Inside Sales Executive

Key Responsibility Areas (KRA) – HR Generalist

1. Recruitment & Onboarding

• Coordinate end-to-end recruitment processes (job postings, sourcing, screening, interviews, offers).
• Liaise with hiring managers to define role requirements and selection criteria.
• Conduct reference checks and background verifications.
• Ensure smooth onboarding and orientation of new hires.

2. Employee Engagement

• Develop and implement employee engagement activities and initiatives.
• Conduct periodic employee feedback surveys and support action planning.
• Organize team-building and recognition events to foster a positive workplace culture.

3. HR Operations & Compliance

• Maintain employee records and HRIS data accurately and confidentially.
• Prepare employment letters, contracts, and documentation.
• Ensure compliance with labor laws and internal policies.
• Assist in audits and statutory reporting.

4. Performance Management

• Support the implementation and monitoring of performance appraisal systems.
• Coordinate performance review cycles and assist managers with evaluation processes.
• Track and report on performance trends and support interventions as needed.

5. Training & Development

• Identify training needs in consultation with managers and teams.
• Coordinate training programs, track participation, and evaluate effectiveness.
• Maintain a calendar of learning and development activities.

6. Payroll & Benefits Administration

• Assist in payroll preparation by collecting and verifying attendance and leave records.
• Handle employee queries related to salaries, benefits, and deductions.
• Support administration of insurance, PF, ESI, and other statutory benefits.

7. Employee Relations

• Act as a point of contact for employee concerns and grievances.
• Ensure timely resolution and escalate issues where necessary.
• Promote a harmonious and inclusive workplace environment.

JD for Flutter App Developer

Promilo.com (Sawara Solutions Pvt Ltd)

Industry: IT Software - SAAS

Location: Bangalore

Mode: Full-Time (Work from office only)

Hello Everyone,

Please review the details below regarding an opening in Promilo for a Flutter Developer in Bangalore.

ABOUT US

Promilo is India’s 1st innovative platform which “Pay to Browse”. It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups. To know more - visit our company website. (www.promilo.com)

JOB DESCRIPTION:

As a Flutter App Developer at Sawara Solutions Pvt. Ltd. (Promilo.com), you will be an integral part of our dynamic and forward-thinking development team. Your primary responsibility will be to conceive, design, and implement high-performance and visually stunning mobile applications using the Flutter framework. We are looking for an individual who not only possesses technical expertise but also has a creative flair for crafting user-centric experiences.

ROLES & RESPONSIBILITIES:

•High-Quality Mobile Applications: Utilize your expertise in Flutter to create robust, scalable, and efficient mobile applications that meet the highest standards of performance and reliability.

•Collaborate Across Teams: Work closely with cross-functional teams to define and design new features, ensuring a seamless integration of functionality and aesthetics.

•UI/UX Implementation: Collaborate with UI/UX designers to translate design concepts into visually appealing and intuitive user interfaces.

•Code Quality and Maintenance: Write clean, maintainable, and efficient code, adhering to coding standards and best practices.

•Troubleshooting and Optimization: Identify and resolve issues through effective troubleshooting, debugging, and optimization techniques to enhance application performance.

•Stay Current with Industry Trends: Stay abreast of the latest industry trends and technologies, incorporating them into your work to ensure our applications remain cutting-edge.

•Code Reviews and Collaboration: Actively participate in code reviews, providing constructive feedback to team members. Collaborate with peers to maintain a high level of code quality.

•Team Collaboration: Work collaboratively with other team members and stakeholders to deliver high-quality software solutions that align with project goals and timelines.

QUALIFICATIONS:

•Proven Experience: Demonstrated experience as a mobile app developer, with a focus on Flutter development.

•Technical Proficiency: Strong knowledge of the Dart programming language and experience with third-party libraries, APIs, and integrations.

•Development Life Cycle: Familiarity with cloud services and mobile application deployment processes. Solid understanding of the full mobile development life cycle.

•Problem-solving skills: Strong problem-solving skills, attention to detail, and the ability to think critically.

•Communication and Collaboration: Excellent communication and collaboration skills, with the ability to work independently and as part of a team.

•Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

•Preferred Qualifications:

•Experience of 2-4 Years in Flutter Development.

•Knowledge of native Android and iOS development is preferable.

•Familiarity with version control systems (e.g., Git).

•Knowledge of mobile app security best practices.

•Knowledge of OOP’s Concepts

•Previous experience working on projects in an Agile/Scrum environment.

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital

age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If

you meet the qualifications and are passionate about making an impact in the Ed-tech

sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: upto 4lpa + Incentives

Job Location: Hyderabad (On site)

ROLES AND RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound

cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10

conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further

development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned

territory Team with channel partners to build pipeline and close deals

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000

INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12

background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong

communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

About Blackhawk Network

Blackhawk Network (BHN) delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments.

Overview:

BHN Rewards is a platform for marketers to send & manage global e- gift campaigns like Amazon or Visa e-gift cards. Marketers love how BHN Rewards makes it easy to deliver

gifts to hundreds and thousands of recipients. BHN Rewards is the only integrated gifting partner for the top marketing & survey platforms - SurveyMonkey, Marketo, HubSpot,

and Qualtrics. BHN Rewards has also entered into Employee rewards with our recent launch of BHN Rewards for the Microsoft Teams App.

BHN Rewards was acquired by Blackhawk Networks in August 2021, the global leader in

rewards and incentives.

At Blackhawk Network, we shape the future of global branded payments through prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, have global excellence, and be inspiring! Blackhawk is a multi-billion dollar US-based corporation, with headquarters in Pleasanton, California, and offices in over 28 countries.

So, what are you waiting for? Shape your career and join our global network

Responsibilities

▪ Expertise in API testing and experience in working with API based applications

● Expertise and experience in designing Automation Frameworks from scratch

● Strong in Web Services Automation

● Technical expertise in building effective testing frameworks that are highly scalable and reusable. (Karatelabs.io)

● Programming Fundamentals: Proficiency in a programming language, understanding of data structures and algorithms, and knowledge of object-oriented programming principles. (Java and Javascript)

● Software Development Lifecycle: Familiarity with the software development process, agile methodologies, and version control systems.

● Problem-Solving and Analytical Skills: Ability to analyze and solve complex problems, logical reasoning, and troubleshooting skills.

● Database and Data Management: Understanding of relational databases, SQL, and data modeling concepts.

● Web Development: Familiarity with HTML, CSS, JavaScript, and web development frameworks for building web applications.

● Communication and Collaboration: Strong communication skills, ability to work in a team, and willingness to learn and adapt to new technologies.

Qualifications

▪ 1-2 years of experience with Bachelor’s degree in Computer Science

▪ Excellent communication skills

▪ Love for learning new things - Curiosity and grasping abilities

▪ Expert coding and design skills

▪ Thorough understanding of Software Development Life Cycle and Quality methodologies

▪ Experience working with agile/scrum-based teams

▪ Organized, focused on building, improving, resolving and delivering

Requirements:

 Strong development skills in Core / Advanced Java, and J2EE.

 Knowledge of Bamboo, Jira, Spring AOP, Junit, SQL query optimization and fine tuning, is a

plus.

 Strong analytical skills.

 Good in Design Patterns.

 Should have experience on JMS/Messaging and middleware like IBM MQ/Apache Kafka.

 Strong in design and technical documentation.

 Strong in Java SDK 1.8, Java SDK 11, Spring Boot (Embedded Tomcat), REST & SOAP API skills.

 Strong in Spring frameworks (MVC, IOC, Boot, Batch) and ORM framework like Hibernate.

 Hands-on experience in SQL.

 Core Java, J2EE, SOA based Web Services, RESTful Web Services, Hibernate, Spring MVC,

XSD, XML and WSDL, DB, Microservices.

 Understanding of Kafka and Netflix conductor.

 Should have worked with Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson.

 Extensive development experience with Web Services (SOAP and REST).

Java Developer Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

Java Developer Requirements:

• Degree in Computer Science or related field.
• Experience with user interface design, database structures, and statistical analyses.
• Analytical mindset and good problem-solving skills.
• Excellent written and verbal communication.
• Good organizational skills.
• Ability to work as part of a team.
• Attention to detail.

Desired Candidate Profile

Essential Duties:

• Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking).
• Answer customer questions, file bugs, and reproduce, troubleshoot, resolve, and escalate issues as necessary.
• Own and drive customer issues from start to finish.
• Become an expert on a given product domain from both a business and technical standpoint.
• Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact.

Minimum Requirements:

• BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience.
• Minimum of 7 years of application support experience. 
• Strong Oracle SQL, PL/SQL skills required.
• Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials). Other ERPs can also be considered. 
• Excellent spoken and written English. All customer communications are in English.
• Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
• Ability to work with a global teams and build strong cross-functional relationships.
• Positive attitude and the ability to overcome adversity; ability to stay calm under pressure.
• Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day!
• Problem-solving capabilities as well as excellent customer service skills.
• Ability to take ownership and follow through on client issues until resolution.
• Ability to effectively communicate and coordinate with peers and senior management as required.
• Strong organizational skills, attention to detail and technical judgment.