
Production Support Manager
at They provide both wholesale and retail funding. PM1
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score

Similar jobs
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
Responsibilities
Develop quality mobile and web applications
Design highly scalable, testable code
Discover and fix programming bugs
Qualifications
Bachelor's degree or equivalent experience in Computer Science or related field
Development experience with programming languages
Hands on knowledge of dart would be great
Hands on knowledge of flutter would be great
Experience with the BLOC design pattern would be a big plus
Working knowledge of API integration
Experience with Flutter 2.0 for building both web and mobile applications would be a big plus
You can contact me - nine three one six one two zero one three two
Mandatory (Experience 1) - Must have 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
Mandatory (Experience 2) - Must have 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
Mandatory (Experience 3) - Must have 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
Mandatory (Experience 4) - Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
Mandatory (Experience 5) - Must have hands-on Python for pipeline & automation development
Mandatory (Experience 6) - Must have 4+ years of experience in AWS cloud, with recent companies
Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth
We are looking for a creative UI/UX Expert to structure and improve websites / mobile applications usability.
The candidate should be passionate about user satisfaction and be competent in every aspect of building websites / mobile applications. Ultimately, a high- quality UI/UX Expert will be an expert in problem-solving and an innovative thinker.
UI/UX Developer Responsibilities:
- Analyse business needs and produce detailed wireframes that meet
strategic objectives
- Researching and evaluating usability.
- Developing Innovative, interactive designs for websites / mobile applications
- Coding website / mobile applications structure (Training or POC experience in building UI/UX, Training knowledge or certification in Node Js, React Js, HTML, CSS)
- Gather and document functional requirements for upcoming web and mobile releases
- The candidate is expected to analyse the behaviours and patterns of users to improve overall functionality.
- Optimise information architecture to promote usability, while accommodating technical needs/constraints
- Develop user flows and personas to facilitate feature design process
- Oversee all user-facing text to synthesise tone, language, and
messaging
UI/UX Developer Requirements:
- Minimum 1 year experience as UI/UX developer
- Bachelor's degree in web development or a similar field.
- Experience as a UI/UX developer
- Experience in coding website / mobile applications structure (Training or POC experience in building UI/UX, Training knowledge or certification in Node Js, React Js, HTML, CSS)
- Computer programming skills.
- Experience in a fast-paced software environment, and an ability to
execute against aggressive timelines
- Experience designing web and mobile solutions for tech platforms & knowledge of wireframing and/or prototyping tools and methodologies
- High energy level, enthusiastic, and eager to do what is necessary to be successful Highly creative and inquisitive; able to multitask effectively
We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems. As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.
As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.
Responsibilities:
- Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
- Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
- Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
- Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
- Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
- Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
- Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.
Requirements:
- Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
- Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
- Familiarity with SaaS concepts and architecture.
- Experience with API design and development, including RESTful APIs.
- Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
- Experience with version control systems, such as Git.
- Strong problem-solving and analytical skills, with keen attention to detail.
- Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
- Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
Job description
Full Job Description
Experience: 2 to 4 years
Requirements:
Skills And Qualifications
- Strong knowledge of PHP web frameworks
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
Location:
- Banjarahills, Hyderabad, Telangana
- Bachelor's (Preferred)
Experience:
- PHP: 2 to 4 years (Preferred)
Company : A product development MNC
Job Location: Hyderabad
Share profile to connectatfiletaskdotin
location : Una , Junagadh and Gandhidham
We are looking to hire an Angular Developer to join our dynamic team. You will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting fixes or creating a new modules based on the requirtments provided.
To ensure success as an Angular Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.
AngularJS Developer Responsibilities:
- Designing and developing user interfaces using Angular8 or above with best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular projects.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
AngularJS Developer Requirements:
- Bachelor’s Degree in Computer Science, Computer Engineering or similar.
- Previous work experience as an AngularJS Developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS & Angular 8+.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
- Getting candidate registered on tool
- To release bulk offers within TAT.
- Close salary discussions with selected candidates.
- Ensure timely onboarding.
- Submission of back papers.
- Keep checking on BGC clearance and getting insuff cleared if any.
- Work From Office
GeoSpoc is looking for passionate backend developers who would like to solve complex business problems using location-aware data and cutting-edge tools and technologies such as microservices and cloud platforms such as AWS.
General skill
- A passionate developer with solid understanding of software basics
- Always willing to learn and explore upcoming technologies
- Pro-active, reliable and result oriented
- Someone who can continuously perform in a fast-paced environment
Key Skills Required
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
Skills and Experience
- Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
- Knowledge of object-relational mapping (ORM)
- Familiarity with front-end technologies (like JavaScript and HTML5)
Responsibilities
- Writing and testing code, debugging programs and integrating applications with third-party web services
- Work closely with small teams of designers, frontend developers, GIS experts as well as business stakeholders
- Own the development lifecycle of backend systems from design to deployment
- Go above and beyond to deliver great quality software solutions on time








