designers.

Time management: Handling multiple projects and meeting deadlines.

Adaptability: Staying current with design trends and emerging technologies.

Beyond the Basics:

Domain expertise: Industrial IOT is a plus

#HiringAlert

We are looking "SAP PMO" for Reputed Client @ Permanent Role

Experience: 10 + Years

Skills :

•Min 2 years of experience in PMO

•Good in communication skills and reporting skills

•Knowledge on SAP and high-level Process

•Knowledge on finance process

•Knowledge on Project execution Process

•Should be willing to travel and should be committed

•Activate Methodology

•S4HANA Experience

•Client/Onsite Experience

•Onsite Travel Interest

Location : Remote

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

Duties and Responsibilities:

Contribute to and influence the direction of social media strategy

- Design and execute marketing campaigns

- Analyze and report on the search performance

- Provide an SEO perspective on content creation and social media

- Improve the SEO of all company sites

- Analysis of competitor campaigns

- Regular KPI reporting

- Work closely with the SEO, online marketing and affiliate marketing teams to help coordinate all integrated online output.

Should be able to work on Designing tools like Canva, Adobe Photoshop, Lightroom, and other digital marketing designing tool.