Growth Associate

About Wednesday

Wednesday is an engineering services company. We provide services in Data Engineering, applied AI, and Product Engineering. We partner with ambitious companies to solve their most pressing engineering challenges.

Role Overview

We are looking for a Senior HR Executive with a strong focus on employee engagement, learning & development, and performance management to serve as a strategic partner to our teams. This role will align HR initiatives with business objectives to foster a motivated, high-performing workforce.

Core Responsibilities

Employee Engagement:

• Develop and implement initiatives to enhance employee engagement and morale.
• Plan and execute team-building activities, recognition programs, and events that foster a positive work culture.
• Regularly collect and analyze employee feedback to identify areas for improvement.

Learning & Development:

• Design and deliver training programs to meet business and employee growth objectives.
• Partner with leadership to identify skill gaps and implement upskilling initiatives.
• Maintain and track learning and development metrics to ensure the effectiveness of programs.

Performance Management:

• Manage the performance appraisal process, ensuring alignment with business goals.
• Work closely with managers to set clear performance expectations and provide regular feedback.
• Support teams in creating individual development plans (IDPs) and career progression paths.

HR Strategy & Partnership:

• Act as a trusted advisor to managers and employees on HR policies and best practices.
• Support teams in aligning HR practices with business needs and objectives.
• Collaborate with cross-functional teams to ensure seamless HR operations.

Compliance & Policy Management:

• Ensure adherence to employment laws and company policies.
• Regularly update policies and procedures to reflect changes in regulations and company culture.

Talent Acquisition (As Needed):

• Collaborate with hiring managers to understand staffing needs and fill vacant positions.
• Support recruitment processes, from job description creation to onboarding.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree (preferred) in Business Administration (MBA) or related fields.
• Relevant certifications in HR Management, Employee Engagement, or Learning & Development are a plus.
• Proven experience in an HRBP or related role with a focus on employee engagement, learning & development, and performance management.
• Strong interpersonal and communication skills with a collaborative mindset.
• Ability to manage multiple priorities and projects effectively.
• Knowledge of Indian employment laws and HR best practices.
• Proactive problem-solver with a “figure-it-out” attitude.

Benefits

• Mentorship: Work next to some of the best engineers and designers.
• Freedom: An environment where you get to practice your craft. No micromanagement.
• Comprehensive healthcare: Healthcare for you and your family.
• Growth: A tailor-made program to help you achieve your career goals. 
• A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.

• Sound knowledge of Core Java, JSP, Servlets & MVC, Spring
• Good knowledge of Java Script, Ajax
• Good knowledge of My SQL database server
• Experience in working with IDE like Eclipse or Netbeans
• Knowledge of Spring would be an advantage
• Great problem-solving attitude
• Strong OOP & OOAD fundamentals
• Knowledge of Java EE Design pattern
• Technical hands on Spring, Spring Security, Hibernate, JPA, Struts, OO JS, XML, Webservices (Restful, JAX-WS).
• Nice to have knowledge of Liferay, Amazon EC2, Google App Engine, Restful services, jQuery, YUI, EstJS (Sencha), frameworks.

• Understand the BRS / SRS document
• Coordinate with Team lead/DBA to understand the System design and Database design
• Development and Unit Testing
• Bug fixing and Change Request implementation

• Work in close coordination with senior management to define strategy and targets for FI Partnerships
• Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
• Generate leads pipeline (inbound and outbound) and implementation plan
• Lead and prepare presentations to Financial Institutions
• End to end management of the process for acquiring partners for the platform including conclusion of commercials, legal agreement, system integration etc
• Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
• Progressively reduce financing cost profile across the platform and NBFC
• Work on arranging for debt funds for the NBFC from other Financial Institutions
• Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of the partner
• Work with the external stakeholders to develop products and new markets, identify business opportunities
• Track and improve on conversion from leads to closure
• Manage relationships and help resolution of issues in case of any with the Financial Institutions.
• Regular reporting of performance

• Develop deep relationships with Financial Institutions like Banks, NBFCs etc

Responsible for managing + executing content for social media platforms like Instagram, LinkedIn, YouTube, etc.

Build and execute social media marketing strategies.

Working with our marketing team to design and create the campaign test to communicate the results to using the data to inform future business decisions.

 Collaborate with other departments (marketing, video team, etc.) to create engaging social media content (Stories, posts, reels, etc).

 Planning, Creation, and Publishing of Instagram Reels.

 Managing ORM of IIDE s Social Media.

 Creating the entire campaign, shooting it out, monitoring it, and analyzing it.

 Measure output and revise social media strategies from time to time.  Takedown any other activities from your reporting manager as and when required.

 Flexibility and willingness to go beyond the call of duty (a go-getter).  Required Experience and Qualifications:  Basic Shooting skills using the phone

 Basics of Adobe design & Video tools - Illustrator, Photoshop & Premiere Pro

• IND AS & IFRS based ESOP Accounting & Disclosures for clients, quarterly as well as yearly.
• Perform Business valuation for clients from various industries using appropriate model.
• Fair valuation of Options using Black & Scholes Model & Binomial Model.
• Prepare report on valuations, accounting & disclosures.
• Tracking revenue and raising Invoice on completion of assignments
• Maintaining Dashboards and MIS of assignments for Management
• Co-ordinating with Technology team for Bug fixing, Customizations, new developments
• Co-ordinating with Operations team for procurement and understanding client’s MIS

• Develop new client partnerships with company's key accounts and develop strategic partnerships with large companies across industries. 
• Nurture and develop existing clients and generate incremental revenues within these accounts by selling additional products and services.
• Proactively identify & solve customer business problems by providing subject matter expertise and by using relevant product and services lines to create solutions. 
• Key point of contact for large accounts. 
• Ability to maintain senior level client relationships.
• Will be required to implement company's aggressive growth plans in the identified territory. Primary focus will be on new business while ensuring existing relationships are maintained.
• High adherence to internal CRM with an estimate of sales forecast.
• Liaising with the operations/products team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
• Should be comfortable with working in flexible time zones (Primarily US time zone) 

Requirements:

• Minimum of 8 - 12 years experience in Key Accounts Management.
• Strategic thinking and analytical skills
• Excellent written, oral communication and presentation skills.
• Good negotiation skills to achieve desired results/meet customer needs.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills