IGLOBAL IMPACT ITES PVT. LTD is hiring for Outbound US Voice process

Job Responsibilities:

• Microservices Development: Contribute to the design, development, and testing of RESTful microservices using Java 14+, Spring Boot, and Spring Cloud.
• Cloud Integration: Assist in building and deploying services that integrate with AWS ecosystem services, including S3, SQS, SNS, API Gateway, ElasticSearch, and Secrets Manager.
• System Resilience: Help implement patterns for fault tolerance and latency tolerance using NetflixOSS tools such as Hystrix for circuit breaking and Ribbon for client-side load balancing.
• API Gateway & Service Discovery: Work with tools like Zuul for routing and filtering and implement service registration/discovery using Eureka.
• Security: Support the integration of authentication and authorization mechanisms using OAuth 2.0via Spring Cloud Security.
• Distributed Tracing: Utilize monitoring tools like Sleuth and Zipkin to help track requests across multiple services and diagnose performance bottlenecks.
• Asynchronous Messaging: Develop event-driven components using messaging platforms like Kafka and RabbitMQ.
• Code Quality & Collaboration: Write clean, maintainable, and well-tested code. Participate in code reviews, sprint planning, and other Agile ceremonies using tools like JIRA and Git.
• Collaboration: Work closely with cross-functional teams, including QE and DevOps, to ensure smooth deployment and operation of services.

Qualifications & Skills:

• 4 Years to 6 year of professional experience developing applications with Java.
• Hands-on academic or project experience with Spring Boot and an understanding of the Spring ecosystem (Spring Web, Spring Data JPA, Spring Core).
• Familiarity with building and consuming RESTful APIs.
• Basic understanding of microservices architecture principles.
• Exposure to cloud platforms, preferably AWS, and an interest in services like S3, SQS, or SNS.
• Knowledge of fundamental distributed systems concepts (caching, messaging, load balancing).
• Familiarity with version control systems, preferably Git.
• Strong problem-solving skills and a keen desire to learn new technologies.
• Excellent communication and teamwork skills.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As a Senior Sales Manager, you will drive end-to-end sales in our overseas education loans vertical, reporting directly to the COO.

What you will do:

• Engaging with and monitoring the performance of the sales team
• Engaging with lending partners to identify roadblocks and resolving them
• Reviewing sales staffs’ performance through reports and other interactions, then developing or replacing staff to have a consistently high performing team
• Managing customer escalations and complaints
• Presenting regular updates to COO

What you need to have:

We are looking for a Python Web Developer Intern responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end.

Perks of working with us:

• Competitive stipend
• Remote option available
• Certificate and Letter of recommendation
• Slack/Asana focussed environment
• Cool managers
• Meme focussed communication
• Opportunity to convert to work full-time

Skills

• In-depth knowledge in Python, with knowledge of at least one Python web framework 
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Good understanding of server-side templating languages
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance
• Strong analytical skills and problem solving aptitude
• Attentive to details
• Available for 6 months

• 3-6 years of relevant work experience in a Data Engineering role.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing data pipelines, architectures, and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• A good understanding of Airflow, Spark, NoSQL databases, Kafka is nice to have.
• Premium Institute Candidates only

• 15+ years of experience in the IT / ITES industry.
• Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
• Experience in leading initiatives around business transformation incorporate
• Facilitation experience delivery topics around Digital / Agile / Design Thinking
• Experience in delivering leadership programs for Mid to Senior level audiences.
• Highly aware of technology trends across industries
• Familiar with platforms such as WebEx, Zoom, MS Teams
• Learner centricity

Desirable areas

• Industry certifications on Digital / Design Thinking / Agile related areas
• Instructional Design and content development skills
• Managed P&L responsibilities
• Awareness of the latest tech trends such as AI, IoT, Blockchain, ML

Roles & Responsibilities:

• Management of facilitator eco-system
• Identify sourcing strategies to onboard new facilitators with a practitioner background
• Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
• Guide team to ensure timely NDA and Pricing contract documentation
• Guide team to ensure timely renewal of pricing contract documentation
• Ensure facilitators are provided Train the trainer service live / online
• Ensure facilitators are assessed for their teach-back process
• Ensure timely certification and readiness of pool of facilitators at a global level
• Resolve facilitator grievances by collaborating with key stakeholders
• Upskill on latest products for self and other existing facilitators
• Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
• Create an eco-system of facilitators across industries
• Oversee and report metrics for improving experience through dashboards and analysis
• Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint

• Good knowledge of STLC, SDLC
• Various manual testing concepts and techniques
• Compatibility testing on various environments
• MS Excel formulas
• Database queries
• Experience in testing agile projects
• Finance and accounting domain knowledge
• Effective Test planning and Test Effort Estimation Skills
• Suggest improvements to enhance the overall user experience of the software.
• Able to deliver bug-free software within the deadline with minimum supervision
• Quick learning capabilities. Young and Dynamic. Work closely with team members, support team

In this role you will

• Be a part of a small UI team and will work closely with the UXdesigner and product manager to shape the product design.
• Build web UI components for a cloud-native SaaS product.
• Drive clear requirements for the backend APIs working closely withthe backend engineers.
• Focus on quality and velocity by developing appropriate tests.

Requirements

• Highly motivated self-starter with a builder’s mindset.
• 5+ years of web UI development experience.
• Highly skilled in JavaScript, HTML and CSS.
• Deep knowledge and experience of REST APIs.

Preferred: experience with frameworks such as React

Preferred: full stack development experience