Graphic Designer

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Key Responsibilities:

• Responsible for managing client accounts, building and maintaining relationships with clients, You will also be involved in sales forecasting, account planning
• Every day, Monitor and ensure the accuracy of the daily transactions, journal entries, General ledger system and month end close work.
• Reconciliation of Customer and Suppliers accounts
• TDS, Income tax, PF, ESI & PT returns filling on a timely basis.
• Looking after all statutory deductions and remittances to Govt.
• Finalization of accounts in accordance with companies Act and accounting standards.
• Preparation of annual accounts at the end of the year according to the provision of the law.
• Review and Filing GSTR1 & GSTR 3B, & Reconciliation GSTR2A V/S GSTR 3B, and Filing Returns within due date along with the annual returned.
• Manage taxation like VAT, Service tax, TDS, Income tax, PF & ESI & returns on timely basis
• Every Month Filing Statutory Returned within due date like, Sales Tax, Service Tax, PT, ESIC, EPF, &
• Filing GST like GSTR1, 2A,3B, etc. Monthly Deducting Tds for Contractors, Salary Employees, OtherVendors, which is applicable for Tds.
• Compilation of form 16 and form 16A, Quarterly and annually returned prescribed under the income tax Act, 1961 for tax deducted at source u/s 192 to 194- K

If interested kindly share your updated resume at 82008 31681

About us:

TAPPP(https://tappp.com/) is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and

many others.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Who are we looking for:

A coding enthusiast who loves writing elegant code and developing software systems.

As a senior java developer, you will be a part of the core product development team that is responsible for building high-performant components of the TAPPP platform.

Your responsibility:

• You will be responsible for designing, coding, reviewing, testing, and bug-fixing different modules of the software product that needs to work seamlessly across different environments.
• Write production-quality code in Java, J2EE, and Spring
• You will work in an agile team, working on the TAPPP revolutionary platform. You‘ll be using cutting-edge solutions (Spring Boot, Docker, Kafka, Redis, Continuous Delivery) for creating and maintaining high-load distributed services that are part of our messaging platform.

Mandatory technical skills:

• Hands-on experience with
• Java 1.7+
• RDBMS (MySQL/PostgreSQL)
• JPA (Hibernate or any other ORM framework)
• Spring Boot, Spring MVC, Spring Security
• Hands-on experience in writing extensible RESTful APIs
• Hands-on in Java development (all facets of development) with a sound understanding of OOAD.
• Should have excellent debugging, code review, and design review skills
• Should have a sound understanding of a Microservice based architecture

Good to have technical skills:

Kafka

GraphQL

Redis

AWS (ECS, Cloudwatch)

Other

• Strong independent contributor
• Comfortable working in a start-up environment

The position is based in Pune, India.

We are seeking a skilled and experienced Senior Backend Engineer proficient in Java to join our dynamic team. The ideal candidate will have 4-7 years of hands-on experience in Java development, particularly in building robust backend systems and microservices architecture. As a Senior Backend Engineer, you will collaborate with cross-functional teams to design, develop, and deploy scalable and efficient backend solutions to support our products and services.

Responsibilities:

1. Design, develop, and maintain high-performance backend systems and microservices using Java.
2. Collaborate with product managers, frontend engineers, and other stakeholders to understand requirements and translate them into technical specifications.
3. Implement best practices in software development, including code reviews, testing, and documentation.
4. Optimize and refactor existing codebase for improved performance, scalability, and maintainability.
5. Troubleshoot and debug issues in production environments and provide timely resolutions.
6. Stay updated with industry trends and emerging technologies to propose innovative solutions and improvements.
7. Mentor junior engineers and contribute to their professional growth and development.
8. Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. 4-7 years of professional experience in backend development with a focus on Java.
3. Strong proficiency in Java programming language and its ecosystem.
4. Experience with building scalable and distributed systems using microservices architecture.
5. Proficiency in Spring Framework (Spring Boot, Spring MVC, Spring Data, etc.).
6. Solid understanding of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
7. Experience with RESTful API design and implementation.
8. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
9. Knowledge of containerization and orchestration tools like Docker and Kubernetes is a plus.
10. Excellent problem-solving skills and attention to detail.
11. Strong communication and collaboration skills.
12. Ability to work independently and in a team-oriented environment.
13. Experience with Agile/Scrum methodologies.

Preferred Qualifications:

1. Master's degree in Computer Science or a related field.
2. Experience with DevOps practices and CI/CD pipelines.
3. Knowledge of reactive programming frameworks like Akka or Vert.x.
4. Familiarity with message broker systems such as Kafka or RabbitMQ.
5. Contributions to open-source projects or active participation in the developer community.

• Promote and sell company products at assigned locations.
• Complete mandatory product and compliance training.
• Collaborate with members of different teams.
• Develop engaging sales pitches for different target customers.
• Collect customer contact information and follow up with leads.
• Maintain the customer database.
• Build strong customer relationships.
• Create sales, needs analysis and cost–benefit reports.
• Monitor competitor sales strategies.

Desired Candidate Profile

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Research and identify new market opportunities.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Job Profile: Business Development Associate (BDA)

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Business Development Associate - Direct Sales (On-Field Profile) 

Sector: Sales 

Locations: Across India

Working Days:5 days work week (Saturday and Sunday Mandatory working) 

CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)

Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
 

Business Development Associate - Inside Sales (Office Profile)

Sector: Sales 

Location: Bangalore, India

Working Days: 5 days work week (Saturday and Sunday Mandatory working)

CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)

Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months