Tech Support SAS Administrator at TechUnity Software Systems India Pvt Ltd; · Coimbatore · 5 - 7 years · ₹10L - ₹18L / yr · Profitable · Posted 4 Mar 2025
Job description
We are seeking a skilled Level 1/Level 2 SAS Administrator with at least 3 years of experience to provide technical support to our US-based clients. This is an onsite role requiring availability during night shifts (US time zones). The successful candidate will be responsible for managing and maintaining SAS environments, troubleshooting technical issues, performing installations and upgrades, and ensuring optimal system performance. This role demands strong analytical and problem-solving skills to resolve complex challenges while providing proactive and reliable support.
Key Responsibilities:
- SAS Environment Management: Administer SAS servers and tools, including configuration, performance tuning, and routine maintenance of SAS applications.
- SAS Grid Management: Manage SAS Grid environments, ensuring efficient workload balancing and high availability.
- Metadata Management: Manage SAS metadata, including user account creation, role assignment, permissions, and library configuration.
- Issue Troubleshooting: Diagnose and resolve SAS server and application issues such as performance bottlenecks, user access problems, and system errors.
- System Administration: Perform SAS installations, upgrades, hotfixes, and patch management across development, testing, and production environments.
- SAS Migration & Upgrade: Plan and execute SAS environment migrations and upgrades with minimal downtime.
- Batch Job Management: Schedule and monitor batch jobs using tools such as SAS Flow Manager or LSF to ensure timely data processing and adherence to SLAs.
- Backup and Recovery: Conduct regular metadata and system backups, validate backup integrity, and manage restoration processes during disaster recovery scenarios.
- Incident Management: Manage tickets (e.g., P1, P2) for SAS-related issues using ITSM tools like ServiceNow or JIRA, ensuring timely resolution and communication updates.
- Security Management: Implement and review security policies, renew SAS licenses and SSL certificates, and conduct periodic access audits.
- Monitoring and Maintenance: Monitor SAS server health, analyze usage metrics and logs, and proactively address potential issues.
- Documentation: Develop and maintain comprehensive documentation for SAS environment configurations, troubleshooting procedures, and operational processes.
Required Qualifications:
- Minimum of 3 years of hands-on experience in SAS Administration, managing enterprise-level SAS environments.
- Expertise in SAS tools such as SAS Management Console, SAS Enterprise Guide, and SAS Studio.
- Strong understanding of operating systems (Linux/UNIX, Windows) and database systems (e.g., Teradata, Oracle, SQL).
- Experience with batch job scheduling and monitoring tools (e.g., Flow Manager, BMC Control-M).
- Proven experience troubleshooting SAS environment issues, including metadata management and performance tuning.
- Experience in SAS Grid, SAS Metadata, SAS Migration, and SAS Upgrades.
- Excellent verbal and written communication skills, with the ability to effectively interact with US-based clients.
- Willingness to work onsite during night shifts in alignment with US time zones.
If you are a dedicated SAS Administrator looking to work in a challenging and rewarding environment, we encourage you to apply.
Shubham Vishwakarma
Full Stack Developer - Averlon
About TechUnity Software Systems India Pvt Ltd;
About
Company social profiles
Similar jobs (4)
SAS 9.4 Admin (Hands on exp with SAS 9.4 M7/ 8/ 9 installed in Grid Platforms, Viya 3x or 4x versions), Linux, Oracle/SQL
Job Summary
We are looking for a SAS 9.4 Administrator with strong hands-on experience in SAS administration, Linux, and database environments. The candidate should have experience working with SAS Grid platforms and SAS Viya environments.
Key Responsibilities
- Administer and support SAS 9.4 environments, preferably M7/M8/M9.
- Hands-on experience with SAS 9.4 installed on Grid Platforms.
- Manage SAS servers, services, users, access, configurations, and troubleshooting.
- Perform installation, configuration, upgrades, patching, and maintenance of SAS environments.
- Support SAS Grid infrastructure and resolve environment-related issues.
- Experience with SAS Viya 3.x or Viya 4.x is required/preferred.
- Work on Linux/Unix environments for administration and troubleshooting.
- Support database connectivity and administration involving Oracle / SQL.
- Monitor system performance, availability, and application health.
- Troubleshoot SAS application, server, connectivity, and job-related issues.
- Coordinate with infrastructure, database, and application teams for issue resolution.
Mandatory Skills
- SAS 9.4 Administration
- SAS 9.4 M7 / M8 / M9
- SAS Grid
- Linux
- Oracle / SQL
- SAS Viya 3.x or 4.x
- Immediate Joiner
- 4–6 Years of Experience
SAS 9.4 Administrator – Job Description
Location: WFO – Immediate Joiner
Experience: 5+ Years
Key Responsibilities:
- Administer and support SAS 9.4, with hands-on experience in SAS 9.4 M7/M8/M9 environments.
- Manage and maintain SAS Grid platforms, including installation, configuration, monitoring, and troubleshooting.
- Hands-on experience with SAS Viya 3.x or Viya 4.x environments.
- Perform SAS application, server, user, access, and environment administration.
- Monitor system performance, troubleshoot issues, and support incident/problem resolution.
- Work with Linux/Unix environments for administration, scripting, and troubleshooting.
- Manage and support Oracle and SQL databases integrated with SAS environments.
- Perform deployments, upgrades, patching, configuration changes, and environment maintenance.
- Coordinate with application, database, infrastructure, and support teams for issue resolution.
- Prepare technical documentation and follow operational procedures and security standards.
Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon