Solution Developer

Requirements:

• Strong C/C++ programming and debugging skills in a Linux environment.
• Experience with Design Patterns, ACE Framework, and Socket Programming.
• Experience in Multi-threaded software development for Multicore Architectures.
• Experience in VOIP application development, preferably on client/server platforms.
• Understanding of system performance and scaling.
• Experience in embedded software development.
• Excellent problem solving/debugging skills design, develop, troubleshoot and debug.
• Software programs for databases, applications, tools, networks etc.

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

Position: Customer Success Associate

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

Experience: 2+ years

• You have 3+ years of experience using Golang/ Go Programming development language.
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes

Technical Proficiency:
Experience in leading self-service offering to business users. Tableau experience in Architecture, Administration and development is must.

• Experience in supporting and administration of middleware software systems in an enterprise setting. Excellent troubleshooting skills in a complex enterprise environment.
• Hadoop / Big Data domain experience is required, as is exposure to ecosystem technologies such as Hive, Impala and Spark.
  Data Warehouse/ETL design and development methodologies knowledge and experience required
• Scripting experience in Linux shell scripting and Python.
• Good SQL skills.
• Integrate/roll-out/administer/sustain/upgradeour installations of vendor BI products on Linux.
• Ensure products are configured properly to meet the necessary security, supportability, and performance requirements.
  Experience with developing frameworks and utility services including logging/monitoring
  
  Leadership Skills:
  o    Lead the team on Strategic BI and Big Data Governance.
  o    Excellent organization skills, attention to detail
  o    Demonstrated sense of responsibility and capability to deliver quickly
  o    Ability to build strong relationships in a multi-cultural environment across all levels within IT
  o    Promotes continuous process improvement especially in code quality, testability & reliability
  o    Exceptional strategic analysis, problem solving, issue resolution and decision making skills
  o    Excited about rapid changes in the market/domain and being flexible to adopt newer technologies and methods.
  
  Education:

JOB DESCRIPTION - UI UX DESIGNER

Years of Experience: 1-3 years

Qualification: Any Graduate

Department: Technology

Skills Required:

Adobe Creative Suite (Photoshop, Illustrator, indesign) (After Effect will be a great add on), Sketch, Figma, Basic Html understanding, Basic knowledge on user journey and user usability.

Primary Function:

Overall responsible for creating design solutions that have a high visual impact. The role involves listening to clients and understanding their needs before making design decisions. Develop creative ideas and concepts, choosing the appropriate media and style to meet the client's objectives.

Major Responsibilities:

1. Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements

1. Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping

1. Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design

1. Must have average above average knowledge of the Adobe Suite
2. Must be able to look at the product as a whole to design workflows that scale
3. Must be able to measure UX changes and suggest further improvements
4. Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX8. Should follow the style guide and design according to the guidelines

1. Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed

1. Should be able to build reusable UI components
2. Good communication with the product and engineering teams to assess feasibility of UI components

1. Experience with motion/interaction design a plus
2. Must know the Adobe Creative Suite well. Must also be familiar with prototyping tool

• Should be passionate about transforming sales, service and marketing and whose values align with that of Casey Foods.
• Should have high emotional intelligence and genuine empathy for others through which he should be able to maximize the impact by understanding the motivations of the team and adapting through effective communications.
• Should be a positive game player having a track record of at least 12-15 years of experience of leading and empowering groups towards driving improvement while navigating change and simultaneously winning.
• Should be able to create a culture of transparency and focussed improvement while having fun and fostering a strong team environment.
• Should be a data driven personality who could leverage and communicate using data to improve core marketing strategies that matters to the individual of our team.
• Should have well experienced in managing or being managed in a structural sales environment.