Product Head

We are looking for an experienced US IT Recruiter to join our panel and handle sourcing of freelance interviewers and coordinating technical interviews for our clients in the US market. This role is ideal for someone with strong networking, recruitment, and stakeholder management skills in the US IT hiring domain. 

Responsibilities: 

● Source and onboard freelance technical interviewers across various IT domains (Java, Python, Data Engineering, Cloud, etc.) for US time zones. 

● Coordinate end-to-end interview scheduling between clients and panel interviewers.

● Maintain & update the interviewer database to ensure quick availability for projects.

● Understand client requirements and match the right technical panel for the role.

● Follow up with interviewers & clients for timely completion of interviews.

● Ensure compliance with client expectations and InCruiter’s quality standards. 

Must Have: 

● 2–5 years of experience in US IT recruitment. 

● Strong understanding of US time zones, work culture, and hiring processes.

● Experience in freelance/contract recruitment and panel sourcing preferred.

● Excellent networking, negotiation, and relationship-building skills. 

● Proficient in using ATS, LinkedIn, and job boards for talent acquisition. 

● Strong communication skills in English (both verbal & written). 

● Ability to work independently and meet deadlines. 

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

• Experience in API development using Java will be a plus.

• Excellent knowledge and experience in writing testable, scalable, flexible, robust and efficient web applications using JavaEE 6/7 technologies, specifically, Spring core, Spring Boot Spring Data, spring batch and JPA
• Experience in successfully deploying Java-based applications in production and understanding load-balancing, authentication, and fault tolerance through Tom Cat.
• Experience in database modeling (MySQL/NoSQL databases such as Mongo DB)

• Knowledge of integrating with Ant, Maven, GIT and Shell scripting.
• Strong backend experience to develop Data Layer using at least one of the ORM frameworks like Hibernate, JPA etc.
• Strong RDBMS Skills and SQL skills. Experience in MySQL, Teradata and warehousing databases.

• Experience in Analytics frameworks and visualization products.

• Excellent knowledge and experience of Maven, Continuous Integration, and Continuous Delivery with Jenkins.
  • Experience with JavaScript frameworks, especially Angular is a definite plus.

Java 8, J2EE , Spring Boot, Microservices, Apache Spark, DevOps, Advanced SQL, preferably with

expertise in Data engineering/Data analytics,

ELK(Elastic Search, Logstash , Kibana) stack, Teradata, any No SQL database, Hands on experience in

maintaining products on Cloud Technologies like PCF, Azure, Docker, Kubernetes, etc, NodeJS,

Angular 2x, GitLab with CI/CD, Hands on experience in Unix server, Shell scripting, Large data

processing, Performance tuning, Experience in working in various Test Automation frameworks like

Selenium, Test NG, Python, Cucumber, Karma, Karate/ Jasmine, etc

Experience in using Eclipse, Spring tool suite, Project building tools - Maven, Gradle, etc, JIRA for ALM.

Job Responsibilities:

● Conceptualizing, executing & managing branded campaigns across LBB formats on web, app & social media based on client briefs

ensuring high repeat rate

Should have worked on branded content / content marketing

● Ensuring a mix of client objectives & LBB tonality

● Social Media Marketing & execution for sales collaborations

● Client servicing: Being the SPOC for a partner brand, daily liaison, end to end life cycle management of the brand campaigns from

brief to deliverables

● Creating pitches, briefs, presentations, campaign plans, innovations & partners to maximize conversion

● Mapping daily progress of branded content & reporting the success of a campaign post closure

● Keeping up with client deadlines & incorporating feedback/changes

Key Responsibilities/Duties:

· Develops and enhances software applications through coding and testing.

· Writing well designed, testable, efficient code

· Involves in code reviews and training.

· Contributing in all phases of the development lifecycle

· Delivers highest quality software by creating unit test plans and testing code thoroughly.

· Adept with the tools, applications, and processes used for software development.

· Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentations and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and apply them in completing the assigned task.

Qualification: Bachelors or Master’s degree in Computer Science or Engineering.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

Commercial Lending provides a key ingredient in determining a Bank’s / FI’s profitability. The business is quite dynamic and posed with many challenges around Automation, Decisioning, Workflows and disconnected Processes to name a few. Solving these real-world problems with best of the breed technology stack, the team is quite dynamic, versatile and self-equipped with a variety of skills. The Job might be the right fit for you if:

You enjoy solving problems and create solutions

If you don’t know the answer, you will dig until you find it

You love learning about processes and ideating them

What you will be doing 

• Configure, test and implement workflows supporting configuration and business features in FIS Loan Origination System.
• Coordinate with business experts (Business Analysts, Product Owners, Product Managers) to gather functional specifications and accordingly get them designed and build in product using native workflow tool and by harvesting CMMN and BPMN
• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Build the executable processes with limited requirement to showcase business.
• Work with architects and team leads to design & implement appropriate technical solutions.
• Collaborate with testers to analyze defects, verify behavior, and resolve issues.
• Identify, re-engineer and document business processes and metrics and identify improvement opportunities where existing processes / workflows may be streamlined or improved to deliver greater effectiveness and efficiency.
• Develop, maintain and distribute business process workflows documentation to stakeholders.
• Assess and project the impact of system changes on users and internal and external clients or stakeholders.
• Be a SPOC for managing and maintenance of these Processes, Workflows while building and contributing to these within Product in an Agile manner. Attend all the relevant scrum ceremonies.
• Tailors user screens for each process activity to enable end users to interact with Application.
• Work as an independent team member, capable of applying judgment to plan and execute your tasks.
• Isolate and resolve complex configuration issues.
• Train internal employees or external clients on processes, BPMN and CMMN principles or practices. Conduct one-on-one or classroom training depending upon the size or desire of the audience.

What you bring: 

Skills

• Good database skills with excellent query writing skills.
• Deep Understanding of case life cycle management, business process management (BPM).
• Exposure to form design including Java, HTML, CCS, XML, JSON and Angular.
• Knowledge of APIs (REST & SOAP).
• Excellent analytical, decision-making, problem-solving, and time management skills.
• First-rate verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Ability to meet deadlines and communicate status appropriately and timely.
• Ability to travel.
• Desirable to have exposure towards to prominent workflow tools like

Qualifications

• Degree or equivalent

Competencies

• Fluent in English
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion

• Able to create clear technical specifications from business requirements

• Organized approach – manage and adapt priorities according to client and internal requirements

• Excellent co-ordination and management skills
• Enthusiastic, highly motivated and detailed oriented with "can do" attitude

• Innovative Contributor – able to identify & suggest & drive improvements with team (locally & globally)
• Must be able to perform under pressure
• Willing to work in Flexible schedule, as the role is part of a global team

What we offer you 

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.