Production Support Manager
at They provide both wholesale and retail funding. PM1
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Job Description:
Position: CAD/CAM Developer / CAD Software Developer
Experience: 3–6 years
Employment Type: Full-time
Location: Hybrid/ Remote
Job Summary
We are looking for a skilled CAD/CAM Developer to design, develop, customize, and optimize CAD-related software applications and plugins. The ideal candidate should have strong programming experience in C++, C#, and/or Python, along with hands-on experience in CAD APIs, 2D/3D geometry, computational geometry, mathematical modeling, and algorithm development.
The candidate will work closely with engineering and product teams to develop high-performance CAD solutions, automate design workflows, process 3D geometry and point-cloud data, and improve the accuracy and efficiency of engineering applications.
Key Responsibilities
- Develop and maintain CAD/CAM software applications, plugins, and automation tools.
- Develop solutions using C++, C#, Python OR .NET.
- Work with CAD APIs such as AutoCAD API, Revit API, or equivalent CAD SDKs.
- Develop algorithms for 2D/3D geometry processing and geometric modeling.
- Design and optimize computational geometry algorithms for complex engineering problems.
- Work with 3D models, point-cloud data, mesh data, and spatial information.
- Implement geometric operations including alignment, rotation, transformation, measurement, and shape/geometry extraction.
- Develop tools for CAD model validation, quality checking, and automated workflows.
- Optimize algorithms for performance, accuracy, and scalability.
- Integrate software components and third-party SDKs into CAD applications.
- Participate in code reviews, debugging, testing, and technical documentation.
- Collaborate with cross-functional teams including engineering, product, and technical teams.
- Follow Agile development practices and maintain source code using Git/SVN.
Required Skills
Programming
- C++
- C#
- Python
- .NET Framework / .NET Core
- Object-Oriented Programming
- Data Structures & Algorithms
CAD / Geometry
- CAD/CAM Software Development
- AutoCAD / Revit / Autodesk platforms
- CAD API / SDK development
- 2D/3D Geometry
- Computational Geometry
- Geometric Modeling
- Spatial Computing
- Mathematical Modeling
- Algorithm Development & Optimization
3D / Point Cloud – Preferred
- Point Cloud Processing
- 3D Reconstruction
- Mesh Processing
- Voxelization
- PCL / Open3D
- LAS / LAZ / E57 / PLY formats
- Coordinate Transformation
Business Development Executive (BDE) – IT Staffing
Experience: 1–5 Years
Location: Rajendra Nagar, Ghaziabad, UP (Onsite)
Employment Type: Full-time
Role Summary
We are looking for a high-energy Business Development Executive (BDE) with a proven track record in the IT Staffing and Resource Augmentation industry to join our office in Rajendra Nagar, Ghaziabad. Your primary responsibility will be to identify new corporate business opportunities, build relationships with tech companies, and secure contracts for our technical staffing services (contract staffing, permanent hiring, and team augmentation).
Key Responsibilities
- New Client Acquisition: B2B prospecting, cold outreach, and lead generation to connect with corporate HR Heads, Talent Acquisition Directors, and Engineering Managers.
- Account Management: Build and maintain long-term relationships with new corporate clients to understand their ongoing technical hiring needs.
- Requirement Gathering: Coordinate with clients to gather detailed job descriptions, skill requirements, and budget constraints for technical roles.
- Delivery Alignment: Collaborate closely with the internal recruitment team to ensure candidates match client expectations and timelines.
- Revenue Generation: Handle end-to-end sales cycles, including contract negotiations, commercial finalization, and signing Master Service Agreements (MSAs).
Required Skills & Qualifications
- Experience: 1 to 5 years of core corporate sales/business development experience strictly within the IT Staffing / IT Recruitment industry.
- Domain Knowledge: Strong understanding of general IT jargon (e.g., Java developers, QA, Cloud engineers) to comfortably speak with corporate tech clients.
- Target Market: Proven ability to source and break into corporate accounts across Delhi NCR (Noida, Gurgaon, and Delhi) from our Ghaziabad office.
- Communication: Exceptional verbal and written communication skills with strong corporate presentation and negotiation capabilities.
- Drive: Self-motivated, target-oriented, and capable of working in a fast-paced sales environment.
Good to Have
- Existing corporate client relationships in the Delhi NCR region for immediate traction.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- Looking for candidate who is enthusiastic to work in a Startup environment and build things from Scratch individually
- Candidate has past experience in scalable consumer facing applications managing latency and traffic
- FullStack Individual Contributor with experience to code at speed and take full product ownership
Experience: minimum 8 YRS
Location: Vile parle (E), Mumbai
Skill Set: 8 years plus as a full stack Java/JavaScript Developer
Micro Services, Distributed Systems
Cloud Services: AWS:(EC2,S3,Lambda,Load Balancing,Serverless),Kubernates
Programming Backend: Node.js,Mongodb,Java Spring,PostGreSQL
Programming FrontEnd: ,Angular/React
Queuing: Kafka
Methodologies: Agile Scrum
Responsibilities:
End to end coding ; from software architecture to managing scaling,of high throughput(100000)RPS high volume transactions.
DIscuss business requirements and timelines with management and create a task plan for junior members.
Manage the day to day activities of all team members and report
their work progress
Mentoring the team on best coding practices and making sure modules are Live
on time.
