Product Manager (SaaS) at Dhwani Rural Information Systems · Gurugram · 2 - 10 years · ₹10L - ₹15L / yr · Bootstrapped · Posted 15 May 2023
Job Overview:
As a Product Manager at Dhwani Rural Information Systems, you will play a critical role in the development and delivery of IT software products that support the social and development sector. You will be responsible for defining the product vision and strategy, leading the cross-functional development team, conducting market research and competitive analysis, gathering and prioritizing product and customer requirements, and working with stakeholders to ensure the success of our products.
In this role, you will have the opportunity to use your expertise in product management and passion for leveraging technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career.
Key Responsibilities:
• Building, implementing and managing software.
• Responsible for managing the product development process from concept to end life.
• Analyse user needs and market trends to define a roadmap for existing and new products.
• Identify and implement new technologies to gain a competitive advantage.
• Set the long-term vision and strategy for the company's products.
• Communicate and evangelize product vision and roadmap to internal teams and external stakeholders.
• Define and communicate product goals and own the results.
• Oversee the product line’s life cycle and anticipate any problems.
• Identify user and stakeholder needs and develop a product plan to address them.
• Conduct customer research and analysis to understand customer behaviour and needs.
• Implement quality assurance and data protection processes.
• Prioritize features and tasks using internal tools and regularly track and review the product direction.
• Gather product requirements and document them for development projects.
• Manage collaboration with internal and external teams to ensure efficient work.
• Participate in product-level discussions, ideation, and documentation.
• Provide solutions in existing projects to the respective teams.
• Filter first-level field issues.
• Participate in feasibility discussions.
• Stay in sync with the product/project team members.
• Gather requirements and write use cases or user stories.
• Ensure test cases are in place with the QA team before the next sprint.
• Participate in sprint planning on a weekly or fortnightly basis.
• Contribute to new feature development and maintenance work.
Essential Requirements:
• Strong experience in software development and management.
• Understanding of user needs and market trends.
• Ability to identify and implement new technologies.
• Strategic thinking and strong business acumen.
• Excellent communication and collaboration skills.
• Ability to prioritize tasks and manage a product line's life cycle.
• Strong problem-solving skills.
• Experience in customer research and analysis.
• Knowledge of quality assurance and data protection processes.
• Ability to manage projects and lead a team.
• Strong sense of purpose to work in the tech for good, ICT4D, or social impact space.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Dhwani Rural Information Systems
About
Dhwani RIS's journey began in 2012, fueled by a passion for leveraging technology to drive social change. It all started during an internship at the Institute of Rural Management Anand (IRMA), where our founders, Sunandan Madan and Swapnil Agarwal, worked closely with rural NGOs and grassroots organizations. They quickly recognized a significant gap—many of these organizations struggled to integrate technology into their work.
This realization became a mission. They saw the need for a unique approach—one that combined a deep understanding of both technology and the development sector. A one-size-fits-all solution wouldn't work; each organization faced unique challenges. So, they set out to create tailored, context-specific tech solutions to empower these groups, bridging the gap between technology and social impact. This vision became the foundation of Dhwani RIS, where we continue to innovate and drive change.
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Gurugram
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Location : Remote (India)
Roles & Responsibilities
Product Strategy & Discovery
- Identify customer, business, and market opportunities through stakeholder engagement, customer research, discovery workshops, and data analysis.
- Define product vision, roadmap, value proposition, success metrics, and prioritization aligned with business objectives.
- Translate business and customer needs into product requirements, user stories, PRDs, and acceptance criteria.
- Own and continuously prioritize the product backlog based on business value, feasibility, dependencies, risks, and strategic priorities.
AI & Digital Innovation
- Identify and evaluate opportunities to leverage Generative AI, automation, and emerging technologies across products and business processes.
- Define AI-focused use cases, business cases, success metrics, user journeys, and MVP/PoC strategies.
- Collaborate with AI/ML, data, architecture, and engineering teams to convert AI opportunities into scalable product solutions.
- Drive adoption of AI across the product lifecycle and SDLC, including discovery, requirements management, development, testing, analytics, documentation, and support.
- Contribute to enterprise-wide AI initiatives and help scale successful AI PoCs into production-ready solutions.
Presales, Consulting & Solutioning
- Lead or contribute to RFP responses, proposals, client discovery sessions, workshops, and solution presentations.
- Understand client challenges and translate them into digital transformation, modernization, and AI-driven product opportunities.
- Develop solution concepts, use cases, product capabilities, roadmaps, value propositions, and implementation strategies.
- Partner with engineering, UX, architecture, delivery, and commercial teams to define scope, estimates, assumptions, dependencies, risks, and solution feasibility.
- Support client engagements and identify opportunities for account growth through product enhancements, modernization initiatives, and AI adoption.
Product Delivery & Governance
- Partner with UX, engineering, QA, architecture, and delivery teams to ensure successful product execution and delivery.
- Facilitate sprint planning, backlog refinement, UAT/SIT activities, release planning, production validation, and defect prioritization.
- Monitor product KPIs, delivery metrics, adoption, business outcomes, risks, and dependencies.
- Drive stakeholder alignment and continuous improvement throughout the product lifecycle.
- Mentor and guide Product Managers and product team members to strengthen product thinking, decision-making, stakeholder management, and delivery excellence.
Customer & Business Outcomes
- Leverage customer feedback, product analytics, experimentation, and market insights to drive continuous product improvement.
- Lead adoption and successful rollout of new capabilities through effective stakeholder engagement, communication, and change management.
- Ensure products and solutions deliver measurable customer, business, and operational outcomes.
Core Competencies
- Product strategy, discovery, roadmap planning, prioritization, and backlog management.
- Generative AI, AI product thinking, AI use-case identification, and digital innovation.
- Presales, consulting, solutioning, RFP response management, and client engagement.
- Strong business acumen with the ability to connect technology initiatives to business outcomes.
- Excellent communication, presentation, facilitation, and stakeholder management skills.
- Strong understanding of Agile/Scrum methodologies and end-to-end product delivery.
- Ability to collaborate effectively with engineering, architecture, UX, QA, data, and AI/ML teams.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to manage ambiguity, multiple workstreams, and senior client stakeholders.
Qualifications
- B.E./B.Tech in Computer Science, Information Technology, Engineering, or an equivalent discipline.
- MBA or certifications in Product Management, Business Analysis, or related fields preferred.
- 10+ years of experience in Product Management, Product Ownership, or Business Analysis.
- Experience working in Agile/Scrum environments with cross-functional technology teams.
- CSPO, PSPO, CBAP, or CCBA certifications are desirable.
Roles & Responsibilities
Product Strategy & Discovery
- Identify customer, business, and market opportunities through stakeholder engagement, customer research, discovery workshops, and data analysis.
- Define product vision, roadmap, value proposition, success metrics, and prioritization aligned with business objectives.
- Translate business and customer needs into product requirements, user stories, PRDs, and acceptance criteria.
- Own and continuously prioritize the product backlog based on business value, feasibility, dependencies, risks, and strategic priorities.
AI & Digital Innovation
- Identify and evaluate opportunities to leverage Generative AI, automation, and emerging technologies across products and business processes.
- Define AI-focused use cases, business cases, success metrics, user journeys, and MVP/PoC strategies.
- Collaborate with AI/ML, data, architecture, and engineering teams to convert AI opportunities into scalable product solutions.
- Drive adoption of AI across the product lifecycle and SDLC, including discovery, requirements management, development, testing, analytics, documentation, and support.
- Contribute to enterprise-wide AI initiatives and help scale successful AI PoCs into production-ready solutions.
Presales, Consulting & Solutioning
- Lead or contribute to RFP responses, proposals, client discovery sessions, workshops, and solution presentations.
- Understand client challenges and translate them into digital transformation, modernization, and AI-driven product opportunities.
- Develop solution concepts, use cases, product capabilities, roadmaps, value propositions, and implementation strategies.
- Partner with engineering, UX, architecture, delivery, and commercial teams to define scope, estimates, assumptions, dependencies, risks, and solution feasibility.
- Support client engagements and identify opportunities for account growth through product enhancements, modernization initiatives, and AI adoption.
Product Delivery & Governance
- Partner with UX, engineering, QA, architecture, and delivery teams to ensure successful product execution and delivery.
- Facilitate sprint planning, backlog refinement, UAT/SIT activities, release planning, production validation, and defect prioritization.
- Monitor product KPIs, delivery metrics, adoption, business outcomes, risks, and dependencies.
- Drive stakeholder alignment and continuous improvement throughout the product lifecycle.
- Mentor and guide Product Managers and product team members to strengthen product thinking, decision-making, stakeholder management, and delivery excellence.
Customer & Business Outcomes
- Leverage customer feedback, product analytics, experimentation, and market insights to drive continuous product improvement.
- Lead adoption and successful rollout of new capabilities through effective stakeholder engagement, communication, and change management.
- Ensure products and solutions deliver measurable customer, business, and operational outcomes.
Core Competencies
- Product strategy, discovery, roadmap planning, prioritization, and backlog management.
- Generative AI, AI product thinking, AI use-case identification, and digital innovation.
- Presales, consulting, solutioning, RFP response management, and client engagement.
- Strong business acumen with the ability to connect technology initiatives to business outcomes.
- Excellent communication, presentation, facilitation, and stakeholder management skills.
- Strong understanding of Agile/Scrum methodologies and end-to-end product delivery.
- Ability to collaborate effectively with engineering, architecture, UX, QA, data, and AI/ML teams.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to manage ambiguity, multiple workstreams, and senior client stakeholders.
Qualifications
- B.E./B.Tech in Computer Science, Information Technology, Engineering, or an equivalent discipline.
- MBA or certifications in Product Management, Business Analysis, or related fields preferred.
- 10+ years of experience in Product Management, Product Ownership, or Business Analysis.
- Experience working in Agile/Scrum environments with cross-functional technology teams.
- CSPO, PSPO, CBAP, or CCBA certifications are desirable.
Location - India (Remote)
Job Description
This is a remote position.
Our Core Value
- Client Success: Our clients’ success is our success
- Extreme Ownership: We own our work and its outcomes fully
- Proactive Collaboration: Teamwork elevates us all
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions
- Effective Feedback: Honest, constructive feedback fosters improvement
- Proactive Collaboration: Teamwork elevates us all
Experience Level
We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results
Role Overview
As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.
A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution
Key Responsibilities
- Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
- Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
- Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
- Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively
Requirements
What We're Looking For
- Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
- Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
- Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
- Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
- Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
- Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process
Benefits
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon