HTML/CSS
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Javascript
Shubham Vishwakarma
Full Stack Developer - Averlon
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1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
Roles and Responsibilities:-
1. Developing, generating, and growing new digital marketing business
2. Creating innovative online marketing sales plans
3. Exhibiting expertise in digital marketing solutions
4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the US and Canada locations)
5. Maintaining accurate and up-to-date pipeline and forecasts
Desired Candidate Profile:-
1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)
2. A strong candidate will have excellent sales and closing skills
3. Strong organizational skills and ability to handle multiple tasks and priorities
4. Demonstrated time management skills
5. Knowledge of digital marketing/SEO services will be a plus
6. Excellent communication skills
Why should you join us:
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Block A-128, Sector-63, Noida
Salary Package: Depends on skills
Working Days: Monday to Friday
Shift: Night Shift
About Graygraph Technologies:
Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.
To know more, please visit our Websites:
www.Graygraph.com
www.DigitalGuider.com
Regards,
Yashika Thakur
HR Recruiter
at Graygraph Technologies
Company Description
Gencosys Technologies Pvt. Ltd. is a leading Information Technology company with a strong presence and customer base in South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. We provide comprehensive IT support and solutions to businesses in various industries.
Role Description
This is a full-time on-site role for a Search Engine Optimization Specialist at our Lucknow location. The Specialist will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web analytics, and implementing on-page SEO techniques to improve website rankings and visibility.
Qualifications
- Keyword Research and SEO Audits
- Link Building and Web Analytics
- On-Page SEO
- Experience in optimizing websites for search engines
- Understanding of SEO best practices and industry trends
- Proficiency in web analytics tools and SEO software
- Familiarity with HTML, CSS, and JavaScript
- Excellent analytical and problem-solving skills
- Strong communication and collaboration abilities
- Bachelor's degree in Marketing, Computer Science, or related field
Python
Django
Flask
GitTitle: Python Developer
Job Type: Full-time
Responsibilities:
- Developing and maintaining Python-based applications.
- Writing clean, maintainable, and efficient code.
- Integrating user-facing elements developed by front-end developers with server-side logic.
- Identifying and fixing bottlenecks and bugs.
- Participating in code reviews.
- Collaborating with cross-functional teams to design, develop and implement new features.
Requirements:
- Bachelor's or Master's degree in Computer Science or a related field.
- Strong proficiency in Python and its frameworks such as Django or Flask.
- Understanding of fundamental design principles behind a scalable application.
- Familiarity with code versioning tools such as Git.
- Knowledge of databases such as MySQL, PostgreSQL or MongoDB.
- Good problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
Key Responsibilities:
· Present our technology products and services to potential clients, clearly articulating the benefits and value proposition.
· Develop and maintain strong, long-lasting relationships with clients to ensure customer satisfaction and retention.
· Stay updated on industry trends, market conditions, and competitors to provide insights that help shape our product offerings and marketing strategies.
· Work closely with our product and marketing teams to align customer needs with product development and marketing strategies.
· Prepare and maintain detailed sales reports, forecasts, and pipeline updates for management.
Qualifications:
· 0-2 years of sales or business development experience
· Bachelor’s degree in Business, Marketing, or a related field.
· Excellent Communication Skills (both written and verbal)
· Proactive, confident and Self-motivated.
· Ability to Convincing and influencing.
· Able to work independently as well as in team.
· Ability to build and maintain client relationships.
· Comfortable using technology tools and platforms for sales and reporting.
Python
Position Summary
Are you passionate about working with smart people on challenging problems in an environment that values hard work, integrity and teamwork? F5 A Market leader in Application Delivery Controllers and Security platforms is hiring for its Centre of Excellence office in Hyderabad, India. Join our team of super smart engineers working in a fun, fast-paced, and highly technical environment where your dreams can become reality.
As a member of Firewall team, you are responsible for designing and developing automated test cases and framework, creation and execution of test cases, test plans to validate features and components of high performing software solution to detect underlying application by analyzing network traffic.
Primary Responsibilities
- Perform testing and validation of new and existing features. This includes creation of test strategy and test plans based on feature specs & requirements.
- Design, Implement, enhance and maintain automated tests.
- Execute and monitor the progress of automation runs and investigate test failures.
- Work with the product development engineers to help isolating defects, improve engineering documentation and enhance product quality.
- Performs analysis to define, edit and manage test methodologies tools, utilities, system structures, environments and provide technical input into project scope and estimating activities.
- Simulate network traffic using various tools & servers.
Knowledge, Skills and Abilities:
Essential Skills:
- 3+ years test automation experience in python, Javascript.
- Expert in network traffic generation tool like scapy.
- Experience with test methodologies used in software development.
- Excellent analytical and problem solving skills.
- Good understanding of network security, fire technolies
- Fair understanding of network protocols like TCP, UDP, IP, HTTP, SSL, DNS, FTP etc.
- Good team player with excellent written & verbal communication skills
- Knowledge on vmware is a plus
Nice-to-have Skills:
- Understanding of Linux networking and OS internals.
- Experience with CI/CD(git, pipeline, jenkins etc.).
Qualifications
- Requires a minimum of 2- 6 years of related experience with a Bachelor of Engineering in ECE/Computers or 2 years experience with ME/MTech in ECE/Computers.
- Excellent organizational agility and interpersonal skills throughout the organization.
- Ability to work flexible hours for better collaboration with International teams.
- Link to Apply:
- https://ffive.wd5.myworkdayjobs.com/f5jobs/job/Hyderabad/Software-Engineer-II_RP1023698
Java
Spring BootLooking for Java_ Spring boot & Microservices Developers.
Experience: 3-12 Years
Location: Hyderabad
Employment Type: Fulltime
Notice Period: Immediate to 30 Days
Roles & Responsibilities:
- Strong programming expertise in java and j2ee.
- Strong project experience in Spring & Spring boot.
- Good with multithreading, collections.
- Good work experience in Microservices.
- Strong with Data Structures and Algorithms.
- Good with Design and Design Patterns.
Required Skills:
- BS/MS degree in Computer Science, Engineering or a related subject.
- Proven hands-on 3+ years Software Product Development experience.
- Proven working experience in Java development.
- Hands on experience in designing and developing applications using Java EE platforms.
- Object Oriented analysis and design using common design patterns.
- Excellent knowledge of Relational Databases and SQL.
- Very good communication skills.
- Strong analytical and logical skills.
React.jsHTML/CSS
Redux/Flux
React NativeWe are looking for a skilled React.js Developer to join our front-end development team. In this role,
you will be responsible for developing and implementing user interface components using React.js
concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling
and improving front-end performance and documenting our front-end codebase.
To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and
React concepts, excellent front-end coding skills, and a good understanding of progressive web
applications. Ultimately, a top-class React.js Developer should be able to design and build modern user
interface components to enhance application performance.
React.js Developer Responsibilities:
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React
concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
React.js Developer Requirements:
• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• 2years experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
JavaPythonJavascript
Amazon Web Services (AWS)Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in 6 countries and experimenting with new endeavors that will create large impact in the markets and industries we touch.
Job Description :
- Be a steward for engineering quality, reliability, scalability habits and mindset in the organization under your purview
- Responsible for scalability, performance, availability of products and services across the stack in the organization under your purview
- Driving high standard code reviews, design reviews, architecture discussions
- Mentoring more junior engineers to instill engineering best practices and good habits
- Actively participate in development along with team members - creating modules & systems that can then be treated as a working reflection of the best practices.
- Set the vision of the domain architecture and technology stack for technology in your organization
- Drive implementation of long term investment, migration, refactoring in your organization
- Be an evangelist for technology - drive a culture of curiosity and active debate around technology in your organization
- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create
Qualifications :
- 8+ years of relevant industry experience ideally in fast moving B2C environment
- Technical breadth - exposure to a wide variety of problem spaces, technologies
- Very strong system design and object-oriented skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
- Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases.
- Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions.
- Deep understanding & experience of high performance web scale & real-time response systems, and large scale persistent systems
- Exposure to complete product development cycles - from inception to production to scaling up, supporting new requirements, re-architectures
- Demonstrated expertise in problem solving and technical innovation
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon