
Production Support Manager
at They provide both wholesale and retail funding. PM1
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score

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We are looking for a high-performing Sales Executive to help us meet our customer acquisition targets by keeping our organization's Goal in Mind. The ideal candidate will be responsible for building and maintaining a strong sales pipeline.
Job Role: Senior Sales Executive/ Sales Executive
Job Responsibilities
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Achieve growth and hit sales targets.
- Implement a business plan that expands the company’s customer base and ensures its strong presence
- Leverage sales tools and resources to identify new sales leads and nurture prospect relationships
- Collaborate with sales leaders
Job Specifications:
- Bachelor/Master's degree in business administration or a related field
- Successful previous experience as a sales representative or sales Executive, consistently meeting or exceeding targets.
- Strong business sense and industry expertise
- Ready to Travel
Experience: 1-4below-required Years of Field Sales experience preferably in the Edtech industry
If interested, revert with your updated resume at with the below required details:
Relevant Work Experience:
Current Salary:
Expected Salary:
Notice Period:
Thanks & Regards
Mayanka
Senior HR Recruitment
Key responsibilities
- Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- Developing your sales team through motivation, counselling, and product knowledge education.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Identify emerging markets and market shifts while being fully aware of new products and competition status
Key skills and experience required
- Bachelor’s / Master’s Degree in relevant field.
- Freshers with Good communication and Interest in sales are welcome.
- Experience in planning and implementing sales strategies.
- Experience in Lead generation, email marketing, excel would be preferred.
- Experience managing and directing a sales team.
- Excellent written and verbal communication skills.
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
Key Responsibilities:
Full-Stack Development:
- Engage in end-to-end development activities, from requirements gathering to deployment, ensuring high-quality deliverables.
- Perform hands-on development using a mix of technologies including Angular 13+, Java / Springboot, Fast API, and SQL.
- Collaborate with cross-functional teams to integrate front-end interfaces with back-end services and databases.
Team Leadership & Collaboration:
- o Work closely with the Tech Lead / Solution Architect and Product Manager to help design and implement scalable and robust solutions leveraging Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, and SQL.
- Assist in driving the architectural vision, ensuring alignment with business goals and provide technical guidance, participate in code reviews, and ensure adherence to best practices and coding standards.
- Evaluate and recommend technologies and tools to optimize system performance, security, and reliability.
Databases & Data Management:
- Demonstrate expertise in working with databases such as MongoDB, PostgreSQL, Azure Blob Storage, Neo4j (GraphDB is a plus), and Azure CosmosDB.
- Design efficient database schemas, optimize query performance, and ensure data integrity and security.
Cloud Platform & Infrastructure:
- Proficiency in Microsoft Azure, including the deployment, management, and optimization of cloud-based solutions.
- Experience with containerization, orchestration, and Kubernetes Lens for managing containerized applications.
Tools & Collaboration:
- Utilize tools such as GitHub for version control, JIRA for project management, Confluence for documentation, Keycloak for identity and access management, and other relevant tools to streamline development and collaboration processes.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- 5+ years of hands-on experience in full-stack development.
- Strong expertise in Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, SQL.
- Proven experience with databases including MongoDB, PostgreSQL, Azure Blob Storage, and Azure CosmosDB.
- Strong communication and collaboration skills.
- Experience with Agile development methodologies.
- Understanding of the Microsoft Azure cloud platform and associated services.
- Relevant certifications (e.g., Azure / AWS Certifications etc.;) are a plus.

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.
Responsibilities:
- Engage with customers via phone to promote and sell services.
- Provide accurate information about products/services and address customer queries.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain customer records by updating account information and interactions.
- Meet established sales targets and performance metrics.
We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.
If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.
About ITLH:
ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.
How will we help you grow?
By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready.
We believe in a healthy and growing working culture that you would love to be a part of.
Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.
Responsibilities :
- Create data visualization tools, libraries, and reusable code for prospects
- Integrate designs and wireframes within the application code
- Leverage the inbuilt React toolkit for creating frontend features
- Monitor interaction of users and convert them into insightful information
- Write application interface code with JavaScript
- Enhance application performance with constant monitoring
- Good understanding of CSS libraries, GIT, Sigma, Adobe XD etc.
- Constant interaction with other developer teams and design teams to discuss UI ideas.
Requirements :
- Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms and JSX.
- Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
- Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc.
- Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
- Willingness to learn modern-day tools and processes.
- Good problem-solving, troubleshooting skills.
- Creativity and accountability.
JD:
- Experience in maintaining Oracle Exadata, RAC, and Administration of Oracle Multitenant Architecture.
- Implemented below Exadata new features like Smart scan, Flash cache, flash log, IORM, Storage indexes
- Using CellCli or dcli to manage Exadata storage server objects.
