Job description
We are seeking a skilled Level 1/Level 2 SAS Administrator with at least 3 years of experience to provide technical support to our US-based clients. This is an onsite role requiring availability during night shifts (US time zones). The successful candidate will be responsible for managing and maintaining SAS environments, troubleshooting technical issues, performing installations and upgrades, and ensuring optimal system performance. This role demands strong analytical and problem-solving skills to resolve complex challenges while providing proactive and reliable support.
Key Responsibilities:
- SAS Environment Management: Administer SAS servers and tools, including configuration, performance tuning, and routine maintenance of SAS applications.
- SAS Grid Management: Manage SAS Grid environments, ensuring efficient workload balancing and high availability.
- Metadata Management: Manage SAS metadata, including user account creation, role assignment, permissions, and library configuration.
- Issue Troubleshooting: Diagnose and resolve SAS server and application issues such as performance bottlenecks, user access problems, and system errors.
- System Administration: Perform SAS installations, upgrades, hotfixes, and patch management across development, testing, and production environments.
- SAS Migration & Upgrade: Plan and execute SAS environment migrations and upgrades with minimal downtime.
- Batch Job Management: Schedule and monitor batch jobs using tools such as SAS Flow Manager or LSF to ensure timely data processing and adherence to SLAs.
- Backup and Recovery: Conduct regular metadata and system backups, validate backup integrity, and manage restoration processes during disaster recovery scenarios.
- Incident Management: Manage tickets (e.g., P1, P2) for SAS-related issues using ITSM tools like ServiceNow or JIRA, ensuring timely resolution and communication updates.
- Security Management: Implement and review security policies, renew SAS licenses and SSL certificates, and conduct periodic access audits.
- Monitoring and Maintenance: Monitor SAS server health, analyze usage metrics and logs, and proactively address potential issues.
- Documentation: Develop and maintain comprehensive documentation for SAS environment configurations, troubleshooting procedures, and operational processes.
Required Qualifications:
- Minimum of 3 years of hands-on experience in SAS Administration, managing enterprise-level SAS environments.
- Expertise in SAS tools such as SAS Management Console, SAS Enterprise Guide, and SAS Studio.
- Strong understanding of operating systems (Linux/UNIX, Windows) and database systems (e.g., Teradata, Oracle, SQL).
- Experience with batch job scheduling and monitoring tools (e.g., Flow Manager, BMC Control-M).
- Proven experience troubleshooting SAS environment issues, including metadata management and performance tuning.
- Experience in SAS Grid, SAS Metadata, SAS Migration, and SAS Upgrades.
- Excellent verbal and written communication skills, with the ability to effectively interact with US-based clients.
- Willingness to work onsite during night shifts in alignment with US time zones.
If you are a dedicated SAS Administrator looking to work in a challenging and rewarding environment, we encourage you to apply.

About TechUnity Software Systems India Pvt Ltd;
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Application Monitoring
Position Description
JD2 – SRE: Digital Channels Application Support
Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)
Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)
Responsibilities
Act as SRE for Digital Banking, Middleware, and Infra components.
Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.
Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).
Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.
Support API-driven integrations with third-party fintech/payment partners.
Perform proactive monitoring, certificate renewals, and infra health checks.
Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).
Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.
Support release and deployment readiness for digital channels in ODC environment.
Conduct RCA for major incidents and recommend resilience & scalability improvements.
Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).
Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).
Partner with client stakeholders to maintain operational stability and high availability.
Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.
Participate in DR drills, HA testing, and compliance audits.
Core Technologies (L2 / Deep Knowledge)
OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.
Common Tools (L1.5 – Awareness for All)
Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.
Must Have Skills
Strong experience in Digital Banking & Middleware application support.
Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.
Infra knowledge (servers, certificates, OS, networking).
Strong observability and monitoring (Dynatrace, Logscale, Splunk).
Incident management & RCA leadership, especially in client-facing bridge calls.
Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).
Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).
Ability to work under strict SLAs and regulatory environments.
Nice to Have
Kafka, VFaas, F5/Datapower, Akamai Control Center.
Salesforce (Apex), Pega, SharePoint.
Java, Node.js, JavaScript, Python, C#.
