EAM/WM Consultant

1.Drive monthly sales achievements by connecting with working professionals on phone calls.

2. Understand needs and requirements of prospects and help them select the right program

3. Develop in-depth knowledge of product features and benefits and become “go-to” resource when it comes to

product knowledge

4. Help customers understand the USPs of the program and build trust

5. Proactively follow up with prospects to help them with any additional information required for closing sales

6. Maintain detailed data of each prospect data in CRM and lead tracking tools.

Requirement:

▪ 4~10 years’ experience in Automation using Typescript, Javascript, Java as programming languages

▪ Able to demonstrate good technical & problem solving skills

▪ Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.

▪ Should be ready to explore, learn and develop solutions for problems.

Job Responsibilities: 

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill 

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM
• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills 

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

Senior Staff Engineer - Delivery

Experience- 7.5-10 years

Job Location Remote (Anywhere in India)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Strong background in project management, consulting, cross-group collaboration skills and technical development background.
• Strong background in Agile and Scrum master.
• Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication.
• Fluent verbal and written language skills
• Experience in managing complex and highly technical development projects.
• Experience with technical leadership and end to end development.
• Strong understanding of technology and the ability to deep dive into a technology problem
• The ability to multitask and manage multiple projects simultaneously in a globally distributed delivery setup.
• Strong understanding of agile metrics and processes

RESPONSIBILITIES:

• Ensuring client satisfaction above all else
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice

Your mission

• Replying customer support tickets from our regional cities
• Handling inbound and outbound calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Assist customer with issues face to face and able to work in shift if required
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Participate in ad hoc projects as and when required

Your profile

• 1-2 years of customer service & support experience
• Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
• Have a Team Player mentality as well as being able to work independently
• Have a very good command of spoken and written English and Hindi
• Proficient working with computers and software programs

Why us?

We offer you:

• An attractive fixed salary and an annual bonus
• 28 days annual leave
• An intensive training
• Personal development through individual training, workshops and webinars

We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.

As a Senior Software Engineer - I,you'll take on complex problems that span multiple components and teams. As SSE - I, you could expect to: 

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components. 
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Actively mentor and develop junior developers in all software development practices
• Participate in the hiring process (referrals, interviews, attending recruiting events or writing blogs)
• Onboard and mentors new team members, helps shape the culture of the team
• Collaborate effectively across teams to solve problems, execute and deliver results

Minimum Requirements: 

• A minimum of 4 years of relevant software development experience