Head of Quality & Development Office

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.

● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.

● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.

● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.

● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.

● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.

● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.

● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.

● Attracting New Players: Initiate new strategies to attract new players to choose our website.

● Personalized Customer Engagement: Engage with customers through personalized conversations.

● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.

● Other tasks assigned by the Sales and Operation Head and Managers.

The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards

Work Experience Requirements

● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia

Role & Responsibilities

• Design and develop complex, scalable web applications using Django and Python.
• Collaborate closely with the product and design teams to define feature specifications.
• Contribute to all phases of the development lifecycle - requirements analysis, development, testing, and production release.
• Proactively identify bottlenecks in the system and work to mitigate them.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Interface with clients to understand their business, goals, and visions for products.
• Assist in the preparation and execution of technical meetings with clients.
• Provide technical support to clients, help them understand our services, and resolve their issues timely.

Preferred Candidate Profile

• 3+ years of experience in Django and Python development.
• Strong understanding of the Django framework and Python language.
• Good understanding of front-end technologies (HTML, CSS, JavaScript, AJAX).
• Familiarity with RESTful APIs and Django Rest Framework.
• Experience in working with relational databases (PostgreSQL, MySQL).
• Excellent debugging and optimization skills.
• Good understanding of software design patterns and principles.
• Must be fluent in English, with excellent written and verbal communication skills.
• Comfortable with working in a client-facing role and able to handle communications effectively.
• Ability to work independently in a remote setup, manage tasks and time effectively.
• Bachelor's degree in Computer Science, or a related field.

Perks and Benefits 

• Salary: ₹ 7,00,000 per annum.
• Work-from-home opportunity, offering a flexible work schedule.
• Regular virtual team bonding activities.
• Continuous learning opportunities with access to online courses.
• Performance-based bonus structure.
• Opportunities for growth and career advancement in a fast-growing company.
• A team that values and prioritizes work-life balance.

If you meet the qualifications above and are interested in pursuing this role, we would love to hear from you. Apply now and join our dynamic team!

The company has been widely recognized as an industry innovator in the Data Privacy, Security space and is being built by proven Cybersecurity executives who have successfully built and scaled high growth Security companies and built Privacy programs as executives.

We are seeking an experienced Senior React Developer with Node Engineer to join our team. The ideal candidate should have at least 7+ years of experience in building scalable web applications using NodeJS and a solid understanding of AWS services. The candidate should also have experience in designing and building large-scale distributed systems.

Responsibilities:

• Design and develop high-quality, scalable, and performant software solutions using NodeJS and AWS services.
• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to identify and solve complex business problems.
• Design and develop large-scale distributed systems that are reliable, resilient, and fault-tolerant.
• Write clean, well-designed, and maintainable code that is easy to understand and debug.
• Participate in code reviews and ensure that all code is of high quality and adheres to best practices.
• Troubleshoot and debug production issues and work with the team to develop and implement solutions.
• Stay up-to-date with new technologies and best practices in software engineering and cloud computing.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• At least 5 years of professional experience in building web-based applications using ReactJS and NodeJS.
• Strong experience with React frameworks, including Ant Design.
• Strong understanding of JavaScript, and experience with libraries such as Redux.
• Experience with HTML and CSS, and the ability to create responsive web applications.
• Experience with server-side frameworks such as Express and NestJS.
• Strong understanding of software engineering best practices, including agile development, TDD, and continuous integration and deployment.
• Excellent problem-solving and analytical skills, with the ability to identify and solve complex technical problems.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Apply here: https://bit.ly/40GftaV

About Element5

Element5 is the world’s first Workflow Automation Solution purpose built for post-acute care. Element5 helps automate complex and repetitive tasks that enable teams to prioritize patient outcomes over administrative work, saving valuable time.

We’re fast-paced, supercharged, and led by industry veterans who have built several successful healthcare and IT products and now on a mission to improve care quality for millions of patients. We’re a two time CBInsights Digital Health 150 Honor Roll awardee and the 2022 Homecare Innovator of the Year. With $50 million in Series A and B funding, Element5 operates globally.

Element5 is looking for freshers to join our amazing team for the role of Associate Product Owner (APO). We’re looking for someone who is enthusiastic about technologies like AI & RPA, to elevate our current suite of solutions. The right candidate comes with a passion to build world class products, enthusiasm about learning to write clean code and leave a mark in healthcare technology. 

If you are looking for a place to kickstart your career to new heights and have the right foundation and attitude, we want to work with you. 

Job Description 

What is in it for you? 

• Put your name to a one-of-its-kind product that is revolutionizing a niche segment in healthcare. 
• Be a part of an aggressively growing organization with opportunities to learn new skills and sharpen existing ones. 
• Join in a culture that truly believes “every idea has merit in it” and bring your best innovation forward. 
• Experience working with a network of global teams and experienced leaders in healthcare
• Get mentored by some of the industry’s best and brightest. Element5’s team is built of radical individuals with armoires of achievements. 
• Experience the perks of working in an entrepreneurial environment and quickly grow your career trajectory. 
• Above average industry grade pay, various perks, and benefits to boot. 

What we ask you to bring with you 

• Bring your mojo and a passion for engineering and building tangible products
• Enhanced curiosity. Always be thinking about new ways to solve old problems
• The want to keep learning and building new skills 
• Be a problem solver, and help us identify new ways to solve old problems
• Qualification: BE,BBA,BCA,MCA,MBA. 
• Note: Only freshers from batches of 2022 and later are allowed to apply. Candidates must be based in Tamil Nadu.

What your role will look like 

• The product owner is accountable for each stage of the development process and the final product. 
• They take a primary role in inspecting and evaluating product progress through each iteration.
• The product owner makes the judgment call on the performance, deciding if the team needs to go back to the drawing board or if they can move on to the next steps.

What our interview process looks like: 

First, complete the Online Registration.

Round 1: Aptitude Round (Shortlisted candidates from the Registration, will receive the link for Online Test) 

Round 2: Online Assignment (Shortlisted candidates will be given a task to complete) 

Round 3: Virtual meet with our Technical panel (Via Zoom or Hangout meet) 

Round 4: Final level discussion 

Meet our expectations and you are in! :)

Meet our expectations and you are in! :)

Stakque is looking for abled WordPress Developers who would love to work with CMS. An ideal candidate will have the skills to implement the UI designed by our UI designers.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Implementing front-end designs as per the UI mockup in hand, preferably in Oxygen Builder, Bricks.io, Kadence and added knowledge in Elementor is a plus.
• Strong knowledge in WordPress optimizations and firewalls.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

WordPress Developer Requirements:

• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Backend Development at PoshVine:

We are building payment-linked real-time engagement tools embedded within banking and payment journeys. Our core engineering team strives to build solid backend foundations, infrastructure and a solid network of microservices. Apart from regular work, you can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Be involved in product and design decisions, and drive implementations. 
2. Help us scale the payment-linked loyalty infrastructure to every payment product used in India. Develop platform features for/with reusable code.
3. Work with IT/tech SPOCs from Banks and Fintechs to achieve seamless API integrations, resolve concerns, and move forward with program delivery and implementation. 
4. Tag team with internal and external stakeholders to problem solve and work with banks to test out UAT/Production and create a rollout plan for the same. 
5. Perform in-depth research and identify sources off production issues surrounding the application. 
6. Make architectural decisions (microservices, choice of development frameworks and tools, database optimisations, load handling)
7. Proficient in Full stack development skills spanning the entire spectrum from:

1. Database: MySQL, PostgreSQL
2. Backend: Ruby on Rails
3. Front End: Web Development frameworks  (Angular / React / Vue JS)
4. Deployment: Capistrano, Chef, AWS, EC2, Git

You’ll be a good fit if you possess: 

1. A strong product design sense.
2. Good experience in working with Ruby on Rails, Postgres, Python.
3. Proven ability to understand end user requirements, formulate use cases and come up with effective solutions.
4. Good understanding of REST APIs and the web in general.
5. Ability to build a feature from scratch & drive it to completion.
6. A willingness to learn new technology, whatever lets you deliver the best product.
7. Possess excellent data management skills: 
1. How to structure databases that can scale
2. How to optimise database queries
3. Complying with the latest regulations around data for each geography
4. Managing the infrastructure that the data resides on to ensure 99.9% uptime across geographies
8. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
9. 3+ years of experience. 

• In-depth knowledge of C++
• Proven and demonstrable experience in developing software applications in C++
• Experience In Large Scala application
• Should have worked Independently
• Experience designing software components using OOA/OOD methodologies
• Very strong problem solving, analysis skills
• Image processing / Image analysis programming experience would be beneficial
• Experience with DICOM standards and Medical Imaging will be a plus
• MS Visual Studio and Unit testing
• SCRUM / Agile development framework
• Distributed Source Control