Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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We are hiring E Commerce Manager/ Digital Marketing Manager for Delhi Location, for a leading pharmacueticals company. if anyone interested apply here
"Responsibilities:
Develop and execute comprehensive digital marketing strategies to increase online visibility, traffic, and conversions.
Manage all aspects of the company's e-commerce platform, including product listings, pricing, promotions, and customer experience.
Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth and optimization.
Lead and coordinate digital marketing campaigns across various channels, including social media, email, display advertising, and search engine marketing (SEM).
Create engaging and relevant content for website, blog, social media, and email marketing campaigns to attract and retain customers.
Monitor key performance indicators (KPIs) and analytics to measure the effectiveness of digital marketing efforts and make data-driven decisions.
Collaborate with cross-functional teams, including sales, product development, and creative, to ensure alignment and consistency in brand messaging and promotions.
Stay updated on industry trends, best practices, and emerging technologies in e-commerce and digital marketing to maintain a competitive edge.
Manage digital marketing budgets effectively, ensuring optimal allocation of resources to achieve desired results.
Stay informed about regulatory requirements and industry standards related to e-commerce and digital marketing practices.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
Proven experience (5+ years) in e-commerce management and digital marketing, preferably in the Herbal, Ayurveda, or Cosmetic industry.
Strong understanding of e-commerce platforms, digital marketing tools, and analytics software.
Demonstrated expertise in developing and implementing digital marketing strategies that drive results.
Proficiency in SEO/SEM, social media marketing, email marketing, and content creation.
Excellent analytical skills and ability to interpret data to make informed decisions.
Creative thinker with a passion for innovation and staying ahead of industry trends.
Strong communication, interpersonal, and leadership skills.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Experience with web development, graphic design, or video production is a plus.
Key Responsibilities:
● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.
● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.
● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.
● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.
● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.
● Maintain HR records and ensure that employee files are up-to-date and accurate.
● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.
● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.
Requirements:
● Bachelor's degree in Human Resources or related field.
● Minimum of 5 years of experience in recruitment, team management, and employee relations.
● Strong knowledge of employment laws and regulations.
● Excellent communication and interpersonal skills.
● Ability to work independently and as part of a team.
● Strong problem-solving and decision-making skills.
● Ability to handle sensitive and confidential information.
● Strong organizational and time management skills.
Responsibilities
Data associates play a critical role and work on various data or content-focused projects across the organisation. The role is work from home, with a monthly in-person meet up with other team members in local region.
- Analyze large set of unstructured data, extract insights and store in data management systems.
- Research, gather, write informational news articles and stories
- Categorize entities based on a set of rules and gained knowledge and experience, dashboard information, and validation with proprietary algorithms and data-driven heuristics.
- Analyze the market (including competitors) and ensure a rich level of data quality across all products and platforms across.
- Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
- Monitor existing metrics as well as develop and propose new metrics to make actionable intelligence available to business stakeholders.
- Support cross-functional teams on the day-to-day execution of projects and initiatives.
- Communicate insights to key stakeholders.
Requirements
- Preferred: Bachelors in Engineering or Science.
- GPA of 8+ or an overall score of 80%+.
- Location: Coimbatore / Remote
- Strong analytical and problem solving skills with focus on quality and detail orientation.
- Strong proficiency in English reading, written, communication.
- Strong work ethic and personal initiative, reliable self-starter that is capable of working with a high degree of autonomy.
- Ability to work across global cross-office teams and in a team environment.
- Excellent organizational and task management skills.
- Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams.
- Process management, improvement focus, and willingness to learn cutting edge tool and technology.
- Building and sustaining long-lasting relationships with existing and potential clients.
- Conducting research on potential clients' products or services and determining the geographic location of the majority of their target customers.
- Setting up meetings with potential clients to present advertising proposals and address their concerns.
- Assisting the marketing team in the preparation of media kits and promotional plans.
- Attending sales meetings, trade shows, and training workshops as required.
- Persuading clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
- Providing recommendations on suitable formats, advertising mediums, and font sizes.
- Preparing sample advertisements for clients.
Post Title - Customer Care Executive
Process - Australian
Location - Kolkata , Salt lake Sector V
Shift Time - 6:30am to 3:30pm
Working Days - Monday to Saturday
Requirements - Strong active listening skill and verbal communication
Good English.
Job Type: Full-time
Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.
There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.
Salary: ₹10,000.00 - ₹22,000.00 per month
Benefits: Provident Fund
Schedule: Morning shift - 6:30am to 3:30pm.
Supplemental pay types:
Performance bonus.
Yearly bonus.
