IT Sales Executive

Job Description:

• Provide pre-sales technical assistance and product education to customers.
• Respond to inquiries and resolve issues promptly to ensure customer satisfaction.
• Collaborate with the sales team to develop and implement effective sales strategies.
• Identify opportunities for up-selling and cross-selling our products and services.
• Utilize engineering knowledge to understand customer needs and recommend suitable products or solutions.
• Conduct product demonstrations and technical presentations.
• Prepare and deliver accurate and competitive sales quotations, proposals, and contracts.
• Ensure all customer communications are clear, professional, and effective.
• Build and maintain strong relationships with existing and potential customers.
• Act as the primary point of contact for customer inquiries and follow up on leads.
• Work closely with the engineering, marketing, and manufacturing, accounts and logistics teams to ensure alignment between customer needs and product offerings.
• Track and report on sales activities, including lead generation, customer interactions, and sales performance.
• Provide regular updates to senior management

Job Summary

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have a strong visual sense, a good understanding of design

principles, and the ability to translate briefs into compelling visual concepts across digital and print platforms.

Key Responsibilities

* Create visual designs for digital and offline assets, including social media posts, banners, presentations, brochures, posters, and branding materials

* Develop creative concepts based on briefs, brand guidelines, and project requirements

* Collaborate with creative leads, content writers, and marketing teams to deliver high-quality outputs

* Ensure consistency of brand identity across all design deliverables

* Make revisions based on internal or client feedback within defined timelines

* Manage projects simultaneously while meeting deadlines

* Prepare final artwork files for production or digital publishing

Required Skills & Qualifications

* Bachelor’s degree or diploma in Graphic Design, Visual Communication, or related field

* Minimum 1 year of relevant work experience

* Strong proficiency in Adobe Creative Suite

* Good understanding of typography, layout, color theory, and composition

* Ability to conceptualize and execute creative ideas independently

* Strong attention to detail and visual aesthetics

* Good communication and teamwork skills

Preferred Skills (Good to Have)

* Experience in social media creatives and digital marketing design

* Basic knowledge of motion graphics

* Experience working in an agency or fast-paced environment

What We Offer

* Opportunity to work on diverse brands and creative projects

* Collaborative and creative work environment

* Learning and growth opportunities

Pivelabs, an AI-powered SaaS startup for the global digital marketing industry, is seeking a passionate Marketing Specialist. This role involves owning and executing growth initiatives by identifying and scaling alternative acquisition channels to drive awareness, sign-ups, and revenue.

The Marketing Specialist will be responsible for understanding target audiences and implementing marketing strategies across various digital channels.

The ideal candidate will possess 2+ years of digital marketing experience, specifically in cold email outreach, influencer collaborations, directory listings, newsletters and executing partnerships. Experience with paid ads and SEO is also beneficial. This role involves managing and coordinating budgets, planning calendars, assets, materials, and approvals. A strong understanding of marketing principles, coupled with communication skills and a passion for delivering best-in-class digital marketing, is essential.

How will you make an impact?

• Develop and execute outbound marketing campaigns against targeted audiences from execution to campaign analysis.
• Facilitate teams' campaign operations and workflow deadlines, deliverables and processes to ensure successful and on-time campaign execution.
• Support the Marketing team by monitoring KPIs (such as website traffic, top-of-funnel conversions, ad performance, and revenue) and informing on findings
• Perform analysis of key business metrics to evaluate success and growth opportunities

Key Responsibilities - Assisting

• Affiliate & Referral Programs
• Content Collaborations & Partnerships
• Outbound Campaigns
• Email & LinkedIn Outreach
• Community Engagement & Events
• Partnerships (Exploratory/Optional)

What You’ll Bring

• Completed a degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in growth, marketing operations, or partnerships (startup/SaaS experience preferred).
• Strong execution skills — you can take an idea from draft to live campaign quickly.
• Experience with affiliates, influencer campaigns, or referral marketing.
• Comfort with outbound tools (LinkedIn automation, email outreach, attribution tracking).
• Excellent communication and relationship-building skills.
• Analytical mindset to measure and optimise campaign performance.
• Job Title: Digital Marketing Specialist Intern
• offline/Remote with Compensation: $300 per month

Why Join Us

• Be part of a lean, high-impact team where your work directly fuels growth.
• Full ownership of execution across channels.
• Work on innovative marketing strategies for a fast-growing global SaaS product.
• Opportunity to experiment, learn, and scale what works.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Responsibilities

Researches, develops and maintains machine learning and statistical models for

business requirements

Work across the spectrum of statistical modelling including supervised,

unsupervised, & deep learning techniques to apply the right level of solution to

the right problem Coordinate with different functional teams to monitor outcomes and refine/

improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation

Identify unexplored data opportunities for the business to unlock and maximize

the potential of digital data within the organization

Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data

Qualifications

3+ years of experience solving complex business problems using machine

learning.

Fluency in programming languages such as Python, NLP and Bert, is a must

Strong analytical and critical thinking skills

Experience in building production quality models using state-of-the-art technologies 

Familiarity with databases .

desirable Ability to collaborate on projects and work independently when required.

Previous experience in Fintech/payments domain is a bonus

You should have Bachelor’s or Master’s degree in Computer Science, Statistics

or Mathematics or another quantitative field from a top tier Institute

This person MUST have:

• B.E Computer Science or equivalent.

• In-depth knowledge of machine learning algorithms and their applications including practical experience with and theoretical understanding of algorithms for classification, regression and clustering.
• Hands-on experience in computer vision and deep learning projects to solve real world problems involving vision tasks such as object detection, Object tracking, instance segmentation, activity detection, depth estimation, optical flow, multi-view geometry, domain adaptation etc.
• Strong understanding of modern and traditional Computer Vision Algorithms.
• Experience in one of the Deep Learning Frameworks / Networks: PyTorch, TensorFlow, Darknet(YOLO v4 v5), U-Net, Mask R-CNN, EfficientDet,BERT etc.
• Proficiency with CNN architectures such as ResNet, VGG, UNet, MobileNet, pix2pix, and CycleGAN.
• Experienced user of libraries such as OpenCV, scikit-learn, matplotlib and pandas.
• Ability to transform research articles into working solutions to solve real-world problems.
• High proficiency in Python programming knowledge.
• Familiar with software development practices/pipelines (DevOps- Kubernetes, docker containers, CI/CD tools).
• Strong communication skills.

Experience:

• Min 2 year experience
• Startup experience is a must. 

Location:

• Remote developer

Timings:

• 40 hours a week but with 4 hours a day overlapping with the client timezone.  Typically clients are in the California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Desired Candidate Profile

• Qualified Chartered Accountant with minimum 5 years of banking work experience
• Immediate availability for joining preferred
• Expertise in Excel
• An eye for detail

• 5+ years of software development or site reliability engineering or equivalent experience
• Skilled at problem solving, algorithms, and data structures
• Building tools and scripting frameworks from scratch
• Working with Cloud Automation tools like CloudFormation, Terraform, CDK, aws-cli
• Scripting languages like Python, Groovy, PowerShell, Bash, Perl etc.
• Configuration automation using Ansible or equivalent tools
• Exposure to Windows, Linux administration skills
• Project management tools like Jira, Trello
• Prior experience in dealing with Datastore technologies like Postgres, MySQL, SQL, DynamoDB is desirable
• Familiarity with basic networking, security and cloud engineering concepts
• Team player who is eager to help others to succeed through mentoring and leading by example
• Highly collaborative with effective written and verbal communication skills