Management of security vulnerabilities.
Be a full individual contributor which means can work in a team as well as alone.
Attitude:
Passion for tech innovation and solve problems
GoGetter Attitude
Extremely humble and polite
Experience in Product companies and Managing small teams is a plus
Java
Spring Boot
Amazon Web Services (AWS)Role & responsibilities
- Senior Java developer with 6 to 10 years of experience having worked on Java, SpringBoot, Hibernate, Microservices, Redis, AWS S3
- Contribute to all stages of the software development lifecycle
- Design, implement, and maintain Java-based applications that can be high-volume and low-latency
- Analyze user requirements to define business objectives
- Envisioning system features and functionality
- Define application objectives and functionality
- Ensure application designs conform to business goals
- Develop and test software
- Should have good experience in Code Review
- Expecting to be 100% hands-on while working with the clients directly
- Performing requirement analysis
- Developing high-quality and detailed designs
- Conducting unit testing using automated unit test frameworks
- Identifying risk and conducting mitigation action planning
- Reviewing the work of other developers and providing feedback
- Using coding standards and best practices to ensure quality
- Communicating with customers to resolve issues
- Good Communication Skills
JavaSpring BootRoles and Responsibilities;-
- Include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
- Designing, developing and delivering high-volume, low-latency applications for mission-critical systems
Framework required – spring boot, Hibernate
Skills - Should have knowledge of JPA, js, Ajax
Adobe IllustratorExperience: 1 to 2 years
Qualification: Degree in Design or Design Certification Course
Job Description: Designing of Catalogue, Marketing Collaterals, Product Design, and Social Media post
Key Skills: Photoshop, illustrator
JavaSpring BootResponsibilities:
- Responsible for design and development of high end, robust, scalable products that disrupt the market
- Technically-intense role with primary focus on building cool products in a niche domain
- Evolution into Principal Software Engineers and Team leads and beyond based on one’s ability to demonstrate very strong technical expertise and project & people management skills.
- Reviewing code work for accuracy and functionality
- Analyzing code segments regularly.
Requirements:
Experience Range: 3+
Role: Software Engineer – final role will depend on candidate’s experience and credentials
Education: BE/B. Tech/MCA/M.Sc./MTech
Technology Stack: Java, Hibernate, spring, spring boot, Microservices, MySQL, reactJS, Elastic Search, AWS Infra
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Responsible for full lifecycle recruiting including building strong partnerships with hiring managers
- Developing strategic recruiting plans and job descriptions, sourcing candidates, screening, interviewing and closing candidates for positions across functions
- Evaluating skill level; managing offer process, including salary recommendations, offer letter generation and offer acceptance/ decline
- Taking ownership for lateral hires
- Overseeing the strategic development and execution of the talent acquisition needs
- Driving Talent Acquisition function with the overall goal to recruit and hire exceptional talent
Desired Candidate Profile
What you need to have:
- Bachelors degree in business administration, management, or related field
- Minimum 2-3 years of experience in HR domain
- Experience in recruitment for all levels.
- Strong experience in tech hiring and proficient in new hire joining formalities
- Adhering to SOPs for hiring /interview coordination with respective stakeholders
- Scheduling interviews, coordinating with candidates, recruitment agencies and hiring managers
- Conducting HR interviews to assess cultural fit
- Reviewing & updating job descriptions for all positions regularly
- Updating job requirements in HR MIS
- Maintaining and updating database and personnel file regularly
- Updating & checking DL-CL work instruction for all staffs.
- Assigning the work instruction to all new employees as per their defined roles
- Updating and Maintaining leaves & attendance records of all office staff
- Preparing offer letters, conducting induction and providing the necessary support to the new joiners
- Keeping abreast of changes in policies and ensuring operational hygiene and compliance to policies by reviewing and providing information to the teams
- Preparing & sharing the attendance records of contract employees to vendor and Verifying the salary sheet shared from them
- Maintaining reports and MIS trackers for candidates, employees, administrative requirements
- Proficient with computers, especially MS Office.
- Excellent professional, verbal and written communication skills
1. To guide and counsel students and parents for Admission in Indian universities and colleges.
2. Interacting with University delegates.
3. Manage Events. Help the students in the application, admission procedures, etc. Participate in educational affairs. Research & Development Activities.
Key skills
1. Candidate should have exposure/knowledge about the education system.
2. Excellent communication & presentation skills.
3. Should have learning & positive attitude communication skills and problem-solving quality.
Objective C
Swift
iOS App Development- Development and delivery experience in iOS, at least 2 apps should be in App Store
- Proficient in Swift 4.0 or later
- Experience with iOS frameworks such as UIKit, Maps, Core Location, Core Bluetooth and Core Animation etc.
- Familiarity with MVVM, Test driven development(TDD)
- Experience with third-party libraries such as Alamofire etc. and APIs Solid understanding of the full mobile development life cycle
- Proficient in RESTful APIs
- Proficient in Git
- Familiarity with push notifications and cloud message APIs etc.
- Experience with offline storage, threading, and performance tuning, optimisation
- Experience with performance and memory tuning with tools such as xcode Instruments and Shark
- Experience in writing unit and functional tests
- Perform bug fix and improve application performance
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces. Understanding of Apple’s design principles and human interface guidelines
- Strong CS fundamentals (with competencies in algorithms and data structures)
- Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon