HR Recruiter

Role - Lead- Backend Engineering

Work Mode- Hybrid

Location- Thane, Mumbai.

About the Company: 

Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has now carved out a separate fintech vertical tasked with digital transformation using cutting-edge technology and bringing in fresh talent. 

Job Description: 

We are looking for a Backend Engineering lead whose highly talented individuals come from diverse backgrounds and are looking to solve real client problems at scale. We are looking for passionate techies with skills primarily around AWS and the latest tech stack who are aspiring for a fast-track career.

Join us if you like to:

· Build out a next-gen fintech product from ground 0

· Opportunity to influence the design of the product

· Flexible and Hybrid work environment running out of Slack

· Flat org structure

· Stay up-to-date on industry trends and emerging technologies

We’ll need you to bring:

· Bachelor's degree in Engineering or Master's degree in CS/ IT.

· 7+ years of experience 

· Clean coding skills around C++/Python/NodeJS/Go.

· Knowledge of Redis.

· Experienced in SQL with Postgres and Good to have Influx DB.

· Knowledge of NGINX or any other API gateway.

· Strong AWS skills, techies with certifications from AWS are particularly encouraged to apply - AWS API Gateway, Route53, Lambda, EC2, RDS, SQS, CloudWatch, Cognito, QuickSight

Demonstratable experience around writing testable code, working with git, doing peer-level code review, daily standups, and generally championing software excellence

Designation- Customer Service Representative

Job Location- Kaikondrahalli, Sarjapur Road, Bangalore

Educational & Skill-Set Qualifiers:

Education - Graduation/HSC qualified,

Excellent verbal and written communication skills.

Good Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages -

English & Hindi mandatory, Kannada/Tamil/preferred

6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
•  
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

Responsibilities:

• Develop, implement, and maintain production timelines across multiple teams
• Translate product’s strategy into detailed requirements for prototype construction and final product development
• Analyze consumer needs, current market trends, and potential partnerships from an ROI
• Outline the product vision, product strategy, and product roadmap
• Assess current competitor offerings, seeking opportunities for differentiation
• Appraise new product ideas and strategize appropriate to-market plans
• Ensure that user story content and prioritization is aligned to the larger strategic objective
• Recommend the scope of present and future product lines by reviewing product specifications and appraising adjustments
• Provide information for management by preparing product sales forecasts and reports
• Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.
• Help in the creation and maintenance of bona fide product documentation
• Work with development leads so that product requirements are understood and built accordingly
• Work within a software development methodology like AGILE
• Coordinate product releases with marketing, sales, and development teams
• Provide product training and technical expertise
• Work with the leadership team in planning the product roadmap.
• Be the product owner driving our strategic product and technology vision on the platform side of products 

Requirement:

• 3+ years of experience as a Technical Products Manager in a software company.
• Has deep knowledge of every stage of the product life-cycle -- introduction, growth, maturity, and decline -- and understands how it affects development adjustments.
• Critical thinker & problem solver
• Familiarity in the AGILE development framework will be preferable.
• Strong understanding of cutting-edge tools and technologies for frontend and backend development
• Data-oriented, have exceptional analytical skills
• Experience working with the development teams directly will be a plus
• Has the ability to set priorities and resolve issues and set realistic product development goals
• Should be able to communicate technical solutions to both internal and external audiences
• Understand industry flow and trends
• Has the ability to evaluate key metrics to optimize performance
• Demonstrated track record managing successful product development from feature definition to project deployment
• Work with product management analytics tools
• A people-friendly person with extraordinary organizational and leadership skills

• Negotiating rates with vendors
• Cancelling orders if required
• Coordinating with vendors to meet in store delivery date
• Maintaining in and out sheet and ensuring that all codes, color references, fabric composition/ descriptions are correct
• Managing vendors and sourcing new vendors if required
• Giving approvals on fabric and trims received
• Making sure that we receive PP samples before bulk
• Getting test reports from labs
• Informing the team of any delays, reporting any under/over deliveries we are facing from the vendors and give suggestions/solutions accordingly
• Debiting vendors for delays in deliveries
• Travelling to vendor units to check production
• Controlling inventory levels by conducting physical counts
• Working with Finance to ensure all invoices are accurate and that the relevant paperwork is processed to allow prompt payments
• Managing internal and external fabric queries/availability/quality issues/shortages
• Managing and updating stock levels on a daily basis ensuring all transfers, deliveries and returns are recorded accurately
• Sending out weekly fabric stock updates to relevant people / departments
• Critical path management

Desired Candidate Profile

• 4+ years’ experience working in a role involving raw material/fabric buying within the same industry
• Good knowledge of block printing, dying, special finishes and extras processes such as washing, mercerisation etc
• Basic understanding of textiles/fabrics and their different traits
• Experience of working with Indian Fabric mills
• Good network of fabric/trim vendors
• Good negotiating skills
• Excellent administration and time management skills
• Strong communication skills and an ability to build strong relationships with colleagues, suppliers and manufacturers
• Excellent Excel skills - ability to create spreadsheets and use basic formulas such as V look up
• Attention to detail, efficiency and ability to work calmly under pressure
• Hardworking Attitude
• Excellent organisational skills