Production Support Manager
at They provide both wholesale and retail funding. PM1
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score
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About StepSecurity:
StepSecurity is a US-based cybersecurity startup focused on building the best Continuous Integration (CI) / Continuous Deployment (CD) security platform. With 30+ years of combined industry experience, our founders have built cybersecurity functions at companies like Microsoft, Uber, and Plaid. We are well-funded by Tier 1 VCs with deep expertise in cybersecurity and SaaS. Industry leaders like Google, Microsoft, AWS, and DataDog trust our platform to secure their CI/CD pipelines. Based in Seattle, Washington, we embrace a remote-first culture with flexible remote working opportunities. We take pride in our open-source contributions and a collaborative team environment.
Why Join StepSecurity?
- High Impact: Be part of a startup where your work directly impacts developers worldwide, including teams at leading organizations.
- Innovative Work: You'll be building a cutting-edge CI/CD cybersecurity product used by thousands of developers globally.
- Growth Opportunity: As an early team member, you’ll influence the company's technical direction and growth trajectory.
- Open-Source Focus: Contribute to the open-source ecosystem while shaping the security standards of CI/CD pipelines
Role Description:
We seek full-time founding engineers with a background in NodeJS and Typescript to build and maintain our CI/CD security platform’s backend systems and components (GitHub Actions). This high-impact role involves setting best practices and owning engineering processes, with contributions used by thousands of developers globally. You will primarily help StepSecurity build a large marketplace of StepSecurity Maintained Actions. All StepSecurity Maintained Actions are open-source, and you will mainly be making open-source contributions.
Responsibilities:
- Onboard new Maintained Actions.
- Maintain existing Maintained Actions to make sure that they are free of known vulnerabilities.
- Implement mature engineering processes to manage a large number of StepSecurity Maintained Actions.
- Architect and implement GitHub Actions CI/CD components.
- Deliver features incrementally in quick iterations.
- Write clean, efficient, and maintainable code following industry best practices.
- Conduct code reviews and provide constructive feedback.
- Troubleshoot and debug complex software issues promptly.
Qualifications:
- 2 to 5 years of enterprise hands-on backend experience.
- Proficiency in NodeJS & TypeScript.
- Experience in other languages such as Golang and Python is a plus.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Solid understanding of software development principles, design patterns, and best practices.
- Strong collaborative and problem-solving skills.
- Self-motivated, creative thinker with a drive for continuous improvement.
- Experience in a startup or high-impact, outcome-driven environment.
Hi,
As discussed, please refer to below Job description and revert with you updated resume –
About Client : Client is a digital accelerator to Startups, SMEs, MSMEs, and large enterprises with a significant contribution across 22+ industries including BFSI, Healthcare, Ecommerce & Retail, Education & eLearning, Insurance, Tech Startups, Government & Semi-Government, and more. Backed with an impressive experience of 25+ years and a fast-growing family of 4000+ engineering professionals our capabilities span across IT Consulting, Strategy Planning & Execution, Business Process Re-engineering, IT Modernization, and Business Analysis Consulting, our solutions are devised meticulously to address the needs of specific industries.
We are a CMMI Level 5 organization global IT Solution provider and Outsourcing company headquartered in Mumbai and footprints with 10 delivery centres in India and 15 global offices. Our success portfolio boasts of 7500+ projects accomplished across 1500+ clients in 50+ countries with client retention rate as high as 85%
Job Description :
Java Architect (10+ Years)
Location: Navi Mumbai, CBD Belapur
Domain: Banking (Payment Gateway Project)
NOTE: 1st and 3rd Saturdays working as per banking norms
Education: B.E. or Graduation in Computer Science or related field
Key Responsibilities:
• Architectural Leadership: Lead the architecture and design of complex, scalable, and secure banking applications, focusing on payment gateway solutions.
• Technology Stack Mastery: Provide expertise in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, and cloud-native architectures using AWS.
• Spring Validation & Authorization: Ensure secure and validated input handling using Spring Validation, and implement robust authorization mechanisms with Spring Security.
• Cloud Integration: Design and implement cloud-native architectures using AWS, including services like EC2, S3, RDS, Lambda, and API Gateway.
• Security Standards: Ensure adherence to banking security st OAuth2, JWT, and encryption protocols.
• Database Design: Oversee the design and optimization of relational databases, focusing on Oracle SQL and knowledge of NoSQL databases like MongoDB.
• Performance Optimization: Implement strategies for application performance tuning, caching, and scalability.
• Collaboration & Mentorship: Work closely with cross-functional teams, providing technical guidance and mentoring to developers.
• Stakeholder Engagement: Collaborate with business stakeholders to ensure architectural alignment with business objectives and technical constraints.
• Code Quality & Reviews: Conduct regular code reviews, ensuring compliance with best practices and architectural standards.
Skills and Qualifications:
• Extensive Experience: 8+ years in Java development and architecture, with a proven track record in the banking domain, particularly in payment gateway projects.
•Technological Proficiency: Deep expertise in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, Spring Validation, Spring Security for authorization, AWS, Docker, Kubernetes, and Jenkins.
• Cloud & DevOps Knowledge: Good understanding of cloud-native applications and DevOps practices.
• Security Focus: Experience in implementing security protocols and practices in a banking environment.
• Leadership & Communication: Strong leadership, communication, and stakeholder management skills.
• Innovative Thinking: Ability to think critically and provide innovative solutions to complex problems.
Required Documents:
• 10th and 12th passing certificates and marksheets.
• Graduation marksheets and passing certificate.
• Graduation degree (Convocation) certificate. • All employer offer letters and relieving letters (with stamp and CIN number on letterhead)
Regards
Amit Kumar Pandey
Job Description:
Responsible of Monitoring Team members’ daily activity
Responsible for Manage the team, fix performance metrics and periodical performance review
Responsible for Effectively handle employee grievances and communicate
Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.
Responsible for handling IT requirements from US based clients.
Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
Well versed about US Terms like W2, C2C, 1099, US Visas, etc.
Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.
Responsible for achieving a good conversion ratio of submittals into interview and placement.
Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
Must be having capability to work with a team or individually.
Maintain close contact with candidates/Vendors/ recruiters/offshore team.
Publish progress report to management every week.
Updated about technologies of the Client requirements and knowledge of current IT trends.
About Vyapar:
We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than 5 Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter.
Role Summary:
Vyapar's Engineering team builds the technology platform that eases and digitizes our customers' bookkeeping and enables the transition of cumbersome accounting data from general bookkeeping to a digitized always available resource.
The Javascript engineer will be responsible for the developing features in Vyapar application. Strong understanding of HTML, CSS, JavaScript, Responsive design, JQuery, React, database etc. concepts is critical
Key Responsibilities:
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Use of complex algorithm to build the business requirements.
- Help maintain code quality, organization, and automatization.
- Ability to understand business requirements and translate them into technical requirements
Desired Skills And Requirements
Must have
- Strong JavaScript
- HTML, CSS
- React/Angular/JQuery/Vue
- Problem-solving skills, and Data Structures.
- Strong knowledge of SQL database or RDBMS.
Good to have
- Familiarity with RESTful APIs to connect applications to back-end services.
- Strong knowledge of Web UI design principles, patterns, and best practices.
- Experience with offline storage and performance tuning.
- Experience and understanding of database concepts and sql queries.
- Familiarity with cloud message APIs and push notifications.
- Familiarity with continuous integration.
- A knack for benchmarking and optimization.
Experience:
- Minimum 4 years of experience in JavaScript
- Minimum 3 years of experience in HTML, CSS
- Minimum 3 years of experience in SQL/ RDBMS.
Education:
- A full-time B.E/ B.Tech Degree from a recognized university.
About Us
Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state-of-the-art storefront customised to the community and a user-friendly interface to unlock the digital growth of companies in the gaming space by leveraging the power of NFTs. We are assembling a high-performing team from the tech ecosystem to build this product and compete with the likes of OpenSea.
Requirements:
- Create compelling content, visuals, and messaging for campaigns.
- Lay the foundation for a consistent brand voice and tone, content strategy, and roadmap for regular content execution.
- Continually optimise strategy and content, pull analytic reports showing data on engagement, reach, conversion and deliverables, analyse strategy & content performance, communicate it to the key stakeholders and optimise based on the findings.
- Craft and maintain technical write-ups and educational content on platforms like medium (both long and short form) to help bridge any gaps in understanding.
- Develop editorial calendars and ensure deadlines are met
- Create and oversee the development of creative marketing campaigns that resonate with our target audience.
- Utilize your expertise in digital marketing to plan, optimize, and manage online advertising campaigns on platforms such as Google Ads, Facebook, Twitter, and others.
- Analyze campaign performance, gather insights, and make data-driven decisions to improve marketing effectiveness.
- Monitor industry trends, competitor activities, and consumer behaviour to identify new opportunities.
- Build and maintain relationships with external partners, agencies, and influencers.
Skills and Qualifications
- Bachelor's degree in Marketing, Business, or a related field; MBA preferred.
- 4+ years of proven experience in a marketing role with a track record of successful campaigns and team management.
- Strong understanding of both content strategy, creative campaign development and digital distribution channels.
- Proficiency in using digital marketing tools, including Google Ads, Facebook Business Manager, and Twitter Ads.
- Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.
- Creative thinker with the ability to identify and act on new opportunities.
- Strong project management and organizational abilities.
- Knowledge of industry trends and best practices in marketing.
- Ability to adapt to a fast-paced and dynamic work environment.
Benefits
- Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non-Fungible Token)
- Be a part of an early-stage start-up with funding from the founders of Polygon
- We have great benefits of work from anywhere policy with flexible working hours that allow us to focus on work-life balance. Additionally, we do provide frequent offsites and have an unlimited leave policy.
Description of Skills/abilities:
We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities:
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications.
- Integration of user-facing elements developed by front-end developers with server side logic.
- Implementation of security and data protection.