Note - No hard core sales
No Targets
High Incentives
No pick/drop - (Travelling Allowances will be paid)
No rotational shifts
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a Manager - Product Innovation, you will be responsible for managing and driving the entire product development process, both internally and externally, ensuring all stakeholder timelines and deliverables are met.
What you will do:
- Achieving product assortment goals while ensuring product quality and testing standards as well as margin expectations are met
- Working closely with ODMs to ensure production timelines & quality standards are met
- Working closely with sales to understand directive for customer projects, analyzing existing item sales and reviewing new product forecasts
- Vendor sourcing, negotiating for achieving cost effective purchase of raw materials/ semi finished goods and reduction in delivery times
- R&D on new products and categories
- Ordering, tracking and updating warehouse and category team on status and progress
- Tracking and reporting key functional metrics to reduce expenses and improving effectiveness
- Anticipating unfavorable events through analysis of data and preparing control strategies
- Solving issues and developing new solutions requiring new and innovative approaches
- Balancing both tactical execution with strategic initiatives necessary to drive cost reduction
- Identifying, developing, maintaining vendor base for obtaining timely procurement of materials at favorable terms to ensure smooth operations
- Performing risk management regarding supply contracts and agreements
- Managing & preparing performance reports and sharing the same with respective vendors and within the organization
- Managing day to day operational & logistics related activities
- Working with cross functional teams
Desired Candidate Profile
What you need to have:- Qualification -B.E/ B.Tech and/or MBA
- Experience of 5-9 years in related industry/ product categories
- Keen interest/ knowledge of sourcing and procurement techniques as well as a dexterity in reading the market
- Exposure in developing and working with factories in China is essential
- Talent in negotiations and networking
- Aptitude in decision-making and working with numbers
- Strong verbal and written communication skills
- Demonstrated ability to analyze and resolve problems
Django
Elastic Search
Python- Bachelors or Masters degree in Computer Science, Computer Engineering or a related field. We look for expertise over the degree/college name!
- 3 to 7 years of work experience in Django development.
- Thorough understanding of MySql, MongoDB and Elastic Search
- Thorough understanding of Queuing system Celery/Redis/RabbitMQ/Kafka
- Experience integrating APIs and Graphql (Graphene) services
- Thorough understanding of caching mechanism in web development
- Comfortable with development over Linux
- Comfortable with Git version control system
- Knowledge of React js/React Native and NodeJs will be Advantage
- Experience in Business Analytics/AI/ML/BigData will be a big plus
Responsibilities :
- Lead team of engineers and tackle one or two modules independently of high traffic web portal
- Liaison with System Architects to develop and deliver performant systems
- Establish good development processes
Note: Since we are a media company, the role will require only media technical skills and you will be working on media technical operations. This role does not need any software testing or software production skills.
Primary Responsibilities
▪ To perform 100% linear watch-through for Audio, Video, & Subtitle content for a variety
of clients and formats (SD, Blu-ray, etc.) and ensure that these assets are free of any
errors.
▪ To carry out menu quality testing and functionality logic testing for a variety of clients.
▪ Report and document issues found using project-related checklists and internal
database.
▪ Communicating with offload units about project status, issues found, etc.
▪ Send daily updates of work to the team.
▪ Communicate and interact with the Production Manager, Authoring team, offloading
units, and associated departments regarding issues related to the project.
▪ Update OMS and time tracker on a project-to-project basis.
▪ Ensure on-time and accurate completion of projects.
Qualifications
Education
▪ 10+3 or equivalent
▪ Experience
- Freshers
▪ Skills
- Good knowledge of Office packages such as Word, Excel, etc.
- Excellent written and oral communication skills.
- Eye for detail in noticing issues, both minor and major, with respect to menu design,
audio, video & subtitles and functionality logic.
- Exposure to game/software testing is a plus.
- Knowledge of Adobe Photoshop, Premier, or other video/audio SW a plus.
- Exposure to AV equipment and other home-entertainment hardware is a plus.
- Must be comfortable with a computer and in tune with the latest technologies.
- Understanding of graphics, imagery and sound specifications, such as colours,
resolution, audio glitches etc, a plus.
- A dedicated and well-rounded individual with the ability to work well under pressure as
part of a team with tight deadlines.
- A keen interest in media and multimedia is required.
- Good eyesight and no obvious hearing defects.
- Keen interest in working with different types of software and hardware is required.
- Desire to learn new concepts and cross-train with other departments.
- An ability to learn quickly and effectively.
- Ability to solve problems under pressure.
- Good judgement and logical/analytical skills.
PHP
MongoDB
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Full Stack Developer - Averlon