- Monitoring cell disk, grid disk, cell flash cache, flash disk
- Configured dcli between cell nodes and database nodes.
- Monitoring Exadata storage servers with cell metrics alerts and active requests.
- Migrating legacy database to Exadata.
- Experience in Exadata patching
- Experience in RAC along with new features like Flex ASM and Flex cluster.
- Resolve the issues like replace damaged physical disk or Flash disk.
- Installing & configuring Oracle Cluster ware & Database Software for Oracle 12c and 19c.
- Extensive Knowledge on Oracle Multitenant Architecture 12c and 19c.
- Experienced in Oracle installations, upgrades, migration, cloning, designing logical/physical architecture
- Database Refresh using Data pump.
- Expertise in Database upgrades, patching for standalone & RAC databases.
- Experienced in Database Point in Time Recovery.
- Enforcing security by creating roles, granting system and object privileges on the Tables, and stored procedures with DBA concepts.
- Knowledge on oracle enterprise management
- Implementation of db compression using Exadata HCC
- Running ExaCheck reports monthly
- Implementing smart flash cache, enabling flash cache write back
- Hardware changes , flash disk, griddisk and DIMM replacements
- Working knowledge on managing NFS mount points.
- ZFS share creation
- Huge pages setting
Senior DevOps Engineer (8-12 yrs Exp)
Job Description:
We are looking for an experienced and enthusiastic DevOps Engineer. As our new DevOps
Engineer, you will be in charge of the specification and documentation of the new project
features. In addition, you will be developing new features and writing scripts for automation
using Java/BitBucket/Python/Bash.
Roles and Responsibilities:
• Deploy updates and fixes
• Utilize various open source technologies
• Need to have hands on experience on automation tools like Docker / Jenkins /
Puppet etc.
• Build independent web based tools, micro-services and solutions
• Write scripts and automation using Java/BitBucket/Python/Bash.
• Configure and manage data sources like MySQL, Mongo, Elastic search, Redis etc
• Understand how various systems work
• Manage code deployments, fixes, updates and related processes.
• Understand how IT operations are managed
• Work with CI and CD tools, and source control such as GIT and SVN.
• Experience with project management and workflow tools such as Agile, Redmine,
WorkFront, Scrum/Kanban/SAFe, etc.
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Design procedures for system troubleshooting and maintenance
Requirements:
• More than six years of experience in a DevOps Engineer role (or similar role);
experience in software development and infrastructure development is a mandatory.
• Bachelor’s degree or higher in engineering or related field
• Proficiency in deploying and maintaining web applications
• Ability to construct and execute network, server, and application status monitoring
• Knowledge of software automation production systems, including code deployment
• Working knowledge of software development methodologies
• Previous experience with high-performance and high-availability open source web
technologies
• Strong experience with Linux-based infrastructures, Linux/Unix administration, and
AWS.
• Strong communication skills and ability to explain protocol and processes with team
and management.
• Solid team player.
An emerging Social Media Aggregator is looking to hire iOS developers with 2-4 Years of experience.
Preferrably those who can join within 30 days can apply.
Requirements
- Proficient with Objective-C, Swift, and Cocoa Touch.
- Strong familiarity with Xcode
- Experience with object-oriented design and programming concepts
- Must have knowledge of MVC, MVP design patterns.
- Excellent skills in debugging, problem-solving, source code analysis, and coding
- Ability to work effectively as an individual and within the team
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect Desktop applications to back-end services
- Understanding of Apple's design principles and interface guidelines
- Experience with performance and memory tuning with tools
- Proficient understanding of code versioning tools -GIT
Salary will not be a constraint for the right employee
1. Monitor the quality of results of the automated system in the detection of attacks,
intrusions, and unusual, unauthorized or illegal activities.
2. Build and maintain scripts that collect cyber threats data from external sources as well as
from the in-house analytics engine, data quality inspection, and dataset creation for ML
with manual annotation.
3. Assist Data Scientists & Machine Learning Engineers in developing systems that
automate risk assessment/mitigation workflows.
4. Keep up to date with the latest security and technology developments.
5. Research and evaluate emerging cybersecurity threats and ways to manage them.
Required skills
1. Attention to details and a quality first mindset.
2. Knowledge of current hacking techniques, vulnerabilities, and security analysis
techniques.
3. Basic programming experience, and the ability to automate tasks.
4. Manual code review or source code analysis experience.
Note: We are a startup, you will have much more responsibilities.
Benefits
1. A competitive salary.
2. Health Insurance.
3. An awesome team that will challenge and respect you.
4. Lunch, Unlimited snacks and drinks.
5. Top notch office in the heart of Bangalore City.










