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Operations Site Manager_OHC
Operations Site Manager_OHC
Connect and Heal's logo

Operations Site Manager_OHC

Riya Saha's profile picture
Posted by Riya Saha
5 - 8 yrs
₹5L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Clinical Operation
Client Management
Healthcare

Job Summary:

This is a full-time on-site role for an Operations Manager at Connect and Heal - CNH Care in Bangalore.

We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams.


Roles & Responsibilities:

A) P&L Ownership

 -Manage the P&L for the OHC business while meeting the profitability requirements quarter on quarter


B) Clinical Operations: 

 -Conduct thorough check on all clinic requirements and ensure smooth operations 

 -Ensuring the MIS for all clinics is done on time (daily / weekly / monthly)

 -Ensure timely audits is done for all clinics 


C) Sourcing Requirements:

 -Coordinating with central sourcing team on all hiring requirements

 -Coordinating with medical governance team on staff training calendar and ensuring smooth trainings

 -Track attendance on daily basis and ensuring no service gap 


D) Client relationships:

 -Managing relationships with PAN India clients and handle client escalations

 - Liaising with different stakeholders (Marketing/sales/product) as per business requirement



Qualifications

  • Bachelor's Degree (Master’s degree preferred)
  • Proficiency in excel and experience in handling large data sets
  • Minimum of 5 years of experience
  • Excellent communication & interpersonal skills
  • Experience in healthcare industry including hospitals, clinics is a plus


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About Connect and Heal

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Connect and Heal is a healthcare startup providing holistic outcome-focused, patient-centric care. It acquires its users through its diverse corporate clientele, which includes startups, MSMEs, and Fortune 500 companies. Over the past six years, it has built a subscriber base that is arguably one of the largest in the industry. Today it touches over 6 million lives. It was founded by Sanjay Vinayak, Elwinder Singh, and Galveender Kaur in 2016. Prashant Kashyap joined as the fourth co-founder in 2022. Headquartered in Bengaluru, Connect and Heal serves as the first port of call for the healthcare needs of employees of several organizations and their families. Through virtual and in-person care anywhere, anytime, it strives to provide a care continuum to its users. By standardizing clinical care, Connect and Heal is helping patients receive care that matches global benchmarks. Its services include 360-degree integrated healthcare, including acute and primary care, emergency response, chronic care management, preventive health checks, investigative diagnostics, health management, hospital assistance, and concierge care. The company has 2500+ doctors and specialists on the panel, backed by an extensive network of 6000+ hospitals and clinics and 3500+ diagnostic centers and pharmacies across 8000+ pin codes. It is also the largest aggregator of ambulances, with more than 4000 vehicles. Today Connect and Heal touches over 6 million lives across 400+ organizations. With 70,000+ doctor consultations and 10,000+ health screenings every month, it serves users in over 300 cities across India.
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