- Integration of data storage solutions may include databases, key-value stores, blob stores, etc. Experience administering innovation with methodologies such as design thinking.
- Experience working on Agile Scrum and DevOps aligned delivery teams.
- Interest and ability to learn other coding languages as needed.
- Strong communication skills and great product sense.
- Proficient communication skills verbal and written.
- Understanding of accessibility and security compliance depending on the specific project.
- Knowledge of user authentication and authorization between multiple systems, servers, and environments.
- Understanding of fundamental design principles behind a scalable application.
- Familiarity with event-driven programming in Python, using of Pycham.
- Understanding of the differences between multiple deliveries platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
- Able to create database schemas that represent and support business processes.
- Strong unit test and debugging skills.
Skills:
- Expert in Python, with knowledge in Python web framework such as Django, Flask depending on technology stack.
- Familiarity with some ORM (Object Relational Mapper) libraries.
- Able to integrate multiple data sources and databases into one system.
- Understanding of the threading limitations of Python, and multi-process architecture.
- Good understanding of server-side templating languages such as Jinja 2, Mako, etc depending on your technology stack.
- Basic understanding of front-end technologies, such as JavaScript, Typescript, react, react hooks, HTML5, and CSS3.
- Proficient understanding of code versioning tools such as Git, Mercurial or SVN.
Skill Set:
- 4+Years Full stack Python Developer - exposure to web frameworks like Django, Flask and Falcon.
- Experience building APIs for a rapidly iterating product and restful APIs and development of services layer using Pythons Flask framework and should be proficient in writing unit test cases using Pytest package.
- Database level programming using both SQL (MySQL, PostgreSQL, Oracle) and No SQL (Mongo DB/Casandra) and designing the database level stored procedures and persistence logic.
- HTML/CSS/JavaScript and JavaScript framework and knowledge on React JS is a plus.
- Experience in developing Arduino libraries is an added advantage.
- Experience working with two or more from the following: Web Application development, Unix/Linux environments, mobile application development, distributed and parallel systems, machine learning, information retrieval, natural language processing, networking, developing large software systems, and/or security software development
- Associated with the Group President to drive operational efficiency and sustainable growth in the group entities.
- To prepare business plans and investor pitch decks as per client requirements.
- Analysed the cost effectiveness of the organization
- Designing the business models and roadmaps of various group entities Conducted research to analyse industry trends and fashioned valuable decks to bring forth a strategic direction for the entities.
Job Description:
Mandatory Skills:
Should have strong working experience with Cloud technologies like AWS and Azure.
Should have strong working experience with CI/CD tools like Jenkins and Rundeck.
Must have experience with configuration management tools like Ansible.
Must have working knowledge on tools like Terraform.
Must be good at Scripting Languages like shell scripting and python.
Should be expertise in DevOps practices and should have demonstrated the ability to apply that knowledge across diverse projects and teams.
Preferable skills:
Experience with tools like Docker, Kubernetes, Puppet, JIRA, gitlab and Jfrog.
Experience in scripting languages like groovy.
Experience with GCP
Summary & Responsibilities:
Write build pipelines and IaaC (ARM templates, terraform or cloud formation).
Develop ansible playbooks to install and configure various products.
Implement Jenkins and Rundeck jobs( and pipelines).
Must be a self-starter and be able to work well in a fast paced, dynamic environment
Work independently and resolve issues with minimal supervision.
Strong desire to learn new technologies and techniques
Strong communication (written / verbal ) skills
Qualification:
Bachelor's degree in Computer Science or equivalent.
4+ years of experience in DevOps and AWS.
2+ years of experience in Python, Shell scripting and Azure.
Our startup is building an AI based decentralized marketplace for the travel industry. Its founded by technologists, marketeers, and PhD/IITians from Google, Airbnb, Agoda etc.
We're looking to bring a Scala backend engineer with experience on reactive actor system using Akka/Akka-streams. The individual will be part of our Europe based core team where individual team members have 20+ years experience each. Individual must've been hands on with scalable platform development and capable of individual contribution as well.
We are looking for a developer to enhance our Android App. It will involve understanding the features to be developed, working with the product management team to ensure it is designed right and then do technical analysis, development and release of the app iteratively. Ensuring code quality and timely releases are of course critical needs of the role.
Requirements:
- 2+ years of software development experience on Android.
- Expertise in Java, Android, JSON, REST, Android SDK and Android Studio.
- Passionate about writing high quality code.
- The ideal candidate would have experience of designing, developing, debugging and releasing a high-quality Android app.
We are looking for a developer to enhance our Android App. It will involve understanding the features to be developed, working with the product management team to ensure it is designed right and then do technical analysis, development and release of the app iteratively. Ensuring code quality and timely releases are of course critical needs of the role.
Requirements:
- 2+ years of software development experience with 2+ years’ experience in Android development.
- Expertise in Java, Android, JSON, REST, Android SDK and Android Studio.
- Passionate about writing high quality code.
- The ideal candidate would have experience of designing, developing, debugging and releasing a high-quality Android app.