ETL, Hadoop, Teradata, Bigdata.
Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).
Job Title: Sales Executive – Building Material Industry
Location(s): Ankleshwar, Bharuch, Surat, Mumbai, Palghar, Dahej
Experience Required: Minimum 2 Years
Industry: Building Material (AAC Blocks, ALC Wall Panels, Cement, Tiles, etc.)
Job Summary:
We are seeking an experienced and target-driven Sales Executive with proven expertise in the building material industry. The ideal candidate should have hands-on experience in selling products such as AAC blocks, ALC wall panels, cement, tiles, or similar construction materials. The candidate will be responsible for developing sales in the assigned region, building strong relationships with builders, contractors, architects, and dealers, and ensuring revenue growth.
Key Responsibilities:
- Develop and execute regional sales strategies to achieve sales targets.
- Identify and onboard new customers including builders, contractors, dealers, and distributors.
- Promote and sell products like AAC blocks, wall panels, cement, and tiles.
- Conduct regular site visits, customer meetings, and product demos.
- Maintain and expand the customer database in the assigned territory.
- Track competitor activities and provide market intelligence reports.
- Ensure timely collection of payments and manage accounts receivable.
- Coordinate with logistics and back-end teams for order fulfillment.
- Participate in industry events, exhibitions, and promotional activities.
Key Requirements:
- Minimum 2 years of sales experience in building materials (AAC blocks, cement, tiles, etc.).
- Strong network and relationships in the construction and real estate industry.
- Excellent communication, negotiation, and presentation skills.
- Willingness to travel extensively within the assigned territory.
- Self-motivated, target-oriented, and customer-centric approach.
- Basic proficiency in MS Office and CRM tools.
mail updated resume with current salary-
Email: etalenthire[at]gmail[dot]com
satsh: 88O 27 49 743
MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology.
We are seeking a skilled and dedicated full-time/Part Time person for Video Creator of Biology/Botany Needed,offering a base pay of INR 5000-7000 with an INR 2000-3000 performance bonus to based on work performance. It can increased to 10-15k INR as well according to your performance. Monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.
Join a fast-growing health supplement startup as a Customer Experience Executive! We’re seeking a passionate professional to enhance customer satisfaction and drive sales.
Job Responsibilities:
✅ Make outbound calls for feedback, upselling & cross-selling
✅ Address customer queries & grievances professionally
✅ Build strong customer relationships and ensure retention
✅ Maintain accurate records of interactions & sales
✅ Collaborate with teams for seamless customer experience
Work from Gurgaon Office.
Technical Customer Support
- Ability to work in team environment
- Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
- Ability to work flexible hours ,including evenings and weekends.
- Earlier experience into chat and call support process.(Technical support experience)
- Customer oriented approach and ability to adapt different situations
- Hands on experience on MS office suite.
- Ability to multitask and problem solving skills
- 0-2 years of experience
- Excellent communications skills written and verbal.
Responsible for :
- Respond to customer queries via chat or phone in a timely and professional manner.
- Proactively responding on tickets or issues.
- Resolve customer queries or issues with required solutions
- Coordinate with internal teams for query resolution.
- Provide required information about products and services offered by Provakil.
- Update customer information and issue details in ticketing platform
- Analysing the challenges faced by clients and passing the details to technical team.
- Should be aware of product feature updates.
- Flexible in working shifts
Requirement:
- Respond to customer queries or technical issues via email in a timely and professional manner.
- Resolve customer complaints or issues by providing appropriate solution or alternatives.
- Should have knowledge of API integration, cloud based tool.
- Interact with cross team to get the issues resolved.
- Hands on experience on CRM or any ticketing system.
- Should be able to lead meetings and training sessions.
- Worked in customer facing environment.
- Troubleshoot technical issues at level 1 and level 2 .
- Handled customer escalations and worked on escalation matrix
- Provide weekly status on ticket received and resolved
Additionally,
Excellent communication verbal and written.
Handled enterprise client issues in previous experience.
Bachelor’s degree in CS or IT or related field.
1. Work with product managers, product marketing and engineers to produce and maintain world-class documentation, including user guides, integration guides, API developer guides, and platform documentation (tooltips, welcome instructions)
2. Buil and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques
3. Learn complex concepts, and communicate the information in a way that is engaging and understood by users
4. Act as an editor to ensure consistency in training documentation
Why should you join us?
We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:
1. Competitive Salary
2. Company paid Health Insurance
3. Friendly and supportive work culture
4. Other perks such as free snacks and an informal dress code
Our Engineering team values productivity, integrity, and pragmatism.
What Will You Do
● Improve automation code structure and framework architecture in terms of
maintainability, execution speed, and coverage; write, co-write, and review test
design/plan documentation
● Own communication throughout the sprint/release cycle, quality of features, and the
delivery of the entire feature
● Lead new language/framework POC within the technical focus area
● Drive the design/code review process for test automation, seeking and providing
constructive criticism
● Ensure your team has strong sets of documentations and journals of how their test
design and architecture/product evolves over time.
● Lead effort in working with other teams and counterparts to solve problems affecting the
team's overall delivery
● Participate in the prioritization of cross-team automation initiatives & lead those within
your own team
● Participate/Support in production/Customer deployment.
What you will Bring
● 10+ years of experience in professional testing
● Familiarity with Microservices architecture
● Deep understanding of Manual & Automation test methodologies and principles
● Strong problem-solving, interpersonal, organizational, and time management skills
● Passion for self-improvement and continual learning
● Great attitude and adaptable to taking on many diverse responsibilities
● Experience working with Web and API Testing - both manual & automation
● Experience using tools such as Jira, Git, Selenium, RestAssured, TestNG,CI/CD
pipelines.
● Experience in setting up test Infra for Functional and Non-Functional testing.
● Experience working with programming languages like Java/Python.
● Experience working with Agile process management methodology
● Experience of Performance / Security Testing and Linux/Unix commands
- Building and setting up new development tools and infrastructure
- Understanding the needs of stakeholders and conveying this to developers
- Working on ways to automate and improve development and release
processes - Testing and examining code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity
threats - Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning out projects and being involved in project management decisions
- BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
- 4+ years of overall development experience.
- Strong understanding of cloud deployment and setup
- Hands-on experience with tools like Jenkins, Gradle etc.
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate deployment
- Design procedures for system troubleshooting and maintenance
- Skills and Qualifications
- Proficient with git and git workflows
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Job Description:
- Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls).
- Reach out to new customers and explain to them about benefits of the Services/Product Offered.
- Initiate repeat sales by follow up phone calls from existing customers.
- Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers
- Adhere to quality standards and processes within defined metrics.
Required Skills:
- Good communication skills
- Active listening skills
- Strong convincing skills
- Client handling skills
- Ability to handle stress and rejection in soliciting clients
Desired Skills:
- Prior experience in sales/business development/voice process will be preferred
- Solution oriented with effective problem solving skills
- Knowledge of various online portals will be an added advantage.
REQUIREMENT:
- Previous experience of working in large scale data engineering
- 4+ years of experience working in data engineering and/or backend technologies with cloud experience (any) is mandatory.
- Previous experience of architecting and designing backend for large scale data processing.
- Familiarity and experience of working in different technologies related to data engineering – different database technologies, Hadoop, spark, storm, hive etc.
- Hands-on and have the ability to contribute a key portion of data engineering backend.
- Self-inspired and motivated to drive for exceptional results.
- Familiarity and experience working with different stages of data engineering – data acquisition, data refining, large scale data processing, efficient data storage for business analysis.
- Familiarity and experience working with different DB technologies and how to scale them.
RESPONSIBILITY:
- End to end responsibility to come up with data engineering architecture, design, development and then implementation of it.
- Build data engineering workflow for large scale data processing.
- Discover opportunities in data acquisition.
- Bring industry best practices for data engineering workflow.
- Develop data set processes for data modelling, mining and production.
- Take additional tech responsibilities for driving an initiative to completion
- Recommend ways to improve data reliability, efficiency and quality
- Goes out of their way to reduce complexity.
- Humble and outgoing - engineering cheerleaders.











