Head of Engineering

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Strong Technical Recruiter profile

Mandatory (Experience 1): Must have 7+ years of experience in end to end recruitment (sourcing, screening, interviewing, offer negotiation, joining etc)

Mandatory (Experience 2): Must have 4+ years of experience in tech recruitment across different tech roles

Mandatory ( Tech Skill 1): Strong grasp of technical concepts and ability to evaluate candidate fit for different technical roles

Mandatory (Tech Skills 2): Must have experience of analyzing data to improve hiring funnel, take data-driven hiring decisions

Mandatory (Tech Skills 3): Must be proficient in advanced sourcing techniques such as Boolean search, social media recruiting, and referral programs

Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in interactions

Mandatory (Company): Product companies

Mandatory (Note): This is an IC role

The Role

As a Senior Clojure Engineer, you’ll play a pivotal role in developing and enhancing our clients eDiscovery SaaS platform. You’ll be involved in the entire product lifecycle—designing, developing, deploying, and maintaining new and existing features. This position requires someone who is hands-on, operates independently, and communicates effectively in a remote-first environment.

Responsibilities:

• Build and maintain tools and workflows for our platform, including UX, file upload, search engine, and GraphQL.
• Write functional, secure, and scalable front-end and back-end code.
• Collaborate with the support team to deliver exceptional user experiences.
• Ensure code quality through automated testing, functional testing, and peer reviews.
• Contribute to architectural decisions and technical strategies.
• Communicate regularly via Slack and Zoom to stay aligned with the team.

Why Join Us?

• Impactful Work: Your contributions directly influence our platform and customers.
• No Red Tape: A lean team with no unnecessary meetings or micromanagement.

Is This Role for You?

• You are patient, empathetic, and customer-focused.
• You are self-motivated and can work independently without micromanagement.
• You excel at clear communication, proactively updating progress, and reaching out when stuck.

Qualifications and skills we are looking for

• At least 5 years of experience in web development.
• Proficient with Clojure and Clojurescript
• Experience/Proficiency with frontend frameworks in Clojurescript especially reagent/re-frame.
• Experience/Proficiency with React and Typescript.
• Familiarity with HTML and CSS and associated frameworks like Tailwind CSS.
• Preferred: Experience with Java, Linux, Kubernetes and Docker.
• Strong problem-solving abilities, excellent communication skills, and a collaborative mindset.
• Ability to grok existing code and adopt its style..
• Security-conscious mindset.

How to Apply

If you’re excited to solve challenging problems, deliver impactful solutions, and join a fast-growing team, we’d love to hear from you!

Job Title: Digital Marketing Executive

Location: Kolkata – Chinar Park

Salary: ₹18,000 – ₹22,000 per month

Job Type: Full-time

Job Summary:

We are looking for a results-driven Digital Marketing Executive to plan, execute, and manage digital marketing campaigns across multiple platforms. The ideal candidate should have hands-on experience in social media management, SEO, paid ads, content creation, and analytics.

Key Responsibilities:

1. Social Media Management

• Develop, schedule, and publish posts across all social media channels.
• Monitor engagement, respond to comments/messages, and grow community presence.
• Create campaigns to increase brand awareness and lead generation.

2. Performance Marketing

• Run and optimize paid campaigns on Meta Ads, Google Ads, and other platforms.
• Track ROI, monitor performance, and adjust strategies for maximum conversions.

3. SEO & Website Management

• Implement on-page and off-page SEO strategies.
• Conduct keyword research and competitor analysis.
• Coordinate with developers/designers for website updates and performance improvements.

4. Content Creation

• Create engaging content for social media, blogs, emailers, and ads.
• Collaborate with the design team for creatives, videos, and promotional materials.

5. Analytics & Reporting

• Monitor campaign performance using tools like Google Analytics, Meta Business Suite, etc.
• Generate weekly and monthly performance reports.
• Provide insights and suggestions for improving campaign results.

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Mass Communication, or related field.
• Proven experience (1–3 years) in digital marketing.
• Strong knowledge of Google Ads, Meta Ads, SEO, and social media platforms.
• Proficiency in tools like Google Analytics, Canva, Meta Business Suite, and other digital tools.
• Excellent communication, creativity, and analytical skills.
• Ability to manage multiple tasks and meet deadlines.

Preferred Qualifications:

• Experience with video editing or basic graphic design.
• Knowledge of email marketing tools .
• Understanding of branding and consumer psychology.

Benefits:

• Competitive salary and incentives.
• Opportunity to work on multiple brands and campaigns.
• Growth and learning opportunities.
• Friendly and collaborative work environment.

Designation: Project Manager

Location: Ahmadabad

Roles and Responsibilities:

Working closely with the sales team on proposals and pitches for business.

Attending meetings with business development managers and acting as a technical expert.

Manage the entire proposal life-cycle which will include scope finalization, solution review, commercials, and proposal submission.

Working closely and collaboratively with clients to devise effective solutions.

Ensuring that the company service can deliver on the client's requirements.

Working closely with clients to understand and capture requirements.

Replying to clients following requests for information and proposal requests.

Presenting proposals to clients alongside members of the sales team.

Producing detailed costings for clients and ensuring the contract is profitable.

Desired Skills:

Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design, Effort, and Cost Estimation, Proposal Preparation, Client Presentations and Cross-Functional Collaboration.

Should have worked on the presales role in terms of guiding on Innovations in Solution, Identifying Win Themes, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.

Must have Hands-on experience in Solutioning, Design & estimation, sizing and proposal writing.

Ability to work with multiple stakeholders, business units and partners for complex opportunities.

Process Oriented and adherence to reporting and approval requirements.

Significant exposure to various technology stacks in Digital; UX, Mobility, IoT, eCommerce, etc.

Excellent communication and presentation skills.

Experience at working both independently and in a team-oriented, collaborative environment is essential.

Key Skills Required:-

Must have work experience in Project Analysis and Management. Expertise skill sets are like Project Scope Analysis, Prepare Presentation of Scope of Work (SOW), SRS, FRS, DFD, and Project Planning, Time Estimation, Cost Estimation, Resource Allocation and Management, Risk Management, Conflict Management, Project Management, Team Co-ordination and Client Communication etc.

Also, have experience in various Websites and Web Application requirements.

Experience in presales activities

Also, should have excellent interpersonal skill and developed a strong working relationship

Should work with an effective team member and have the ability to deliver efficiently and accurately to tight deadlines.

Should have the confidence to bring the best from the team and deliver quality for the clients.

Looking for someone who has exp working with IT Service Based industries

Do Your Thng 

https://doyourthng.com/" target="_blank">https://doyourthng.com/ 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

Role : Android Developer

RESPONSIBILITIES 

• Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
• Work on native Android as well as Angular tech stack while keeping performance goals in mind
• Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
• Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Excellent interpersonal, leadership, influence, and communication skills 
• Build, develop, mentor, and coach junior team members 

QUALIFICATIONS 

• Must have Working Experience in a product-based organization for at least 18 months.
• At least 2+ years experience and hands-on with mobile technologies
• At least one product build and publish 
• Work well under pressure and meet deadlines without sacrificing quality 
• Work with distributed development teams 
• Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
• Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes

SKILLS  REQUIRED 

• Experience with kotlin is a must
• Knowledge of mvvm architecture/ android architecture components
• Knowledge of Rxjava and coroutines for multithreading
• Knowledge of retrofit/okhttp for making HTTP calls
• Knowledge of dependency injection using dagger2
• Knowledge of android framework components like services, fragments, intent services
• Knowledge of sql required 
• Experience in offline data management
• Write well designed, testable, efficient code 

Behavior Labs team:

The Behavior Labs team sits at the centre of the company and curates the Mia coach, that produces the content and insights to bring about behavior change. It pushes out to enterprise users, insights about expected performance behavior during a business period. It enables enterprises to influence the behaviors of sales personnel from encouraging early starts to push for lightning finishes. It guides enterprises on how to monitor and manage the behavioural journey that would lead to positive outcomes. Thousands of sales and customer service personnel across the globe are influenced and nudged towards behavior change that results in better performance outcomes.

The behavior lab has two key tasks – use the latest thinking in the space of BE and employee performance to enable specific user groups performance and developing a holistic understanding of the user and mining those insights to consistently fine tune the product. This team contributes towards the development of the digital design interface through which users view the nudge. The team also prepares behavioral analytics decks for clients on a regular basis.

We are looking for a new age candidate for the position of a Behavioral Researcher to work in an environment that is in the frontier of using human behavioural understanding and technology to influence behavior change amongst enterprise workers.

Key responsibilities will include:

• Generating insights about behavior from a range of data sources; developing testable propositions
• Conducting original research (e.g. small-scale experiments; feasibility studies to test interventions, qualitative research); analysing quantitative and qualitative data. Understand the trade-offs between different research methods (i.e. quant vs qual, survey vs experiment, A/B tests etc.).
• Action the use of behavioral science concepts into the development of the nudge engine. Keep a continuous watch on new developments in the BE field to adopt and apply into product design.
• Use behavioural science to create contextual information, communication ideas that can influence action amongst user groups and drive them towards a behavioural journey.
• Be intellectually curious and open to innovation but maintain objectivity to ensure that the focus remains on the scientific foundation in which the product is built.
• Good communication and influencing skills, both verbal and written, for a product development & customer facing audience. Specifically, the ability to communicate to these audiences in industry language.
• This role requires a person with curiosity and a passion for inquiry, comfort with ambiguity, and an entrepreneurial/learning mindset. Self-motivated and flexible, this person will be adept at both creative and analytical thinking.
• This is a highly collaborative role which requires the ability to work across the organisation’s product & design teams to develop appropriate ways to bridge the intention – action gap amongst users.

• Experience in functionally and technically leading teams while contributing hands-on on design and code.
• Solid hands-on experience in software development covering Angular 4 to Angular 8 version
• Solid understanding of Node js
• Solid understanding of Jasmine , Karma , protractor
• Solid understanding of agile development model and strong communication, collaboration skills