
Job Overview:
As a Product Manager at Dhwani Rural Information Systems, you will play a critical role in the development and delivery of IT software products that support the social and development sector. You will be responsible for defining the product vision and strategy, leading the cross-functional development team, conducting market research and competitive analysis, gathering and prioritizing product and customer requirements, and working with stakeholders to ensure the success of our products.
In this role, you will have the opportunity to use your expertise in product management and passion for leveraging technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career.
Key Responsibilities:
• Building, implementing and managing software.
• Responsible for managing the product development process from concept to end life.
• Analyse user needs and market trends to define a roadmap for existing and new products.
• Identify and implement new technologies to gain a competitive advantage.
• Set the long-term vision and strategy for the company's products.
• Communicate and evangelize product vision and roadmap to internal teams and external stakeholders.
• Define and communicate product goals and own the results.
• Oversee the product line’s life cycle and anticipate any problems.
• Identify user and stakeholder needs and develop a product plan to address them.
• Conduct customer research and analysis to understand customer behaviour and needs.
• Implement quality assurance and data protection processes.
• Prioritize features and tasks using internal tools and regularly track and review the product direction.
• Gather product requirements and document them for development projects.
• Manage collaboration with internal and external teams to ensure efficient work.
• Participate in product-level discussions, ideation, and documentation.
• Provide solutions in existing projects to the respective teams.
• Filter first-level field issues.
• Participate in feasibility discussions.
• Stay in sync with the product/project team members.
• Gather requirements and write use cases or user stories.
• Ensure test cases are in place with the QA team before the next sprint.
• Participate in sprint planning on a weekly or fortnightly basis.
• Contribute to new feature development and maintenance work.
Essential Requirements:
• Strong experience in software development and management.
• Understanding of user needs and market trends.
• Ability to identify and implement new technologies.
• Strategic thinking and strong business acumen.
• Excellent communication and collaboration skills.
• Ability to prioritize tasks and manage a product line's life cycle.
• Strong problem-solving skills.
• Experience in customer research and analysis.
• Knowledge of quality assurance and data protection processes.
• Ability to manage projects and lead a team.
• Strong sense of purpose to work in the tech for good, ICT4D, or social impact space.

About Dhwani Rural Information Systems
About
Dhwani RIS's journey began in 2012, fueled by a passion for leveraging technology to drive social change. It all started during an internship at the Institute of Rural Management Anand (IRMA), where our founders, Sunandan Madan and Swapnil Agarwal, worked closely with rural NGOs and grassroots organizations. They quickly recognized a significant gap—many of these organizations struggled to integrate technology into their work.
This realization became a mission. They saw the need for a unique approach—one that combined a deep understanding of both technology and the development sector. A one-size-fits-all solution wouldn't work; each organization faced unique challenges. So, they set out to create tailored, context-specific tech solutions to empower these groups, bridging the gap between technology and social impact. This vision became the foundation of Dhwani RIS, where we continue to innovate and drive change.
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• Experience with server-side templating languages
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Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
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Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills

❖ Own the development practices, processes, and standards for your
team
❖ Own the technical architecture, drive engineering design, and shoulder
critical decisions
❖ Understand, prioritise and deliver the feature roadmap while chipping away at the
technical debt
❖ Work effectively with a cross-functional team of product managers, designers,
developers, and QA
❖ Own the communication of the team’s progress and perception of the team itself
❖ Collaborate with the Support team to keep track of and triage technical issues and
track them through to resolution
❖ Collaborate with Talent Acquisition to drive sourcing, screening, interviewing, and
recruitment of the right talent for your team
❖ Continuously improve the productivity of your team by identifying investments in
technology, process, and continuous delivery
❖ Own the morale of your team, unblock them at critical junctures, break ties in a
timely manner
❖ Own the careers of your team members, deliver regular and timely feedback,
represent your team for annual reviews and reward your performers
❖ You will nurture and grow the team in order to deliver path-breaking solutions, as
outlined above, for the business in the coming years
REQUIREMENTS
❖ Excellent leadership skills to manage and mentor teams
❖ Bachelor's Degree in a technical field
❖ 8+ years of total relevant experience with a minimum of two years of experience
being a reporting manager for a high performing engineering team
❖ Experience designing and implementing distributed systems
❖ Superior management skills to manage multi-engineer projects and experience in
delivering high-quality projects on time
❖ Track record of individual technical achievement
❖ Excellent Php/Java, Python, Javascript, MySql skills
❖ Experience developing software in a commercial software product development
environment
❖ Experience leading teams that built software products for scale
❖ Excellent communication skills, open, collaborative, and proven team player
❖ Experience working with global customers and experience with agile processes and
Serverless Architecture is a plus
CANDIDATES MUST HAVE:
❖ Php/Java, Python, Javascript, MySql
❖ Must have experience in building a commercial software product
development environment.
❖ Team lead experience.
❖ Says product based experience.
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- Provides analysis of security protection technologies as necessary.
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- Desktop applications like MS Office
- Fluency in English
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Qualification
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