Head Machine Learning

Excellent telephonic communication skill

To drive to seek new business

Highly organised team

Basic english known

Responsibilities:

• Must be able to write quality code and build secure, highly available systems.
• Assemble large, complex datasets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
• Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Monitoring performance and advising any necessary infrastructure changes.
• Defining dataretention policies.
• Implementing the ETL process and optimal data pipeline architecture
• Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Develop, test, and implement datasolutions based on finalized design documents.
• Work with dataand analytics experts to strive for greater functionality in our data
• Proactively identify potential production issues and recommend and implement solutions

Skillsets:

• Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable datasize (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of datafrom multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Good understanding of Lambda Architecture, along with its advantages and drawbacks
• Creation of DAGs for dataengineering
• Expert at Python /Scala programming, especially for dataengineering/ ETL purposes

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD.

Experience: 3-5 Years Experience

JD for Devops

Experience: 5+ years

Job Description:

In this role, you will:

• Be responsible for building APIs, coding, documenting and maintaining scalable web/mobile applications in a fast-paced environment
• Be involved in conceptualization of IOT product features & AI Model Integrations, designing, development and debugging in the real-time environment
• Collaborate with multiple stakeholders to deliver products in an agile environment
• Continuous Integration and Continuous Deployment

Required Skills :

• Good understanding of Data Structures &Algorithms with strong analytical skills.
• Deep understanding of javascript and web fundamentals like HTML, CSS3, Boostrap 3, SDKs, cookies, Sockets,
• Experience in programming languages: nodejs, python, java, Angular/React JS,
• Knowledge of Relational and Non-relational Databases and Cache like MySQL, Mongo, Elasticsearch, Redis etc
• Knowledge of RESTful paradigms and to experience building/consuming APIs, microservices & system design architecture
• Experience in client side technologies like JavaScript, jQuery, Typescript and React JS.
• Good in Building UI/UX of web application and integration of backend and frontend
• Capable of hosting AI model on AWS cloud by developing APIs

Desired Skills:

• Ability to break complex projects into modules and propose effective solutions in view of capabilities of existing platforms and infrastructure.
• Experience in managing build/deployment pipelines for continuous integration and continuous delivery to improve the quality and availability of products & services.
• Understanding of cloud architecture and cloud deployments - AWS SQS, Lambda, EC2, S 3, Azure, other cloud technologies

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background

• Excellent knowledge in one or more of Python/NodeJS REST Frameworks 
• Hands on experience in system architecture and data modelling. Experience with databases like MySQL, Postgres, MongoDB.
• Devops capabilities - with good understanding of deployments and cloud infrastructure. In depth knowledge of container architecture using Docker is must. 
• Scaled systems using RabbitMQ/ Redis /Celery/ Kafka