Graphic Designer

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

 Hiring: IT Sales Executive 

📍 Location: Chennai

💼 Experience: 2+ Years in IT Sales 

⏳ Joining: Immediate to 30 Days

🔍 About the Role

We are looking for a highly driven IT Sales Executive with hands-on experience in Zoho products who is passionate about field sales and business development. The ideal candidate should have strong exposure to Zoho Creator and other Zoho applications and a proven ability to generate revenue.

🧠 Skills Required 

     🔹 Zoho Product Expertise

• Hands-on experience with Zoho Creator for building/customizing applications
• Strong understanding of Zoho CRM, Zoho Books, and other Zoho Suite applications
• Ability to explain Zoho solutions to clients and map them to business needs
• Experience in Zoho implementation, customization, or consulting is a big plus
• 
  
• 🔹 IT Sales & Business Development
• Proven experience in B2B IT sales (software / SaaS products preferred)
• Strong ability in lead generation, cold calling, and field prospecting
• Skilled in client acquisition and closing high-value deals
• Understanding of sales funnel, pipeline management, and conversion strategies
• 
  
• 🔹 Client Handling & Communication
• Excellent verbal and written communication skills
• Ability to confidently present demos and product walkthroughs
• Strong negotiation and objection-handling skills
• Capability to build long-term client relationships
• 
  
• 🔹 Field Sales & Execution
• Comfortable with field visits and face-to-face client meetings
• Strong time management and territory handling skills
• Self-driven and capable of working independently under targets
• 
  
• 💼 Key Responsibilities
• Generate new business opportunities through field sales and client visits
• Promote and sell Zoho products (especially Zoho Creator & Zoho Suite)
• Understand client requirements and provide customized solutions
• Build and maintain strong customer relationships
• Achieve and exceed sales targets and revenue goals
• Handle end-to-end sales cycle from lead generation to closure
• 
  
• ✅ Requirements
• 2+ years of experience in IT Sales (Zoho products preferred)
• Strong knowledge of Zoho Creator and Zoho applications
• Proven track record in business development & revenue generation
• Excellent communication and negotiation skills
• Willingness to do field sales
• Self-motivated and target-oriented mindset
• 
  
• 💰 Compensation & Benefits
• Attractive salary + performance-based incentives
• High-growth opportunity in IT sales
• Rewarding environment for top performers
• 
  

About Us

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best

learning opportunities. Today, Yocket is the largest community-driven online platform

for international education.

We specialize in premium counselling services for students with ambitions of

pursuing higher education abroad by connecting them to the best universities in the

world. We offer a comprehensive range of services, including expert counselling, test

preparation, visa assistance, and even loans to facilitate your educational journey.

Till date, we have helped more than 10,00,000 students across countries pursue

their higher education. Our students have secured admissions in all of the world's

top 100 global universities, including prestigious institutions such as Harvard

University, MIT, Stanford, University of Oxford, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500

Crores, spanning across 15 countries, and have partnered with 12+ lenders like

HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in

changing the way students make their decisions about education. If you wish to

create an impact and help students get the best education by taking our vision

ahead, we would love to have you on our team!

Job Description

Direct revenue generation through B2C sales.

Responsible for meeting and exceeding sales targets.

Building rapport with students and their parents to drive conversions.

Understanding student profiles to offer tailored solutions.

Open to making calls and following up from different lead sources.

Participating in virtual/physical events, seminars, and webinars.

Requirements

Fresher to maximum 5 years of experience in sales.

Proven ability to meet or exceed targets.

Bachelor's degree or equivalent experience.

Prior experience in target-based sales or revenue-focused roles is a plus.

Exceptional written and verbal communication skills.

Highly organized and detail-oriented.

Strong interpersonal and persuasion skills.

Experience in EdTech sales will be a strong advantage.

Familiarity with CRM tools is preferred.

Benefits

Medical Insurance for you and your family.

No-boss culture – We value ideas over hierarchy.

Access to a psychological counselor – Mental health support provided

Hiring for Java Developer Freshers to Experienced with probation training come full time employment.

iOS developer Experienced

Job Summary :-

We are looking for an Experienced iOS developer who has good knowledge of mobile application development, maintenance and, bug fixing.

Your primary focus will be the development of iOS applications.

Responsibilities and duties:-

·        Proficient with x code tool and swift programming language

·        Basic Knowledge of Swift language.

·        Knowledge about Storyboard, auto layout.

·        Understanding of Apple’s design principles and interface guidelines.

·        Familiarity with cloud message APIs and push notifications.

·        Knowledge of the latest trends and technologies and the ability to use them in the apps.

·        Design and build advanced applications for the iOS platform.

·        Experience In Third-party libraries and APIs

·        Ability to understand business requirements and translate them into technical requirements

·        Collaborate with cross-functional teams to define, design, and ship new features

·        Proficient understanding of code versioning tools, such as Github.

·        Good Analytical and Problem solving Skills.

Key Skills:-

Java, Oops Concepts,Strong in IOS Development with swift or objective c.

Experience:- 1Year – 2Year

Required Experience and Qualifications:-

BE IT/ BE COMP/ MSC IT/ Diploma / BCA/ MCA

Salary:- 15k to 25k

Job description

We are hiring for Java Angular position. This is for work from home opportunity.

Skills / Attributes Required

• Should have 5-8 years of experience on Javascript.
• Should have good experience on Typescript, JavaScript, CSS, and OOPS concept
• Should have experience in HTML, CSS with strong logical skills and flair to learn and perform
• Should be strong in OOPS
• Should have good communication skills
• Knowledge of Agile
• Experience on Bootstrap
• API Integration, Debugging

Base location - Mumbai - Work from Home

Hello Everyone,

We Have an urgent job opening for the below Profile:

Location: Bangalore

Experience: 7 To 9 Years

Designation: Sr Sales Manager

Notice Period: Maximum 1 Month

About the Role:

● Acquire new partners keen to move online across multiple categories of Fashion, FMCG, General Merchandise, Health & Sports, Electronics Accessories, etc - more than 80% of the time in the initial months to be spent on partner acquisition, ensuring achievement of business acquisition targets

● Pitch appropriate solutions to partners basis their business size & appetite for growth - upsell solutions wherever possible

● Ensure proper execution of agreed-upon terms at the time of partner onboarding thereby ensuring high partner NPS

● Manage existing accounts by being their point of contact from Dukaan’s end, growing their business ensuring consistent growth in revenues for Dukaan - 50% of time spent on account management & the rest on acquisition in a steady-state business scenario

● Collaborate with multiple internal stakeholders to ensure superior delivery of services to partners

● Streamlining processes & systems wherever possible to continuously improve self & team effectiveness

● Consistently keeping track of competition’s activities ensuring Dukaan’s solutions keep improving & evolving

● Participating in business exhibitions for prospecting partners

● Ability to be consistent with data reporting & attending performance reviews to keep appraising leadership of the business

● Ability to thrive in an individual contributor role

Whom are we looking for:

● Post graduate from premier institutes with 6+ years of experience in a role that involves business development, sales, and account management in a related industry

● Effective communication skills with an aptitude for sales

● High intent to hustle

● Good understanding of how e-commerce businesses are driven to deliver high business outputs

● Ability to thrive in a fast-paced changing & evolving organization and able to consistently deliver results

● Likes working in a team - positively contributing to the overall success of the team

What will you get:

● Competitive pay

● Like-minded, extremely smart & competitive colleagues

● Fast-paced & fun environment to work in

● Ability to be the owner of multiple initiatives & projects

● wealth of knowledge in multiple domains in a fast-growing start-up

Please share your updated CV  shruthi.k at mydukaan.io

Thanks