Graphic Designer

Position Overview:

 As a Generative AI Engineer, you will be responsible for designing, implementing, and optimizing generative AI models and algorithms.You will primarily work in building new b2c applications and integrating AI features into existing apps. You will work closely with cross-functional teams to integrate AI capabilities into our products. The ideal candidate will have a strong entrepreneurial mindset, who owns the entire AI implementation and is well versed in latest developments in GenAI and LLM space.

Key Responsibilities:

• Data Preprocessing & Augmentation: Work with large-scale datasets, preprocess data, and implement data augmentation techniques to improve the quality and diversity of training data.
• Algorithm Optimization: Optimize model performance, including reducing training time, improving accuracy, and enhancing the overall efficiency of generative AI systems and LLMs.
• Research & Innovation: Stay up-to-date with the latest research and trends in generative AI and propose innovative solutions for new challenges and applications.
• Collaboration: Work closely with product, engineering, and data science teams to understand use cases, define requirements, and integrate generative AI models into applications and products.
• Model Evaluation & Fine-tuning: Evaluate models using appropriate metrics and perform model fine-tuning to ensure high-quality outputs.
• AI Infrastructure & Deployment: Work with cloud-based environments and AI frameworks to deploy models and optimize their scalability and reliability.
• Documentation & Reporting: Document models, code, and processes clearly to ensure that solutions are reproducible and maintainable. Communicate findings and results to both technical and non-technical stakeholders.
• Setup and deploy new AI based processes in organization with the goal of improving efficiency in every department.

Required Qualifications:

• 3+ years of experience in machine learning or AI development, with a focus on generative models.
• Strong proficiency in programming languages such as Python, and experience with AI/ML libraries like TensorFlow, PyTorch.
• Working knowledge of javascript and other web concepts is a plus.
• Analyse and preprocess diverse datasets to extract meaningful information for AI applications
• Streamline the development and deployment of Generative AI models using cloud infrastructure and tools such as cognitive search, VectorDB, and frameworks like LangChain, LlamaIndex, HuggingFace, openAI APIs etc.
• Up to date with latest advancements in Gen AI and LLMs along with the knowledge in best models such GPT-x, Llama, claude, gemini and leaderboards for the same.
• Well versed with LLM concepts such as vector embeddings, RAGs, prompt engineering, transformers, fine tuning models, Semantic search, training large models etc.
• Solid understanding of deep learning fundamentals, including backpropagation, gradient descent, and neural network architectures.
• Experience in developing end to end AI applications from training to deployment. Previous experience in working with AI applications is a big plus.
• Strong research interest delving deep into depths of AI, LLM tech with passion.
• Experience working with AI coding tools such as bolt.new, claude, Github Copilot, Cursor.ai etc.
• Experience with large-scale data processing and working with cloud platforms (AWS, Google Cloud, Azure).
• Strong analytical and problem-solving skills with the ability to experiment and iterate quickly.
• Familiarity with model evaluation techniques and performance metrics specific to generative models.
• Good understanding of NLP and/or computer vision, depending on the focus area of the generative models.
• Strong communication skills and the ability to collaborate in a cross-functional team environment.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

Pranam. We wish you good health and best wishes. Please apply only if you have a professional experience for more than 1 year. 

We are a Yoga Institute , based out of Bengaluru, looking for a skilled and technically equipped person to edit / shoot/ handle creative design works/ social media postings and related Skills:

1. Proficiency in Design Software: The candidate should be proficient in Adobe Photoshop, Illustrator, and After Effects. Familiarity with Microsoft Office and video editing software such as Adobe Premiere Pro, Final Cut Pro, or Davinci Resolve is also required.

2. Experience: A minimum of three years of experience in creative designing and video editing is essential.

3. Understanding of Design Measurements: The candidate should have a thorough understanding of different sizes and measurements used in designing.

4. Adaptability: A creative designer should be adaptable and able to work on a variety of projects, each with its own unique requirements.

5. Attention to Detail: A keen eye for detail is crucial in design. Small elements can make a big difference in the overall impact of a design.

6. Problem-Solving Skills: Design often involves solving problems, whether it's finding the most effective way to communicate a message or figuring out how to make a design work within certain constraints.

7. Knowledge of Current Design Trends: Staying up-to-date with the latest design trends can help a designer create work that feels fresh and relevant.

8. Time Management Skills: Design projects often have tight deadlines, so it's important for a designer to be able to manage their time effectively.

9. Understanding of Color Theory: Color can greatly affect how a design is perceived, so a good understanding of color theory is important.

10. Typography Skills: The ability to use type effectively is a key skill in design. This includes understanding which fonts to use, how to pair them, and how to use type to enhance a design.

11. Researching and Referencing: Should have strong research skills to gather ideas and inspiration for their designs and should also understand how to properly reference any work or ideas that are not their own to avoid plagiarism and respect intellectual property rights.

12. Proficiency in Hindi Literature: Should be proficient in typing Hindi literature. This skill is crucial for creating content that resonates with our Hindi-speaking audience and expands our reach.

CLIENT:MNC (WFO)

ROLE: PHP LARAVEL DEVELOPER

EXP: 3 TO 6 YEARS

LOCATION:BANGALORE.

NOTE:NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

Responsibilities:

 Discussing project aims with the client and development team.

 Designing and building web applications using Laravel.

 Troubleshooting issues in the implementation and debug builds.

 Working with front-end and back-end developers on projects.

 Testing functionality for users and the backend.

 Ensuring that integrations run smoothly.

 Scaling projects based on client feedback.

 Recording and reporting on work done in Laravel.

 Maintaining web-based applications.

 Presenting work in meetings with clients and management.

Requirements:

 A degree in programming, computer science, or a related field.

 4+ years of Experience working with PHP, and Laravel, performing unit testing, and

managing APIs such as REST.

 A solid understanding of application design using Laravel.

 Knowledge of database design and querying using SQL.

 Proficiency in HTML and JavaScript.

 Practical experience using the MVC architecture.

 A portfolio of applications and programs to your name.

 Problem-solving skills and critical mindset.

 Great communication skills.

 The desire and ability to learn.

• Must have a PHP experience, a fullstack developer will also do
• Experience - 3-6 years
• No. of vacancies - 6
• Salary - 40k-70k in hand
• B.Tech/M.Tech from any college will do

• Opportunity to work in a fast-paced environment aimed at creating a very high impact
• Exposure to different business functions in a fintech organization, helping each function to become successful with your work
• Opportunity to work with a diverse team of smart and hardworking professionals from various backgrounds
• Amazing work culture with endless opportunities for personal and professional growth Independence to put your thoughts/ideas into the executable business projects
• Ability to directly implement solutions and see them in action; critical partner for all decision-making in the organization
• Interact with people from various backgrounds
• A mix of Statisticians, Consultants, Business and Programmers
• Flat organization structure with open and direct culture
• Merit-based fast-growth environment - Market-leading compensation and benefit

Responsibilities

• As a Fraud Investigator, you'll lead multiple complex fraud investigations simultaneously in your area of responsibility and you'll write clear and concise reports for investigation findings and report outcomes to Avail finance's management. In addition, you are going to make this a success by conducting audit activities (prepare, execute, report) and customer screening in line with our Internal Audit procedures and Due Diligence Program.
• Identify risk trends in your area and translate them into learning and solutions, sharing best practices and facilitating the risk owner and business manager to make decisions.
• Actively anticipate trends and requirements and provide support for Avail finance's global anti-fraud procedures and standards for fraud identification and management of investigations to be the benchmark.
• Act as a representative Interact and engage with senior stakeholders in the Area.
• Participate in, provide input, and lead initiatives for the FICS Knowledge Practice.
• Able to translate Area and Global risk trends into proactive actions.
• Document findings and conclusions in line with the prescribed tools and methods.
• Responsible for the entire documentation and reporting of fraud/audit/customer screening in line with Signify Internal Audit procedures and systems
• Conduct customer screenings as part of the Due Diligence Program.
• Conduct compliance audit activities and contribute to fraud prevention within Avail Finance. - Work experience in NBFCs / Fraud Analytics in Banks / Fintech / Lending organizations in India would be a big plus

About You :

• You put the Customer First by identifying risk trends in your area of expertise and translate these into learnings and solutions.
• You are Greater Together by collaborating across teams to build on our strengths and diversity and work towards our shared goal.
• You are a Game Changer by innovating. Together we set ourselves apart and continue to lead in the market.
• You have a Passion for Results by working smarter and faster to deliver excellence

• Rockstar Coworkers
• Friendly & Energetic Environment
• 21 paid leaves
• Reward Employees with Experiences
• Free Food & Coffee
• Team Outings from time to time
• Work From Home Option Available
• Treat all employees as equals

Tech Stacks used  by us : 

Frontend : VueJs 

Backend : NodeJs

Key skills: ReactJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.

Responsibilities:

• Participation in Company's product and implementation as a Frontend developer.
• Build the front-end for our mobile and web products
• Convert wireframes into working UI interfaces
• Write REST calls to interact with our back-end API
• Participation in research activities.
• Build reusable code and libraries for future use
  
  

Requirements:

• Keen design eye to translate wire frames into pixel perfect web pages
• Excellent JSON/DOM manipulation skills
• Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
• Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
• Experience in building Scalable Apps
• Experience with third- party libraries, social media integration and APIs.
• Work on building product from scratch and improving application performance.
• Should understand and have knowledge on the application security practices/vulnerabilities
• Understands Web Products and understand Performance of the application.
• Linux and Unix Skills
• Hands on experience in collecting and analyzing/improving Application analytics
• Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of code versioning tools, such as Git / SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX

Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.

Kindly apply if interested.