Head of Operations (COO)

Job Description.

1.      Cloud experience (Any cloud is fine although AWS is preferred. If non-AWS cloud, then the experience should reflect familiarity with the cloud's common services)

2.      Good grasp of Scripting (in Linux for sure ie bash/sh/zsh etc, Windows : nice to have)

3.      Python or Java or JS basic knowledge (Python Preferred)

4.      Monitoring tools

5.      Alerting tools

6.      Logging tools

7.      CICD

8.      Docker/containers/(k8s/terraform nice to have)

9.      Experience working on distributed applications with multiple services

10.  Incident management

11.  DB experience in terms of basic queries

12.  Understanding of performance analysis of applications

13.  Idea about data pipelines would be nice to have

14.  Snowflake querying knowledge: nice to have

The person should be able to :

Monitor system issues

Create strategies to detect and address issues

Implement automated systems to troubleshoot and resolve issues.

Write and review post-mortems

Manage infrastructure for multiple product teams

Collaborate with product engineering teams to ensure best practices are being followed

1. Develop and execute the company's content strategy, aligning it with business objectives and target audience.
2. Create and curate engaging and compelling content across assets, including packaging, ads, social media, blogs, product descriptions, website etc.
3. Ensure that the content produced reflects the appropriate tone, style, and messaging for the FMCG, Food, and Wellness industries
4. Collaborate with marketing and design teams to plan and implement content strategies
5. Take ownership and lead the management of the company's LinkedIn page to drive brand awareness and engagement on the platform.
6. Apply SEO best practices to optimize content for search engines and improve visibility and organic traffic.
7. Utilize market insights and data to identify content themes and topics that resonate with the target audience, and develop relevant content assets.
8. Explore and implement automation tools and AI technology to streamline content creation processes.
9. Monitor and analyze the performance of marketing campaigns and content initiatives
10. Take overall responsibility for brand and company communication across various mediums and channels ensuring consistent messaging and brand voice.

Job Scope

• Requirements Gathering & Designing: Liaison with SMEs to understand their Business Requirements and advise them on efficient system solutions. If required, guide the clients in re-engineering their Business Processes. Also, educate them on alternatives for system design & advice on how to achieve desired business outcomes.
• Implementation: Configure and Test SAP SuccessFactors modules
• Data Migration:  Perform/Support Data Migration as required
• Client Engagement: Set up relevant data within the configured SAP SuccessFactors module, to showcase to the client the end-to-end business process. Collect & process the feedback from Clients, to make necessary system changes. Also, extend extensive support to Clients when they test SAP SuccessFactors modules
• Training: Educate clients on how to use SAP SuccessFactors modules
• Documentation: Diligently document Business Requirements to baseline for implementation. Prepare training materials & other documents required for the successful completion of the project. 
• Support: Post implementation, understand the requirements/issues of the client and provide necessary technical solutions. This could include fixing issues and/or implementing new features based on business needs.

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have:

Why We Need You 

Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.

We’re looking for someone who will help us with:

• Manage, mentor, and grow an extremely talented and energetic engineering team
• Define our engineering culture and process broadly as our first management hire
• Work closely with product and design in determining the strategy and direction of your team
• Define the development process of the team to create a constructive and efficient work environment

Your Role:

• Lead the development of APIs, customer/developer experience, and supporting systems
• Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
• Experience scaling teams and processes in a high growth environment
• Empower the team to achieve a high level of technical productivity
• A strong belief in high engineer agency, responsibility, and accountability
• Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
• A compassionate but clear and focused approach to leadership
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment

Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)

Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.

Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.

Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.

Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.

Apply only if the answer is yes to all of the following :

• 3+ years of Engineering Manager of team size 10-50 experience
• Proven ability to manage high complexity projects
• Motivated by a fast-paced, high impact environment
• Proactive and comfortable with ambiguity
• Well versed with Hiring as well as Firing
• HAVE worked in a B2C Startup for at least a year?
• CAN join in within 30-45 days?

Job description:

• Thorough understanding of React Native and its core principles- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in React Js, Javascript, Ruby on Rails (preferred)- Experience with popular React workflows (such as Flux or Redux)
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 )- Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs- Experience with relational databases (PostgreSQL preferred)
• Working knowledge of git for version control- Understanding of Unix tools

What you need to have: