
Production Support Manager
at They provide both wholesale and retail funding. PM1
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score

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- Manage accounts payable and receivable
- Process employee payroll and ensure timely disbursement
- Ensure compliance with financial laws and company policies
- Prepare financial reports and conduct analysis
- Handle accounting operations using Tally software
- Manage vendor coordination, invoices, and payments
- Oversee billing and payment processes
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- Provide financial insights and recommendations to management
Requirements:
- Bachelor’s degree in Accounting or a related field
- Proven experience in accounts and payroll management
- Proficiency in Tally accounting software
- Strong analytical and problem-solving abilities
- Excellent attention to detail and organizational skills
Key Skills:
- Tally Accounting
- Financial Reporting
- Payroll Processing
- Vendor Management
- Billing & Payment Handling
- Petty Cash Management
- Financial Analysis
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
What we want to accomplish and why we need you?
Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 400+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.
We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a front-end engineer who can help us build the next generation of enterprise-grade conversational AI platform.
What will you do every day?
As a front-end tech lead you will be responsible for building the Haptik platform which is used by people across the globe. You will be working closely with the product, design and platform team on a day to day basis and be responsible for the look and feel of the product. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.
Ok, you're sold, but what are we looking for in the perfect candidate?
- Have a keen eye for detail and passionate about UI and UX
- Has worked with a team of FE engineers to set tech processes and standards.
- Has experience in mentoring junior engineers.
- Have a solid understanding of front-end technologies especially React
- Build, maintain and gate-keep the platform tools
- Work closely with the PM and designers to deliver high-quality features
- Work closely with the backend engineers to understand the Interkat Platform and build for scale
- High-level estimating and scoping/breaking down of tasks
- Document features to make them easily understandable to clients
- Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process
- Use and promote standard good coding practices
- Fully participate in a scrum-based, agile development team
- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
- Work experience around optimizing build artifacts and performance monitoring
- Following security standards when using cookies/others to store user information etc.
Requirements :
- 5+ years of experience working on React.js
- Prior experience of leading/mentoring a team is a plus
- Knowledge of flux and redux
- Must have extensive experience working on Javascript, HTML, CSS, animations and UI/UX principles.
- Knowledge of backend technologies is a plus
- Good attention to detail, pixel perfect designs
- Bachelor's Degree in computer science or equivalent
- Good Communication skills
- Hustler with the passion for writing good code
- Team player
- Must have experience in working in an agile environment, exposure to tools like Jira would be an added benefit.
Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume.
🚀 Digital Marketing Interns Wanted! Join Hi Tech Enterprises 🚀
📍 Location: Remote / Mumbai / Bhavnagar
📅 Duration: 3-6 months (with potential for full-time employment)
💰 Stipend: Performance-based
About Us:
Hi Tech Enterprises (www.hitechenterprise.in) is a cutting-edge IT services and digital marketing firm specializing in software development, AI solutions, web & mobile apps, SaaS, CRM, and performance marketing. We are looking for enthusiastic Digital Marketing Interns to join our growing team!
What You’ll Do:
✅ Assist in planning and executing digital marketing campaigns
✅ Work on SEO strategies (on-page & off-page) to improve website rankings
✅ Manage social media content, engagement, and ads (Facebook, Instagram, LinkedIn)
✅ Conduct keyword research & optimize content for search engines
✅ Support email marketing campaigns and automation
✅ Analyze marketing data and provide insights
✅ Stay updated with the latest digital marketing trends
What We’re Looking For:
🎯 Passion for digital marketing & eagerness to learn
🎯 Basic knowledge of SEO, social media, and PPC (Google Ads, Meta Ads)
🎯 Familiarity with tools like Google Analytics, SEMrush, or Canva is a plus
🎯 Strong writing & communication skills
🎯 Self-motivated, creative, and detail-oriented
What You’ll Get:
🚀 Hands-on experience with real marketing campaigns
🚀 Mentorship from industry experts
🚀 Certification of completion
🚀 Opportunity for a full-time role based on performance
📩 Apply Now: Send your resume
For more details, visit www.hitechenterprise.in
Join us and take the first step in your Digital Marketing career! 🌟
Recruitment
Finding eligible candidates
Establishing and maintaining criteria for what an eligible candidate is (ie point score on interview, ref parse out doc)
Preliminary interview (record and report). Final offer to be deliberated amongst the founders
Building business relationships with recruiters
Advising us on new ways to recruit
Onboarding
Keeping track of documents of candidates
Offer letter to be sent
Training classes to scheduled
HR meeting
Creating ID cards
Getting access cards
Sending PF documentation to accountant
Giving employment contract
General operations
Scheduling week to week
Planning and keeping track of PTO, sick leave, emg leave etc. (End of year handling rollover reports for PTO)
Maintaining weekly hours review. Ensuring accuracy every week.
Giving monthly report to founders for billing
Monitoring tardies and absences and reducing this
Keeping track of each employees vertical based on QA recommendations and tardiness/behavioral issues
Written notices, documentation
Scheduling performance reviews
Keeping track of raises and increments
Proposing solutions to us in case it’s a systemic issue and not just an issue with one or two employees
Organizing company outings/events
Handle loan requests and paperwork
Make minutes of weekly meeting
Handling resignations
Enforcing minimum notice periods
Handling terminations
Keeping up with documentation for all
SPOC for accountant
SPOC for co-working space
SPOC for employees
Role and Responsibility – Relationship Manager
• Act as relationship manager for the Paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open and
interactive communication.
• Identify and assess customers’ needs.
• Service customer in finding the right tenant / house as per the requirement of customer.
• Dial outbound and attend inbound calls of customer and leads.
• Use internal tools and methods to provide best possible service to the customer.
• Negotiate with leads on behalf of customer.
• Keep customer up-to date on the progress of his account.
• Follow communication procedures, guidelines and policies.
• Go extra mile to provide excellent customer service
Education- Any Under Graduate and Post Graduate.
About Training- Training will be provided for initial few days for an employee to understand end to
end process.
Qualification / Education and other Requirements:
• Education Bachelors
• Excellent verbal and written communication.
• Good Interpersonal skills, numerical and analytical ability.
• Decision making skills.
• Language required: English & Hindi (mandatory),
Kannada/Tamil/Marathi/Telugu (optional)
• Proficient in MS-Office (Excel, Word).
• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
• Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam and good speed Internet connection is a must
• Identify, comprehend and clearly articulate clients' requirements to generate an end-to-end
advertising solution.
• Analyse and elevate client’s consumption of contract, adoption of the product and generation of
upsell or cross-sell.
• Assist team in building social media advertising campaigns on Facebook, Instagram, Snapchat,
Twitter, LinkedIn & YouTube for world’s leading brands mapped to their business needs.
• Analyse clients’ performance and prescribe methodologies for optimal budget management, faster
growth, higher conversions and greater ads reach.
• Collaborate with our technology partners to build expertise on the social media management
software.
• Provide an effective reporting mechanism for highlighting prime metrics and key performance
indicators.
• Identify opportunities for increased efficiency for clients and provide subject matter expertise on
best fit across message, media & channel.
• Work with clients to improve the paid service itself and its alignment with client’s core business.
• Track team members’ productivity and identify opportunities in processes for increasing efficiency.
• Capturing development areas for product improvement and closed looping with product managers
and engineering for necessary corrective actions.
• Actively make sure that you are knowledgeable on all Sprinklr software products.
• Actively make sure you are knowledgeable on native channel’s ad products package.
Required Skills & Qualification:
B.tech / MBA (Full time)
• 6+ years of overall working experience with 4-6 years of experience in digital marketing, campaign
execution experience in social platforms and social account management at a brand or agency
• Advanced excel skills with efficiency in using v-lookups, pivots, charts, data interpretation and
handling high volumes of data sets
• Excellent written and verbal communication skills
• Industry specific knowledge across different verticals or lines of business
• Analytical mind-set with attention to detail and excellent problem solving skills
• Ability to think independently and learn as a member of a team
• Intrinsically motivated to tackle unique client use cases, passion to solve business challenges and
commitment to client delight
• Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Twitter,
YouTube, Instagram, LinkedIn)
• Direct experience in working with or for social media management software is preferred
• Social media ads certifications, like Facebook Blueprint, Google AdWords’, etc are a must
• 4-year college/university degree.
We are seeking talented full stack engineers to join our team.
Your responsibilities as a principal full stack engineer will include:
- - Work with UX and Product Management teams to design software
- - Work with Architects and Engineering leads to build scalable software
- - Back-end software development
- - Proficient in low level system arch design
- - Strong knowledge of web development - MVC, React / Angular Framework
- - Take Product Ownership
- - Testing and fixing bugs
- - Create security and data protection settings
- - Build features with a mobile responsive design
- - Experience with Agile/Scrum methodology, Behavior Driven Development, and CI/CD
- - Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
What we are looking for:
- - 3+ years of industry experience as a Backend/Full Stack Engineer
- - Degree in Computer Science or related field
- - Experience with developing web and mobile applications
- - Must have 2-5 years of experience building applications using front end technologies like – React, Angular 2+, JavaScript/Typescript, HTML5, CSS3 and Bootstrap
- - Must have 2-5 years of full time Python (Django) experience, and hands-on experience through all stages of Agile software development life cycle.
- - Ability to write optimized codes, debug programs, and integrate applications with third party tools by developing various APIs.
- - Proficiency with Python or relevant back-end scripting language
- - Proficiency with SQL/NoSQL databases, web servers (e.g. Nginx)
- - Experience with Cloud infrastructure (e.g. AWS), relevant microservices and load scaling
- - Maintains a strong knowledge base of new open source tech stacks, applications, techniques, and skills
- - A positive attitude, and a growth mindset
- - Great attention to details
Bonus:
- - Experience with serverless deployment (e.g. Lambda)
- - Experience with API testing software (e.g. Postman)
- - Experience with multiple front-end languages and libraries (e.g. HTML/CSS, JS)
- - Good Humor
Note- We are currently working from home due to the pandemic. If selected you may work from a remote location though once office reopens candidate must work from Office.

- Proven software development experience and ANDROID skills development
- Proven working experience in ANDROID app development and
- Have published at least one original ANDROID app
- Experience with ANDROID SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Experienced in SWIFT Language
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency








