Hiring: Business Development Executive - Mumbai (Worli)

About Appitsimple Infotek

Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo – a virtual phone system, and SoftwareSuggest – a software recommendation platform.

We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.

To know more: https://appitsimple.com/

About Software Suggest

SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.

To know more: https://www.softwaresuggest.com/

Roles & Responsibilities :

Prospect & Engage: Identify and engage potential customers in the target market(both domestic and international).

Compelling Presentations: Deliver persuasive sales presentations and product consultations.

Customer Understanding: Grasp customer needs and convey product value effectively.

Contract Management: Efficiently handle contracts and terms.

Sales Targets: Meet or exceed sales targets for revenue growth.

Customer Relations: Build strong relationships with B2B customers, serving as their main point of contact.

Tailored Solutions: Comprehend customer objectives and offer customized solutions.

Ongoing Support: Provide consistent support and check-ins for customer satisfaction.

Feedback Loop: Act as a bridge between customers and the product development team, offering valuable insights.

Requirements:

Proven Success: Demonstrated success in B2B sales, preferably in SaaS.

Communication Skills: Excellent communication and negotiation skills.

Technical Acumen: Strong technical understanding of SaaS products.

Customer-Centric: Passion for delivering exceptional customer experiences.

Leadership: Ability to mentor and lead sales professionals.

Problem Solver: Strong problem-solving skills for technical and business challenges.

Collaborative: Effective collaboration with cross-functional teams.

Innovative: Analytical thinking and innovative problem-solving.

Organized: Strong organizational and time management skills.

Perks of Working with Us!

5-day Workweek

Unlimited Paid Leave Policy

Uncapped Performance-Based Incentives

Reward & Recognition Programs

Annual Company Retreats

Employee Referral Rewards

Requirements:

• Strong understanding of Nodejs & front-end Technology.

• Strong understanding of MEAN or MERN Stack.

• Strong knowledge of HTML, CSS, RWD, Javascript, and JQuery.

• Bring 1+ years of Experience in Node with typescript or React.

• Strong OOPS ( Object Oriented Programming ) concepts.

• Good knowledge of browser caching, working with cookies and Java scripts for faster website loads.

• Mean/Mern Stack Developer with hands-on experience in Node.js, typescript, and angular.

• Experience developing and improving REST APIs.

• Experience working with AWS Clouds/Azure.

• Experience building web UI dashboards and other self-service solutions.

• Relational DB knowledge (MySQL, PostgreSQL, Oracle, or SQL Server).

• NoSQL knowledge (MongoDB, Redis, Cassandra, or Hadoop).

• Ability to recite design patterns.

• Experience leading Agile projects and getting results in Scrum or Kanban teams and workflows.

• Experience with practices such as Test-Driven Development (TDD) is a plus

Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.

Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics

2 - 5 Years of Experience in any Programming any language (Polyglot Preferred ) & System Operations • Awareness of Devops & Agile Methodologies • Proficient in leveraging CI and CD tools to automate testing and deployment . • Experience in working in an agile and fast paced environment . • Hands on knowledge of at least one cloud platform (AWS / GCP / Azure). • Cloud networking knowledge: should understand VPC, NATs, and routers. • Contributions to open source is a plus. • Good written communication skills are a must. Contributions to technical blogs / whitepapers will be an added advantage.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

• Writing scalable, robust,, testable, efficient, and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture
  
  
  

   
   

We are looking for a Senior Database Developer to provide a senior-level contribution to design, develop and implement critical business enterprise applications for marketing systems 

1. Play a lead role in developing, deploying and managing our databases (Oracle, My SQL and Mongo) on Public Clouds.
2. Design and develop PL/SQL processes to perform complex ETL processes. 
3. Develop UNIX and Perl scripts for data auditing and automation. 
4. Responsible for database builds and change requests.
5. Holistically define the overall reference architecture and manage its overall implementation in the production systems.
6. Identify architecture gaps that can improve availability, performance and security for both productions systems and database systems and works towards resolving those issues.
7. Work closely with Engineering, Architecture, Business and Operations teams to provide necessary and continuous feedback.

1. Automate all the manual steps for the database platform.
2. Deliver solutions for access management, availability, security, replication and patching.
3. Troubleshoot application database performance issues.
4. Participate in daily huddles (30 min.) to collaborate with onshore and offshore teams.

Qualifications: 

1. 5+ years of experience in database development.
2. Bachelor’s degree in Computer Science, Computer Engineering, Math, or similar.
3. Experience using ETL tools (Talend or Ab Initio a plus).
4. Experience with relational database programming, processing and tuning (Oracle, PL/SQL, My SQL, MS SQL Server, SQL, TSQL).
5. Familiarity with BI tools (Cognos, Tableau, etc.).
6. Experience with Cloud technology (AWS, etc.).
7. Agile or Waterfall methodology experience preferred.
8. Experience with API integration.
9. Advanced software development and scripting skills for use in automation and interfacing with databases.
10. Knowledge of software development lifecycles and methodologies.
11. Knowledge of developing procedures, packages and functions in a DW environment.
12. Knowledge of UNIX, Linux and Service Oriented Architecture (SOA).
13. Ability to multi-task, to work under pressure, and think analytically.
14. Ability to work with minimal supervision and meet deadlines.
15. Ability to write technical specifications and documents.
16. Ability to communicate effectively with individuals at all levels in the company and with various business contacts outside of the company in an articulate, professional manner.
17. Knowledge of CDP, CRM, MDM and Business Intelligence is a plus.
18. Flexible work hours.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.