
IGLOBAL IMPACT ITES PVT. LTD is hiring for Outbound US Voice process
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.

About IGLOBAL IMPACT ITES PVT. LTD.
About
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- 1-3 years of experience in application/web development
- Good experience in working with programming languages Golang.
- Good understanding of REST APIs and the web in general
- Working knowledge of AWS and Kubernetes is a plus
- Understand end user requirements, formulate use cases and come up with effective solutions
Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.
The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.
Digital Marketing Executive
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with designers to improve user experience
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
- Acquire insight in online marketing trends and keep strategies up-to-date
- Maintain partnerships with media agencies and vendors
Requirement and Skills
- Proven experience as Digital Marketing Executive or similar role
- Excellent understanding of digital marketing concepts and best practices
- Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
- Skills and experience in creative content writing
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
- BSc/BA in marketing or relevant field
Your Responsibilities :
1) Building highly scalable and secured applications/microservices and responsive APIs
2) Assessing the security risks associated with the platform architecture and suggesting/implementing suitable changes for the same.
3) Architect and implement back-end services to support our mobile and web clients.
4) Creating and implementing database schemas that represent and support business processes.
5) Use best software development practices and processes including unit testing, code reviews, and site monitoring post deployment.
6) Continue to research and evaluate new technologies that may improve performance and elegance of our software implementation.
7) Explore and Integrate third-party APIs when required for the project.
8) Work closely with the rest of the team to bring our features into production.
Your skills :
- Hands-on experience in Django Framework.
- Strong Knowledge of Python.
- Strong Knowledge of MVC design pattern and object oriented programming concepts.
- Strong knowledge of RDBMS like Postgresql and Database schema design.
- Experience in developing robust and secure RESTful web API and microservices using Django/Python.
- Experience in Test Driven Development.
- Experience in handling No-SQL MongoDB or similar.
- Hands-on experience in GitHub.
- Experience in CI, CD tools like jenkins.
- Experience in managing cloud-based web applications on Amazon Web Services or Google Cloud.
- You love code and up for the challenge!
Experience : 1 - 3 years (min 1 year in IT recruitment)
Location : Mumbai, Pune & Bengaluru.
The areas of responsibilities/skills for the Technical Recruiter include: (Job Responsibility)
Review Job descriptions to understand the needs of the client as well to ask questions thatll help you identify the right candidate(s). This is by far the most important skill a technical recruiter needs.
Understand technology, technical roles and technical skills required to successfully fulfil the client mandate.
Identify. Sourcing and uncovering candidates using necessary tools and social networking.
Screen. Ascertain the competence of candidates against a technical job description provided by the client.
Present. Showing or offering candidate resume to hiring managers to scrutinize or consider
Schedule. Schedule telephonic, Skype or Face to face interviews with the client after necessary co-ordination.
Networking. Keep candidates in the loop. Build a pipeline of good candidates for future mandates.
Key Deliverables:
Successful placement of candidates through presentation of employable and qualified candidates for technical positions in various industries and for job roles such as in software development, systems administration, database, architecture, business processes etc.
The following skills would be necessary:(Skills Required)
Technology knowledge Ability to understand technology and to keep abreast of technology trends at Client Company.
Proven work experience as a IT Recruiter (either an in-house recruiter or a staffing agency recruiter), Domestic recruitment.
Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
Relationship Building & Networking Building a strong pipeline of qualified IT candidates through regular follow-ups and networking.
Excellent communication in English & Hindi and interpersonal skills
Hands on experience with various selection processes (phone interviewing, reference check etc)









